• Translate business requirements into well-architected Salesforce solutions — from data modelling to UX design • Lead solution design across cross-functional teams, owning deliverables end-to-end • Build and review AI-assisted code, setting standards for prompt governance and output validation • Develop proof-of-concept builds to qualify requirements and showcase platform capabilities • Swarm on high-priority issues as part of a tight-knit team of admins and developers • Stay ahead of Salesforce releases and emerging AI tooling — and bring what's relevant back to the team

Welcome to Decision Foundry - Data Analytics Division! We are proud to introduce ourselves as a certified "Great Place to Work," where we prioritize creating an exceptional work environment. As a global company, we embrace a diverse culture, fostering inclusivity across all levels. Originating from a well-established 19-year web analytics company, we remain dedicated to our employee-centric approach. By valuing our team members, we aim to enhance engagement and drive collective success. We are a leading Data Analytics & Salesforce consulting firm delivering transformative digital solutions for businesses across industries. Our expert team partners with clients to unlock the full potential of the Salesforce ecosystem, with a specialized focus on data-driven marketing, automation, and AI-powered personalization.  We win as an organization through our core tenets. They include: ·       One Team. One Theme. ·       We sign it. We deliver it. ·       Be Accountable and Expect Accountability. ·       Raise Your Hand or Be Willing to Extend it Role summary We are seeking a Salesforce Agentforce Developer, for our client. You'll build Agentforce agents that handle live customer support in production. Not sandbox pilots. Real contact centers, real cases, real escalations. This is a hands-on consulting role. One engagement might be an autonomous Service Replies Agent that deflects password resets and subscription cancellations. The next might be Agentforce Voice wired into a Genesys or Amazon Connect stack, with real-time transcription, intent detection, and clean handoffs to human agents. You own both. You'll be opinionated about when an agent is the right answer and when a Flow, a well-configured Service Console, or a deterministic workflow belongs instead. Clients often ask for agents because agents are the thing they've been reading about. Part of the job is pushing back. The other part is shipping the agents that do belong, grounded in Data Cloud, guard-railed through the Einstein Trust Layer, and handed off correctly when a human needs to take the call. You'll work directly with client architects, service leaders, and contact center operations. Explaining why grounding matters, why an action should be Apex-backed, and why voice agents behave differently than chat agents is part of the delivery. Responsibilities - Design and ship Agentforce agents end-to-end: Topics, Actions, Instructions, Prompt Templates, and the Apex that backs them. - Configure Data Cloud grounding (DMOs, Data Graphs, retrieval patterns) so agents respond with real customer context instead of hallucinations. - Implement Agentforce Voice deployments when the engagement calls for it: CTI integration, real-time transcription, intent detection, call summarization, escalation routing. - Build the Service Cloud foundation agents sit on: Case Management, Omni-Channel routing, Knowledge, Entitlements, SLA Milestones. - Design escalation logic that routes between autonomous handling and human agents based on case value, confidence, and business rules. - Own the Apex, LWC, and integration code that ties agents to the rest of the client's Salesforce org and external systems. - Lead technical discovery, scope Agentforce engagements, and translate support operation goals into concrete agent designs. - Run eval and quality review for agent responses before anything hits production.

Welcome to Decision Foundry - Data Analytics Division! We are proud to introduce ourselves as a certified "Great Place to Work," where we prioritize creating an exceptional work environment. As a global company, we embrace a diverse culture, fostering inclusivity across all levels. Originating from a well-established 19-year web analytics company, we remain dedicated to our employee-centric approach. By valuing our team members, we aim to enhance engagement and drive collective success. We are a leading Data Analytics & Salesforce consulting firm delivering transformative digital solutions for businesses across industries. Our expert team partners with clients to unlock the full potential of the Salesforce ecosystem, with a specialized focus on data-driven marketing, automation, and AI-powered personalization.  We win as an organization through our core tenets. They include: ·       One Team. One Theme. ·       We sign it. We deliver it. ·       Be Accountable and Expect Accountability. ·       Raise Your Hand or Be Willing to Extend it Role summary We are seeking a Senior Salesforce Developer for our client. If you love turning complex requirements into elegant solutions, and you're excited about the role AI tooling plays in modern development, this might be the role for you. What you'll be doing - Translate business requirements into well-architected Salesforce solutions — from data modelling to UX design - Lead solution design across cross-functional teams, owning deliverables end-to-end - Build and review AI-assisted code, setting standards for prompt governance and output validation - Develop proof-of-concept builds to qualify requirements and showcase platform capabilities - Swarm on high-priority issues as part of a tight-knit team of admins and developers - Stay ahead of Salesforce releases and emerging AI tooling — and bring what's relevant back to the team Work Arrangement: Remote

Location: This is a remote position. Residency Requirement: Candidates MUST have lived in the U.S. for at least 3 of the past 5 years and be authorized to work in the U.S. (Citizen, Permanent Resident, or EAD). Sponsorship: This position does not offer any type of sponsorship. Candidates must already be authorized to work in the U.S. (e.g., Citizen, Permanent Resident, or EAD). Clearance: Public Trust Clearance (or ability to obtain) Archesys is a technology firm specializing in innovative digital solutions and services for clients across various industries. We pride ourselves on our cutting-edge technologies, exceptional customer service, and collaborative work environment. We are seeking a skilled and passionate Salesforce Developer to join our dynamic and agile team. In this role, you will play a crucial part in designing, developing, and implementing innovative Salesforce solutions that enhance our customers' business processes and drive efficiency. This role ensures seamless integration between Salesforce and external Rails applications while defining best practices and standards for development, deployment, and automation. You will collaborate with government partners and other contractors, and apply DevOps methodologies to streamline workflows. This is a fully remote, full-time position. Responsibilities - Collaborate with government partners and other contractors to design, implement, and deploy new staff workflows, automations, and improvements within Salesforce. - Collaborate with multiple internal teams to plan and support integrations with core Rails applications. - Write and review technical documentation and perform code reviews. - Write and maintain robust automated test suites to ensure code quality. - Develop tools and processes to automate development, testing, and production workflows, including release management, monitoring, and alerting. - Assist in shaping the overall vision and approach of the Salesforce organization and community of practice. - Provide technical support and guidance to end-users. Qualifactions & Skills Technical Skills: - Strong experience developing features using Apex, Lightning Web Components (LWC), and Salesforce Flows. - Experience building scalable architecture, including batch flows, asynchronous calls, managing governor limits, and performance monitoring. - Experience with end-to-end QA workflows (code review, testing automation, manual QA, release management and monitoring). - Experience building fault-tolerant integrations between external systems. - Ability to collaboratively design data models that leverage Salesforce functionality while integrating cleanly with external services. - Proficiency in SOQL, and Salesforce Lightning. - Expertise in REST/SOAP APIs and web services for system integration. - Strong knowledge of Service Cloud features and best practices. Soft Skills: - Experience collaborating with stakeholders to refine requirements, conduct research, and drive architectural decisions. - Demonstrated ability to think strategically about trade-offs and short-term vs. long-term benefits, especially with regards to out-of-the-box Salesforce features and custom solutions. - Excellent written and verbal communication skills, technical and otherwise. - Demonstrated ability to define and apply best practices for building maintainable, extensible, and secure Salesforce solutions. Experience: - 3-6 years of hands-on Salesforce development experience. - Experience working in agile environments and collaborating with cross-functional product teams. - Ability to meet deadlines and work under pressure. - Analytical thinker with strong problem-solving skills. - Customer-centric approach, with a focus on delivering value to clients. Preferred Skills & Qualifications - Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field. A Master's degree will be considered a plus. - Preferred Certifications: - Salesforce Certified Administrator - Salesforce Certified Platform Developer I - Salesforce Certified Platform Developer II - Salesforce Certified Service Cloud Consultant - Experience with Salesforce Public Sector Solutions, the Benefits Management Module, and building scalable solutions that leverage the built-in data model and flows alongside custom logic and integrations. - Experience using Salesforce Connect to integrate with GraphQL APIs. - Experience with Copado and Cypress for automated testing and deployment. - Experience with cloud computing platforms such as AWS. - Familiarity with modern programming languages and web technologies. - Familiarity with agile tools such as Jira, Slack, and Confluence. - Previous experience in healthcare, finance, or government sectors is advantageous. Additional Requirements: - A willingness to continually learn and adapt to the evolving technology landscape. - Ability to work in a fast-paced environment and manage multiple projects simultaneously. All work must be conducted within the U.S., excluding U.S. territories. Some federal contracts require U.S. citizenship to be eligible for employment. You must be legally authorized to work in the U.S. now and in the future without sponsorship. As the US Government is our clientele, you may be required to obtain a public trust or security clearance. Some of our available roles are on federal contracts that require a degree or additional years of experience as a substitute. What We Offer: - Competitive salary and benefits package, including health, dental, and vision insurance, retirement plan, and generous paid time off. - Opportunity to work with a talented team of professionals on exciting and innovative projects. - Flexible work arrangements, including remote work options. - Continuous learning and development opportunities, including access to training resources and professional development programs. - A collaborative, inclusive work environment that values diversity and encourages growth. Join us at Archesys and be part of a team dedicated to delivering cutting-edge cloud solutions for clients in the public sector. Your expertise and passion for technology will help us continue to innovate and grow. We look forward to welcoming you to our team and supporting your success as a Salesforce Developer. Archesys participate in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Archesys is an equal opportunity employer committed to creating a diverse and inclusive workplace. We welcome applications from all qualified candidates, regardless of race, color, religion, sex.Work collaboratively with different departments to ensure seamless integration of technologies and solutions. Organize problem-solving sessions to tackle complex challenges and encourage innovation.