Role Description As a Specialist, Onboarding, you are a professional who thrives in ensuring a seamless and positive onboarding experience for our service professionals (our Pros) to our platform. You are responsible for coordinating and facilitating customer onboarding, while providing exceptional customer service and answering Pros' questions and concerns. - Own relationship during initial onboarding phase for new Pros including account activation and transition, adoption and product utilization, relationship building, and delivery of product and service value. - Serve as the primary and dedicated resource for Pros during their early lifecycle, ensuring a smooth transition from sales through onboarding. - Reinforce and “resell” the value of HCP, helping Pros build confidence in their decision and driving early product adoption. - Effectively communicate client information, trends, and feedback across teams (i.e. Sales, Marketing, Engineering, and Tech Support). - Partner cross-functionally to support Pro success, especially collaborating with Account Managers to mitigate risk, drive retention, and ensure long-term growth. - Develop, prepare, and nurture our Pros for advocacy, using a consultative and empathetic approach. - Identify opportunities for expansion, recommend areas for improvement, and proactively look for ways to better our Pros experience. - Manage details, timelines, and action to drive efficiency. - Improve our Pros opportunities by leveraging qualitative and quantitative analysis. - Develop processes that distinguish our brand by exceeding customer expectations in support delivery. - Eloquently troubleshoot technical issues, have deep product knowledge, and think outside the box for solutions. Qualifications - 1-3+ years experience in full-time customer success, implementation or sales. - Bachelor's degree or equivalent experience in a related field. - Proven success in developing relationships with new customers and exceeding success metrics. - Ability to work the scheduled shifts: Monday - Friday 11am-8pm PST. - Advanced English proficiency. Requirements - Self-starter with motivation, drive, and ability to work in a fast-paced environment. - Strong problem-solving skills. - Excellent written and verbal communication skills. - Prompt attention to detail. - Strong time management and organizational skills. - Experience using AI tools to increase quality and efficiency of work. Benefits - Health care insurance (medical, dental, vision, disability). - Employee assistance program. - 401(K). - Flexible time off. - Paid parental leave. - Tech reimbursement. - Other company benefits.

• Manage the end-to-end onboarding process for new Wagepoint clients, guiding them from account submission through to a successful first payroll run. • Ensure payroll accounts are configured accurately and in full compliance with Wagepoint policies and government requirements. • Deliver clear, effective training through calls, emails, and online sessions to help clients confidently navigate Wagepoint’s payroll platform. • Track, document, and resolve onboarding issues by collaborating with Sales, Risk, and Support teams to keep clients on track. • Maintain complete and accurate onboarding records, including setup instructions, support notes, and system configurations in internal tools. • Identify pain points and recurring issues in the onboarding journey and recommend improvements to streamline the process and enhance the client experience.

Role Description The New Verticals Partner Integrations team is dedicated to our Merchant's success, working to build cutting-edge technology services that empower merchants to grow their businesses seamlessly. As DoorDash expands its scale and breadth of integrated delivery offerings, we are seeking talented individuals to join us and further enhance our technical prowess. DoorDash is looking for someone who wants a challenge, likes interfacing with top partners, and is passionate about standardizing & scaling high growth products across our New Verticals business. You will serve as the Technical Account Manager for these integrations, gathering information from partners and helping them connect to our systems. You will be expected to get to the lowest level of detail to understand our products & processes, as well as to think strategically about growing this business & function. You will strategize with our cross-functional DoorDash teams to build & operate a world class integrations platform. This role will focus on third-party integrations, unlocking new selection and value-added features. You’re excited about this opportunity because… - You will own the success of our New Verticals integrations by driving initiatives across technical teams, contractors, and internal business stakeholders. - You will identify, resolve, and escalate day-to-day integration-related blockers. - You will be the voice of DoorDash in managing external relationships with our New Verticals partners, leading implementation and process improvement. - You will partner with product, engineering, and operations teams to discover & drive opportunities for improvement that come from data analysis, merchant insights, and the definition of new processes. - You will help shape the systems integrations roadmap in collaboration with other product and operations owners. - You will empower cross functional partners by partnering with Growth Operations to educate stakeholders on integrations and create user-friendly enablement content. Your responsibilities in this role are… - Be a Subject Matter Expert for DoorDash’s integrated offerings and guide partners through new Integration builds. - Collaborate closely with Merchants and Integrations partners to ensure a seamless onboarding experience and successful integration onto the DoorDash platform. - Communicate effectively with both technical and non-technical stakeholders to provide guidance and support. - Translate complex technical requirements into clear business solutions that align with our partner’s objectives. - Work on strategic projects based on Merchant needs to uplevel our product offering and to contribute to our processes and documentation to continuously improve. Qualifications - You are a problem solver - You thrive on solving complex problems, diving into the details, and providing actionable plans to triage and resolve escalations. - You are technically savvy – You possess technical acumen and are comfortable navigating engineering terminology, translating it into practical business understanding. - You are a relationship-builder – You excel at building relationships and can influence and motivate individuals at all levels, both internally and externally. - You are detail-oriented – You are process-driven and highly organized, with a keen ability to capture all necessary information in a way that is easily understood by both technical and business stakeholders. - You are analytical – Your analytical mindset allows you to interpret complex data and extract valuable insights to drive informed product prioritization. - You're comfortable leveraging AI tools to improve productivity, decision-making, and problem-solving. Benefits - Comprehensive benefits package including a 401(k) plan with employer matching. - 16 weeks of paid parental leave. - Wellness benefits and commuter benefits match. - Paid time off and paid sick leave in compliance with applicable laws. - Medical, dental, and vision benefits. - 11 paid holidays. - Disability and basic life insurance. - Family-forming assistance and a mental health program. Company Description At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Role Description Busco ESPECIALISTA AMAZON FBA con experiencia REAL en Europa, no perfiles de marketing general ni agencias. El proyecto es un piloto controlado con 1 producto Private Label en Amazon Alemania (DE) y expansión posterior a ES / FR / IT. - Gestión diaria de Amazon Seller Central (EU) - Product research con Helium 10 / Jungle Scout - Selección de proveedores y cálculo de márgenes - Creación y optimización de listings (SEO Amazon) - Lanzamiento y gestión de Amazon PPC - Control de inventario FBA y reposición - Reporte semanal simple (ventas, ACOS, decisiones) Qualifications - Experiencia demostrable en Amazon FBA Europa - Haber lanzado productos Private Label - Uso real de Seller Central - Conocer tarifas FBA, VAT y logística EU - Poder mostrar ejemplos o capturas (sin datos sensibles) Requirements - Experiencia demostrable en Amazon FBA Europa - Haber lanzado productos Private Label - Uso real de Seller Central - Conocer tarifas FBA, VAT y logística EU - Poder mostrar ejemplos o capturas (sin datos sensibles) Benefits - Proyecto estable y a largo plazo - Presupuesto piloto realista - Pago mensual + posibilidad de bonus por resultados - Trabajo 100% remoto Company Description Somos una empresa dedicada a la comercialización de servicios, tanto de telecomunicaciones como energéticos a público español.