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Bilingual Senior Business Analyst, Web Portal
Location
Canada
Posted
62 days ago
Salary
0
Seniority
Senior
Job Description
Bilingual Senior Business Analyst, Web Portal
TELUS
• Partner with clients and internal teams to understand business needs • Translate requirements into detailed technical specifications • Support the design, development, and delivery of web portal solutions • Ensure solutions are user-friendly, accessible, and aligned with client expectations • Contribute to the successful migration and implementation of client portals • Lead requirements gathering through workshops and client interactions • Break down complex needs into clear, structured documentation • Collaborate on solution design and estimation discussions • Support development teams by clarifying requirements • Coordinate and participate in user acceptance testing (UAT) • Ensure accessibility standards (WCAG) are applied • Contribute to release documentation and communication • Manage priorities across multiple projects with tight timelines
Job Requirements
- 5+ years Business Analysis experience
- 5+ years web portal/digital platform experience
- Experience gathering and documenting requirements
- Agile methodology experience
- Experience working with developers and QA teams
- Client-facing experience
- Bachelor’s degree or equivalent experience
- Bilingual (French and English)
Benefits
- Collaborative and team-oriented
- Project-based work with deadlines
- Opportunity to grow and work on multiple initiatives
- Flexible and supportive culture
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