Location: For Those Who Work At Home, Ohio Training: Shifts during training will start at 8:00am EST. Hours: A variety of shifts are available. Shift start times are between 10:00am and 12:30pm EST. Job Brief: The Fraud Hotline is the central unit to receive inbound retail fraud calls and create alerts for review within the Fraud Department. The Specialists are the liaison between Lines of Business and the Client to ensure the necessary actions are taken to prevent additional fraudulent activity as well as the initiating and accurately documenting of all claims/alerts. This position will work closely with various departments under the fraud umbrella and report directly to the Dept. Manager, Operations or Section Manager. A Team Lead will oversee the day-to-day activities and operations. Roles and Responsibilities - Receive inbound calls regarding retail fraud from internal teams, clients, and external institutions. - Act as the main liaison between various business lines and clients to facilitate fraud prevention. - Review account activity, place security holds, and set up passcodes as necessary. - Create, document, and escalate fraud alerts, and build case files for investigation. - Provide timely information to clients regarding their claims. - Collaborate with different departments within the fraud division. - Complete forms to return unauthorized items and perform other tasks or special projects as needed. - Other duties assigned Required Qualifications - High School Diploma or GED equivalent - Minimum 1 year experience in banking, branch operations, fraud analysis or call center functions - Strong ability to meet production goals and manage multiple tasks efficiently - Ability to work independently and make decisions with minimal supervision - Excellent written and verbal communication skills - Exceptional attention to detail - Outstanding customer service abilities This is an evergreen posting. We continuously accept applications for this role to build a pipeline of qualified candidates for future openings. While there may not be an immediate vacancy, your application may be considered for upcoming opportunities aligned with this position. COMPENSATION AND BENEFITS This position is eligible to earn a base hourly rate in the range of $18.75 - $25.00 per hour. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes incentive compensation which may include production, commission, and/or discretionary incentives. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 04/23/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com. #LI-Remote

Join us on a journey of endless possibilities At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact. With the support, resources, and opportunities we provide, you’ll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter. Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology – helping organizations grow and enabling workforces to perform at their best. Learn more at www.stradaglobal.com We are seeking a Senior Specialist to join a small global Corporate Investigations & Insider Risk team responsible for protecting the company’s people, operations and data. This is a broad, hands-on role. You will conduct complex investigations while also contributing to prevention, awareness and programme development. The team does not operate as a ticket-based queue — individuals are expected to take ownership of outcomes, improve processes and help mature the overall investigations capability. The role operates across corporate investigations, fraud, misconduct, whistleblowing and insider risk matters. Insider Risk is one component of the function rather than the sole focus. You will partner closely with HR, Legal, Privacy and Security teams worldwide. This role suits someone comfortable operating in an evolving environment where priorities shift and initiative is expected. What You’ll Do Corporate & Employee Investigations - Lead end-to-end internal investigations involving misconduct, policy violations, whistleblowing and fraud-related matters - Conduct sensitive employee interviews and assess credibility and intent - Analyse evidence from business systems, communications and other available sources - Support escalation decisions and investigative strategy Data & Insider Risk Investigations - Investigate data misuse and suspicious activity - Assess behavioral context alongside technical indicators - Work with technical teams to interpret logs and activity where relevant Programme & Prevention - Translate investigation findings into preventative actions and controls - Contribute to awareness and training initiatives - Help develop investigation playbooks and standards - Assist in refining detection scenarios and response processes Collaboration - Work cross-functionally with HR, Legal, Privacy and Security stakeholders - Support global investigations outside your region when required - Mentor junior investigators and improve case quality What We’re Looking For - Experience conducting corporate, compliance, fraud, or internal investigations - Strong interview and investigative reasoning skills - Ability to balance behavioural context with available technical evidence - Comfort handling sensitive employee matters - Ability to operate independently and adapt to changing priorities - Comfortable moving between investigations, prevention activities and awareness initiatives within a small team - Willingness to work with technical teams to refine alerting and detection approaches Candidates may come from technical security or traditional investigative backgrounds; strong judgement and the ability to assess behavior and evidence holistically are more important than a specific technical specialty. Helpful (Not Required) - Exposure to insider risk or data-handling investigations - Experience working in a global organization - Familiarity reviewing logs, audit trails or activity records - Participation in awareness or preventative initiatives - Experience with Microsoft Purview, DLP or UEBA platforms - Exposure to collaborating with detection or security engineering teams At Strada, our values guide everything we do: - Anticipate Customer Needs – We stay ahead of trends so our customers can grow and succeed. - Own the Outcome – We take responsibility for delivering excellence and ensuring things get done right. - Challenge Ourselves to Work Smarter – We move faster than the world around us to drive change and accomplish more. - Empower Each Other to Solve Problems – We tackle challenges head on, ask tough questions, and collaborate to find the best solutions. - Care About Our Work – We understand that what we do impacts millions, and we have a responsibility to get it right. Benefits At Strada, we support your whole self—offering a range of benefits for your health, wellbeing, finances, and future. These include health coverage, wellbeing programs, paid leave (vacation, sick, parental), retirement plans, learning opportunities, and more. All offers are contingent on successful completion of background checks, where permitted by law and as appropriate for the role. These may include identity, education, employment, and in some cases, criminal history verification, checks against global watchlists, credit reports, and/or drug testing. You’ll be informed of the specific checks applicable to your role and location during the recruitment process. Our commitment to Diversity and Inclusion Strada is dedicated to fostering a diverse, equitable, and inclusive workplace where everyone feels valued and supported. We believe that embracing differences strengthens our teams and drives innovation and success. Equal Employment Opportunity Statement Strada is an Equal Opportunity Employer and prohibits discrimination based on legally protected characteristics. We provide reasonable accommodation for disabilities and religious practices. Applicants may request reasonable accommodation by contacting their recruiter. Authorization to work in the Employing Country To be considered, you must have current and future work authorization in the country where you're applying, without the need for visa sponsorship by Strada. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Salary Pay Range Minimum - Maximum: $88,200.00 - $163,800.00 Pay Transparency Statement: Strada considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate’s experience, education, certification/credentials, market data, internal equity, and geography. Strada makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level. DISCLAIMER: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units. Strada provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Strada is committed to a diverse workforce and is an affirmative action employer.

Analyze portfolio trends and emerging risks to optimize credit policy, develop statistical models for predictive analytics, and communicate insights to stakeholders to influence decision-making and implement strategies effectively.

Title: Sr Manager, Operational Risk Manager Location: - San Jose, California, United States of America - Chicago, Illinois, United States of America - Omaha, Nebraska, United States of America - Scottsdale, Arizona, United States of America - Austin, Texas, United States of America Full-time Hybrid Job Description: The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do - and they push us to ensure we take care of ourselves, each other, and our communities. Job Summary: This job leads complex projects related to risk management, collaborates with teams to identify risks, develops strategies for risk mitigation, assesses business trends, and drives global process improvements. Key areas of focus include Risk and Compliance Review (RCR) reporting, Enterprise Issue Management, and broader risk and compliance initiatives to ensure risks are effectively identified, managed, and maintained within appetite. Job Description: Essential Responsibilities: - Lead complex projects and problem resolution efforts related to risk management. - Collaborate with teams to identify and analyze risks that may impact operations and assets. - Develop and implement strategies for risk mitigation and compliance. - Assess current business trends to inform risk management practices and improvements. - Drive global process improvements through effective project management and stakeholder engagement. Minimum Qualifications: - 8+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience. Additional Responsibilities & Preferred Qualifications: - Deep knowledge of operational and enterprise risk management, including control design, issue management, risk assessments, and executive reporting - Strong analytical capabilities, with experience using GRC tools (e.g., Archer, ServiceNow) and BI tools (e.g., Tableau, Power BI) - Familiarity with industry frameworks (e.g., COSO), risk taxonomies, and issue/incident management practices - Excellent communication, presentation, and interpersonal skills, with the ability to convey complex or conflicting information clearly and effectively Subsidiary: PayPal Travel Percent: 0 - The base pay for this role will depend on where you work and the relevant experience and expertise you bring. The expected range of pay for this role by location is: Primary Location | Pay Range: San Jose, California | ($143,500.00 - $212,850.00 Annually) Additional Location(s) | Pay Range: Chicago, Illinois | ($130,500.00 - $193,600.00 Annually) Austin, Texas | ($130,500.00 - $193,600.00 Annually) Scottsdale, Arizona | ($123,500.00 - $183,700.00 Annually) Omaha, Nebraska | ($123,500.00 - $183,700.00 Annually) Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable. PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. When making an application directly, we will never ask you to share passwords, one-time passcodes (OTP), or verification codes. Any such request is a red flag and likely part of a scam. All communication regarding your application will come from official PayPal email domains. If you suspect fraudulent activity, please report it immediately. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us. For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations. Our Benefits: At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing-physical, emotional, and financial-delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health. Who We Are: Commitment to Diversity and Inclusion PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com. Belonging at PayPal: Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal. Any general requests for consideration of your skills, please Join our Talent Community. We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.