Role Description WB Cargo Service is hiring a Customer Care Assistant (Remote) based in Edmonton. This part-time role supports daily customer communication within our distribution operations. The position is fully remote and open only to candidates located in Canada. You will follow clear workflows and assist with routine service tasks. Pay ranges from $23 to $27 per hour. - Respond to customer inquiries online - Provide order and delivery updates - Record interactions in system - Assist with basic service requests - Coordinate with internal teams - Maintain accurate customer data Qualifications - Must be located in Canada - Strong written communication skills - Basic computer proficiency - Attention to detail - Organized work approach - Reliable internet connection Benefits - $23–$27 per hour - Fully remote role - Part-time flexible schedule - Stable daily workload - Structured onboarding - Supportive remote team

Role Description WB Cargo Service is hiring a Remote Customer Support Specialist based in Calgary. This part-time role supports daily customer communication and distribution-related requests. The position is fully remote and open only to candidates located in Canada. You will work with structured processes and clear workflows. Pay ranges from $23 to $27 per hour. - Respond to customer inquiries online - Provide order and shipment updates - Record interactions in system - Coordinate with internal teams - Resolve basic service issues - Follow support procedures - Maintain accurate customer data Qualifications - Must be located in Canada - Strong written English skills - Basic computer knowledge - Attention to detail - Organized work style - Reliable internet connection - Ability to work independently Benefits - $23–$27 per hour - Fully remote position - Part-time flexible schedule - Stable workload - Structured onboarding - Supportive remote team - Long-term opportunity

• Manage and maintain accurate financial records, including general ledger entries • Perform accounts payable (AP) and accounts receivable (AR) functions • Prepare and reconcile bank, credit card, and balance sheet accounts • Assist in month-end and year-end closing processes • Generate financial reports, including profit & loss statements and balance sheets • Ensure compliance with US GAAP and internal accounting policies • Support payroll processing and expense tracking • Assist with tax preparation and coordination with external accountants/auditors • Identify discrepancies and recommend process improvements

• Handling multiple live chat conversations simultaneously while maintaining high-quality customer service. • Managing customer inquiries efficiently and ensuring timely responses across different projects. • Working on multiple tasks and projects at the same time, prioritizing effectively to meet deadlines and service standards. • Operating in a rotational shift environment, including night shifts, ensuring consistent support coverage. • Engaging with customers in a fast-paced, face-to-face (real-time) environment, resolving issues quickly and professionally.