Role Description The Enrollment Counselor position for the College of Adult and Graduate Studies Global Online Enrollment Team is a full-time, remote, non-exempt sales position reporting to an Enrollment Director. This position requires significant phone work and one-on-one admissions counseling. Successful enrollment counselors bring great energy, a contagious attitude, excellent follow-up with contacted leads, strong over the phone closing techniques along with persuasive and consultative selling skills. The primary responsibility of an Enrollment Counselor is to guide prospective adult students successfully through the University’s admissions process by using counseling, sales, and soft skills along with effective follow up in order to assist prospective students in becoming enrolled with the University. Qualifications - Two or more years of experience in college/university admissions, sales, public relations, corporate development, marketing, or other related field. - Bachelor's degree preferred but not required. - Ability to work daily 9:30 AM - 6:30 PM Mountain Time and a Saturday shift on a 6 week rotation. - Demonstrated ability to achieve enrollment goals and utilize proven educational enrollment techniques; inbound/outbound tele-sales experience preferred. - Proven oral and written communication skills, highly organized, and a demonstrated ability to manage time effectively with multiple priorities. - Demonstrated ability to work effectively as a team member and as an individual contributor. - Experience with Microsoft Windows, Outlook, Word, Excel, PowerPoint, and Project. - Experience with admissions software and contact management preferred. Requirements - Contribute to CCU’s mission: Christ-centered higher education transforming students to impact the world with grace and truth. - Working in a call center environment, apply proven marketing and inside sales techniques to attract students to Christian online higher education. - Articulate to potential students how CCU fits into their educational goals. - Treat prospective students as customers and answer questions related to their educational wants or needs at Colorado Christian University. - Achieve and exceed monthly enrollment goals. - Make calls or receive calls from students or family members inquiring about educational programs. - Regularly measure and report student recruiting activities (including inbound and outbound calls/e-mails/task management within CRM) to leadership on a daily and weekly basis. - Work effectively and positively with other CAGS staff and faculty to establish and maintain effective working relationships within the University community. - Monitor actual enrollments daily, in relation to individual goals and as established by leadership. - Function as a member of a university-wide team, focused on enrolling, retaining, and serving online adult and graduate students. - Perform other duties as assigned. Benefits - Competitive compensation and benefits packages. - Tuition waiver program. - Excellent healthcare. - Generous paid time off. - Matching 403(b) retirement plan. - Additional organizational paid benefits and voluntary benefit offerings. Application Deadline Applications will be accepted until position is filled.

Role Description The Loan Counselor is responsible for managing mobile home mortgage accounts from early-stage delinquency through resolution (“cradle to grave”). This role focuses on borrower outreach, payment collection, counseling, and loss mitigation when repayment is not immediately achievable. The Loan Counselor works GSE, FHA, VA, Freddie Mac, and Conventional loans and ensures compliance with all federal, state, investor, and company guidelines. - Manage a portfolio of mobile home mortgage loans across all stages of delinquency - Perform outbound and inbound borrower contact to resolve delinquent accounts - Analyze borrower financial situations and provide counseling on available options - Negotiate repayment plans and resolve delinquencies through full reinstatement - Evaluate eligibility for loss mitigation options, including forbearance, repayment plans, and loan modifications - Initiate and track loss mitigation workflows in compliance with investor guidelines - Maintain accurate and detailed servicing notes in the loan servicing system - Ensure compliance with FDCPA, CFPB, RESPA, and investor requirements - Collaborate with internal departments such as Loss Mitigation, Customer Service, Bankruptcy, and Foreclosure as needed - Meet or exceed individual and team performance metrics Qualifications - High school diploma or equivalent required; college coursework preferred - 1–3 years of mortgage collections or servicing experience, including mobile homes preferred - Working knowledge of GSE, FHA, VA, and Conventional loan programs - Strong negotiation, communication, and customer service skills - Ability to handle sensitive financial conversations with empathy and professionalism - Proficient with mortgage servicing systems and Microsoft Office Requirements - Top hourly pay! Starting at $22/Hour+ and up to $750/month in bonus! - Full desktop equipment provided! - Industry leading company with great culture and A+ BBB Ranking! - Remote work opportunities Benefits - Medical, Dental, Vision, Life - 401K match - PTO - Sick Time - 10 Paid Holidays

Du willst ein duales Studium, das dich nicht nur durch Module schiebt, sondern dich unternehmerisch aufbaut? Du willst Praxis, Verantwortung und ein System, das dir echte Karrierechancen eröffnet? Dann ist dieses duale Programm deine Plattform: Beratung, Kundenarbeit, klare Prozesse – mit Coaching und Performance-Standards. Wichtig: Das ist kein klassischer “Azubi-Job”. Du arbeitest in einem leistungsorientierten Umfeld mit messbaren Zielen. Deutsch C1+ ist Pflicht, da Kommunikation und eine mögliche IHK-Zertifizierung vollständig auf Deutsch stattfinden. Dein Aufgabenbereich Startphase (erste Wochen): - Terminaufbau: Du lernst, Kundentermine zu vereinbaren (Telefon, Netzwerk, Leads) und baust kontinuierlich deine Pipeline auf. - Prozess & Standards: Du lernst Beratungsprozesse, Gesprächsführung, Bedarfsermittlung und Dokumentation. - Feedback & Entwicklung: Du bekommst Coaching, arbeitest KPI-basiert und entwickelst dich schnell in Richtung eigener Verantwortung. Im weiteren Verlauf: - Analyse & Beratung: Du analysierst Kundensituationen und entwickelst (mit Unterstützung) passende Finanz- und Vorsorgekonzepte. - Kundenbeziehung: Du lernst, Beziehungen langfristig aufzubauen und als Ansprechpartner verlässlich zu agieren. - Optimierung: Du überprüfst Lösungen regelmäßig und passt sie an Lebenssituationen und Marktbedingungen an. - Teamarbeit: Du arbeitest eng mit erfahrenen Beratern und Spezialisten zusammen, um Top-Lösungen zu liefern. Das bieten wir dir - Praxisintegrierte Entwicklung mit klarer Struktur und Trainingsplan - Mentoring & Coaching: feste Ansprechpartner, regelmäßige Reviews - Leistungsorientierte Vergütung/Erfolgslogik – du wirst für Ergebnisse belohnt - Schneller Kompetenzaufbau: Vertriebs- und Beratungsskills, die dich im Markt stark machen - Karrierepfad: Perspektive auf Trainee/Unternehmerlaufbahn bis hin zu Führung/Teamaufbau - Remote möglich (abhängig von Praxisphasen und Abstimmung) Nichts für dich, wenn… - du ein duales Studium suchst, bei dem du nur “mitläufst” - du Telefon/Terminaufbau ablehnst - dein Deutsch unter C1 liegt - du eine Komfortzone statt Wachstum willst Muss - Zusage/Interesse an einem dualen Studiengang (Uni/FH/IBA o.ä.) - Deutsch mindestens C1 (mündlich & schriftlich) - Kommunikationsstärke, Lernbereitschaft, Verbindlichkeit - Struktur, Disziplin und Eigenverantwortung - Leistungsorientierung: du willst messbar besser werden Wunsch - Erste Erfahrung in Vertrieb/Kommunikation (z. B. Gastro, Sportverein, Promotion, Sales)

University Admissions Counselor – Traditional Ground Campus –Grand Canyon University Come Grow With Us Grand Canyon Education (GCE) is a rapidly growing educational service company that has long been an industry leader in providing educational, operational, and technological support services to the post-secondary education sector. Formerly part of Grand Canyon University (GCU), GCE still works closely with GCU to benefit thousands of students, families, and the local inner-city community. We put people first, drive innovation, and do good in the community that we live and work in. Join us at Grand Canyon Education and begin your career helping Grand Canyon University- Traditional Ground Campus students succeed! We are looking for a motivated University Admissions Counselor to oversee the Milwaukee, WI Northern territory in this unique (work from home in Milwaukee, WI) opportunity. Starting salary is $58,656 per year with a tenure-based compensation plan that allows you to increase your earning potential upon the completion of each year-long recruitment cycle. Who you are: * Must live in or near Milwaukee, WI * You find fulfillment in serving others and are passionate about the power of education. You’ve demonstrated success as a team player who hustles, is adaptable to change, and does everything intentionally. You know it’s not all about achieving your goals. While that does get you excited, what you really thrive on is making a positive impact on the world by helping community college students make one of the most important decisions in their lives through a quality education and community at Grand Canyon University’s campus in Phoenix, AZ. Now is the time to bring your talents to Grand Canyon Education, where you’ll have the opportunity to be involved in your local community and play an integral role in helping Grand Canyon University students find their purpose from application through their first few weeks on campus. Here’s a taste of how you’ll make your mark as a University Admissions Counselor with us. As a University Admissions Counselor, every counselor: - Has a servant’s heart. You’ll be involved in the community through hosting and implementing event/activity plans for your territory that build awareness of our academic programs and campus community and drive inquiry generation. Through a variety of mediums, you will use your passion for serving others to provide exceptional counseling to prospective students and their families. Whether in-person, over the phone, via email, text or Zoom, you will champion the GCE mission, promoting Grand Canyon University student success and institutional growth. - Hustles. You’ll be busy using your unique ability to connect with community college students, faculty and staff in local community colleges and engage all major stakeholders in your territory, while maintaining a full schedule that includes fairs, school visits, presentations, community/campus events and hosting campus visits. - Bleeds purple. You’ll take pride in being the face of Grand Canyon University in your territory and will not only promote our transformation, but you will get to be a part of it. - Is purposeful. This is a work from home role with ambitious targets! Working independently, you’ll be using your out-of-the-box critical thinking skills to support prospective Grand Canyon University campus students and families through the admissions process, guiding them on the right path towards a successful campus experience. The role might be right for you if you have: - A bachelor’s degree. No delinquent or in default on a federal student loan as verified in your credit report. If in a rehabilitation program, your credit report must reflect that you are current, not delinquent, on your payments. - Outstanding time management and organization skills. In this role, you’ll be wearing many hats, so you’ll need to show that not only have you honed your time management skills, you also know how to organize and prioritize competing priorities even while travelling. - Clear communication and engaging presentation skills. You can explain just about anything to anyone and you’re comfortable communicating in person, in writing and on the phone. You are confident and can engage any room while presenting no matter what audience is in front of you. You’ll also need to have well developed listening skills. - Self-motivation and drive to succeed. You volunteer for new challenges without waiting to be asked and love to go above and beyond what’s expected. You’re going to take ownership of the time you spend with Grand Canyon University students and truly make a difference. - High emotional intelligence. In this role, you’ll be coaching a diverse range of Grand Canyon University students and families, each with unique circumstances. You’ll also have relationships with community colleges and their staff to develop and nurture. Ability to demonstrate empathy is key to success in this role. - A valid driver's license, reliable transportation, a flexible schedule and is willing to travel. Since this role requires extensive travel in your territory, you’ll need a clean driving record and ability to use your personal vehicle. Some events require evening and/or weekend availability. For those who reside outside of Phoenix, you can expect to travel here 1-3 times per month. - Computer literacy. As part of a remote workforce, we rely on a number of digital tools to help you execute your work and keep you accountable. Proficiency in Microsoft Office Suite is required. Bonus points if you have: - Attended Grand Canyon University on campus and as an Alumni, can share your experience with prospective students. - Relevant industry related professional experience. - Experience working with CRM tools. What we’ll offer in return: - A career where your work makes a difference. - A stable income with a good salary. - Opportunity to own your part of the business without the risks of owning your own business. - Ongoing professional development and growth. - Outstanding benefits and work perks. - Collaborative and supportive work environment. ...and more! #INDLOPESUP