Title: Wealth Management Project Manager, Infosys Consulting Location: Bridgewater, NJ, New York, NY Hybrid Working model with 2-3 days in-person Salary Min 116875 Salary Max 148125 Job Description: The Role - What You'll Do You will be part of a cross-cultural global team working on a variety of business consulting engagements in Wealth Management. You will be a part of a world-class product management team which will help drive innovation and improve user experience in wealth management area. You will take up a range of roles in the areas of process consulting, experience design, business analysis, applied AI, tech strategy, program and change management. You will analyze problems and come up with solutions, often creative and out-of-the-box, apply business consulting frameworks and methodologies to address business problems, collaborate with client stakeholders and be responsible for the delivery of business results to clients. Infosys Consulting's Financial Services Practice is seeking experienced Business Analysts with Wealth Management Industry experience to be hired at a Senior Consultant Level. Here are some engagements our Wealth Management consultants are working on: - Conducting strategic assessments to define future state functional / technical architecture to meet strategic client objectives leveraging Design Thinking, Service Blueprinting approach. - Digitalization of Advisory Platforms covering end to end Advisory lifecycle from Prospecting to Portfolio Management - Machine Learning driven personalization - life events, investment ideas, service alerts and assessment of client attrition risk - Virtual Assistant - Cognitive Assistant Pilot (CAP) to guide Financial Advisors and Customer Support Associates in Salesforce. - Comprehensive portal to do a "Best Match" and find a Financial Advisor (Individual or Teams) by name, nearby location, gender and International Wealth FAs and teams - Smart App where a prospective client can start a bank relationship, find a Financial Advisor, provide discovery for goal-based planning, and schedule an appointment. - Social App for the Financial Advisor to create their social media profiles, provide complete user flows for Facebook Business Page Enrollment, LinkedIn Business Page Enrollment and Approver Review. - Intuitive Advisor Dashboard that provides an advisor full view of his/her book and action items - Reimage Operations Users Experience to create an Intelligent Ops dashboard (with KPIs, Real-time notifications, SLAs etc.) with direct access to ops systems Responsibilities - Functional analysis / SME for specific journeys in Wealth and Trust industry. E.g.: Prospecting, Financial Planning, Portfolio Mgmt., Servicing, Onboarding, Advisor Dashboard - Collaborate cross-functionally with business partners including engineering, marketing, design, and sales to allow for the smooth and efficient flow of product activities. - Work closely with technical departments to ensure user needs are being met and resolve issues as they emerge and evolve. - Manage the product line life cycle from strategic planning to tactical initiatives for both vended and custom solutions. - You will also lead / contribute to sales pursuits, consulting offerings and internal initiatives to participate in a variety of Firm building events. Basic Qualifications - Bachelor's degree or equivalent required - Prior work experience of 5+ years either in management consulting or directly working on advisory business, technology or operational change initiatives in Wealth Management & Trust industry. - Demonstrated ability in defining, mobilizing, and delivering complex change programs in Asset / Wealth Management firms. - Excellent presentation and facilitation skills with ability to build relationships at senior management and CXO levels - Experience of collaborating with teams, comprising both IT and business specialists. - Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time Preferred Qualifications / Skills - Strong knowledge of wealth management industry and business models across North America. - Ability to interact with Financial Advisors, operations, technology and practice leaders alike to understand business models, pain points, regulatory obligations and craft innovative solutions to drive value while balancing standardization. - Understanding of Advisory Solutions - Firm/Advisory/Client Discretionary Products, SMA, UMA, estate planning, trust services etc. - Experience working on industry leading managed account solutions / platforms. - Experience in UX/UI programs in Wealth Management or Asset Management industry to improve client and/or advisor experience. - Ability and willingness to work as part of a cross-cultural team including flexibility to support multiple time zones when necessary General Information Location: NY, NJ. Hybrid Working model with 2-3 days in-person depending on client policies. Internal training & leadership programs complemented by industry recognized certifications for reskilling and upskilling Formal counselor-counselee system aiding and driving well rounded career growth Dedicated mentorship programs, driven by the firm's women leaders for select women consultants, to drive acclimatization and create future-ready leaders Return to Work program to ensure smooth transition for career returners, help new parents, and improve work flexibility Collaborative and open work environment for our consultants to share professional experiences and learn, and define their own success paths This job description may not cover or contain a comprehensive listing of all activities, duties and responsibilities that are required of the employee. Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:- - Medical/Dental/Vision/Life Insurance - Long-term/Short-term Disability - Health and Dependent Care Reimbursement Accounts - Insurance (Accident, Critical Illness , Hospital Indemnity, Legal) - 401(k) plan and contributions dependent on salary level - Paid holidays plus Paid Time Off

• Drive the tactical execution and operational delivery of complex cross-functional projects within Global Operations. • Transform strategic vision into operational reality as a Delivery Manager. • Bridge the gap between business intent and technical execution. • Ensure projects are predictable, transparent, and high-impact. • Serve as the primary advocate for operational excellence and seamless product rollouts. • Translate abstract business needs into actionable, prioritized requirements by conducting end-to-end discovery. • Cultivate deep partnerships across the Global Operations ecosystem. • Drive project momentum by maintaining accountability for timelines and deadlines. • Identify and mitigate risks by mapping complex dependencies. • Generate high-signal, low-noise weekly status updates and maintain rigorous project documentation.

Company Description Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises. Zayo is seeking a Supervisor, Rejection Project Manager to be responsible for overseeing the day-to-day execution of rejected order recovery activities, ensuring timely resolution and movement of orders back into pipeline. This role manages a team of Order Processing Specialists who handle order rejection tasks, ensuring adherence to SLAs, data accuracy, and established workflows. The Supervisor provides daily direction, prioritization, and support to the team while acting as a player-coach, stepping in to assist with order resolution during periods of high volume or operational risk. This role partners closely with Sales, Deal Management (DM), Order Experts, TOV, and Solution Engineering (SE) teams to facilitate efficient issue resolution and maintain pipeline health. RESPONSIBILITIES: Queue & SLA Management - Oversee and support daily queue of rejected and stalled orders, ensuring alignment to SLA targets. - Assign and prioritize work across the team to maintain throughput and minimize backlog. - Monitor order aging, identify delays, and take corrective action to keep orders moving through the pipeline. Order Execution & Issue Resolution - Support and guide team members in investigating rejected orders and identifying root causes. - Ensure adherence to established procedures for correcting order errors and resolving common issues. - Partner with Sales, DM, TOV, and SE teams to obtain missing information and resolve blockers. - Escalate complex or non-standard issues to appropriate stakeholders. Team Leadership & Daily Oversight - Supervise frontline team members performing routine order remediation and coordination tasks. - Provide clear daily direction, prioritization, and workload balancing . - Reinforce adherence to SLAs, quality standards, and process requirements. - Conduct regular coaching, feedback, and onboarding support for new team members. Cross-Functional Communication - Act as a point of contact for day-to-day coordination with Sales, DM, TOV, and SE teams. - Facilitate information exchange to ensure timely resolution of order issues. - Communicate status updates, risks, and blockers to stakeholders as needed. Process Adherence & Continuous Improvement - Ensure consistent use of defined workflows and intake requirements. - Identify recurring issues or process gaps and provide feedback to leadership. - Support implementation of process improvements and updates to team procedures. Reporting & Operational Visibility - Track team performance against SLAs, resolution timelines, and volume metrics. - Provide visibility into queue health, trends, and risks. - Support reporting on rejected order volume, resolution rates, and common error drivers. QUALIFICATIONS: - Bachelor’s degree or equivalent experience required. - Minimum of four (4) years of experience in order management, sales operations, or project coordination. - Prior experience leading or mentoring team members preferred. - Experience working in Salesforce or similar CRM systems. - Ability to manage workload in a high-volume, SLA-driven environment. CORE COMPETENCIES Leadership Focus - Oversees employees performing routine or structured work. - Provides clear direction, coaching, and performance feedback. - Drives accountability to team goals and operational standards. Problem Solving & Decision Making - Uses established procedures to resolve straightforward order issues. - Escalates more complex or undefined problems appropriately. Communication & Influence - Interacts daily with direct reports and functional peer groups. - Focuses on clear communication and effective information exchange. Knowledge & Business Acumen - Demonstrates foundational understanding of order workflows and business operations. - Understands how order accuracy and speed impact customer experience and revenue. Breadth & Complexity - Operates within a defined scope focused on daily execution. - Manages recurring operational tasks and oversees daily/weekly team activities. WORK ENVIRONMENT - High-volume, SLA-driven operational environment. - Requires strong attention to detail, prioritization, and time management. - Player-coach role, balancing team leadership with direct support of order resolution work. Estimated Base Salary Range: $59,800.00 - $92,000.00 USD/annually. The base pay range shown is a guideline and reasonable estimate for this role. It takes into account the wide variety of factors that are considered in making compensation decisions. Actual compensation offered may vary from the posted range based upon geographic location, work experience, skill level, certifications, and other business and organizational needs. Non- sales roles may be eligible to participate in a discretionary annual incentive plan. Sales roles may be eligible to participate in a sales incentive plan. Additionally, this position may be eligible for certain benefits, such as health insurance, life insurance, disability retirement plans, paid time off. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. Benefits, Rewards & Wellness - Excellent Health, Dental & Vision Insurance - Retirement 401(k) Savings Plan - Generous paid time off policy including paid parental leave Zayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Description POSITION: Senior Project Manager – Building Assessment LOCATION: Flexible/Remote within the Greater Charlotte, NC area POSITION SUMMARY As a Senior Project Manager within AEI’s Building Assessment division, your primary responsibilities will include performing increasingly complex Property Condition Assessments of existing commercial properties, monitoring new construction or renovation projects, and assisting with energy and ADA audits. The Senior Project Manager position is a unique opportunity that will expose you to all building types and all building systems. The Senior Project Manager position is a unique opportunity that will expose you to all building types and all building systems. You will have the opportunity to assess and report on the property condition of various commercial projects such as multifamily residential, office, hospitality, retail, industrial, educational, religious, educational, recreational, medical, and assisted living property types, as well as manufactured housing and marinas. The project manager should be familiar with the performance of building and site systems. A candidate for this position should have a background in architecture, engineering, building forensics, or construction management. A college degree in one of these disciplines as well as industry experience is required. Property condition assessment work requires technical writing proficiency, photography skills, and understanding of cost estimating for general budget purposes. ESSENTIAL DUTIES AND RESPONSIBILITIES - Makes forensic assessments of major building systems and distressed conditions - Takes photos of site and building system conditions - Conducts basic interviews and research covering property maintenance history - May complete technical reviews of PCAs - Trains and mentors junior level Project Managers - May serve as Team Lead during complex site visits - Makes recommendations for maintenance and probable costs for building systems using our cost and recommendation libraries - Demonstrates ability to interact with clients and other professionals during site visits - Participates in conference calls with clients - Writes clear and concise condition and status reports using our in-house report templates - Conducts public records research regarding building, zoning, and fire code violations - Conducts periodic site visits to monitor construction, review contractors’ requisitions for payment, and recommends the release of construction funds - Observes general compliance of as-built conditions with the contract drawings and specifications - Reviews construction schedules, trade payment breakdowns, job cost reports, and payment requisitions - Manages multiple projects - Works as a valuable team member - Delivers outstanding client service with timely responses and proactive solutions QUALIFICATIONS - 8 to 12+ years of previous experience performing forensic assessments of major building systems and conditions - 2+ years of experience performing Property Condition Assessments required - Knowledge and experience in assessing various property types - Knowledge of the entitlement/permitting process and construction delivery methods and agreements - Familiarity with construction best practices, general building codes, and various building types - Previous construction administration, construction management, architecture, engineering or similar experience - Previous experience performing PCAs or related projects - Experience with Fannie Mae, Freddie Mac, or HUD guidelines and Property Needs Assessments - Passion for being detail oriented and organized - Proficiency in Word, Excel, and Outlook - Advanced writing and communication skills - Personable and able to communicate with people at all levels - Willingness to travel if necessary - Self-starter, resourceful, and the ability to work productively and independently on multiple projects at a time under strict deadlines with guidance from senior staff - Ability to occasionally climb ladders to access two and three story, low-slope roofs - Ability to work outside and navigate stairs, sites, and building interiors EDUCATION Bachelor’s degree in Engineering, Architecture, or Construction Management required LICENSES / CERTIFICATIONS Registered Architect (R.A.) or Professional Engineer (P.E.) preferred PHYSICAL REQUIREMENTS· The work environment may be both indoors and outdoors. Indoor work takes place in a typical office setting. The noise level in the work environment is usually moderate. Outdoor work requires the ability to effectively perform work in all types of weather conditions. While performing the duties of this job, the employee is regularly required to sit, type, handle office and/or field equipment, speak and hear. The employee may occasionally be required to stand, walk, balance, kneel or crouch. The employee may be required to lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to focus.