Title: 211 Community Partner Outreach Manager Location: Lexington, KY Fully Remote • Lexington, KY • Community Impact Job Type Full-time Description United Way of the Bluegrass (UWBG) works to create the opportunity for all members of our community to have a better life. We focus on the building blocks of a good life — a quality education, financial stability for individuals and families, and good health. The work of UWBG focuses on strategic initiatives, public education, advocacy, outcomes and evaluation, development, and strengthening of partnerships/collaborations, convening, resource mobilization and investment as well as backbone and engagement strategies and activities. We bring together the voices, the expertise, and the resources to define, articulate and implement a common agenda for change for our region. That is what it means to "Live United" in Central Kentucky. POSITION The 211 Community Partner Outreach Manager (Kynect Manager) will provide guidance and direct supervision to six 211 Community Outreach Specialist throughout the state of Kentucky. The Kynect Manager will be responsible for developing, implementing, and maintaining programs and services that are aligned with the KYNECT contract and objectives of the department and the organization. This position will develop and implement a system to evaluate the effectiveness of the programs and services set by the grant to increase 211 Contact Center and network capacity to serve as the telephonic support for all residents in the United Way of the Bluegrass 211 coverage area accessing Kynect Resources in coordination with the Cabinet for Health & Family Services, and all organizations onboarding to support those residents. This position requires travel throughout the region as necessary to support the Kynect Resource Specialist when seeking to establish business-to-business relationships by networking with community providers and creating a referral network where clients are referred by UWBG 211 navigators to community partners in their area. The Kynect Manager will build and maintain relationships with community partners to leverage resources and improve services. Due to the occasional travel requirement of this position, the ideal candidate must be a resident of Kentucky with reliable transportation to be considered. ESSENTIAL FUNCTIONS Staff Management - Supervise, coach and mentor the resource center staff to ensure excellent performance and productivity. - Monitor staff schedules and workload distribution to ensure adequate coverage. - Respond to escalations as needed. Service Coordination - Develop, implement, and maintain programs and services that are aligned with our KYNECT contract and objectives of the department and the organization. - Oversee KYNECT service delivery, including community partnerships, client referral services, and client advocacy. - Ensure timely and accurate documentation of all services provided. - Maintain KYNECT contract compliance as assigned. - Provide proactive outreach and reactive response to direct community partners to Kynect Resources, assist with submitting the partner request form, accepting their site, assist with questions related to the onboarding process and assist with directing the community partner to online training materials. - Develop new community resources using various research and collection methods including internet, survey forms, brochures and/or direct contact with service agency representatives. Community Partnerships - Collaborate with KYNECT stakeholders to identify data needs and develop solutions to meet those needs. - Build and maintain relationships with community partners to leverage resources and improve services. - Attend KYNECT community meetings and events to represent KYNECT resources center and identify opportunities for collaboration and growth. - Train/assist community partners with logging in to manage referrals and closing referrals-including backlogged referrals based on the specific need of the partner as needed. - Participate in resource development efforts as requested. Program Evaluation - Develop and maintain in-depth knowledge of the database system including but not limited to data entry, reporting, system maintenance, etc. - Develop and implement a system to evaluate the effectiveness of programs and services as directed by the Director. - Use evaluation data and methods to continuously improve KYNECT programs, client referrals and services. - Guide department Standard Operation Procedures (SOP) implantation scope designated by the 211 Director. - Collect, analyze, and interpret KYNECT Resource data to identify trends, patterns, and insights. - Maintain knowledge and understanding of community resources, including information from the database and daily updates via Intranet and written resources. - Maintain knowledge of all telephone and contact center equipment and software. - Have comprehensive knowledge of the taxonomy system used for the resource database. - Complete other projects/tasks as assigned. SUPERVISORY RESPONSIBILITIES Yes CORE UNITED WAY COMPETENCIES MISSION-FOCUSED - A top priority is to create real social change that leads to better lives and healthier communities. This competency drives performance and professional motivation. RELATIONSHIP ORIENTED - Understands that people come before process and is astute in cultivating and managing relationships toward a common goal. COLLABORATOR - Understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement. RESULTS-DRIVEN - Dedicated to shared and measurable goals for the common good, creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact. BRAND STEWARD - A steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network. COMMUNITY IMPACT COMPETENCIES - Drive for Stakeholder Success - Effective Communication - Adaptability and Change Management - Cross-Functional Capability and Collaboration Requirements QUALIFICATIONS - Bachelor’s Degree in applicable field (e.g., business, communications, nonprofit management, etc.) OR work experience equivalent required. - 5 years of experience in human services or a related field preferred. - 3 years in a community partnership agreement and/or project management preferred. - Strong leadership, communication, and interpersonal skills. - Knowledge of local and national human service resources and best practices. - Experience in KYNECT program development and evaluation preferred. - Ability to work collaboratively with staff, community partners, and clients from diverse backgrounds virtually. - Excellent strategic thinking and problem-solving skills, with attention to detail and follow through. - Achievement oriented; shows initiative and enthusiasm while demonstrating uncompromising responsibility, courage, and self-confidence, even in the face of difficulties. - Proficient with Google and Microsoft Suites. - Strong organizational skills, with ability to manage multiple projects simultaneously, and to work calmly under the pressure of competing priorities and deadlines. - Track record of being highly adaptable to working with changing priorities. - High energy, personal initiative, and passion for the work. - Operates effectively as a highly self-motivated independent contributor, as well as a team-player collaborating as a member of cross-functional teams. - Good interpersonal skills, this includes excellent verbal and written presentation and influence skills. - Ability and willingness to travel and to work evenings and weekends on occasion. - Professionally supportive of UWBG’s mission. REQUIRED LICENSE/REGISTRATION/CERTIFICATIONS - A Valid Kentucky Driver’s license required. - Proof of state minimum auto insurance required. - Within 15 months of hire, earn and maintain InformUSA Community Resource Specialist (CRS) Certifications. PHYSICAL REQUIREMENTS The employee is regularly required to communicate clearly, in oral and written formats, with others in person, over the phone and via other devices. The employee must be able to transcribe, read extensively, prepare, and analyze data and figures, operate a computer and other standard office machinery. The employee is required to travel regularly to locations outside of UWBG facilities to set up displays and presentations in both physical and electronic forms. The employee must have the ability to lift, carry, push, and/or pull objects weighing up to 50lbs. PRE-EMPLOYMENT SCREENING REQUIREMENTS Any candidate offered a position may be required to pass pre-employment screenings as mandated by UWBG. These screenings may include a national background check, and Motor Vehicle Record (MVR) review. BENEFITS The position is full-time, exempt hourly at 37.5 hours/week. New hires are eligible for full benefits plus travel reimbursement upon the first day of work. Pay range $50,500-$56,000 annually. This position is contingent on contract funding. This current contract is funded through June 30. 2026. We are committed to communicating about the future of the position annually. Salary Description $50,500-$56,000 annually

• Identify and engage high-potential partners including Introducing Brokers (IBs), affiliate partners, trading communities, financial influencers, and strategic distribution partners to expand the regional partnership ecosystem • Leverage existing client portfolios and professional relationships to introduce and develop partnership opportunities within the fintech and financial trading sector • Build and manage a structured pipeline of regional partners while actively participating in local business communities, networking events, and professional ecosystems • Represent the organisation within the regional financial and entrepreneurial landscape to strengthen brand visibility and market credibility • Present partnership models and revenue opportunities to prospective partners while structuring mutually beneficial collaboration agreements • Convert established business relationships into scalable affiliate structures and long-term partnership frameworks • Generate net deposits and trading volume through partner networks while driving partner activation, engagement, and retention • Build predictable and sustainable monthly trading volume through ongoing partner development and relationship management • Develop multi-tier affiliate and Sub-IB network structures that support long-term regional ecosystem growth • Align local market development strategies with the organisation's global partnership architecture and expansion • Act as a regional growth leader by mentoring emerging partnership leaders and providing market insights to support global scaling strategies.

• 기존 고객과의 지속적인 비즈니스 관계 구축 • 고객 계획 업데이트 및 관리 • 필드 방문 및 고객과의 관계 유지 • 고객 요구사항 해결 및 제품 보증 요청 관리

As Sales Account Manager, India (based in Bangalore), you will lead commercial execution for India, driving revenue growth across all customers. This role ensures flawless execution of sales plans, accurate forecasting, and alignment with Marketing, Technical Service, Supply Chain, and Finance to deliver business results. About You We’re looking to recruit a Sales Account Manager, India (based in Bangalore). This role reports to the Senior Sales Manager, based in Mumbai About Us Tate & Lyle's purpose, Transforming Lives Through the Science of Food, inspires everything we do. Whether it’s by making food and drink healthier and tastier; continuously improving how we work; promoting a safe working environment; or making a difference in our local communities, we believe we can successfully grow our business and have a positive impact on society. What You’ll Be Doing The main responsibilities of the role will be:- - Overall responsibility for managing, developing and growing the sales of all India technical and commercial support within while managing volume and margin expectations to achieve AOP targets, by formulating sales/ account plan driving category priorities - The individual will have primary responsibility to manage direct accounts, by establishing close account relationship - Responsible for assessing market opportunities and organizational capabilities, utilizing these efficiently and effectively to grow business in the territory - Working independently and/ or together with Technical Service Manager for giving solution to customers in India on T&L portfolio - Securing alignment & support of business development initiatives among cross functional support groups such as product management, marketing, technical service, applications, and commercial (logistics & finance). - Provide monthly, yearly forecast and involve in demand planning forecast review on periodic basis to ensure accuracy in forecast. - Work Independently with great time management - Complete reports and business requirement in a timely manner - May assist in other areas or perform duties as required EHS - Perform, Maintain and improve the EHS standard and requirements as set by the Company. Participate in the company’s EHS program including training, audit etc., arranged by the company - Complete safety training and audits - Report near miss or unsafe act - Improve overall J2EE element scores in each role - Process owner as part of element from Benchmark Location This role is assigned be home-based in Bangalore. What You’ll Have - Min 8 years’ experience managing key accounts within the food ingredients industry - Bachelor’s degree in business administration, food science or related industry with commercial experience - Has experience in and has demonstrated the ability to sell value-added products. - Proven record of customers relationship management. Strong knowledge of the Food Ingredients industry within the territory – sweeteners, modified starches, and fiber or prebiotics, as well as hydrocolloids - Proven ability to meet demanding timelines and achieve lofty targets to deliver results under pressure - Experience and success in a collaborative environment. - Ability to travel domestically and within the region occasionally - Strong business acumen to identify and pursue new opportunities - Excellent presentation and communication skills. - Ability to maintain current and build new key accounts - Ability to build strong, good relationships with internal peers, sales and marketing, and other support functions to drive business results - Confidence and self-motivation with unquestionable work habits and ethics - Fluency in spoken and written English - Positive attitude with ability to handle changes - Good time management What We Can Offer - Base salary with SIP - LinkedIn Learning - Opportunity to partner with teams in the region and globally - Membership in Employee Resource Groups (Professional Women’s Network, LGBTQ+, Black Employee Network, Veterans’, Mental Health) - Mental health and well-being support via Mental Health First Aiders & Employee Assistance Program - Local volunteering opportunities (where applicable) #LI-JL1 - ired Tate & Lyle is an equal opportunity employer, committed to the strength of an inclusive workforce.