Title: Member Experience Representative I Location: - Menasha, WI 54952, USA - Brookfield, WI 53005, USA Full-time Hybrid Job Description: Network Health's success is deeply rooted in its mission to build healthy and strong Wisconsin communities. This mission shapes every decision we make, including the selection of individuals who join our growing team. The Member Experience Representative I will support our various line of business by addressing benefit interpretations, claims, authorizations, and other member inquiries in a collaborative and innovative environment. This role involves assisting members with their healthcare questions through phone calls and emails, as well as supporting providers with inquiries about Network Health plans. Our Member Experience Representatives embody our commitment to "Service Excellence" by guiding members through their healthcare needs. They help members understand their benefits, resolve claim concerns, locate providers, and serve as a resource for healthcare providers. At Network Health, we strive to deliver a better healthcare experience, ensuring members get the help they need with just one call. We strive to provide amazing service in plain language that our members will understand. The initial training period is a 6-8 week program with a work schedule of Monday - Friday from 8:00 am - 4:30 pm. After your training, you can select a Monday - Friday work schedule of either 8:00 am to 4:30 pm or 8:30 am to 5:00 pm. Location: Candidates must reside in the state of Wisconsin for consideration. This position is eligible to work at your home office (reliable internet is required), at our office in Brookfield or Menasha, or a combination of both with our hybrid workplace model. Brookfield In-Office Support: Employees who are able to work a hybrid schedule in our Brookfield office (16960 W. Greenfield Ave., Suite #5) qualify for an additional $5.00 per hour in recognition of in-office support. Hours: 1.0 FTE, 40 hours per week, 8am - 5pm Monday through Friday. Target Start Date: This position has a target start date of May 18, 2026, or June 1, 2026, contingent upon the candidate's availability to begin employment. Check out our 2025 Community Report to learn a little more about the difference our employees make in the communities we live and work in. As an employee, you will have the opportunity to work hard and have fun while getting paid to volunteer in your local neighborhood. You too, can be part of the team and making a difference. Apply to this position to learn more about our team. Job Responsibilities - Demonstrate commitment to and behavior aligned with the philosophy, mission, values, and vision of Network Health. - Apply organizational, regulatory, and credentialing principles, procedures, requirements, regulations, and policies appropriately. - Efficiently handle incoming phone calls from members, customers, providers, or brokers regarding inquiries related to coverage, claim status, benefit interpretation, billing, and authorizations. Respond to inquiries within established timeframes to meet department metrics and contractual standards. - Proactively ask probing questions during calls to clarify caller concerns and ensure first-call resolution. - Follow up with customers or other departments on outstanding issues to ensure timely resolution. Escalate unresolved issues to the Supervisor or appropriate individual as needed. - Perform other duties as assigned. Job Requirements: - High school diploma or equivalent - Strong desire to help others - Previous experience in the insurance industry is a plus - Medical terminology background is a plus - Excellent communication skills including the ability to clearly explain complicated subjects - Warm and pleasant demeanor over the phone. We want our members to hear your smile! - The ability to work in several computer systems and multi-screen set-up and know where to find answers Network Health is an Equal Opportunity Employer

New Business Development (Freelance) Location: San Francisco, CA, United States Remote Permanent Full Time Job Description: Freelance - Enterprise New Business Development Executive The Opportunity Do you want the freedom and flexibility to work the hours you want, from the location you want? Are you a high-preforming salesperson who wants to be highly rewarded for selling, free from other distractions? Do you want to sell an industry leading proposition in a fast growth market? If so, read on. The global flexible workspace industry is currently worth $50 billion and will reach $100 billion by 2030. IWG is the World's largest provider of flexible workspace solutions, helping businesses transition to hybrid working models. Our network of centres is growing at a record pace, we agreed deals for as many new centres in 2025 as we opened in our first 25 years. We are also experiencing a significant increase in enquiries from potential customers. To convert enquiries into sales, we are looking for highly motivated sales professionals to focus on what they do best, business development. Working as a freelancer you have the autonomy to work the hours you want, from where you want. We will give you the tools you need and our brand ensures you are selling a winning proposition. With freedom over how and where you work from, and, free from meetings and line management responsibilities, you will focus 100% of your time on sales. This is the perfect opportunity for successful salespeople who want to earn high rewards through doing what they do best. Key Responsibilities - Convert warm, pre-qualified Enterprise leads into the sales funnel: pitch our Enterprise sales proposition to identify needs and requirements. - Contact C level executives to independently source new Enterprise prospects via cold calling, email outreach, social selling, networking, and other sales channels. - Coordinate a Pitch Opportunity for our team to sell IWG's full suite of workspace solutions in a compelling way to large organisations. - Support the conversion of transactions to secure new sales revenue for IWG. What You Get - Commission - A pure‑commission model designed so high performers maximise their time to generate a substantial income. - Lifestyle freedom and flexibility - Work where and when you choose, with complete autonomy over the days and hours you work. - Industry‑Leading Support - Access to best‑in‑class sales collateral, product training, marketing assets, and global brand credibility. What You Bring - Flexibility to operate on a freelance basis (you will be self-employed, not an employee the company) - You own a laptop/PC with Windows 10, as a minimum - Your home internet speed is 10MBPS or above or you may work from one of our locations and use the company Wi-Fi Required Experience & Traits We are looking for the very best sales and commercial talent and executives who are: - Experienced at pitching to senior "C" level prospects to win hearts and minds. - Track-record of closing B2B sales deals. - Motivated by the opportunity to focus purely on sales to earn performance‑based rewards. - Experienced in sales (Enterprise, B2B, business development, or leadership). Ideal Profiles - Perfect for high-performing enterprise sellers who want to break free from corporate constraints. - Global Movers: Those living abroad who want professional work without language or local employment barriers. - Flexible Workers: People seeking meaningful, flexible part‑time, high-earning opportunities. - Independent Professionals: Existing freelance business developers who want to sell a global leading proposition with the opportunity to earn significant commission. About IWG - Global leader in flexible workspace, pioneering the industry for over 30 years. - 5,000+ locations across 110+ countries, we enable millions of people and businesses to work productively every day. - Our brands - Regus, Spaces, HQ, Signature, Basepoint, No18, among others - serve start‑ups, SMEs, and global enterprises with a diverse range of workspace solutions.

Role Description The senior-level business development leader will drive growth in our contract manufacturing business, with a focus on combination products, across the Northeast and East Coast. While this role sits in the Contract Manufacturing Operating Unit, it is backed by a multi-billion-dollar global enterprise with deep, established relationships in the pharmaceutical industry. You will operate as a senior individual contributor and strategic leader, owning key customer relationships, influencing deal structure, and shaping our long-term growth trajectory. This is a highly visible role for a commercially driven leader who thrives at the intersection of strategy, relationship building, and execution. You will take ownership of growth while working in close partnership with cross-functional and executive teams. This role is designed for someone who knows how to lead collaboratively—aligning technical, operational, and commercial stakeholders to win and execute complex-combination product programs. Essential Duties and Responsibilities - Strategic Growth & Market Expansion - Own and execute a business development strategy aligned with the company’s growth objective. - Drive new customer acquisition with a strong emphasis on combination products and value add device programs. - Identify, qualify, and pursue high-value opportunities that align with our manufacturing and technical capabilities. - Develop multi-year account strategies that convert initial wins into long-term partnerships. - Customer Acquisition and Deal Leadership - Responsible for prospecting and lead development, monitoring sales and funnel performance. - Support customer facing teams in customer interactions throughout the buying journey including sales calls, presentations, post-sales support & problem solving to deliver on revenue and growth targets. - Serve as the senior commercial lead for prospective customers—from first engagement through contract execution. - Lead complex sales cycles, involving engineering, regulatory, quality, and operations stakeholders. - Position the company as a strategic partner, not a commodity supplier. - Negotiate commercial terms in alignment with margin, risk, and capacity objectives. - Cross-Functional Leadership - Partner closely with Operations, Engineering, Quality, Regulatory, and Program Management to win and launch programs. - Translate customer needs into clear internal requirements to support accurate quoting and communication. - Support capacity planning and growth initiatives. - Pipeline and Performance Management - Build and maintain a robust, high-quality pipeline capable of supporting growth targets. - Provide accurate forecasting, opportunity tracking, and market intelligence to senior leadership. - Continuously assess Voice of the Customer (VOC), market trends, competitive dynamics, and customer needs within the combination product space to ensure West capabilities capture market needs. - Establish Business Development Programs including early adopter customers, target service levels, and Customer Development Agreements. - Define areas of growth and content, need to tap into new applications where the customer expertise and resources can be leveraged to expand usage. Drive programs to execution. Qualifications - Bachelor's Degree required in Business, Marketing, Finance, Science/Technical or related degree required. - Master's Degree, MBA preferred. Requirements - Minimum 10 years of experience required. - Background that includes a good technical understanding and knowledge of Combination programs, medical device qualifications, primary packaging, regulatory requirements and/or program management preferred. Preferred Knowledge, Skills and Abilities - Excellent communication/negotiation skills and strong customer focus. - Self-starter, highly motivated and ability to work independently with little or no daily supervision. - Ability to prioritize and deliver high quality, accurate work within the required timeline. - Formulation and implementation of strategic direction. - Team player actively contributing to positive team spirit. - Excellent verbal and written communication skills. - Excellent customer and partner relationship management skills. - Support and contribute to Lean Sigma programs and activities towards delivery of the set target. - Able to comply with the company’s safety and quality policy at all times. Travel Requirements - 40% Up to 104 business days per year. Physical Requirements - Sedentary—Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. - Sedentary work involves sitting most of the time. Additional Requirements - Must be able to communicate effectively with written and oral skills, make quick decisions, interpret data, read & write, speak in front of groups, express & exchange ideas, understand direction and adhere to procedures. - Organizational skills will enable planning, prioritization & achievement of goals especially of importance for the successful execution of related activities. - Position operates in a professional office environment. May stand or sit for extended periods of time. - Must maintain the ability to work well with others in a variety of situations. - Must be able to multi-task, work under time constraints, problem solve, and prioritize. - Ability to make independent and sound judgments. - Observe and interpret situations, analyze and solve problems.

Role Description Using a list of prospects that we provide, you will reach out to commercial customers in our service area across New England. Your job is to call decision-makers, explain that we can help lower their energy bills and cover a significant portion of project costs through available utility funding programs, and book a free building assessment to see if they qualify. Qualifications - Resilience — you handle rejection, reset, and keep dialing - Clear communication — you explain programs, incentives, and value in plain language - Persistence and adaptability — it often takes multiple calls to reach the right person, and once they understand the offer, most want the free assessment - Accuracy and accountability — you record every call, contact, and outcome in Salesforce without exception - Strong Microsoft skills – Word, Excel, and Outlook are essential Requirements - Payment for each appointment - For energy efficiency opportunities, you will also earn additional commission for each appointment that turns into a sale and installation. Instant savings options do not qualify.