• Presales and architecture consulting for public sector clients with a focus on research and education in the DACH region. • Presales and architecture advisory and development for public sector clients focused on research and education in the DACH region — including active market and topic development as well as building and maintaining new and existing client relationships. • Advancing client relationships, communicating future perspectives, technology roadmaps and business potential, and supporting clients in assessing change and deriving viable next steps. • Developing customer-specific solution blueprints, target architectures and proposal approaches with a clear focus on AI and technical services. • Advising clients at management level and facilitating complex decision-making and coordination processes. • Translating functional, organizational and strategic requirements into robust services, architectures and proposal approaches. • Positioning the NTT DATA portfolio in close collaboration with internal specialist teams, portfolio teams, delivery, governance and international units. Contributing across the entire value chain — from market, portfolio and governance to concrete opportunities and management formats.

Die Gepardec IT Services GmbH ist Spezialist für Java-Cloud-Native-Lösungen und IT-Architekturen auf höchstem Niveau. Wir begleiten namhafte Kunden bei der Realisierung komplexer Softwareprojekte, von der ersten Idee bis zum stabilen Betrieb. Unsere Mission ist klar: Wir bauen Software, die nicht nur funktioniert, sondern durch exzellentes Engineering und nachhaltige Architektur überzeugt. Unser Team lebt eine offene Kommunikation auf Augenhöhe, flache Hierarchien und eine Kultur, in der technologische Leidenschaft und Teamgeist an erster Stelle stehen. Wir entscheiden agil, setzen auf State-of-the-Art-Technologien und geben dir den Freiraum, technische Visionen wirklich in die Tat umzusetzen. Warum diese Stelle anders ist Viele Architekten-Rollen verlieren sich in endloser Dokumentation und bürokratischen Freigabeprozessen, weit weg vom eigentlichen Code. Bei uns bleibst du „hands-on“: Du gestaltest nicht nur am Whiteboard, sondern begleitest die Implementierung und sicherst die Qualität direkt im Team. Du bekommst den Fokus auf das, was zählt: technische Exzellenz, echte Verantwortung und die Freiheit, Architektur-Entscheidungen aktiv zu prägen. Aufgaben - Konzeption und Gestaltung moderner Cloud-Native-Softwarearchitekturen (Java, Spring Boot, Quarkus) - Technische Leitung von Entwicklungsteams und fachliche Begleitung der Implementierungsphase - Analyse komplexer Anforderungen und Übersetzung in nachhaltige Architekturdesigns - Beratung unserer Kunden bei technologischen Richtungsentscheidungen und Modernisierungsvorhaben - Sicherstellung von Softwarequalität durch Code-Reviews, Testing-Strategien und Mentoring Qualifikation - Mehrjährige Erfahrung in der Softwareentwicklung und im Design komplexer Java-Architekturen - Fundierte Kenntnisse in Cloud-Technologien (Kubernetes, Docker, OpenShift) - Sicherer Umgang mit modernen Frameworks und Microservices-Mustern - Ausgeprägte Kommunikationsfähigkeit, um technische Konzepte verständlich zu vermitteln - Wünschenswert: Erfahrung in der Leitung von Teams oder in agilen Coaching-Methoden Benefits Gestaltungsfreiheit: Freie Wahl der technologischen Ansätze innerhalb der Projekte Klare Prioritäten: Fokus auf technisches Engineering statt auf administrative Overheads Entwicklungschancen: Individuelle Karrierepfade vom Senior zum Lead-Architekten oder Experten Flexibilität: Remote-Work-Optionen und Arbeitszeiten, die zu deinem Leben passen Anerkennung: Leistungsorientierte Vergütung und ein Arbeitsumfeld, das Expertise wertschätzt Ausstattung: High-End-Hardware nach deiner Wahl (Mac, Windows oder Linux) Einfach und schnell. Kontaktdaten oder LinkedIn-Profil von dir reichen. Wir melden uns innerhalb von 48h für ein Kennenlerngespräch

• Oversee and maintain the office IT infrastructure, ensuring high availability and performance for 1500+ users. • Support internal users by troubleshooting hardware and software issues, both on-site and remotely. • Manage and configure network devices (switches, printers), workstations, and access control systems. • Drive automation by developing tools to streamline routine IT processes and repetitive tasks. • Ensure security and stability through proactive network monitoring, backup management, and system auditing. • Collaborate with the IT team to select and deploy the best hardware and software solutions for the company’s evolving needs.

CyberSheath Services International LLC is a rapidly growing Security and IT Managed Services Provider primarily focused on providing Cybersecurity services to the Defense Industrial Base (DIB). We are excited to be expanding our staff due to our growth and are looking to add an additional Helpdesk Technician Level II to our team! CyberSheath integrates compliance and threat mitigation efforts and eliminates redundant security practices that don’t improve and, in fact, may weaken an organization’s security posture. Our professionals tell clients where to stop spending, where to invest, and how to take what they are already doing and integrate it in a way that delivers improved security. Successful candidates for CyberSheath are self-motivated, think out of the box, work, and solve issues independently. Additionally, our most successful people are self-starters and willing to put on many hats in order to succeed. CyberSheath is fast-growing and seeks candidates who want to be part of our upward trajectory. The Helpdesk Technician Level II provides day to day support for the implementation, troubleshooting, and maintenance of client IT systems, managing client IT system infrastructure and any process related to these systems. The ideal candidate will possess a detailed understanding of diverse IT systems, both On-premise and Cloud environments, and apply that understanding to provide support to CyberSheath customer’s systems, networks, and applications. Consistently providing both excellent customer service and astute technical support is imperative to success in this role. Essential Responsibilities (included but not limited to): - Ability to provide exceptional customer support in a fast-paced remote Managed Services Practice - Remotely troubleshoot and resolve client requests involving end-user hardware, software, and cloud services - Provide day-to-day operational support for: - Desktop and Server Operating Systems (Windows, Mac, Linux) - Microsoft Office 365, Azure, Teams, OneDrive, SharePoint - Networking Devices (firewalls, switches, wireless access points) - Line of Business Applications - On-premise and Cloud Backup and Disaster Recovery - Hardware peripherals (printers, monitors, docking stations, webcams, etc.) - Mobile Devices / Mobile Device Management (MAM / MDM) - Provide escalation support as necessary for Level I Helpdesk staff - Assist with the onboarding and offboarding of clients, systems, and users - Deploy and maintain security tools and management agents - Maintain current notes and time entries for all requests in the helpdesk ticketing system - Create and maintain comprehensive documentation for internal and client systems - Work with third-party vendors to remediate issues as needed Required Education, Experience, & Skills - Minimum 2+ years working for a Managed Service Provider (MSP) - Minimum of 5+ years’ experience working on an Information Technology Helpdesk using remote support tools - Experience using a helpdesk ticketing system for incident tracking and time entry (ConnectWise Manage preferred) - Prior experience using Remote Monitoring and Management (RMM) tools (i.e. – Automate, Labtech, Continuum, NinjaOne, etc.) - Ability to provide exceptional customer service in all situations - Possess strong troubleshooting, problem-solving, and verbal/written communication skills - Experience with Microsoft Windows desktop and server operating systems - Experience with Microsoft Office 365 / Azure administration - Proficiency with Microsoft Server Active Directory / Group Policy - Moderate networking experience including remote configuration and troubleshooting (TCP/IP, WIFI, VPN) - Knowledge of Microsoft Cloud Technologies including Office 365, Azure, Azure Entra ID, Endpoint Protection, Intune, Autopilot, etc. - Knowledge of scripting and automation tools a plus - Demonstrated ability to work in a team environment - Must be authorized to work for any employer in the U.S Preferred Education, Experience, & Skills - Bachelor’s degree from an accredited university in Computer Science, Engineering, or a related field - Experience with Security Technologies: - Multifactor Authentication - Encryption - SIEM/SOAR - Endpoint Detection and Response - Preferred Certifications: - Microsoft MD100/101, AZ900, AZ104, CompTIA Security+, Network+ - Excellent organizational skills including the ability to balance conflicting priorities - Ability to work independently, remotely, and as part of a team Work Environment - This role is Remote with the potential for travel to client sites - Travel expectations - approximately 20% - Some on-call, shift, and evening work CyberSheath is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, age, protected veteran status, among other things, or status as a qualified individual with a disability. #LI_Remote Budgeted Pay Range $70,000—$83,000 USD