THE ROLE: This position requires daily customer, business partner and internal team interaction. Together with the regional Sales team you will be engaged in a customer’s journey from the discovery phase to the post sales handover. Keeping track of customer cases in the helpdesk program and utilizing this system to delegate, engaging your peers, and moving sales opportunities towards closure are routine activities. Due to compliance and tax reporting reasons, this position is open to candidates living in the following states: AR, AZ, CA, CT, DC, DE, FL, GA, IA, IL, IN, MA, MD, MI, MO, NC, NJ, NY, OH, OR, PA, TX, UT, SC, VA, WA, and WI TASKS AND RESPONSIBILITIES: - Be part of a team of PreSales engineers providing excellent service to IGEL’s customers and partners - Technical contact for new customers from the discovery and qualification phase to post sales handover - Build and maintain customer and partner rapport through virtual meetings and on-site visits - Analysis of customer needs and development of technical solutions - Prepare, execute, and support proof of concepts - Take ownership of technical RFIs, RFPs and public tenders and respond in time - Adhere to the IGEL reference architecture and best practices - Become a Subject Matter Expert in a specific technology stack - Use of remote tools to demonstrate IGEL’s solutions and to assist customers in troubleshooting issues - Ensure a clear and professional communication between our teams and the customer - Execution and pro-active preparation and follow-up of technical product presentations and workshops - Demonstrate our technology at industry events and tradeshows - Promote IGEL training offerings, additional IGEL services and IGEL Certifications - Works under general supervision and may consult with senior colleagues on new projects - Latitude for independent judgement - Collaborate with teams from Development, Customer Engineering, Advanced Services, Sales, Marketing and Leadership to create new technical sales strategies - Communication of customer / market requirements to the Product Management and Development - Continue education by attending training sessions and reading technical documentation - Work through technical issues at the operating system level - Manage technical issues, solutions, and sales opportunity progress by creating cases within IGEL’s helpdesk system - Manage case escalation to maintain forward movement on sales opportunities - Ability and willingness to travel as needed EXPERIENCE AND QUALIFICATIONS: - Moderate skills with high level of proficiency - Strong written and verbal communication skills with the ability to communicate effectively with engineers, sales teams, and management - Presentation skills - A team player who is influential and builds good working relationships across all levels - Flexibility, integrity, and creative problem-solving skills are imperative to be successful in this role - Very good ability to understand and explain complex technical issues in an easy way - Ability to communicate via phone and email is required - Ability to listen effectively and show patience while working with customers, colleagues, and partners - Ability to adapt to new technologies quickly - Ability to take effective notes - Ability to multitask effectively and work under pressure - Positive work ethic Technical skills - Minimum of four to five years PreSales Engineer experience required - Working knowledge of Linux Operating Systems preferred - In-depth knowledge of IGEL’s products and solutions, especially IGEL OS, the Universal Management Suite and the IGEL Cloud Gateway or other Thin Client/Endpoint operating systems is a plus - Working knowledge of Windows Operating Systems - Experience in Remote Desktop Services, Azure Virtual Desktop, AWS, Citrix, VMware Horizon environments - Knowledge of networking concepts, including TCP/IP, DHCP, DNS, AD, etc. - Good understanding of the solutions offered by IGEL’s technology partners WE OFFER: - Health, dental, vision, and prescription benefits (employee premiums covered by IGEL) - 11 company-paid holidays per year - 18-22 days of PTO per year (18 days in year 1, 20 days starting in year 2 and 22 days after 5 years of service) - Sick time of 10 days per year, with rollover of unused days - 401(k) plan with 100% company match - Paid maternity and paternity leave - Monthly home office allowance - Remote working opportunities and flexible working times, so you can combine your demanding work with your personal goals - Employee Assistance Program (EAP) and Financial Wellness tool - Company-paid life insurance policy, long-term disability (LTD), and short-term disability (STD) coverage - Wellbeing apps, including Rightway, Headspace and Wellhub - Training and development opportunities to advance your career - President’s Club for the highest performing salespeople and overachievers - An amazing culture powered by a workplace run on trust, empowerment, and feedback with a positive, inspiring working atmosphere - A highly motivated team that is already looking forward to your support in developing strategies and achieving common goals, together with you! IGEL is an equal opportunity employer and makes employment decisions on the basis of merit. We want the best available person in every job. Our policy prohibits unlawful discrimination based on color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, or any other consideration made unlawful by federal, state or local laws. Additional information: Please click here to access the information according to art. 13 data protection regulation (DSGVO) for applicants

LOCATION: US - Remote THE ROLE: This position requires daily customer, business partner and internal team interaction. Together with the sales teams you will be engaged in a customer’s journey from the discovery phase to the post sales handover. Keeping track of customer cases in the helpdesk program and utilizing this system to delegate, engage your peers and move sales opportunities towards closure are routine activities. Some travel may be required, but most work will be remote. A strong desire to learn and a “can do, want to learn” attitude is needed. You will be working with an experienced, motivated team that is willing to share their knowledge and experience to help you expand your skillset and succeed in reaching your goals. TASKS AND RESPONSIBILITIES: - Be part of a team of engineers providing excellent service to our customers and partners - Use of remote tools to demonstrate IGEL solutions and to assist customers in troubleshooting issues - Architect solutions by working with the customer directly or in conjunction with both the partner and customer while adhering to IGEL reference architecture and best practices - Promote IGEL training offerings, additional IGEL services and IGEL Certifications - Work through technical issues at the operating system level - Build and maintain customer and partner rapport through on-site visits and virtual meetings - Demonstrate our technology at industry events and tradeshows - Manage technical issues, solutions, and sales opportunity progress by creating cases within our helpdesk system - Manage case escalation to maintain forward movement on sales opportunities - Ensure clear, professional communication between our teams and the customer - Contribute to customer-facing and internal technical documentation and guides - Continue education by attending training sessions and reading technical documentation - Ability and willingness to travel as needed - Collaborate with teams from Development, Customer Engineering, Advanced Services, Sales, Marketing and Leadership EXPERIENCE AND QUALIFICATIONS: Personal Skills and Attributes - Strong written and verbal communication skills with the ability to communicate effectively with engineers, sales teams and management - Strong presentation skills - A team player who is influential and builds good working relationships across all levels - Flexibility, integrity, and creative problem-solving skills are imperative to be successful in this role - Ability to communicate via phone and email is required - Positive work ethic - Ability to listen effectively and show patience while working with customers, colleagues, and partners - Ability to learn new technologies quickly - Ability to work independently under minimal supervision - Ability to take effective notes - Ability to multitask effectively and work under pressure - Positive work ethic Technical Qualifications - Prior Sales Engineer experience preferred - Working knowledge of Linux Operating Systems - Experience with IGEL OS or other Thin Client/Endpoint operating systems is a plus - Working knowledge of Windows Operating Systems - Experience in Remote Desktop Services, Azure Virtual Desktop, AWS, Citrix, VMware Horizon environments - Knowledge of networking concepts, including TCP/IP, DHCP, DNS, et al. - Good understanding of the solutions offered by IGEL’s technology partners WE OFFER: - Health, dental, vision, and prescription benefits (employee premiums covered by IGEL) - 11 company-paid holidays per year - 18-22 days of PTO per year (18 days in year 1, 20 days starting in year 2 and 22 days after 5 years of service) - Sick time of 10 days per year, with rollover of unused days - 401(k) plan with 100% company match - Paid maternity and paternity leave - Monthly home office allowance - Remote working opportunities and flexible working times, so you can combine your demanding work with your personal goals - Employee Assistance Program (EAP) and Financial Wellness tool - Company-paid life insurance policy, long-term disability (LTD), and short-term disability (STD) coverage - Wellbeing apps, including Rightway, Headspace and Wellhub - Training and development opportunities to advance your career - President’s Club for the highest performing salespeople and overachievers - An amazing culture powered by a workplace run on trust, empowerment, and feedback with a positive, inspiring working atmosphere - A highly motivated team that is already looking forward to your support in developing strategies and achieving common goals, together with you! IGEL is an equal opportunity employer and makes employment decisions on the basis of merit. We want the best available person in every job. Our policy prohibits unlawful discrimination based on color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, or any other consideration made unlawful by federal, state or local laws. Additional information: Please click here to access the information according to art. 13 data protection regulation (DSGVO) for applicants

• Partner with Account Executives to lead consultative, value-driven sales cycles • Run discovery and workflow analysis to uncover operational pain points • Handle technical questions and objections with confidence • Act as a trusted advisor, guiding prospects toward scalable solutions • Collaborate with Product, Marketing, and Customer teams to improve positioning • Support enablement through demos, messaging, and training • Stay current on industry trends and competitive landscape

Job Description As a Solutions Engineer at Base44, you'll be the primary technical expert for our most strategic customers and partners. You’ll bridge the gap between our customers' ambitious ideas and the power of our AI platform, turning complex business needs into functional, elegant applications. You won't just be demonstrating features; you'll be building tailored solutions, proofs-of-concept, and innovative workflows that showcase what’s truly possible with Base44. This is a critical, cross-functional role where you will work closely with Sales, Customer Success, and Product to drive adoption, shape our roadmap, and ensure our users can build the software they envision. What you’ll do: - Partner with Sales and lead technical calls, understanding customer goals, challenges, and requirements. - Serve as the go-to technical expert for enterprise customers on the Base44 platform, its capabilities, integration patterns, and best practices. - Design, build, and present custom demos and proofs-of-concept (POCs) on the Base44 platform that solve real-world business problems for prospective and existing customers. - Debug and troubleshoot complex technical challenges during the pre-sales and implementation phases, identifying creative solutions and workarounds. - Translate customer feedback and complex use cases into actionable insights for the Product and Engineering teams, directly influencing the future of the platform. - Develop and maintain a library of reusable solutions and best-practice guides to empower both customers and internal teams. - Stay on the cutting edge of our platform’s features, constantly experimenting and pushing the boundaries of what can be built. Qualifications - 1-3years of experience in software development, preferably full-stack. - Hands-on experience with web technologies, including APIs, data structure, webhooks, and data modeling. - Exceptional communication skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences. - A creative and strategic problem-solver who is passionate about finding elegant solutions to challenging problems. - Experience with JavaScript, React, or other modern frontend frameworks is a significant advantage. - Passion for and experience with low-code/no-code or AI-driven development tools. Additional Information We’re Base44, a newly acquired part of Wix, on a mission to change how software gets built. Our AI-powered platform allows anyone to create custom software applications using natural language—no traditional coding required. We operate like a startup within Wix: fast-moving, collaborative, and focused on solving complex problems with simple, elegant solutions. As our first sales hire, you’ll play a key role in shaping our go-to-market approach, working closely with our founders and Wix leadership to bring this transformative technology to market. At this time, we are exclusively considering candidates who are currently based in the U.S. East Coast Expected base compensation salary range $ 130,000 - $160,000. In addition to the base pay this role includes variable compensation earned and company RSUs as part of the compensation package. Final package may vary and will be determined by various factors including location the role is expected to be performed, shift, candidate profile and ideal qualifications. For U.S. employees, this role is currently eligible for a benefit package that includes competitive medical, dental and vision insurance, a retirement savings plan, wellness benefits, travel expenses and subsidized lunch no matter where you live. Other benefits vary from country to country. You’ll get a detailed offer at the final stages of the hiring process, though salary expectations may be discussed earlier in the process. - City: New York - Department/Company: Base44