Location: Fully Remote Department: Sales Reports to: Chief Revenue Officer About Us We are a fast-growing cybersecurity startup helping MSPs and mid-market organizations secure endpoints, enforce configuration compliance, and mitigate modern cyber threats at scale. Senteon is focused on delivering innovative solutions to secure critical business infrastructure. We prioritize a proactive security culture, operational excellence, and continuous innovation. Position Overview This role owns top-of-funnel execution. You will be responsible for generating qualified meetings through outbound outreach and disciplined follow-up. You will work inside a clearly defined process with strong enforcement. Tools and automation support you, but performance is measured on outcomes, not activity alone. This role is ideal for someone early in their sales career who wants to learn how real revenue organizations operate. Key Responsibilities What You Will Do - Execute high-volume outbound outreach via phone, email, and LinkedIn - Book qualified meetings for Account Executives - Follow defined messaging and qualification criteria - Recover stalled or inactive opportunities through targeted outreach - Maintain clean and accurate CRM data - Follow up consistently and on time using defined sequences Primary Focus Areas - Meeting generation and qualification - Outbound execution and follow-up discipline - CRM hygiene and documentation - Funnel recovery and re-engagement - Messaging feedback and iteration Qualifications You do not need to check every box. - Interest in sales, revenue, or go-to-market roles - Comfort making phone calls and handling rejection - Ability to follow structured processes and scripts - Strong written and verbal communication skills - Willingness to be coached and measured This role can be a fit for: - New graduates interested in sales - Career switchers with customer-facing experience - Former support or service professionals moving into sales Nice to Have - Prior outbound sales or call center experience - Familiarity with CRM tools such as HubSpot - Interest in cybersecurity or SaaS Compensation & Benefits (California-Compliant Disclosure): Salary Range: This position has an on-target earnings (OTE) of $100,000, consisting of: - Base Salary: $55,000 annually - Variable Compensation (MBO): $45,000 annually - Additional commissions and incentives apply This range represents a good faith estimate. Final compensation depends on experience, skills, and location. Benefits: May include medical, dental, vision, 401(k), paid time off, and other programs. Equal Opportunity Employer: We are an equal opportunity employer and do not discriminate based on protected characteristics. Additional Information: We do not consider salary history in hiring decisions. Applicants may request additional compensation details during the hiring process.

• Identify, cultivate, and secure strategic partnerships with healthcare systems, clinical networks, employer organizations, community colleges, and aligned industry stakeholders to drive enrollment growth in WCU's online and graduate programs. • Build and manage a robust pipeline of prospective partners through proactive outreach, executive-level engagement, and structured relationship development from initial contact through contract execution. • Work in close alignment with the Senior Director, Business Development to ensure all partnership pursuits, outreach strategies, and prospect engagements are consistent with broader departmental goals, institutional priorities, and brand standards - seeking guidance and approval as appropriate before advancing key opportunities. • Operate as a collaborative team member within the Business Development function and across the organization, actively sharing market insights, prospect intelligence, and best practices with colleagues to ensure a coordinated, unified approach to partnership development. • Develop and deliver compelling presentations, proposals, and business cases to healthcare executives, HR leaders, clinical stakeholders, and educational partners that articulate employer ROI and demonstrate the mutual value of partnership. • Serve as a consultative partner to prospective and existing employers, connecting WCU's academic offerings to workforce pipeline challenges and positioning the university as a preferred education and talent development partner. • Leverage market research, labor data, competitive intelligence, and industry trends to identify high-potential regions, prioritize target organizations, and tailor value propositions to specific partner needs. • Partner with the Senior Director, Business Development to develop and refine business development strategies, identify process improvements, and recommend new approaches to increase department efficiency and effectiveness. • Collaborate cross-functionally with internal teams - including Marketing, Admissions, Alumni Relations, Career Services, Academics, Compliance, Legal, and Clinical Placement - to ensure seamless implementation of partnership agreements and delivery on employer commitments. • Manage and nurture existing strategic partner relationships post-contract, identifying opportunities for expansion, renewal, and deeper engagement while ensuring a smooth handoff to implementation teams for day-to-day operations. • Represent WCU at key industry events, conferences, education fairs, trade shows, and targeted networking opportunities to generate visibility, build relationships, and uncover new partnership opportunities. • Maintain accurate and up-to-date documentation in CRM systems, tracking all outreach activity, engagement status, pipeline progression, and partnership performance metrics. • Stay informed on healthcare industry trends, workforce development initiatives, regulatory changes, and competitive dynamics that impact healthcare education and professional development opportunities. • Work collaboratively with the inside admissions team and other internal departments to align partnership activities with prospective student needs and enrollment objectives. • Maintain a high level of proactive communication with the Senior Director, Business Development and cross-functional stakeholders, providing regular updates on pipeline activity, prospect engagement status, potential challenges, and market feedback. • Ensure full visibility and alignment across the team at all times. • In partnership with the marketing team, improve brand recognition and perception of the University among employers, healthcare organizations, and community partners through consistent, professional engagement and thought leadership. • Adhere to University policies and procedures and conduct job responsibilities in accordance with the standards set out in the University's Code of Ethical Conduct, Compliance Agreement, Sexual Harassment Policy, and all applicable federal and state laws and professional standards. • Maintain a regular work schedule, including typical business hours, and ensure time worked and/or time-off is recorded properly. • Frequent travel is considered an essential function of the role. • May perform other duties as assigned.

About Us Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy: - Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S. - Continuous professional growth and leadership opportunities. - Health, wellness, and financial benefits to offer peace of mind to you and your family. - World-class facilities and the technology you need to thrive – in our offices or yours. Job Summary The Director of Higher Education Strategy will focus on cultivating a technically strategic business plan with set objectives that support the company’s overall business strategy and increase public sector revenue. The Director is a highly collaborative, analytical, and active role. They will work collaboratively with senior leadership to define and execute support strategies intended to grow business and profitability for education sales teams. They will coordinate K-12 and higher education strategist activities, attend industry events, represent the company as speakers and presenters, and meet with customers to facilitate strategic opportunities. The purpose of this position is to assess, develop, and maintain public sector business specific to higher education, increasing SHI’s brand awareness as a comprehensive technology solutions provider. The Director will coordinate, gather, and compile data of varying complexity, size, and scope, and will communicate the information to relevant stakeholders. They will promote the company as a leader in technology services and solutions to customers, as well as to procurement, government, and education officials. This position will direct and lead a staff of uniquely qualified individuals from higher education leadership backgrounds, aligning and allocating their time and skills in the development of strategic insights, perspectives, plans, etc. that assist SHI sales efforts across the U.S. in all aspects of education. Additionally, this position will develop criteria and processes for team members to engage with specific sales efforts that support the strategic directions from leadership. The Director of Education Strategy will report to the Senior Director: Government & Education Affairs. This is a remote position, and travel to headquarters, conferences, and customer/community meetings will be required in consultation with the Senior Director. Role Description - Develop and implement operational strategies that align with organizational objectives, enhancing efficiency and effectiveness across all business functions. - Lead and manage the business operations team, fostering a culture of excellence, collaboration, and continuous improvement. - Oversee resource allocation and operational budgeting, ensuring optimal utilization of assets to achieve business goals. - Monitor and evaluate operational performance through data-driven metrics and analytics to drive improvements and ensure alignment with strategic objectives. - Collaborate with cross-functional teams to streamline processes and enhance operational workflows, improving service delivery and customer satisfaction. - Build and maintain relationships with key stakeholders to support operational initiatives and drive organizational success. - Ensure compliance with operational policies, procedures, and standards, safeguarding the organization’s integrity and reputation. - Identify and mitigate operational risks through comprehensive risk management strategies and contingency planning. - Drive innovation in operational practices, leveraging technology and best practices to enhance productivity and performance. - Report on operational performance and strategic initiatives to senior leadership, providing insights and recommendations for future planning. Behaviors and Competencies - Strategic Thinking: Can analyze complex situations, drive organizational transformation, and adapt strategies to changing market conditions. - Leadership: Can lead strategic team initiatives, inspire others to take leadership roles, and foster a culture of shared responsibility and continuous improvement. - Business Acumen: Can provide strategic guidance and insights to drive overall business success. - Communication: Can lead and model exceptional communication at all levels of the organization, develop and implement communication strategies, and coach others to improve their communication skills. - Collaboration: Can lead complex team projects, inspire others to collaborate effectively, and foster a culture of mutual respect and shared purpose. - Problem-Solving: Can lead strategic problem-solving initiatives, inspire others to improve their problem-solving skills, and foster a culture of proactive problem-solving. - Innovation: Can proactively lead organizational adaptability, inspire creativity, and foster a culture of continuous improvement. - Results Orientation: Can inspire a culture of results-orientation across the organization, setting high standards and holding everyone accountable for achieving results. - Adaptability: Can drive strategic transformations, inspire others to embrace change, and foster a culture of continuous adaptation. - Strategic Implementation: Can lead the development and execution of comprehensive strategic plans, inspire and guide teams, and drive organizational change to achieve strategic objectives. - Continuous Improvement: Can lead others in identifying and implementing major improvements and proactively drive continuous improvement across the organization. Skill Level Requirements - Comprehension of the inner workings of a company, including its market positioning, competitive dynamics, and operational processes, to inform decision-making and drive sustainable growth. - Expert - Ability to oversee and direct projects to completion, ensuring goals are met, resources are utilized efficiently, and stakeholders are satisfied. - Expert - Ability to identify and mitigate risks, aligning with the responsibility of safeguarding the organization’s operations and reputation. - Expert - Proficiency in building and maintaining relationships with internal and external stakeholders to drive strategic initiatives and organizational success. - Expert - Skilled in strategic planning and implementation. - Expert - Skilled in providing guidance and mentorship to teams to enhance their performance and support their professional development. - Expert - Extensive knowledge of an academic institution's technology environments, technology procurement trends and the overall technology marketplace available to an academic institution - Expert Other Requirements - Completed Master's Degree in Education Leadership, Business or a related field, or relevant work experience required - Minimum 5+ years of experience working in an academic or research institution in a senior role, with Education Affairs experience preferred - 4+ years of experience in a management position required - Ability to travel to SHI, Partner, and Customer Events - Ability to travel 50% - Technical experience and familiarity with education technology history, issues and marketplace. The estimated annual pay range for this position is $125,000 - $225,000 which includes a base salary. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity – M/F/Disability/Protected Veteran Status

• Cultivates relationships at the highest levels of pharmaceutical and biotechnology companies • Maintains strong client relationships to develop new and expanded business opportunities • Develops custom sales presentations and produces proposals • Monitors client satisfaction on all open projects • Organizes timely RFP process for effective contract renewals • Ensures successful implementation of programs being onboarded • Gathers information, analyzes and develops strategies concerning dynamics that may affect the business relationship