• Own end-to-end delivery of complex operational programs, including scope, schedule, budget, and resource strategy, ensuring alignment with regulatory and business requirements • Lead cross-functional program execution across laboratory operations, clinical operations, R&D, and external partners to deliver on translational research, clinical, and commercial timelines • Drive operational readiness initiatives, including laboratory site readiness for product and clinical trial launches, and process implementation across wet lab and dry lab workflows • Adhere to and facilitate the formal governance processes to communicate program status, risks, dependencies, and trade-offs; escalate issues as needed; and present data-driven recommendations and business proposals to senior leadership to enable timely, informed decision-making • Develop and maintain program roadmaps, ensuring alignment with organizational priorities and securing stakeholder buy-in • Extract and refine user needs and requirements from stakeholders and lead teams to focus on the most valuable deliverables. • Lead risk and issue management, proactively identifying, mitigating, and resolving complex technical and operational challenges • Ensure adherence to regulated processes, including design controls, change management, and quality system requirements (FDA, CAP/CLIA) • Drive cross-functional accountability, influencing without direct authority to ensure alignment, ownership, and timely execution • Partner with Alliance Management and external stakeholders to ensure seamless execution of joint programs and delivery commitments • Champion continuous improvement throughout the organization, identifying and acting on opportunities to enhance operational efficiency • Cultivate, build and maintain positive and collaborative relationships with cross-functional teams

• Lead, coach, and develop a team of Program and Project Managers, fostering a high-performance, accountable, and collaborative culture • Own and oversee the program portfolio, ensuring alignment with company strategy, resource capacity, and organizational priorities • Directly lead high-impact, cross-functional programs, including biopharma companion diagnostic (CDx) partnerships and other strategic initiatives • Own and facilitate formal governance processes to communicate program status, risks, dependencies, and trade-offs; escalate issues as needed; and present data-driven recommendations and business proposals to senior leadership to enable timely, informed decision-making • Enable executive decision-making by presenting clear, data-driven insights, recommendations, and business proposals to senior leadership • Drive cross-functional alignment and accountability, influencing stakeholders across R&D, laboratory operations, regulatory, quality, clinical, software, and commercial teams • Partner with Alliance Management to lead external partner engagement, including biopharma collaborations, ensuring alignment on joint plans, deliverables, timelines, and contractual commitments • Ensure consistent, high-quality program execution across the portfolio, driving predictability in delivery of key milestones • Identify, assess, and mitigate portfolio-level risks, proactively managing dependencies and escalating issues as needed • Champion continuous improvement, scaling program management tools, processes, and best practices to support organizational growth • Ensure alignment with regulated processes, including design controls, quality systems, and compliance requirements • Develop and maintain program roadmaps, ensuring alignment with organizational priorities and securing stakeholder buy-in • Extract and refine user needs and requirements from stakeholders and lead teams to focus on the most valuable deliverables. • Lead risk and issue management, proactively identifying, mitigating, and resolving complex technical and operational challenges • Ensure adherence to regulated processes, including design controls, change management, and quality system requirements (FDA, CAP/CLIA) • Drive cross-functional accountability, influencing without direct authority to ensure alignment, ownership, and timely execution • Partner with Alliance Management and external stakeholders to ensure seamless execution of joint programs and delivery commitments • Champion continuous improvement throughout the organization, identifying and acting on opportunities to enhance operational efficiency • Cultivate, build and maintain positive and collaborative relationships with cross-functional teams

**About the Role**You will own and scale our creator affiliate ecosystem. You will build genuine relationships with TikTok creators, activate them fast, keep them motivated, and help them grow into high performing VIP affiliates. You will lead the systems that turn creator content into predictable GMV growth. This is a mix of strategy, communication, creative development, and relentless execution. **Your Core Focus** - **Drive qualified creator posts at scale.** At least 50 percent of new qualified creators who receive samples should post and stay active. - **Develop three or more weekly hook and script combos **that make posting fast, simple, and high converting for our creators - **Accelerate creator activation** so new creators post within ten days of sample approval and join our WhatsApp and email communities. - **Maintain daily creator communication** through email and WhatsApp that drives momentum, motivation, and GMV. **What You’ll Do** - **Creator Sourcing and Qualification**** Oversee the our sourcing team members to keep a strong pipeline of high quality creators. Approve qualified creators, reject poor fits, and run consistent quality checks. Maintain and refine the Ideal Creator Profile using performance data. Adjust sourcing targets as trends shift and control sample allocation so only aligned creators receive product. - **Community Leadership and Relationship Building**** Build real relationships with rising creators and keep them supported. Re-activate inactive creators with new hooks or incentives. Host weekly video audits and guide high potential creators toward VIP tracks. Support Lives and pull new viral creators into the community fast. - **Daily Email Content Engine**** Write and schedule daily creator emails, keeping at least two weeks planned ahead. Track engagement, refine messaging, and repurpose strong hooks and insights into short, actionable content. - **WhatsApp Community Leadership**** Lead daily group conversations with insights, wins, and reminders. Keep energy high and posting consistent. Highlight viral examples and support rising creators in real time. - **Hook and Script Development**** Study top performing videos each week and convert insights into simple, high converting hooks and scripts. Update creative briefs, test variations, and deliver three or more fresh hook and script combos weekly. **How Success Is Measured** - Seventy five or more creator samples approved weekly that meet strict quality criteria. - At least 50 percent of new creators post within ten days. - Ten percent or more of creators generate GMV within thirty days. - Ten percent month over month GMV growth from VIP creators. - A strong, consistent creator pipeline and predictable posting volume every week. - A thriving community that posts often and stays active.

• Lead delivery of complex programs that align to enterprise goals and deliver measurable value! • Drive transformational programs to deliver on business priorities • Work closely with business stakeholders to define outcomes, ensure solutions are implemented as planned and drive adoption • Translate business needs into executable program plans, including scope, timelines, resource planning, and budget oversight • Partner with cross-functional teams including data & analytics, enterprise applications, and digital product teams to deliver outcomes • Manage program governance, steering committees, and status reporting for senior partners • Drive structured methodologies such as Agile, SAFe, or hybrid approaches to improve delivery efficiency and responsiveness • Track program KPIs, ROI, and performance metrics aligned to business success criteria • Coordinate organizational change, business readiness, and stakeholder engagement activities across functions and geographies • Build trust and alignment across technology teams and business leaders to sustain long-term strategic partnerships • Apply continuous improvement practices to program execution and delivery frameworks.