CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You’ll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program. Position Overview: The Encompass Support Manager is responsible for leading the day-to-day support operations of the ICE Encompass Loan Origination System (LOS), ensuring timely resolution of production issues, maintaining system stability, and delivering a high level of service to business stakeholders. This role manages the Encompass Support team, oversees ticket intake and resolution, and partners closely with Operations, Encompass Admins, UAT, and Compliance to ensure issues are resolved efficiently and escalated appropriately. The Encompass Support Manager plays a critical role in balancing production support with ongoing system enhancements by ensuring proper routing between Support and Change Control. Job Responsibilities: - Lead and develop the Encompass Support team, ensuring timely resolution of production issues and inquiries. - Manage ticket intake, triage, and prioritization to meet SLAs and prevent backlogs. - Serve as the escalation point for complex or high-impact issues. - Partner with Operations, Encompass Admins, UAT, and vendors to resolve defects and drive solutions. - Determine proper routing of requests between Support (issues) and Change Control (enhancements). - Identify trends and implement process improvements to reduce recurring issues. - Track and report on key metrics including ticket volume, resolution time, and SLA performance. Qualifications and Skills: - 5+ years of mortgage operations and/or Encompass experience. - 2+ years of leadership or team management experience. - Deep knowledge of Encompass workflows and loan lifecycle. - Experience managing support queues, SLAs, and issue resolution. - Excellent communication and problem-solving skills. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: https://mycrosscountrybenefits.com California residents: Please see CrossCountry’s privacy statement for information about how CrossCountry collects and uses personal information about California applicants. CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual’s association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit www.NMLSConsumerAccess.org.

Req ID: 135039 Remote Position: Yes Region: Americas Country: USA General Overview Functional Area: Information Technology (ITM) Career Stream: IT Partnership (PTN) Role: Senior Manager (SMG) Job Title: Senior Manager, IT Business Partner Job Code: SMG-ITM-BUSP Job Level: Band 11 Direct/Indirect Indicator: Indirect Summary The Senior Manager, IT Business Partner serves as the strategic interface between the Manufacturing/Operations organization in Texas and the Global IT team. As Celestica undergoes exponential growth in the Texas region—launching greenfield manufacturing sites, expanding existing facilities, and deploying advanced factory automation—this role is critical in ensuring technology is leveraged as a competitive advantage. The ITBP is responsible for understanding the business strategy and defining a corresponding technology roadmap. You will wear three primary "hats": guiding initiatives from idea to approval (Qualification), maintaining oversight of active deployments (Program Management), and serving as a trusted advisor to senior leadership (Strategic Relationship Management). Detailed Description 1. Initiative Qualification & Solution Design High-Tech Manufacturing Business Acumen: Deep understanding of complex system integration/rack assembly with an understanding of logistics challenges in this space. Advantageous if the candidate also has a good understanding of electronics manufacturing services (EMS), including PCBA, SMT. Must be able to converse fluently with Operations stakeholders regarding shop floor KPIs, OEE (Overall Equipment Effectiveness), factory throughput, cycle times, and the critical impact of IT systems (MES, WMS) on production commitments. Requirements Elicitation & Documentation: While not a dedicated Business Analyst role, the ITBP must possess expert-level skills in structured discovery. This includes facilitating cross-functional workshops, mapping "as-is" vs. "to-be" business processes, and producing high-quality functional documentation that translates vague business desires into actionable technical requirements for development teams. Strategic Communication & Executive Presence: Exceptional verbal and written communication skills tailored for senior leadership. Ability to distill complex technical risks into business-impact language. Must demonstrate high emotional intelligence (EQ) to manage sensitive stakeholder relationships and the authority to lead high-pressure escalation meetings to a decisive resolution. Technical Thinking & Solution Architecture: Ability to grasp complex, integrated IT architectures (Cloud, Edge, ERP, MES) and evaluate how these systems enable or constrain specific business processes in a high-velocity manufacturing environment. Conflict Resolution & Negotiation: Proven ability to navigate competing priorities between different business units and global IT standards, influencing stakeholders toward a unified strategic direction without direct hierarchical authority. Financial Literacy: Understanding of manufacturing finance, including ROI calculation, Capital Expenditure (CapEx) vs. Operating Expenditure (OpEx) planning, and the ability to defend the financial merits of a technology investment to the CFO’s office 2. Program Management & Execution Oversight Portfolio Governance: Act as the primary point of oversight for all in-flight IT projects within the Texas manufacturing and operations landscape. Escalation Management: Serve as the first point of escalation for project roadblocks, ensuring that risks to timeline, budget, or scope are mitigated to ensure successful go-lives. Stakeholder Communication: Work closely with IT Project Managers to provide regular, transparent updates to business leaders on the status of the technology portfolio. Operational Readiness: Ensure organizational change management (OCM) is integrated into project delivery, including training plans, procedure updates, and communication. 3. Strategic Stakeholder & Relationship Management Executive Partnership: Develop and maintain strong relationships with General Managers and Senior Directors within Texas Operations, Finance, and Supply Chain. Roadmap Alignment: Facilitate ongoing discussions to align the IT roadmap with the business’s long-term growth plans, including site expansions and digital factory transformations. Industry Trends: Monitor industry trends in electronics manufacturing, export compliance related regulations, and supply chain technology to proactively recommend innovations to Celestica leadership. IT Integration: Maintain a profile of all IT integration touchpoints (internal and external) between Celestica and its key customer accounts in the region. Knowledge/Skills/Competencies - Business Acumen: Deep understanding of electronics manufacturing, supply chain management, and regulatory environments (Aerospace & Defense, HealthTech). - Technical Thinking: Ability to grasp complex IT architectures and how they enable business processes. - Negotiation & Facilitation: Proven ability to manage conflicting priorities between different stakeholder groups and align them toward a common outcome. - Financial Literacy: Understanding of finance terms, ROI calculation, and capital expenditure (CapEx) planning. Physical Demands - Duties of this position are performed in a normal office environment. - Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required. Typical Experience - Experience: 7 to 10 years in an IT Business Partnering, Program Management, or IT Consulting role within a manufacturing environment. - Education: Bachelor’s Degree in Information Technology, Business Administration, Engineering, or a related field. Notes Specific Texas Growth Focus Greenfield & Expansion: Support the IT infrastructure and application setup for new manufacturing sites and the expansion of existing facilities. Supply Chain & Warehouse: Oversee the integration of 3PL providers and the optimization of Warehouse Management Systems (WMS). Smart Factory / Automation: Partner with the internal "Digital Factory" team to deploy automation equipment and IoT solutions on the shop floor. This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Celestica’s policy on equal employment opportunity prohibits discrimination based on race, color, creed, religion, national origin, gender, sexual orientation, gender identity, age, marital status, veteran or disability status, or other characteristics protected by law. This policy applies to hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral and other aspects of employment and also states that retaliation against a person who files a charge of discrimination, participates in a discrimination proceeding, or otherwise opposes an unlawful employment practice will not be tolerated. All information will be kept confidential according to EEO guidelines. Location: This is a remote position, with travel as necessary. We are open to considering candidates close to any of our US locations in Massachusetts, Pennsylvania, Minnesota, Texas, Arizona, Oregon or California as well as locations near major airports such as the Northeast, Southeast, Midwest and Pacific Coast. COMPANY OVERVIEW: Celestica (NYSE, TSX: CLS) enables the world’s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development – from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers. Celestica would like to thank all applicants, however, only qualified applicants will be contacted. Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

Leica Biosystems’ mission of “Advancing Cancer Diagnostics, Improving Lives” is at the heart of our corporate culture. We’re a global leader in cancer diagnostics with the most comprehensive portfolio from biopsy to diagnosis. Our easy-to-use and consistently reliable offerings help improve workflow efficiency and diagnostic confidence. Our associates know that every moment matters when it comes to cancer diagnostics. When you come to work, you’re helping develop solutions that enable accurate diagnoses to turn anxiety into answers. Join our diverse, global team of talented people, and be inspired to grow every day. Leica Biosystems is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges. Le Key Account Manager développe et entretient des relations commerciales avec les grands comptes existants et potentiels en France afin de développer les ventes grâce à une compréhension approfondie des besoins à court et à long terme des clients. Il planifie, pilote et met en œuvre des stratégies pour maximiser le volume des ventes et augmenter la part de marché pour tous les produits d'histologie, d’immunohistochimie et d'imagerie de la pathologie. Il soutient l'équipe de vente en fournissant une assistance administrative et organisationnelle. Il contribue à la génération d’opportunités, gère et maintient le funnel dans SFDC, facilite la communication et l’organisation de réunions internes et externes. Il suit les indicateurs clés de performance des ventes afin d'améliorer l'efficacité de l'équipe de vente. Responsabilités Principales Gestion des grands comptes - Développe la stratégie de vente et les relations commerciales pour gagner des parts de marché dans les Grands Comptes assignés. - Responsable des ventes, des commandes et des marges de Leica Biosystems dans les grands comptes qui lui sont attribués. - Identifie les attentes des clients en termes de performance produits, de délais de livraison, d'exigences de service et de besoins de formation, et transmet les informations pertinentes aux autres départements internes afin de proposer des solutions optimales - Gère les projets d'appels d'offres pour les comptes assignés - Identifie les opportunités potentielles et initie le niveau approprié d'activités de marketing à mettre en œuvre et les évalue régulièrement - Tient à jour en permanence les informations dans SFDC afin de fournir une base solide pour la planification des activités et d'assurer une visibilité complète du compte sur le marché. - Fournit à l’Account Manager et aux autres équipes internes des informations sur l'évolution des parts de marché, les activités des concurrents, les tendances et les développements du marché. Gestion des ventes et du funnel - En collaboration avec le responsable des ventes, pilote précisément le funnel afin de développer l'activité sur toutes les gammes de produits LBS et met en place des actions correctrices si nécessaire. - Fournir des prévisions précises pour les commandes et les ventes. - Gère les devis et les propositions de vente jusqu'à ce qu'ils soient clôturés avec succès. - Utilise les outils de vente stratégiques « Bluesheets » - Analyse les besoins des clients et fournit des solutions permettant de résoudre leurs problèmes - Réalise des prévisions de vente fiables grâce à une gestion efficace du funnel de vente et à l'application des outils DBS - Vend des services d'installation et/ou effectue l'installation des produits et la formation pratique des clients. Coordonne la résolution des problèmes par le service technique, afin d'assurer la pleine satisfaction de ses clients - Gère les KOL, comprend leurs besoins et promeut l'ensemble du portefeuille de produits de Leica Biosystems. - Utilise les retours d'information des clients dans un objectif d’amélioration continue - Est responsable de la gestion des contrats commerciaux avec les KA assignés et s'assure de leur respect - Initie et coordonne les démonstrations et les présentations d'instruments et de systèmes aux clients, selon leurs besoins. - Fournit des informations sur les parts de marché, les activités des concurrents, les tendances et l'évolution du marché. - Participe à des congrès, à des réunions avec les clients et à d'autres événements pour soutenir les marques et les produits Leica. Profil recherché : - Expérience de la gestion de comptes. - Capacité à résoudre des problèmes complexes et à adopter une nouvelle perspective en utilisant des solutions existantes ou nouvelles. - Fortes capacités d'influence et d’agir en tant que ressource pour l’équipe de vente et de faire preuve d'une grande capacité à travailler en équipe. - Expérience de la vente dans le domaine médical/scientifique et compétences en négociation et relation commerciale - Compétences de vente éprouvées dans un environnement de vente complexe. Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit www.danaher.com.

Circle (NYSE: CRCL) is one of the world’s leading internet financial platform companies, building the foundation of a more open, global economy through digital assets, payment applications, and programmable blockchain infrastructure. Circle’s platform includes the world’s largest regulated stablecoin network anchored by USDC, Circle Payments Network for global money movement, and Arc, an enterprise-grade blockchain designed to become the Economic OS for the internet. Enterprises, financial institutions, and developers use Circle to power trusted, internet-scale financial innovation. Learn more at circle.com. What you’ll be part of: Circle is committed to visibility and stability in everything we do. As we grow as an organization, we're expanding into some of the world's strongest jurisdictions. Speed and efficiency are motivators for our success and our employees live by our company values: High Integrity, Future Forward, Multistakeholder, Mindful, and Driven by Excellence. We have built a flexible work environment where new ideas are encouraged and everyone is a stakeholder. What You’ll Be Part Of This is not a traditional BCP role – it’s an opportunity to redefine resilience for a financial system that operates 24/7, without pause. As the Senior Manager, Global Head of Business Continuity & Operational Resilience, you will be a key member of the Global Risk Management (GRM) Security team, owning the resilience of the critical processes and infrastructure that power internet-native finance. You will ensure that our systems, teams, and partners can withstand disruption, adapt in real time, and continue operating seamlessly across a global, always-on blockchain ecosystem. You will lead the strategic evolution of Circle’s resiliency program beyond traditional business continuity planning – static playbooks, periodic testing, and manual processes – into a dynamic, intelligence-driven resilience capability. You will integrate advanced analytics and AI to continuously assess risk, surface emerging vulnerabilities, and enable faster, more informed decision-making before disruptions occur. You will partner across engineering, operations, security, and business teams to embed resilience into how Circle builds and scales—driving business impact analysis, scenario testing, and crisis readiness at a level that matches the speed and complexity of digital assets. Ultimately, your mission will be to transform operational resilience from a control function into a strategic advantage – one that not only protects Circle, but positions us to lead the industry in how modern financial platforms anticipate, absorb, and outpace disruption. What You’ll Work On - Reimagining Enterprise Resilience Lead the evolution and execution of Circle’s global business continuity and operational resilience program—transitioning from static, plan-based approaches to a dynamic, continuously adaptive capability embedded across all regions and business lines. - AI-Driven Risk & Resilience Transformation Design and implement AI-enabled solutions to modernize the program, including automated Business Impact Analyses (BIAs), real-time scenario modeling, and predictive risk insights that empower faster, more informed decision-making. - Proactive Risk Identification & Intelligence Establish a forward-looking risk framework that continuously identifies, assesses, and prioritizes operational vulnerabilities—shifting the organization from reactive response to proactive resilience. - Embedding Resilience into the Business Partner closely with engineering, operations, security, and product teams to integrate resilience into critical workflows and infrastructure—ensuring essential services, including USDC minting and burning, remain resilient under any conditions. - Advanced Scenario Testing & Crisis Readiness Build and lead a modern testing program that goes beyond traditional exercises—leveraging scenario-based simulations, stress testing, and adversarial (“red team”) exercises that reflect real-world complexity and emerging threats. - Regulatory Alignment & Industry Leadership Ensure alignment with global regulatory expectations (e.g., DORA) and evolving industry standards, while helping shape Circle’s position as a leader in operational resilience within digital assets. - Cross-Functional & External Engagement Develop strong, trust-based relationships across internal stakeholders and third-party partners to drive accountability, transparency, and coordinated resilience outcomes at scale. What you’ll Bring to the Table - Proven Enterprise Resilience Leadership 10+ years of experience building and leading business continuity and/or operational resilience programs in complex, global environments—ideally within fintech, financial services, or crypto—demonstrating a track record of scaling programs in high-growth settings. - Transformation Mindset Experience evolving traditional continuity programs into modern, risk-driven resilience capabilities, with a focus on continuous improvement, automation, and measurable business impact. - AI & Data-Driven Capabilities Demonstrated ability to leverage AI and data analytics to enhance resilience programs—automating manual processes, identifying emerging risks, and accelerating decision-making through actionable insights. - Digital Assets & Financial Infrastructure Understanding Familiarity with blockchain technology, stablecoins, and the operational demands of always-on financial platforms. - Deep Technical & Domain Expertise Strong knowledge of business continuity, disaster recovery, crisis management, and incident response frameworks, with an understanding of cloud-native, distributed, and remote-first operating environments. - Regulatory & Risk Acumen Experience working within regulated environments and aligning programs to global standards and frameworks, with the ability to anticipate and adapt to evolving regulatory expectations. - Executive Communication & Influence Exceptional ability to translate complex operational risks into clear, data-driven narratives for senior leadership, regulators, and cross-functional stakeholders. - Builder Mentality A hands-on leader who thrives in ambiguity and is motivated to build, modernize, and scale programs that drive real business value. - Education & Certifications Bachelor’s or Master’s degree required; relevant certifications (e.g., CBCP) are valued, but practical experience and a demonstrated ability to drive transformation are paramount. Why you’ll Love Working Here If You - Are energized by building in a fast-moving, global environment where the stakes are high and where your work directly impacts the future of financial infrastructure. - Are passionate about redefining resilience, security, and risk management for the digital asset era—and excited by the opportunity to push beyond traditional approaches. - Enjoy tackling complex, ambiguous challenges and partnering across functions, time zones, and disciplines to drive meaningful, scalable outcomes. - Are motivated by transformation—leveraging technology, data, and innovation to turn resilience into a proactive, intelligence-driven capability. - Believe in Circle’s mission and the role that trust, transparency, and innovation play in creating a more open, inclusive global financial system. Circle is on a mission to create an inclusive financial future, with transparency at our core. We consider a wide variety of elements when crafting our compensation ranges and total compensation packages. Starting pay is determined by various factors, including but not limited to: relevant experience, skill set, qualifications, and other business and organizational needs. Please note that compensation ranges may differ for candidates in other locations. Base Pay Range: $172,500 - $222,500 We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, or any other protected status required by the laws in the locations where we hire. Additionally, Circle participates in the E-Verify Program in certain locations, as required by law. Should you require accommodations or assistance in our interview process because of a disability, please reach out to accommodations@circle.com for support. We respect your privacy and will connect with you separately from our interview process to accommodate your needs. #LI-Remote