This position is primarily responsible for working with customers to provide support for the company’s patient document management system, Quanum ECS (Enterprise Content Solutions), including embedded third party software and hardware. Quanum ECS is a mission critical, client/server application involving Windows and web user interfaces, document management, workflow, Oracle, linux servers, and hierarchical storage management. Pay Range: $34.00 - $37.00/ hr Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation. Benefits Information: We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include: - Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours - Best-in-class well-being programs - Annual, no-cost health assessment program Blueprint for Wellness® - healthyMINDS mental health program - Vacation and Health/Flex Time - 6 Holidays plus 1 "MyDay" off - FinFit financial coaching and services - 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service - Employee stock purchase plan - Life and disability insurance, plus buy-up option - Flexible Spending Accounts - Annual incentive plans - Matching gifts program - Education assistance through MyQuest for Education - Career advancement opportunities - and so much more! Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

Title: Operational Excellence Specialist - Sr Operational Excellence Specialist - NC Location: Hybrid - Charlotte, NC - Raleigh, NC Full time Job Description: Important Application Submission Information More than a career - a chance to make a difference in people's lives. Build an exciting, rewarding career with us - help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits. This position is responsible for supporting Improvement Program efforts. This includes LEAN concepts, Kepner Tregoe, Human Performance, CAP, RCA/ACA and other improvement methodologies using common standards, tools and terminology. The position will develop self in the tools and concepts. The position will support Lean, Kepner Tregoe, Human Performance, CAP and RCA/ACA. Work with sponsor to effectively scope an event, facilitate events utilizing various tools and techniques, and ensure that management supports the event outcomes. Document the event outcomes, including action items. Oversee the execution of action items. Support other improvement efforts as appropriate. Depending upon the desired qualifications of the successful applicant, the hiring manager may elect to fill this position at a higher level within the job hierarchy. Responsibilities Oper Excellence Specialist - Support the facilitation of the HP/ CAP requirements, including Corrective Action Reporting, Root Cause Analysis and Operation Experience Sharing - Develop/enhance skills and techniques to support Continuous Improvement tools, KT, HP/CAP RCA/ACA and other analytical tools - Support operational benchmark/ metric development for associated business partner/ organization as needed; ensure effective interface with Regulated Generation Operations; support benchmark functions - Generate and deliver presentations and reports of strategic initiatives/ related work product to the organizational leadership team and others as deemed necessary. Acquire and maintain subject matter training/ expertise in key decision application tools. Serve on key initiatives committees, such as needed Sr Oper Excellence Specialist - Provide leadership through support, training and facilitation of the HP/CAP requirements, including Corrective Action Reporting, Root Cause Analysis and Operation Experience Sharing. - Facilitate prioritization of strategic initiatives and cost-savings opportunity assessments through the application of Continuous Improvement tools and KT and other analytical tools to ensure the effective operations. - Provide operational benchmark/ metric support for associated business partner/ organization as needed; ensure effective interface with Regulated Generation Operations; support benchmark functions. - Generate and deliver presentations and reports of strategic initiatives/ related work product to the organizational leadership team and others as deemed necessary. Acquire and maintain subject matter training/ expertise in key decision application tools. Serve on key initiatives committees, such as needed Basic/ Required Qualifications - Oper Excellence Specialist - Bachelors degree and 3 years of experience or Masters degree and 2 years of experience - In Lieu of Bachelors degree and 3 years experience, HS Diploma, GED and 7 years related work experience Sr Oper Excellence Spec - Bachelors degree and minimum of 5 years related work experience. - In Lieu of Bachelors degree and 5 years experience, HS Diploma . GED and 9 years related work experience Additional Preferred Qualifications - Knowledge of Six Sigma, Knowledge Transfer (KT), Root Cause Analysis (RCA) / Apparent Cause Analysis (ACA), or other continuous improvement tools is strongly desired - Excellent decision making and analytical skills - Strong verbal and written communication skills - Ability to collaborate effectively with other departments Working Conditions - Position requires routine travel (15-30%) through the region and frequent interface with regional VPs and GMs to gain insight into station issues, regional gaps, and provide program status updates - Incumbent can work out of any Duke Energy location in North Carolina - Hybrid - Work will be performed from both remote and onsite locations after the onboarding period. However, hybrid employees should live within a reasonable commute to their designated Duke Energy facility #LI - Hybrid Travel Requirements 25-50% Relocation Assistance Provided (as applicable) Yes Represented/Union Position No Visa Sponsored Position No Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.

Role Description Under the direction of the NHRA Director of Event Security and Logistics and the Pit Control Team Lead, measure and mark parking areas that are utilized at NHRA National Events, for race team pits, hospitality, and midway vendors. Pit Control Operations employees will be assigned to a group or class of professional or sportsman racing competitors. This entails work which can include long hours (12-14+) outside in potentially extreme weather, and in a fast-paced environment. This is an hourly, seasonal position with the potential to work March through November of the 2026 race season. The pay rate is $10 per hour or state minimum wage (whichever is higher). Qualifications - Must be at least 18 years of age. - Must have prior work experience with NHRA, preferably in the racing operations area. - Ability to work well within a team and independently. - Ability to read, write, understand, and follow directions in English. - Excellent ability to communicate effectively with vendors, racers, and all levels of management within NHRA. - Ability to work in a fast-paced environment with changing priorities. - Must have strong organizational and time management skills. - Ability to talk on the phone as needed. - Must be flexible with meal and rest periods. - Ability to sit, stand, walk, bend, push, pull, run, climb stairs, and lift up to 40-60 lbs. as needed. - Must have a valid driver’s license and be insurable under NHRA insurance policy. - Must be able to work outdoors in potentially extreme temperatures for 12-14+ hours per day. - Must be able to travel nationwide via vehicle or air to NHRA National Event locations. - Must be available to work non-business hours, including weekends as needed. Requirements - Ensure proper lines of communication between NHRA Race Control and the appropriate pits. - Communicate with assigned groups/classes of competitors to ensure timely response to staging areas before qualifying and elimination rounds. - Act as a liaison for teams and vendors and the appropriate personnel from NHRA or the racetrack. - Perform additional NHRA Pit Control and NHRA Safety Safari duties as needed. Benefits - Competitive hourly wage of $10 per hour or state minimum wage (whichever is higher). - Opportunity to work in a dynamic and fast-paced environment. - Seasonal employment with potential for future opportunities. Company Description At the National Hot Rod Association (NHRA), we crave speed. We race the fastest vehicles in motorsports at speeds of more than 300 mph, with power exceeding 11,000 hp. Our mission is to preserve, protect, promote, and evolve the sport of drag racing; furthermore, focus on the safety of the sport, while entertaining and educating all involved. At NHRA, we believe in Speed for All. - Safety: In all aspects of our sport and workplace. - Excellence & Professionalism: We strive for excellence in all we do and maintaining professionalism on and off the track. - Collaboration/Teamwork: Commitment to working together and sharing as a team. - Great Work Environment: A supportive and inclusive atmosphere that fosters creativity, innovation, and growth where our employees feel valued and motivated. - Integrity: We uphold the highest standards of fairness and transparency in all decisions affecting our employees and stakeholders. - Inclusion: An environment where all employees feel valued, respected, and empowered.

What makes us Qlik? A Gartner® Magic Quadrant™ Leader for 15 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster. We excel in integration and governance solutions that work with diverse data sources, and our real-time analytics uncover hidden patterns, empowering teams to address complex challenges and seize new opportunities. The Principal, Customer Success Operations Role This role will serve as the strategic right hand to the VP of Customer Success Operations, driving cross-functional initiatives and ensuring Qlik's CS Operations function delivers consistent, scalable, and measurable outcomes. Reporting directly to the VP of CS Operations, this is a high-visibility, high-impact position that blends the strategic oversight of a Chief of Staff with deep operational ownership across Renewals & Retention, Customer Health & Lifecycle, Data & Analytics, Tools & Systems, and Enablement & Training. This is a succession-track role designed for a seasoned operator ready to grow into VP-level leadership. What makes this role interesting? - You will operate at the intersection of strategy and execution — partnering directly with the VP of CS Operations to shape the future of how Qlik serves and retains its global customer base. - The role offers unparalleled breadth, giving you ownership across every pillar of CS Operations while developing the executive presence and organisational influence needed to lead at the next level. - You will help define the strategic roadmap for CS Operations, drive alignment across Customer Success, Product, Engineering, and Finance, and leave a lasting mark on how Qlik scales its customer outcomes function. Here’s how you’ll be making an impact: - You will serve as a strategic extension of the VP of CS Operations — leading critical initiatives, representing the function in cross-functional forums, and ensuring the organization moves with clarity and urgency against its most important priorities. You will help shape the long-term vision and operating model for CS Operations, translating strategic direction into executable plans with clear owners, milestones, and success metrics. - You will drive operational excellence across Renewals & Retention and Customer Health & Lifecycle — identifying risks, surfacing trends, and partnering with CS leaders to develop proactive intervention strategies that protect and grow Qlik's revenue base. You will ensure that customer health frameworks, lifecycle playbooks, and renewal processes are consistently applied, continuously improved, and deeply integrated into how Qlik's customer-facing teams operate. - You will oversee the integrity and evolution of Qlik's CS data and analytics infrastructure, ensuring that leaders at every level have the reporting, dashboards, and predictive insights they need to make faster, better decisions. You will govern the tools and systems ecosystem — including CRM and Customer Success Platforms — setting standards for adoption, data hygiene, and workflow optimization that scale with the business. - You will champion Enablement & Training as a strategic lever, partnering with CS leadership and People teams to ensure that Qlik's Customer Success organization is equipped with the skills, knowledge, and resources to deliver exceptional outcomes at every stage of the customer journey. - Outcomes will include stronger renewal rates, improved customer health scores, higher CS team productivity, and a more connected and capable CS Operations function that serves as a competitive differentiator for Qlik. - Your work will directly shape Qlik's ability to retain and grow a 40,000+ customer base — and position you to step into VP-level leadership as the function continues to scale. We’re looking for a teammate with: - 8 to 12 years of progressive experience in Customer Success, CS Operations, or a related GTM function within a B2B SaaS or enterprise software environment, with a demonstrated track record of driving strategic outcomes at scale. - Exceptional executive presence and communication skills — able to influence senior stakeholders, navigate organizational complexity, and represent the CS Operations function with clarity and credibility at the leadership level. - Deep expertise across the core pillars of CS Operations, including renewals and retention strategy, customer health and lifecycle management, data and analytics, CRM and CS platform governance, and enablement program design. - Experience operating in a Chief of Staff or senior strategic capacity, including managing cross-functional initiatives, driving operating rhythms, and translating ambiguous business challenges into structured plans and measurable results. - Strong analytical and data fluency, including the ability to build and interpret CS performance frameworks, define leading indicators of customer health, and leverage platforms such as Gainsight, Salesforce, or comparable tools. - A collaborative, low-ego leadership style paired with the strategic vision, operational discipline, and executive maturity to serve as a successor to VP-level leadership. The location for this role is: Remote – anywhere in the USA, preferably on the East Coast #LI-Remote Apply now and help change how the world transforms complex data landscapes into actionable insights and turns complex data challenges into new opportunities! More about Qlik and who we are: Find out more about ‘Life at Qlik’ on social: Instagram, LinkedIn, YouTube, and X/Twitter, and to see all other opportunities to join us and our values, check out our Careers Page. What else do we offer? · Named in Newsweek’s ‘Americas Greatest Workplaces 2025’: https://rankings.newsweek.com/americas-greatest-workplaces-2025. · Genuine career progression pathways and mentoring programs. · Culture of innovation, technology, collaboration, and openness. · Flexible, diverse, and international work environment. Giving back is a huge part of our culture. Alongside an extra “change the world” day plus another for personal development, we also highly encourage participation in our Corporate Responsibility Employee Programs. Salary and Benefits: The anticipated base salary range for this role is $160,000 USD MIN – $180,000 MAX per year. Final compensation offered by Qlik will be based on factors such as the candidate’s location, job-related skills, education, experience, and other business and organisational needs. This position is eligible for comprehensive benefits, including - but not limited to - medical, dental, and vision coverage life and AD&D, short and long-term disability coverage, paid time off, paid parental / maternity leave, participation in a 401(k) program that includes company match, and many other additional voluntary benefits. Application Window: The application window is 60 days, but applicants are encouraged to apply as soon as possible. The posting will be removed before the application window closes if the position is filled. For positions in Massachusetts: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability. Qlik is an Equal Opportunity/Affirmative Action Employer. We are committed to fostering a workplace that is diverse, equitable and inclusive. Qualified applicants will receive consideration for employment without regard to actual or perceived: race, color, religion, sex, sexual orientation, gender identity, pregnancy and related medical conditions, genetic information, national origin, age, marital status, protected veteran status, disability status or any other characteristic protected by applicable law. For United States applicants and employees, go to the US Department of Labor’s website to review the Equal Employment Opportunity Posters, including the “Know Your Rights” and “Pay Transparency Nondiscrimination” posters. If you need assistance applying for a role due to a disability, please submit your request via email to accessibilityta@qlik.com. Any information you provide will be treated according to Qlik’s Recruitment Privacy Notice. Qlik may only respond to emails related to accommodation requests. Qlik's recruitment team uses AI-enabled tools to help assess and evaluate candidates' qualifications. Any hiring decision will involve a human review, and you will not be subject to decisions based solely on automated means. Qlik is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Qlik via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Qlik. No fee will be paid in the event the candidate is hired by Qlik as a result of the referral or through other means.