Role Description Audible Digital Content Specialists are part of the Content Planning & Ops team. They handle various tasks related to the audiobooks catalog on Audible & Amazon websites, including: - Processing content - Managing publishing schedules - Maintaining assets and attributes to enhance content discoverability for customers Their primary responsibility is to support the Quality Control process related to audiobook content production. The ideal candidate will need to demonstrate strong attention to detail and the ability to carefully review and assess long-form audio content to identify potential discrepancies or errors. This skill is essential, as the role requires focused listening and content evaluation over extended periods. Responsibilities may include: - Review and edit digital audio content for accuracy, clarity, and consistency - Listen and assess audiobook content in detail to detect errors or inconsistencies - Support additional content-related tasks such as metadata verification, asset checks, series page updates, and quality checks for Whispersync for Voice compatibility Key Measurement Criteria: - Efficiency - Quality - SLA Compliance - POR Adherence Qualifications - Strong sense of ownership - Ability to identify and implement process improvements - Attention to detail - Ability to work independently and make decisions without constant supervision - Strong teamwork skills (contributing to team goals, sharing knowledge) - Ability to work well with stakeholders outside of SJO - Interest in online media (audio and print) Requirements - Speak, write, and read fluently in Italian, Spanish, and English - Strong written and verbal communication skills, with a good command of grammar, spelling, and punctuation - Experience with MS Office Professional Suite and excellent working knowledge of MS Excel Preferred Qualifications - Experience in a fast-paced, high-tech company, or experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines - Experience that includes strong analytical skills, attention to detail, and effective communication abilities - Native level of Italian language - Fluency in French or German language - Experience with audio processing software and understanding of linguistic principles - Knowledge or experience in the publishing industry - Familiarity with Audible products - Basic understanding of digital audio processing - Experience in quality assessment - Experience in simplifying or automating complex processes Benefits Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

• Own the content experience for Panorama's events across industry conferences, virtual events/webinars, and customer meet-ups—from presentation development and speaker sourcing to run-of-show execution. Ensure that event content aligns with business goals, campaigns, and thought leadership strategy. • Craft and manage conference speaking proposals, including session titles, abstracts, learning objectives, and supporting materials. • Identify, build, and maintain a strong pipeline of internal speakers and customer speakers; prepare speakers with talk tracks, messaging guidance, and presentation coaching. • Build systems to extend event content beyond the event itself—turning sessions into blog posts, newsletter features, video and social clips, and sales enablement that create durable value. • Lead editorial content strategy and production for designated solution areas across the blog, ebooks, research reports, lead gen magnets, and case studies. • Partner closely with executives, senior subject matter experts, and customers to develop and shape ideas. Translate their expertise into polished, engaging content for events, webinars, the blog, LinkedIn, and more. • Own the content calendar for your areas, keeping work on track and stakeholders aligned across teams. Contribute to • Establish scalable event content presentation templates, review processes, and SLAs that drive efficiency, consistency, and quality. Build content reporting that tracks performance and surfaces insights to improve strategy.

• You’ll own the narrative around how customers use Zipline and turn those experiences into the most compelling proof points in our toolkit. • Building real relationships with Customer Success, Sales, and Account Managers to surface the right stories at the right time. • Running interviews and managing relationships with customers, both on-site and virtually. • Shaping raw customer experiences into polished case studies, testimonials, and narratives that show why people love Zipline. • Thinking beyond the PDF: turning one customer story into a blog post, a webinar highlight, a social proof snippet, and a sales asset. • Tracking which stories resonate and where: which case studies get shared by sales, which customer quotes drive engagement on LinkedIn, and feeding that data back into what you produce next. • You own the strategy and execution of Zipline’s webinar program—not just the logistics, but the experience itself. • Driving audience development, speaker sourcing, and topic strategy so every webinar and live event earns the time it asks for. • Running production of webinars from prep calls to day-of execution. • Repurposing each webinar into clips, blog content, newsletter features, and social posts. • Owning webinar performance end-to-end: registrations, attendance, engagement, and content repurposing metrics. Iterating based on what you learn. • You help create the content that positions Zipline and its leaders as go-to voices in retail operations. • Developing thought leadership content across formats-blog posts, LinkedIn content, bylines, and contributed pieces that reflect Zipline’s genuine point of view. • Using AI tools to streamline production-e.g., turning webinar recordings into blog posts, reports into social series, one asset into a week of content.

• You’ll own the narrative around how customers use Zipline and turn those experiences into compelling proof points. • Build real relationships with Customer Success, Sales, and Account Managers to surface the right stories at the right time. • Run interviews and manage relationships with customers, both on-site and virtually. • Shape raw customer experiences into polished case studies, testimonials, and narratives. • Repurpose customer stories into blogs, webinars, social proof snippets, and sales assets. • Own the strategy and execution of Zipline’s webinar program, including audience development and speaker sourcing. • Repurpose webinars into clips, blog content, newsletter features, and social posts. • Develop thought leadership content across formats and keep stakeholders aligned on priorities. • Measure performance across channels and use that data to make editorial decisions.