Nationwide Insurance logo
Nationwide Insurance

Nationwide Insurance, founded in 1926, is one of the oldest and most well-respected insurance agencies in the United States. Headquartered in Columbus, Ohio, where more than 10,000

Consultant, Process Management (Comp Plan Administration)

Location

United States

Posted

56 days ago

Salary

$87K - $162K / year

Seniority

Mid Level

No structured requirement data.

Job Description

Consultant, Process Management (Comp Plan Administration)

Nationwide Insurance

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. We’re looking for a dynamic, detail-oriented professional who thrives in collaborative environments and brings a strong technical edge to problem-solving. If you're passionate about turning data into insights, building trusted partnerships, and driving results through clear communication and analytical thinking — we’d love to connect with you! What You Bring: - Clear, confident communication across teams and stakeholders - A knack for solving complex problems with creativity and precision - Strong technical skills, especially in Excel and data analysis - Proven ability to foster and manage relationships with internal and external partners - Analytical mindset with a focus on data-driven decision-making - Sharp attention to detail and a commitment to delivering high-quality work - Experience in compensation, accounting, or financial reporting (agency or internal) is a plus #LI-AS1 #LI-remote Job Description Summary Are you process focused and detail oriented? Do you thrive in a busy, engaging work environment? If so, we want to know more about you! As a Consultant, you'll provide expertise on business and/or systems processes. You'll work on complex process analysis, design, implementation, execution or operational management. You'll drive analysis of existing processes, procedures and methods to ensure and promote effective business operations through standardization, improvement, simplification or discontinuance. Job Description Key Responsibilities: - Utilizes expertise in design, development configuration, customization, deployment, maintenance and updating of processes and procedures. Ensures processes are followed within organization and effectively manages customer communication. - Manages day-to-day operations of business and systems processes, including the operation of process-related tools. Runs key process events and the fulfillment of customer requests and process results through all phases of the process life cycle. - Consults and provides expertise to executives, customers and core business functions on process redesign and/or re-engineering initiatives and projects through continuous process improvements. - Consults as a process specialist on process evaluations and develops recommendations by using benchmarks, pilots, prototyping and modeling to assess potential use of new methods and workflows. - Develops and provides recommendations on possible process, tool and control improvements to increase the quality and optimization of business services and resources. Leads ongoing process design activities for a given set of customers. - Provides experienced consultation for sophisticated process tools and methods in order to develop, design, implement, monitor, maintain, operate and improve business and/or system processes. - Mentors, educates and trains others on the use of process design techniques, methods and tools. - Initiates, develops and maintains collaborative relationships with vendors, partners and suppliers to support customer or systems plans. Manages service evaluations on outside consulting service vendors. - Earns recognition across the organization for process design, support and operational expertise and is sought as a resource for resolution of complex design, implementation, support and operational problems. - Serves as consultant for the most complex process design projects involving process subject areas and impacting multiple business units. - Contributes to the overall strategic vision and provides a broad range of ideas regarding process design, implementation, support and operation initiatives. May serve in an operational authority or approval role in the execution of processes. May perform other responsibilities as assigned. Reporting Relationship: Reports to Manager/Director and does not have direct reports. Typical Skills and Experiences: Education: Undergraduate degree in business, mathematics or related field preferred. License/Certification/Designation: Process-related certifications preferred. Product-related technical insurance course work, e.g., CPCU, CPU, LOMA, preferred. Experience: Typically, eight or more years of experience in business process design or operations. Knowledge, Abilities and Skills: Maintains and comprehends business process operations or redesign techniques, methods and tools. Understanding of trends to support process design and operations to improve performance. Must have demonstrated expertise in process analysis, process design and process implementation. Demonstrated knowledge of project management concepts and techniques required. Proven understanding of customer business environment. Proficiency in process development or process operations preferred. Proven leadership skills including ability to virtually lead teams. Strong ability to work with process vendors in the delivery of project solutions. Possess strong communication skills and the ability to make decisions and recommendations on process strategies. Other criteria, including leadership skills, competencies and experiences may take precedence. Staffing exceptions to the above must be approved by the Director and HR Business Officer. Values: Regularly and consistently demonstrates the Nationwide Values. Job Conditions: Overtime Eligibility: Exempt (Not eligible) Working Conditions: Normal office environment. Occasional travel, non-standard or extended work may be required based on project needs. Must have a valid driver’s license with satisfactory driving record in accordance with Nationwide standards. ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties. We currently anticipate accepting applications until 04/29/2026. However, we encourage early submissions, as the posting may close sooner if a strong candidate slate is identified before the deadline. Benefits We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here. Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law. This position could be filled within any of the lower 48 U.S. states. Smoke-Free Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, individuals may contact the Smokefree Air Act Helpline at 888-944-2247. For NY residents please review the following state law information: Notice of Employee Rights, Protections, and Obligations LS740 (ny.gov) https://dol.ny.gov/system/files/documents/2022/02/ls740_1.pdf NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means. Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule. The national salary range for Consultant, Process Management : $87,000.00-$162,000.00 The expected starting salary range for Consultant, Process Management : $87,000.00 - $131,000.00

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University of Maryland Global Campus logo

Introduction to Business and Management, Department of Business Administration - Adjunct Faculty

University of Maryland Global Campus

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Administration56 days ago

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Vituity logo

Practice Administrator

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Administration56 days ago

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$24 - $30 / hour
State of Washington logo

Juvenile Hearings Administrator

State of Washington

Founded in 1889, the State of Washington was the 42nd American territory to be admitted to the United States. Located in the Pacific Northwest, Washington is si

Administration56 days ago

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Some of what you will do: - Oversee the conduct of administrative hearings involving Juvenile Rehabilitation matters, including transfer hearings and other processes assigned to the program. - Ensure hearings are conducted fairly, consistently and in accordance with applicable law, policy, and procedural requirements. - Supervise hearing officers and review hearing practices, written decisions, and program operations for quality, consistency, and timelines. - Develop, implement, and maintain policies, procedures, and operational standards for the Juvenile Rehabilitation Hearings Program. - Serve as the senior subject matter expert on JR hearing processes, due process requirements, and adjudicative practice. - Monitor compliance, identify operational risks, and implement process improvements within the hearings program. - Investigate and respond to concerns or complaints related to hearing operations, process integrity, and service delivery. - Manage the daily operations of the hearings team, including workload assignment, staffing, coaching, performance management, and professional development. - Promote equal access, procedural fairness, and equitable treatment of all hearing participants. - Coordinate with internal and external partners regarding hearing operations while maintaining the neutrality and integrity of the hearing function. Required Qualifications: Ten years of experience with a combination of working in hearing-related work. OR A Bachelor's Degree in law, social science, health, public administration, or related field, AND - Six years of experience handling hearings, discovery, claims and lawsuits. - Six years of experience in planning, administering, developing, or delivering programs in business, public administration, and conducting research and analyzing policies, laws, rules, or regulations. - Six years progressively responsible supervision and directing the activities and performance of others. - Years of experience can be gained concurrently. 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Required Competencies: - Model and Champion our Culture and Values: Demonstrate abilities to earn the trust, respect and confidence of colleagues, employees, partners, and customers through honesty, integrity, and professionalism in all interactions. - Cultivate a Shared Strategic Vision: Describe an inspiring, long-term vision with deep meaning for the organization or team. This includes a commitment towards eliminating racial disproportionalities and advancing racial equity. - Develop People: Bring great people with the right skills and the right motivation into the organization and enable them to do their best work every day. - Drive Results: Create and nurture a performance-based culture of continuous improvement. Is passionate about data informed decision-making, scientific problem solving, customer responsiveness and satisfaction, and maximizing resources across the organization. - Foster Learning: Foster a climate that supports creativity, innovation and hypothesis testing. Support and invest in employee learning and development. - Build Relationships: Build and maintain internal and external relationships that create positive customer satisfaction with the services offered by the Department. - Communicate Effectively: Convey clear, timely and persuasive messages that positively influence the thoughts and actions of others. - Embrace inclusivity and transparency in decision making. Actively contribute to a work environment that embraces building and sustaining relationships and partnerships with key stakeholders, recognizing the value of culture, ethnic, gender and other individual differences, to enhance the attainment of department goals. - Lead and Navigate Change: Navigate the organization through complex and changing environments and engage staff to seek creative solutions and drive change. Attend to the human side of change. - Embrace and Embed Inclusion in Decision-making: Reach out to leverage diverse points of view, talents and capabilities. Is accountable for the impacts of their approach, decisions and actions on themselves, coworkers, stakeholders and those we serve. - Accept responsibility for the quality and timeliness of the region's work. - Foster Teamwork and Collaboration: Foster teamwork and collaboration while developing people. Build trusting cooperative relationships and meaningful connections. Understand/build networks and collaboration. In addition to those required qualifications, our ideal applicant will also have some or all of the following: - Experience interpreting and drafting legislation, rules, agency policies and procedures. - High volume hearings or litigation management experience. - Experience formulating and supporting legal defense strategies, preferably on behalf of state agencies. - Mediation experience. - Experience managing high volume legal/claims programs, processes and procedures. - Project management experience.

Washington
$100.9K - $126.2K / year
Job Closed