• Administer and maintain the VistA network infrastructure in compliance with government IT standards. • Interface with other IT team technical engineers to troubleshoot, resolve, and document network issues. • Develop, update, and maintain detailed network diagrams and associated documentation. • Present network configurations, updates, and performance reports to the client and stakeholders as required. • Support the planning and execution of network-related tasks within a SAFe/Agile environment. • Monitor network performance, ensure security compliance, and recommend improvements. • Respond promptly to network incidents and outages to ensure minimal downtime. • Take on additional tasks and responsibilities as needed to support team objectives and ensure the success of the project.

• Provide advanced support for network operations across a broad spectrum of technologies, including routing, switching, load balancing, security, DNS, Cloud, WiFi, etc • Shape and support network strategy and modernization by advising stakeholders, contributing to roadmap planning, and delivering scalable, resilient infrastructure initiatives across stores, regional offices, warehouses, and datacenters • Serve as a trusted technical advisor to stakeholders and product teams, while acting as an escalation point for complex incidents, leading root cause analysis and driving automated, repeatable remediation • Design, implement, and continuously evolve network monitoring and observability to enable proactive detection, rapid response, and data-driven decision-making • Develop actionable dashboards, intelligent alerts, and automated responses, integrating them into Incident and Change Management workflows to improve visibility and stability • Identify, design, and implement automation solutions that improve consistency, efficiency, and reliability across the network environment helping to migrate to a more automated framework.

Role Description This position requires a professional who is adept at a variety of tasks including monitoring network performance, troubleshooting issues, and ensuring seamless communication between different components of our IT architecture. The ideal candidate will possess a solid understanding of network systems, excellent problem-solving skills, and the ability to work effectively under pressure. - Monitor network performance and ensure system availability and reliability - Diagnose and resolve network issues in a timely manner - Work with network team to implement hardware and software upgrades - Manage and configure network devices such as routers, switches, and firewalls - Document network issues and resolutions for future reference - Perform routine network maintenance and system upgrades, including service packs, patches, and security configurations - Respond to network outages and emergencies quickly to restore service - Collaborate with other IT staff to improve and optimize network performance - Perform regular network performance tuning and capacity planning - Ensure compliance with network policies and security standards - Provide network performance statistics and reports - Assist in network design and capacity planning projects - Utilize network management tools to monitor network traffic and security Qualifications - Bachelor's degree in information technology, Computer Science, or a related field. - Proven experience as a NOC Engineer or in a similar network operations role. - Experience with network monitoring and performance analysis tools. - Certification such as Cisco CCNP, CompTIA Network+, or similar. - Strong understanding of network infrastructure and network hardware, including Cisco core, distribution, and access switches (6800, 6500, 4500, 3850, 3750). - Hands-on experience with Cisco Nexus Series (5K, 7K, 9K) and SD-WAN solutions. - Experience with wireless systems such as Cisco (85xx/55xx/25xx/21xx), Aruba, Ruckus, and Aerohive. - Expertise in routing protocols like OSPF, BGP, and EIGRP. - Network security experience with Palo Alto, ISE, and ACS. - Experience with DHCP, DNS, and network monitoring tools such as SolarWinds, NetBrain, Cisco Prime, CACTI, WhatsUp Gold, NNM, and Packet Shaper. - Proficiency in network device onboarding and working with Domotz for network monitoring and asset tracking. - Hands-on experience with ConnectWise for ticketing and issue management. - Familiarity with ITIL processes and best practices. - Proficiency in scripting languages for network automation (e.g., Python, PowerShell, Unix scripting). - Experience with cloud platforms and services (AWS, Azure, Google Cloud) is a plus. - Hands-on experience with network diagnostic and analytics tools. - Strong analytical and problem-solving skills. - Excellent communication and teamwork abilities. - Ability to work in a fast-paced, high-pressure environment. - Availability to work in shifts and be on-call as needed. - Strong attention to detail and the ability to document processes and issues effectively. Benefits - Comprehensive Health Insurance policy - Employee Wellness Program with focus on mental health - Robust reward and recognition programs - Company incentive programs offered. - Attractive leave policy: Holiday Leave, Maternity Leave, Paternity Leave, Birthday leave, Bereavement Leave and Paid Leave for personal time off - Ample growth and learning opportunities. - Remote work opportunities - Focus on work/life balance. - Immigration Program supporting immigration to Canada for eligible employees.

Role Description We are sharing a specialised part-time consulting opportunity for expert computer scientists with strong academic judgment, deep subject matter expertise, and the ability to author and review rigorous assessment content across advanced computer science domains. This role supports current and upcoming remote consulting opportunities focused on structured technical workflows, academic assessment design, technical evaluation, and high-quality project execution. Selected professionals will apply their computer science expertise to: - Create or review challenging assessment content - Assess clarity and rigor - Rate difficulty - Write step-by-step solutions - Provide academic references - Follow technical instructions with precision - Contribute to high-quality technical deliverables This opportunity is especially well-suited to detail-oriented computer science experts who are comfortable translating advanced technical knowledge into precise, self-contained assessment content across rigorous technical workflows. Qualifications - A PhD or doctoral candidacy in Computer Science, Electrical Engineering, or a closely related field - Strong command of graduate-level computer science theory, algorithms, systems design, and machine learning - Excellent written English and the ability to express complex ideas clearly and concisely - Deep expertise in one or more areas such as algorithms and data structures, machine learning and AI, systems, networks and theory, computer security, software engineering, or related fields Requirements - Create original, challenging multiple-choice questions in assigned areas of computer science expertise - Ensure that questions test deep conceptual understanding rather than surface-level recall - Help ensure that prompts are unambiguous, self-contained, and precisely defined - Review pre-written questions for accuracy, clarity, rigor, completeness, and solvability - Edit question content where needed and document any changes made - Help maintain high standards for precision, quality, and consistency across technical deliverables - Rate question difficulty across medium, hard, and expert levels - Provide one correct answer and multiple plausible but subtly incorrect alternatives - Write step-by-step solutions in markdown format with clear intermediate reasoning - Supply academic references from reputable sources to support question quality and correctness Benefits - Apply specialised computer science expertise to high-impact technical work - Contribute to rigorous assessment design, verification, and evaluation workflows - Work on practical, detail-oriented assignments with strong technical relevance - Flexible remote work with competitive hourly compensation Contract Details - Independent contractor role - Fully remote with flexible scheduling - Hourly compensation of $50–$85 per hour - Expected commitment of 10+ hours per week - Asynchronous work format - Assignments may involve either question authoring or question verification depending on project needs - Projects may be extended, shortened, or concluded early depending on project needs and performance - Weekly payments via Stripe or Wise - Work will not involve access to confidential or proprietary information from any employer, client, or institution - Please note: We are unable to support H1-B or STEM OPT candidates at this time - Start date: Immediate