About Us Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy: - Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S. - Continuous professional growth and leadership opportunities. - Health, wellness, and financial benefits to offer peace of mind to you and your family. - World-class facilities and the technology you need to thrive – in our offices or yours. Job Summary The Presales Solutions Engineer - Network will work alongside Architects as a network expert supporting account teams, customers, and go-to-market initiatives.  The Solutions Engineer will take a consultative approach and lead discussions with clients regarding  Network platforms, understand how technology enables business, and recognize opportunities for the company.  This position is remote in the state of California with a Home Office setup as determined by SHI management. Role Description - Collaborate with account teams in understanding the maturity levels of customer environments through review and evaluation of Network technologies, consumption, implementations, and processes   - Strengthen our technical relationships with original equipment manufacturers (OEMs), strategic and emerging partners, and key partners   - Educate and develop sales teams on Network solution selling and key technologies through 1x1 training, team training, and company training   - Conduct product training and positioning for the Sales team and customers  - Collaborate with account teams to evaluate and understand customer data center environments and infrastructure technologies. - Design and propose tailored infrastructure solutions that align with customers' business objectives. - Build and maintain technical relationships with OEMs and strategic partners, and stay updated on the latest product information. - Provide product training and technical education to the sales team and customers. - Act as a trusted IT advisor for customers, partnering with Field Account Executives. - Manage the solution practice pipeline by developing strategies for top prospects and acquiring new business. - Identify and uncover technology opportunities within Data Center, Cloud, Network, Security, Collaboration, and Services spaces. - Develop solutions that fit customers’ needs and budgets through strategic planning. - Engage with multiple layers of client contacts, including CIOs, IT Directors, and CTOs, to ensure comprehensive account management. - Educate and develop sales teams on technical selling, product training, services, and technology trends. Behaviors and Competencies - Presenting: Can design and deliver engaging presentations, adapting the content and style to suit the audience, context, and medium. - Negotiation: Can proactively seek out negotiation opportunities, initiate discussions, and contribute to conflict resolution. - Communication: Can effectively communicate complex ideas and information to diverse audiences and can facilitate effective communication between others. - Detail-Oriented: Can manage complex tasks or projects, identifying errors or inconsistencies, and ensuring all details are addressed, necessary corrections are made, and quality is maintained. - Organization: Can effectively coordinate multiple projects, delegate tasks where appropriate, and employ advanced organizational tools and methods. - Follow-Up: Can proactively identify tasks that require follow-up, initiate necessary actions, and contribute to efficient workflow management. - Problem-Solving: Can proactively identify potential problems, initiate preventive measures, and propose and contribute to innovative solutions. - Relationship Building: Can proactively seek out opportunities to expand networks, initiate collaborations, and contribute to team cohesion. - Documentation: Can develop comprehensive documentation standards, implement best practices, and ensure documentation supports operational efficiency. - Results Orientation: Can set challenging goals for their team and lead them to achieve these goals, demonstrating a consistent track record of results. Skill Level Requirements - Strong knowledge of technical network solutions including route/switch, LAN, WAN, SD-WAN, cloud edge, virtual networking, secure access, and network visibility  - Intermediate - Ability to effectively communicate and sell complex technical products or services by understanding customer needs, articulating the value proposition, and providing technical expertise to support the sales process - Intermediate - Expertise with similar products and solutions from other vendors such as Aruba, Juniper, HPE, Arista, etc - Intermediate - Experience with software-defined networking technologies including SDDC, SD-WAN, SASE, SSE, etc - Intermediate Other Requirements - Completed Bachelor’s Degree or relevant work experience required - Minimum 2 years of experience with Cisco networking products, including switches, routers, wireless, Nexus, and Meraki, and familiarity with Cisco Commerce Workspace (CCW)   - Ability to travel to SHI, Partner, and Customer Events - Advanced Certifications such as CCIE, CCNP, JNCIE, JNCIP, CASX, ACSP The estimated annual pay range for this position is $120,000 - $230,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity – M/F/Disability/Protected Veteran Status

Ready to be a Titan? ServiceTitan’s Sales team plays a critical role in showing potential customers the value our software can deliver to their respective business. This is not a one-person feat - it takes an extraordinary team with our Solutions Engineering team being a vital component. We are looking to bring on a talented Solutions Engineer to join our Property Care Team (Pest, Lawn, Pool & Spa). In this role, you’ll help us win new customers by blending strong sales skills, technical product knowledge, and a real understanding of how our customers run their businesses day to day. A successful candidate must be able to distill complex information and concepts into simple to understand and practical business context for the prospect in both an empathetic and articulate manner. You are motivated by complex technical challenges and are determined to solve them while working with cross-functional partners to ensure there is alignment in presenting the best solutions for our customers. What you'll do: - Partner with the Sales team to lead custom product demonstrations based upon business process and workflow of existing customers - Support Special Projects for the Enterprise Sales Team, as the lead technical sales representative - Collaborate with stakeholders in R&D, Sales, and Onboarding on product roadmap strategy to scale customer acquisition and revenue activation for industries tied to sales projects - Enable new hires and internal teammates on the most up-to-date product functionality, industry insights, and talk track best practices. - Analyze and provide objective feedback for Account Executives if customers are compatible with the recommended product and/or features - Reposition customer objections by providing creative workflow solutions based upon deep knowledge of ServiceTitan’s software and the advantages of our product versus the competition - Create clear documentation and approach for delivery to the implementation team - Maintain and update industry-specific scripts for the internal team to use during demo’s - Respond to functional and technical elements of RFIs/RFPs - Be the subject matter expert on any product updates and/or releases to address any potential implications for business owners What you'll bring: - 4 years of experience in sales engineering and/or relevant experience in Sales, Product, or Engineering - Associate degree required - Proven track record of success within or assisting the Sales organization at previous company - Natural ability to think and act proactively to address roadblocks and issues Be Human With Us: Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer: When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career: - Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. - Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. - Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more. At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

• Lead the design and delivery of enterprise network transformation initiatives for clients • Serve as the primary network architect and trusted advisor for client engagements • Lead discovery sessions, technical workshops, and architecture design discussions • Translate business requirements into scalable, secure, and high-performance network solutions • Present architectural designs, roadmaps, and outcomes to stakeholders • Design and architect enterprise network solutions including routing, switching, data center networking, and security • Oversee end-to-end delivery of large-scale network transformation projects • Architect and implement network security solutions • Mentor engineers and provide technical leadership across delivery teams • Partner with sales teams to scope, design, and position network solutions

Come Join Our Passionate Team! At Barracuda, we make the world a safer place. We believe every business deserves access to cloud-enabled, enterprise-grade security solutions that are easy to buy, deploy, and use. We protect email, networks, data and applications with innovative solutions that grow and adapt with our customers’ journey. More than 200,000 organizations worldwide trust Barracuda to protect them — in ways they may not even know they are at risk — so they can focus on taking their business to the next level. We know a diverse workforce adds to our collective value and strength as an organization. Barracuda Networks is proud to be an Equal Opportunity Employer, committed to equal employment opportunity and equitable compensation regardless of race, gender, religion, sex, sexual orientation, national origin, or disability. Envision yourself at Barracuda A Solution Architect is the critical link between Barracuda's cybersecurity technology and the customers and partners who depend on it. In this role, you will work directly with customers and partners to understand their security requirements, recommend the most appropriate solution, and support the technical sales motion through demonstrations, workshops, and proof-of-concept activities. While the primary focus is on network security and email security, you may also support other Barracuda security solutions including data protection, XDR and application security. What You’ll Be Working On - Translate requirements into architectures: Team with customers, partners and sales to understand security requirements and the current environment, design and recommend the Barracuda solution architecture. - Support the sales motion: Support opportunities through solution validation by delivering demos, leading workshops, and running proof-of-concept activities that map Barracuda capabilities to customer outcomes. - Be a trusted technical advisor: Work alongside Barracuda Sales and Channel partners to qualify opportunities, validate solution fit, and position Barracuda effectively—helping teams address technical objections and competitive questions. - Represent Barracuda and share field insights: Engage in customer and partner sessions, webinars, and forums, and bring back learnings on objections, deployment patterns, and competitive dynamics to improve messaging and enablement. What You Bring to the Role - Demonstrate hands-on security expertise: Proven ability to install, configure, administer, troubleshoot, and support security technologies - Apply channel and MSP acumen: Experience working with or for Managed Service Providers, plus the ability to support partner-led sales motions: qualification, solution fit, competitive positioning, technical objection handling, and executive-ready value messaging are a plus. - Communicate and enable effectively: Strong communication and interpersonal skills with the ability to deliver demos, run discovery workshops, and create/teach enablement content for technical and non-technical audiences. - Ground decisions in networking and security fundamentals: Strong understanding of TCP/IP, routing and switching, DNS/DHCP, NAT, TLS, authentication/authorization, and common security controls (segmentation, VPN, IPS/IDS, web filtering, and zero trust concepts). - Take a consultative, customer-first approach: Translate requirements into practical architectures, explain tradeoffs clearly, and recommend next steps that reduce risk and improve operational outcomes. - Back your expertise with education and certifications: Bachelor’s degree in a relevant field (or equivalent experience). Industry certifications are a plus (e.g., CCNA/CCNP, vendor firewall certifications, AWS/Azure fundamentals, Security+ / CISSP). - Produce strong solution design deliverables: Comfortable creating high-quality technical content such as network diagrams, high-level and low-level designs, implementation guidance, and partner-facing enablement materials. - Meet travel expectations: Willingness to travel up to 30% of the month. - Perform physical job requirements: Ability to lift and move up to 35 pounds What you’ll get from us A team where you can voice your opinion, make an impact, and where you and your experience are valued. Internal mobility – there are many opportunities for cross training and the ability to define your next career step within Barracuda. - Equity, in the form of non-qualified options - High-quality health benefits - Retirement Plan with employer match - Career-growth opportunities - Flexible Time Off and Paid Time Off benefits The anticipated on target earning (OTE) range for this role is $132,000.00 to $180,000.00. Actual compensation offered will be dependent upon the individual's skills, experience, and qualifications as they directly relate to the requirements of the position, the budget for the position, and applicable employment laws. At Barracuda, we believe in fair and equitable compensation practices that reflect both market realities and the unique circumstances of each geographical location. We recognize that cost-of-living disparities, market conditions, and other factors can significantly impact compensation expectations in different regions. The compensation range provided in this job description is for illustrative purposes only and may not reflect the actual compensation offers for the position in your location. Final compensation will be determined based on a variety of factors including the candidates’ qualifications and experience. #LI-Remote