• Technical interface between sales and project execution during design, bidding and execution phases • Support for proposal preparation through process engineering calculations and technical concepts • Preparation of project-specific technical documentation (e.g., functional descriptions, process descriptions, technical specifications) • Design and optimization of refrigeration and heating systems in the HVAC area, considering energetic and economic aspects • Analysis of existing systems including identification of weaknesses and development of appropriate optimization measures • Preparation of P&ID drawings and support in technical planning (CAD skills advantageous) • Development of energy-efficient and future-proof plant concepts within modernization projects • Establishment, maintenance and further development of a network of specialist subcontractors in the engineering area • Technical leadership of engineering subcontractors as well as active tracking of project progress and ensuring timely deliverables • Technical coordination with internal and external project stakeholders

• Lead and execute application deployments on Azure Kubernetes Service (AKS) using ArgoCD GitOps workflows. • Manage release pipelines, validate deployment readiness, coordinate release windows, and ensure proper rollback strategies. • Monitor deployment health and proactively resolve issues. • Serve as the primary operational owner for applications running on AKS, serverless, PaaS, and hybrid environments. • Manage application upgrades, patching, configuration updates, and environment alignment across Dev/QA/UAT/Prod. • Troubleshoot application issues end-to-end (Kubernetes, containers, logs, APIs, configs, pipelines, integrations). • Support API gateway deployments, routing policies, plugins, service onboarding, and troubleshooting via Kong Konnect. • Monitor application health using tools such as Azure Monitor, Prometheus, Grafana, App Insights, and ELK/FluentBit. • Create and refine dashboards, alerts, and runbooks to ensure rapid incident detection and resolution. • Work with development, cloud, automation, and security teams to refine release automation, pipelines, and operational workflows. • Maintain accurate documentation for deployments, configurations, operational procedures, and troubleshooting guides. • Ensure compliance with enterprise governance, change management, and release management policies.

Field Service Engineer Description - Would you like to join a business that is transforming the printing industry from analog to digital? HP’s Pagewide business is one of the fastest growing businesses in the industrial print market! We are hiring a Field Service Technical Engineer to support the rapid growth we are undergoing with HP’s Pagewide business in the United States. Come be a part of and exciting team and get in on the digital transformation currently underway in the industrial print industry. This role is responsible for improving the customer experience by providing installation information, addressing challenges, and delivering software services across pre-sales, post-sales, and service delivery support. The role caters to diverse customer needs, offering tailored solutions to complex accounts. The role employs proactive monitoring techniques, offers site support for break-fix activities, and provides expertise in resolving complex issues. The role also coordinates departmental work, mentors the team, identifies improvement opportunities, and fosters positive working relationships. Responsibilities - Enhances customer experience by providing a comprehensive overview of installation activities, site-specific information, and access to relevant contacts. - Addresses customer-relation challenges promptly and effectively, delivering guidance and escalating issues according to established protocols. - Offers software services encompassing pre-sales, post-sales, and service delivery support, catering to diverse customer needs. - Delivers services, including tailored solutions, to large enterprise, complex, or corporate accounts, addressing their specific requirements. - Utilizes proactive monitoring techniques and tools to identify opportunities for preventing problems and enhancing customer experiences. - Provides site support for customer break-fix activities, offers technical assistance to third-party and authorized service providers, and leads onsite escalation support when needed. - Applies extensive knowledge, resolves complex issues, and recommends improvements through creative and effective approaches. - Coordinates departmental work, mentors the team, and serves as an escalation point for different issues in the related area of work. - Identifies opportunities for improvement, makes recommendations, and also assures effective business controls through review, analysis, and verification. - Coordinates the functional work within the department, assists various departments, monitors process execution, and fosters positive working relationships with associates and management. - Travel 25% of the time wich may include out of state travel Education & Experience Recommended - High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence. - Typically has 6-8 years of related work experience, preferably in HP products in Customer base, account management, computer customer support, on site customer support, Mission Critical, systems experience, or a related field. Knowledge & Skills - Automation Systems - Hand & Power Tools Proficiency - Electromechanical Systems - Operating Systems (Windows Server/Linux Red Hat or relevant platforms) - Test and Diagnostic Equipment - Electronics & Electrical Fundamentals - Environmental, Health and Safety - Field Service Management - Preventive Maintenance - Technical Services Delivery - Technical Support (On site and remote) - Safety Standards - Key Performance Indicators (KPIs) - Process Improvement - Customer Relationship Management - Customer Support Cross-Org Skills - Effective Communication - Results-Oriented Mindset - Learning Agility and Continuous Learning - Digital Fluency - Customer Centricity The pay range for this position is $25 to $38 USD per hour (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience. Benefits: HP offers a comprehensive benefits package for this position, including: - Health insurance - Dental insurance - Vision insurance - Long term/short term disability insurance - Employee assistance program - Flexible spending account - Life insurance - Generous time off policies, including; - 4-12 weeks fully paid parental leave based on tenure - 13 paid holidays - 15 days paid time off (US benefits overview) The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Job - Services Schedule - Full time Shift - No shift premium (United States of America) Travel - 25% Relocation - NoEqual Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"

Fluence (Nasdaq: FLNC) is a global market leader delivering intelligent energy storage and optimization software for renewables and storage. Our solutions and operational services are helping to create a more resilient grid and unlock the full potential of renewable portfolios. With gigawatts of successful implementations across nearly 50 markets, we are transforming the way we power our world for a more sustainable future. For more information, please visit fluenceenergy.com. Job Description: Role Overview We are seeking a highly qualified Field Service Engineer to join our organization. In this role, you will be responsible for the maintenance and troubleshooting of advanced battery energy storage systems deployed across a range of industries. Serving as the technical authority onsite, you will ensure systems operate at peak performance while upholding the highest standards of safety and reliability. Your expertise will be instrumental in delivering superior customer service and reinforcing our commitment to operational excellence. Key Responsibilities - Maintain strong customer relationships through professional communication and support. - Diagnosing and troubleshoot electrical, mechanical and software issues for battery systems both remotely and on-site - Manage third party contractors - Provide onsite technical support and training to customers on system operation and safety. - Document service activities, maintenance records, and technical reports accurately. - Ensure compliance with industry safety standards and environmental regulations. - Respond to emergency service requests and resolve issues under time-sensitive conditions. - Ensure compliance with contractual terms, conditions, and service-level agreements - Other duties as assigned Required Qualifications and Experience - Bachelor's degree in electrical engineering, Mechanical Engineering, or related field (or equivalent technical experience). - 3-5 years of proven experience in field service, preferably within battery systems, energy storage, or power electronics. - Strong knowledge of electrical systems, troubleshooting, and diagnostic tools. - Ability to travel frequently to customer sites. Our Culture At Fluence, our culture is the foundation that drives our ambitious growth strategy and fuels our mission to transform the future of energy. Our core cultural pillars empower us to innovate, collaborate, and lead with purpose, ensuring we continue to deliver unparalleled value to our customers and the world. Unleash Voices We believe every voice matters. We encourage openness, active listening, and decisive action to create a culture where everyone has the opportunity to contribute to our success. We foster an environment where diverse perspectives are heard and valued, driving innovation and progress. Customer Fluent Our customers are at the heart of everything we do. We’re committed to delivering exceptional value that exceeds expectations by understanding our customers' needs and adapting swiftly to meet them. Our deep focus on customer satisfaction drives us to continuously improve and innovate. Infinite Impact We are committed to creating the impossible. We push boundaries to deliver sustainable, game-changing solutions that shape a brighter, more energy-efficient future for all. Our team is passionate about making a lasting impact that will resonate for generations to come. All In We are all in for growth. Our teams are relentlessly focused on identifying and seizing opportunities that propel us forward. We embrace an ownership mindset, pushing ourselves and each other to accelerate progress and create lasting success. Equal Opportunity Employer At Fluence, we believe great teams are built on a collaborative and connected culture. We’re proud to be an Equal Opportunity Employer and welcome qualified applicants of all backgrounds. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, gender identity or expression, genetic information, or any other status protected by law. Work Authorization To join our team, you’ll need to be legally authorized to work in the United States at the time of application and throughout your employment, without the need for employer sponsorship. Please note that Fluence does not sponsor work visas for this position.