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Pitney Bowes logo
Pitney Bowes

Global Shipping and Mailing Company

Benefits Communication Specialist

CommunicationsCommunicationsFull TimeRemoteSeniorTeam 10,001+Since 1920H1B SponsorCompany SiteLinkedIn

Location

Connecticut + 3 moreAll locations: Connecticut | Florida | North Carolina | Ohio

Posted

103 days ago

Salary

$80K - $95K / year

Seniority

Senior

Bachelor DegreeEnglish

Job Description

Benefits Communication Specialist

Pitney Bowes

• Develop clear, concise communications for health, welfare, retirement, and wellness programs across multiple channels (email, mailers, intranet, guides, FAQs, presentations, video, collaboration platforms) and leads execution from concept through delivery. • Owns benefits communication strategy for retiree-focused materials, ensuring accuracy in Medicare-related messaging, eligibility rules, and plan updates. • Owns benefits communication strategy for annual open enrollment, including timelines, messaging, and content development. • Partner with Benefits, HRIS, legal and vendors to ensure all content aligns with plan documents, regulatory requirements, including ERISA, ACA, Medicare and HIPAA, and brand standards. • Draft talking points, job aids, and toolkits for HR partners, managers, and call center teams. • Anticipate questions and risks and proactively address them through targeted messaging. • Maintain and update benefits webpages, portals, and Workday-related content in partnership with HRIS and IT. • Review vendor communications for clarity, accuracy, and tone. • Support change management efforts for new programs, plan design changes, and system enhancements. • Develops change management communication plans, stakeholder messaging and employee readiness materials for major initiatives. • Defines and tracks success metrics such as engagement metrics, enrollment, call center volume and employee feedback and uses data to recommend improvements to communication strategy and delivery.

Job Requirements

  • Experience in benefits communication, change management, employee communication, HR communications, or benefits administration with strong writing skills.
  • Ability to translate complex benefits concepts (medical, dental, vision, retirement, Medicare, retiree plans) into clear, user-friendly language.
  • Strong writing, editing, and content-organization skills with high attention to detail.
  • Experience partnering with HR, Total Rewards, and external vendors.
  • Familiarity with Benefits Administration systems and HRIS platforms.
  • Workday is a plus.
  • Familiarity with Salesforce and SharePoint.
  • Ability to manage multiple deadlines and deliver high-quality content in a fast-paced environment.
  • Bachelor’s degree in Communications, HR, Marketing, or related field preferred.
  • Preferred: Bachelor's Degree in Business Administration, Human Relations, or related field preferred.

Benefits

  • Provide the opportunity to grow and develop your career
  • Offer an inclusive environment that encourages diverse perspectives and ideas
  • Deliver challenging and unique opportunities to contribute to the success of a transforming organization
  • Offer comprehensive benefits globally (PB Live Well)

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