• Lead program execution across multiple M&A integrations • Drive program-level execution across multiple M&A integrations • Establish and maintain program governance • Track integration progress and report status to leadership • Lead structured program forums with clear agendas

• Develop comprehensive program plans, including scope, objectives, key results (OKRs), timelines, resource requirements, and risk mitigation strategies. • Drive execution of these programs, often involving new tool implementations, large scale process re-engineering, or new internal product launches. • Facilitate regular steering committee meetings and communicate program status, risks, and dependencies to executive stakeholders. • Ensure change management plans are in place to drive successful adoption and utilization of new processes and technologies. • Work with Sales Automation leaders to define and lead intra departmental initiatives. • Proactively identify risks, remove roadblocks, and champion adoption of new processes, tools, or strategies across GTM teams. • Define and track key performance indicators (KPIs) for all programs and initiatives, measuring their impact on GTM effectiveness and/or sales productivity. • Create compelling reports and presentations for various audiences, including executive leadership, on program progress, outcomes, and business impact. • Conduct post-implementation reviews to assess success and identify lessons learned. • Build strong, collaborative relationships with cross-functional stakeholders at all levels of the organization. • Act as a central point of contact for program-related communications, ensuring transparency and alignment. • Influence and motivate project team members, consultants, and partners to achieve common GTM goals.

• Own and lead the full lifecycle of complex technical programs across engineering teams - from initial scoping to launch and post-launch measurement. • Drive program milestones and execution criteria. • Partner closely with engineering to understand system architecture, make technical tradeoffs, and manage risks beyond simple coordination. • Identify, track and actively manage cross-team dependencies, ensuring alignment and removing blockers to maintain delivery timelines. • Drive predictable execution by defining detailed project plans, tracking milestones, and proactively identifying and escalating program risks, constraints, and technical dependencies with clear tradeoff decisions. • Facilitate technical discussions and leverage data/metrics to monitor program health. • Guide teams throughout the product lifecycle, including release planning, launch coordination and post-launch support. • Communicate program status, risks, decisions clearly to stakeholders at all levels.

Role Description The Principal Technical Program Manager serves as the execution owner for large-scale, cross-functional initiatives that are critical to Priority’s technology and business strategy. This role leads complex programs from planning through delivery, ensuring alignment between engineering, product, and business stakeholders while balancing timelines, scope, and organizational priorities. You will operate at a strategic level — shaping execution frameworks, improving operating discipline, and enabling leadership to make informed decisions. This role partners closely with engineering, product, and go-to-market teams to drive predictable delivery, reduce execution risk, and improve organizational effectiveness. Responsibilities - Leads end-to-end delivery of large, cross-functional technical programs aligned to company objectives. - Partners with business sponsors and engineering leaders to define program scope, success metrics, and execution plans. - Establishes milestones, roadmaps, and governance processes to ensure initiatives are delivered on schedule and within agreed constraints. - Develops business cases with stakeholders, including benefits, costs, risks, and organizational impact. - Tracks progress, risks, dependencies, and resource alignment; escalates issues and drives resolution. - Defines and implements KPIs and OKRs to measure program health and execution effectiveness. - Coordinates across engineering, product, and go-to-market teams to support successful implementation and launch readiness. - Advises leadership on program governance, operational improvements, and change management practices. - Improves execution processes and operating rhythms to increase predictability and reduce delivery friction. - Builds strong relationships with senior stakeholders and ensures alignment between technology execution and business priorities. What Success Looks Like - Major initiatives are delivered with predictable timelines, clear accountability, and minimal last-minute escalations. - Leadership has visibility into progress, risks, and tradeoffs and can make timely decisions. - Cross-team dependencies are coordinated proactively rather than reactively. - Stakeholders rely on this role as a trusted execution partner and source of operational clarity. - Programs launch smoothly with reduced operational disruption and improved adoption. - The organization experiences fewer delivery bottlenecks and stronger alignment between business and engineering teams. Qualifications - 11+ years of experience in Technical Program Management or related delivery leadership role. - Experience leading complex, multi-team technical initiatives in a fast-paced environment. - Strong understanding of software development lifecycles and Agile methodologies (Scrum, Kanban). - Ability to decompose large initiatives into structured, executable plans. - Experience defining KPIs/OKRs and using data to guide execution decisions. - Excellent stakeholder communication across technical and non-technical audiences. - Ability to identify and manage risks, dependencies, and competing priorities. - Bachelor’s degree in Computer Science, Engineering, Mathematics, or related field (or equivalent experience). - Solid technical understanding sufficient to interpret system designs, technical challenges, and tradeoffs. Preferred - FinTech or financial services experience. - Experience implementing program governance frameworks or operating models. Benefits - Compensation range: $116k-$190k. - Bonus programs. - 401(k) match. - Employee Stock Purchase Program (ESPP). - HSA and FSA options. - Financial wellness resources and employee discount programs. - Medical, dental, and vision coverage. - Mental health support for employees and dependents through Lyra Health. - Family planning and women’s health benefits through Carrot. - Gym membership reimbursement and virtual wellness programs (including yoga). - 3 weeks PTO to start, with unlimited PTO after year one. - Education expense reimbursement. - Leadership development programs. - Certified Payments Professional (CPP) certification support. Traditional Physical Requirements - Requires prolonged sitting, standing, bending, stooping and stretching. - Requires the ability to lift 10 pounds. - Requires eye-hand coordination, manual dexterity and a normal range of hearing and vision (with or without correction).