Role Description We are expanding and looking for motivated individuals to join as Virtual Benefits Consultants. This role is ideal for someone who enjoys helping others and wants to grow in a professional, people-focused environment. - Meet with clients through virtual appointments - Present and explain available benefit options - Assist clients in making informed decisions - Maintain consistent communication and follow-ups Qualifications - Excellent communication skills - Coachable and eager to learn - Organized and detail-oriented - Comfortable using online tools Requirements - Excellent communication skills - Coachable and eager to learn - Organized and detail-oriented - Comfortable using online tools Benefits - Comprehensive training program - Supportive leadership and mentorship - Advancement opportunities - Remote flexibility

Solution and Innovation Senior Consultant Remote Location within the United States Job Summary: As a Senior Consultant, you will act as a trusted advisor to Pellera’s client base and provide expertise in administering technical service delivery efforts, specifically engineering of Red Hat OpenShift solutions. The Senior Consultant will also be involved in deploying and customizing other solutions per the unique client environment requirements. Essential Functions: - Develop, review, and delivery solutions in accordance with best practices with Red Hat OpenShift Container Platform, whether on-premise or hosted in cloud providers - Provide expertise on Red Hat OpenShift storage and network architectures - Deliver associated Red Hat OpenShift technologies such as Advanced Cluster Manager, Advanced Cluster Security, Service Mesh, Data Foundation, and Quay Work in an agile fashion deploying and utilizing DevOps pipelines with best practices - Use tools like cURL, strace, and Wireshark to investigate and troubleshoot technical issues - Record customer interactions, including investigation, troubleshooting, and resolution of issues Work closely with Red Hat’s development engineering team and assist production support engineers and technical account managers - Demonstrate considerable judgment in selecting methods and techniques to obtain solutions - Assist in the development of comprehensive and reusable self-service solutions for future incidents - Troubleshoot product issues as they arise - Evaluate and recommend new and emerging services and technologies Required Skills/Abilities/Competencies: - Excellent verbal and written communication skills. - Ethical and Critical Thinking - Good understanding of Linux tools with an emphasis on scripting, cURL, Git, Podman, Kubernetes, strace, and tcpdump - Development experience with multiple programming languages and experience writing patches or pull requests - Commitment to providing the best experience possible for end-customers Education and Experience: - Bachelor’s Degree in Software Engineering / Computer Science, or equivalent work experience - 5+ years of experience working within a consulting environment - 5+ years of experience with Linux or Unix operating systems - Experience working with hosted applications or large-scale application deployments - Experience with Podman, Kubernetes, Red Hat Middleware, Apache Tomcat, Node.js, Ruby (web frameworks), Python (web frameworks), and .NET Physical Requirements: - Prolonged periods of sitting at a desk and working on a computer. - Must be able to lift up to 15 pounds at times. We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Employees hired under this position must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions, absent undue hardship. The Employer retains the right to change or assign other duties to this position at any time with or without notice.

UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence. At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling. UNICEF is a place where careers are built. We offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture., coupled with an attractive compensation and benefits package. Visit our website to learn more about what we do at UNICEF. For every child, the right to Protection UNICEF JAMAICA goal is to help to fulfil the rights of every child. We pursue this goal by partnering with stakeholders such as the government, non-governmental organizations, change-makers in civil society and the private sector to influence and improve laws, policies, and programmes which will impact how children access quality services. We are in a unique position to collaborate with everyone including advocates and service providers who work closely with children and their families, as well as the elected leaders who are responsible to ensure that laws and policies are in line with children's rights. Most importantly, we integrate the voices of our children and adolescents by engaging them on the issues that affect their lives. Focusing our attention on children in vulnerable situations, we have five priority areas in the Jamaica country programme document (2022 to 2026): 1. Child protection 2. Climate action and resilience 3. Education 4. Social policy 5. Survive and thrive Everything we do is guided by the Convention on the Rights of the Child, which Jamaica ratified in 1991. How can you make a difference? Main Duties and Responsibilities Under the leadership of the Ministry of Education, Skills, Youth, and Information, and with the technical guidance of UNICEF and other partners, the consultant will be responsible for developing guidelines, SOPs, and capacity-building resources. In particular, the consultant will: - Document System Readiness - Strengthen and Mainstreaming Disaster Management Coordination Framework - Provide Capacity Building & Training - Provide Coordination & Oversight If you would like to know more about this position, please review the complete Job Description here: TOR Template Child Protection in Emergencies and Disaster Preparedness Consultant AD.pdf To qualify as an advocate for every child you will have… Minimum requirements: [Include the vacancy requirements aligned to the category and level of the position. You can see examples in the branded VA example.] - Education: Advanced University Degree in Disaster Risk Management, Social Sciences, Child Protection, Humanitarian Action, or related fields. - Work Experience: At least 8 years of relevant work experience in child protection in emergencies, disaster preparedness, and humanitarian response. • Proven experience in SOP development, disaster plan revision, and multi-stakeholder coordination. • Experience delivering training on child protection, GBV/PSEA, and psychosocial support in emergency settings. • Familiarity with disability inclusion in humanitarian action - Technical Knowledge: Expert knowledge on the following: • UNICEF Core Commitments for Children in Humanitarian Action. • Inter-Agency Guidelines on Child Protection in Humanitarian Action. • Best practices for GBV/PSEA integration in emergencies. • Case management standards for unaccompanied and separated children. - Skills: Excellent planning and organizational skills Strong facilitation, coordination, and analytical skills. Ability to work efficiently under tight deadlines Ability to clearly defined objectives and plan activities Excellent analytical and written skills Strong communication skills - both oral and written - Language Requirements: Fluency in English is required Desirables: - Experience working with UN/international organizations A Technical Proposal outlining how the duties will be undertaken is required. For every Child, you demonstrate... UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values The UNICEF competencies required for this post are… (1) Builds and maintains partnerships (2) Demonstrates self-awareness and ethical awareness (3) Drive to achieve results for impact (4) Innovates and embraces change (5) Manages ambiguity and complexity (6) Thinks and acts strategically (7) Works collaboratively with others (8) Nurtures, leads and manages people . Familiarize yourself with our competency framework and its different levels. This position has been assessed as an elevated risk role for Child Safeguarding purposes as it is either a role with direct contact with children, a role that works directly with identifiable children’s data, a safeguarding response role, or an assessed risk role. Additional vetting and assessment for elevated risk roles in child safeguarding (potentially including additional criminal background checks) apply. UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status. UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF provides reasonable accommodation throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF. Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance. UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially. UNICEF appointments are subject to medical clearance.  Issuance of a visa by the host country of the duty station is required for IP positions and will be facilitated by UNICEF. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be canceled. Remarks: As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. UNICEF is committed to fostering an inclusive, representative, and welcoming workforce. For this position, eligible and suitable candidates with disabilities are encouraged to apply. Government employees who are considered for employment with UNICEF are normally required to resign from their government positions before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason. UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants’ bank account information. Humanitarian action is a cross-cutting priority within UNICEF’s Strategic Plan. UNICEF is committed to stay and deliver in humanitarian contexts. Therefore, all staff, at all levels across all functional areas, can be called upon to be deployed to support humanitarian response, contributing to both strengthening resilience of communities and capacity of national authorities. All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process. An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without assessment of other candidates. Additional information about working for UNICEF can be found here.

• Provide end-to-end production support for ATG-based e-commerce applications across Dev, QA, and Production environments • Perform advanced troubleshooting , incident resolution, and root cause analysis (RCA) • Analyze thread dumps, heap dumps , and performance issues (memory leaks, JDBC connections, session issues) • Support application migration and operations in cloud environments (AWS/Azure/GCP) • Monitor system performance and ensure high availability and reliability • Work with Microservices (MSE) / Micro Frontend (MFE) architectures • Collaborate with development teams for bug fixes, enhancements, and system improvements • Utilize monitoring and logging tools for proactive issue detection • Participate in on-call support and handle critical production incidents