Unlocking the world's generosity potential
UX Researcher
Location
Spain
Posted
47 days ago
Salary
€3.3K - €4.3K / month
Seniority
Mid Level
No structured requirement data.
Job Description
UX Researcher
Fundraise Up
Highlights - Base Salary: €3,300 - €4,300 gross - Location: Spain Remote - Stock options - Languages: Fluent in Russian and English About Fundraise Up We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design. Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9/5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver. A Truly Global Product We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe. We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets (each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps. The Team We are a distributed team of 160+ product professionals. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus. Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset. About the role Fundraise Up is building high-trust donation and fundraising experiences that help nonprofits grow their impact. We’re looking for a UX Researcher to join our Product Research Team and raise the quality, speed, and decision-making power of research across the product. This role combines classic UX research and Product Discovery: new markets, segments, and product opportunities. You will work across both B2C and B2B contexts: donor-facing experiences (B2C) and nonprofit/org-facing workflows (B2B). What You'll Do - Take a research initiative from the quarterly plan and run it end-to-end: intake brief → write methodology → conduct research → analyse → synthesize → present → push actions. - Choose the right method: interviews, usability tests, concept tests, surveys, desk research, competitive scans or others — based on uncertainty level, business goals, and timeline. - Set up the mechanics: access to tools/data, participant scheduling and confirmations, session logistics, note-taking, recording, and documentation — no hand-holding. - Be the cross-team “glue”: proactively collect hypotheses and context from Sales, Customer Success, Support, Marketing, Analytics, and turn them into testable research questions. - Stay close to product analytics: monitor dashboards and reports, work with analysts to spot anomalies/drop-offs, form hypotheses, and prioritize what to validate with research. - Produce outputs people can use immediately: key findings, decisions, trade-offs, risks, and clear recommendations, with supporting evidence (quotes, clips, metrics). - Keep an internal pulse: regularly review existing research, past studies, competitor insights, and synthesize what’s already known before running something new. - Be the user best friend: ensure user needs and constraints are represented in product decisions – not just opinions. Requirements - Proven experience running research end-to-end with high ownership. - Strong methodological toolkit and judgment: you can pick the right method for the question, given business goals, timelines, and uncertainty, and explain trade-offs clearly. - Experience working across both B2C and B2B products and audiences. - Fluent English — all participants are English-speaking; you moderate and present in English. - Can work with analytics: read dashboards, spot anomalies/drop-offs, form hypotheses, and validate them via research; PostHog/Tableau is a plus. - Regularly collect input from Sales, CS, Support, Marketing, Analytics and turn it into testable research questions. - High research quality bar: structured methodology, and ethical practice. - Use recruiting platforms and handle logistics yourself: access, scheduling, confirmations, tool setup, etc. - Use AI tools to speed up ops and synthesis (guides, notes, tagging/themes, survey drafts, summaries) while keeping human judgment and methodological rigor where it matters. - You don’t need to be a marketer, but you should understand core terms and how they affect research and insights. - Be the team’s source of new knowledge: run a “research radar” across internal learnings, market/competitor moves, and high-signal UX/product sources, then share regular updates so the team stays current and avoids blind spots. - Bring exceptional empathy and care for people: our users are nonprofits and donors—people doing good in the world—so you approach participants with respect, sensitivity, and high ethical standards. Strong plus - NN/g certifications. - Academic/scientific research background (graduate/PhD track). - PostHog / Tableau (or similar analytics tools). - Productboard (or other insights repository tools). - Mentoring/teaching (workshops, onboarding, sharing research craft). Why work with us - A strong, collaborative product team that owns what it builds - Clear product vision and access to real customer feedback from global nonprofit leaders - Flat structure: no politics, just great work with great people - Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next - Long-term focus: we offer equity options and value sustained, meaningful contribution Benefits - Private medical insurance for the employee and their family - 23 paid vacation days per year - 11+ paid public holidays per year - 5 company-paid sick leave days - English learning courses. - Relevant professional education. - Gym or swimming pool. - Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace. - Co-working. - Remote working. **Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.
Related Guides
Related Categories
Related Job Pages
More User Researcher Jobs
Principal User Experience Researcher
Rapid7At Rapid7, our vision is to create a secure digital world for our customers, our industry, and our communities. We do this by harnessing our collective expertise and passion to challenge what’s possible and drive extraordinary impact. We’re building a dynamic and collaborative workplace where new ideas are welcome. Protecting 11,000+ customers against bad actors and threats means we’re continuing to push the envelope - just like we’ve been doing for the past 20 years. If you’re ready to solve some of the toughest challenges in cybersecurity, we’re ready to help you take command of your career. Join us.
Principal UX Researcher - Unified Platform and Strategic Insights As a Principal UX Researcher at Rapid7, you will help define how we understand customers and use evidence to guide the evolution of a unified, intelligent security platform. This is a highly strategic, hands-on individual contributor role with direct influence on platform navigation, cross-product workflows, AI-assisted experiences, and long-term product direction. About the Team The Product Experience and Unified Platform team defines how Rapid7's products come together as a cohesive platform, ensuring security practitioners can move fluidly across workflows without losing context. The team partners closely with product, design, engineering, and leadership to drive platform decisions that balance customer needs, technical realities, and business priorities. About the Role As a Principal UX Researcher - Unified Platform and Strategic Insights, your primary responsibility will be to drive platform-level research that shapes strategy, informs system-level decisions, and advances an evidence-driven product culture. Specifically, your focus will be to: - Define and evolve the unified platform research strategy across products, personas, and workflows - Lead complex, mixed-method research that informs navigation, workflow unification, and AI-assisted experiences - Translate qualitative and quantitative evidence into clear, compelling insights that influence roadmaps, prioritisation, and investment decisions - Build research frameworks, playbooks, and enablement practices that scale research effectiveness and maturity across the organisation The skills and qualities you'll bring include: - Strategic research leadership with systems-level thinking. Deep expertise in qualitative and quantitative research methods - Strong synthesis and insight storytelling that influences senior stakeholders and executives - Ability to drive clarity and alignment in ambiguous, complex problem spaces - You connect high-level research vision to immediate product iterations, breaking down multi-quarter platform studies into actionable milestones that drive meaningful outcomes - Experience leading research across enterprise, multi-product, or platform environments - Proven ability to influence product strategy beyond feature-level decision making - You thrive in complex, evolving problem spaces, helping the organization find clarity and a path forward when product or market directions are shifting. - Collaboration: Strong partnership with Staff and Principal Designers, Senior Product Managers, and Engineering Leaders - Experience embedding research insights into modular workflows, navigation structures, and AI-supported interactions - Ability to connect insights from research, analytics, feedback, and market signals into coherent strategic narratives - Experience mentoring researchers, designers, product managers, and cross-functional partners - Ability to build and scale research frameworks, playbooks, and repeatable processes - Familiarity with measurement frameworks such as sentiment, task success, and behavioural analytics - Core Value Embodiment: Embody our core values to foster a culture of excellence that drives meaningful impact and collective success We know that the best ideas and solutions come from multi-dimensional teams. That's because these teams reflect a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don't be shy - apply today. #LI-CG1 About Rapid7 At Rapid7, our vision is to create a secure digital world for our customers, our industry, and our communities. We do this by harnessing our collective expertise and passion to challenge what's possible and drive extraordinary impact. We're building a dynamic and collaborative workplace where new ideas are welcome. Protecting 11,000+ customers against bad actors and threats means we're continuing to push the envelope just like we' ve been doing for the past 20 years. If you 're ready to solve some of the toughest challenges in cybersecurity, we're ready to help you take command of your career. Join us.
Position Title: Cost Researcher Type: Part-Time Location: Remote in US Strategic Goal: To provide high-fidelity market data that fuels primarily the Gordian Estimating application verticals through proactive outreach and digital validation. Role Overview The Cost Researcher is a critical "First Responder" in our data-to-product lifecycle. This is not a passive data-entry role; it is a role designed for an investigative researcher who enjoys "de-bottlenecking" complex pricing structures. You will be responsible for obtaining, verifying, and validating cost data through direct market engagement and digital research tools. Primary Responsibilities - Strategic Market Outreach: Execute professional inquiries via phone and digital channels to manufacturers, suppliers, and contractors to secure current labor and material costs. - Data Integrity & Validation: You will not just "collect" numbers. You will validate data points against historical trends and current market logic to identify outliers or "Single Points of Failure" in the data. - Forensic Documentation: Maintain a clear and traceable audit trail for all research, ensuring that our Engineering and Data Analyst teams can trust the "provenance" of every price point. - Vertical Support: Assist in the maintenance and expansion of the CSI Divisional Engineers by researching specific technical specifications and regional cost variances. - Tools & AI Integration: Utilize program management tools and productivity tools (including AI-augmented search and internal databases) to expedite the research process and improve data accuracy. Required Competencies - Investigative Mindset: A natural curiosity to look beneath the surface of a quote or price list to ensure it represents the true market reality - Construction Understanding: Knowledge of construction from either school or work experience - Technical Literacy: Proficiency with web-based research, Microsoft Office tools, especially Excel, and collaborative platforms (Slack/Teams). Familiarity with (or interest in learning) SQL or AI-assisted research tools is a significant plus, but not required. - Communication Precision: The ability to represent Gordian professionally to external vendors and clearly articulate data anomalies to internal stakeholders. Fortive Corporation Overview Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions. We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions. We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact. At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference. At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone. At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating. Fortive: For you, for us, for growth. About Gordian Gordian is the world’s leading provider of facility and construction cost data, software and services for all phases of the building lifecycle. A pioneer of Job Order Contracting (JOC), Gordian’s offerings also include our proprietary RSMeans data and Sightlines Facility Intelligence solutions. From planning to design, procurement, construction and operations, Gordian’s solutions help clients maximize efficiency, optimize cost savings and increase building quality. Gordian is a part of the international business group Fortive, with 26,000 people employed worldwide. We offer an excellent benefits package including medical, dental, vision, life and LTD insurance, HSA, and a 401(k) retirement plan. EOE/AA/M/F/Vets/Disabled We Are an Equal Opportunity Employer Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com.
UX Researcher - Remote
ICFFounded in 1969, ICF is a global advisory and technology services company headquartered in Reston, Virginia. It delivers data-driven solutions across energy, en
Description We seek a talented User Experience Researcher to join a growing team of designers, researchers, and writers supporting clients in federal government. Through our work building and modernizing enterprise software applications, you will have the opportunity to design products that are simple, intuitive, and satisfying that ultimately help the federal government work better and deliver better services. As a UX Researcher, you have a pivotal role in understanding and advocating for end users while collaborating with stakeholders and cross-functional partners to optimize product prototypes, validate product and design decisions, and deliver high quality experiences. You will be responsible for conducting quantitative and qualitative research, synthesizing secondary research, and translating insights into powerful stories. You will distill findings into actionable insights, advocate for customer and user needs, collaborate on product designs, validate them with users, and more. This position will be embedded in one of our projects in the federal healthcare IT industry, such as the US Department of Health and Human Services and the Centers for Medicare and Medicaid Services. Key Responsibilities - Work to support the UX vision and strategy established by project leadership in alignment with business objectives. - Collaborate to form questions, hypotheses, and methods to effectively uncover insights and execute research plans to inform product and user experience decisions. - Help drive empathy and validate concepts by conducting user interviews and surveys, developing personas, and conducting other research. - Support efforts to discover and develop UX solutions by participating in ideation sessions, rapid testing, and concept validation. - Help teams iterate by testing solutions for usability and accessibility, running feedback sessions, and conducting related research. - Communicate study results and user outcomes clearly and in an unbiased way, using data to illustrate your user's story. Basic Qualifications - Bachelor's degree - 3+ years of applied UX research experience in the software industry. - Able to provide 1 or more case studies demonstrating your research process and deliverables. - Candidate must reside in the US, be authorized to work in the US, and work must be performed in the US - Candidate must have resided in the US 3 of the last 5 years - Candidate must be eligible for public trust. Preferred Qualifications - Master’s degree in psychology, human computer interaction, human factors, or related field. - 10+ years of overall professional experience preferred. - Knowledge of WCAG 2.0 Level AA / Section 508 compliance preferred. - Experience in federal contracting or healthcare IT preferred. - Active or past clearance to work with the Centers for Medicare and Medicaid Services or the US Department of Health and Human Services. Professional Skills - Complete tasks effectively and on schedule as part of a broader development team. - Participate in an Agile process to learn quickly and iterate on your project's user experience. - Understand research ethics and best practices to protect participants and control bias, including informed consent, personally identifiable information, NDAs, and related concepts. - Understanding of usability and accessibility including heuristic and expert methods. - Strong research skills in at least one branch of research such as qualitative, quantitative, and design-based methods. - Demonstrate excellent written, visual, and verbal communication. - Ability to work successfully with a cross-functional, diverse, and distributed remote development team. Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $81,499.00 - $167,644.00 Nationwide Remote Office (US99)
UX Researcher
ultima millaLogistic Management System for E-commerce & Retail in Mexico. Raised +$7M USD from Y Combinator, FJLabs, & more.
• Consultar diversas fuentes de datos cuantitativos y cualitativos para identificar problemáticas del producto y detectar oportunidades de mejora. • Realizar investigaciones evaluativas y generativas utilizando técnicas mixtas. • Facilitar workshops y colaborar de manera continua con el equipo de producto.




