• Lead an AI-First Engineering Team • Design and operate a development environment. • Define workflows where humans guide, review, and validate. • Own delivery of a mission-critical platform. • Lead development of a back-office system and marketplace platform. • Drive engineering quality by establishing high standards. • Manage and grow a team of 3–6 engineers. • Foster a culture of ownership and continuous improvement. • Operate with a startup mindset balancing speed and scalability. • Ensure data security and compliance as key concerns.

• Proactively contact outside physician offices to request, obtain, and follow up on required medical records necessary to determine patient eligibility • Maintain consistent communication with external physician offices to ensure the timely receipt of documentation • Accurately process incoming external referrals, ensuring all documentation is complete and compliant with program criteria • Communicate directly with patients to verify clinical providers and information • Provide transparent updates to patients regarding their medical history (PMH) status and guide them through the next steps of the intake process • Submit and track daily internal referral requests to Carda physicians for eligibility determination • Compile and present relevant patient information clearly to support efficient clinical decision-making • Maintain organized, up-to-date records of all communications and referrals in accordance with regulatory standards • Identify and address gaps in documentation or workflow delays to ensure a seamless intake process • Ensure 100% accuracy in data entry and record management, adhering strictly to HIPAA and privacy standards

• Own the day-to-day management of Microsoft and channel partner incentives, partnering closely with 3Cloud Sales to accelerate customer journeys to Microsoft Azure. • Manage a seven-figure annual funding target, proactively aligning, attaching, and maximizing funding across active and future sales opportunities. • Serve as a senior subject matter expert on Microsoft partner programs, advising internal teams and external stakeholders on best practices and optimization strategies. • Lead Microsoft partner system engagement and co-sell motions, ensuring effective connection between 3Cloud sellers and Microsoft and channel field teams. • Support and influence joint GTM execution by providing thought leadership on incentive structures, partner motions, and funding strategy. • Drive sales readiness by enabling awareness, adoption, and execution of partner programs and joint GTM priorities. • Manage and facilitate Rhythm of Business (ROB) engagements with Microsoft and channel field sales leaders to drive brand awareness and uncover new revenue opportunities. • Partner with Alliance leadership to support senior Microsoft and channel relationships, funding mechanisms, and recurring pipeline and performance reviews. • Maintain accurate and timely tracking of programs, funding, and pipeline stages in Salesforce, including follow-ups, documentation, and reporting. • Work directly with clients, Sales, Delivery, and internal project managers to coordinate partner engagement and navigate escalations as needed. • Support and manage key partner and channel relationships in alignment with overall 3Cloud alliance objectives. • Act as a trusted execution partner to the Director of Microsoft Alliance, Cloud Strategy Director, and Alliances leadership across alliance operations and strategic initiatives. • Identify recurring operational challenges and process bottlenecks within alliance execution. • Recommend, implement, and document process improvements to increase efficiency, scalability, and consistency across alliance operations. • Provide guidance and informal mentorship to Alliance Specialists, sharing best practices and raising overall team execution quality.

• Serve as a software expert to clients and internal team members. • Conduct webinars and workshops to demonstrate and provide technical expertise, support and training to clients as it relates to PaxeraHealth applications remotely and on-site. • Create presentations, videos and other training materials as required for webinars, workshops and training sessions. • Interfaces between clients/potential clients and company development team, skillfully forwarding pertinent suggestions and ideas to development for inclusion in future enhancements of software. • Participate in the product development process. • Develop and manage software documentation and technical support content including user manuals video-based tutorials and training tools. • Attend conferences and exhibitions, meet with clients and demonstrate PaxeraHealth medical imaging solutions. • Help with the product setup process as well as provide product presentations to customers and visitors during trade shows. • Work together with technical teams and user groups to solve clients’ problems with available technology including hardware, software, databases and peripherals.