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Operations Manager
Location
Philippines
Posted
52 days ago
Salary
0
Seniority
Senior
Job Description
Operations Manager
HireHawk
• Take full ownership of end-to-end operations including suppliers, logistics, inventory, and compliance • Act as the primary point of contact for suppliers, 3PL partners, freight providers, and compliance stakeholders • Manage supplier relationships, including communication, payments, timelines, and capacity planning • Monitor production schedules and proactively address delays or risks • Track defect rates and collaborate with suppliers to improve quality control processes • Build and manage inventory tracking systems • Forecast demand and recommend reorder strategies with appropriate buffer planning • Optimize stock levels to balance availability and cost efficiency • Manage 3PL and freight relationships • Audit invoices and ensure cost accuracy • Coordinate inbound shipments and ensure smooth warehouse operations • Continuously identify opportunities to improve fulfillment efficiency • Coordinate packaging updates with internal and external design teams • Manage operational setup for new SKUs, including production, certifications, and packaging readiness • Track and manage product certifications and regulatory requirements • Maintain organized and up-to-date operational and legal documentation • Ensure compliance issues are proactively addressed • Build scalable SOPs for all repeatable processes • Establish systems that allow future team members to onboard seamlessly • Partner with Customer Service to identify recurring product issues • Feed insights back into supplier relationships and product improvements
Job Requirements
- 5+ years of experience in ecommerce operations, supply chain, or logistics
- Strong understanding of end-to-end supply chain management
- Experience working with overseas manufacturers (China experience preferred)
- Proven experience managing 3PLs and freight providers
- Strong analytical and forecasting skills
- Demonstrated ability to build systems, SOPs, and operational frameworks from scratch
- Experience in startup or high-growth environments
- Proactive, clear communicator who anticipates and solves problems early
- Comfortable leveraging AI tools and technology to improve efficiency
- Background in industrial engineering or product development (nice to have)
- Experience with consumer hardware or tools (nice to have)
- Experience coordinating product improvements with overseas suppliers (nice to have)
Benefits
- Access to a $200k+ perk marketplace with instant discounts on 150+ services
- Access up to 50% of approved earnings before payday (no credit checks or fees)
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Role Description The Operations Specialist plays a key role in supporting the operational delivery of in‑person events and virtual engagement activities for a global leading hotel company’s Field Sales team. This role helps ensure commercial initiatives are delivered consistently, efficiently, and in alignment with established operational processes, while also contributing to performance tracking, activity reporting, and operational visibility. Working in close partnership with the Business Development Managers and cross‑functional stakeholders, the Operations Specialist supports the execution of events, virtual programs, and commercial initiatives that strengthen relationships with travel advisors and enhance market engagement. The role combines hands‑on operational coordination with structured activity tracking and basic reporting to help measure effectiveness, support decision‑making, and ensure continuous improvement across Field Sales initiatives. Key Responsibilities - Events Operations - Coordinate end‑to‑end operational support for key in‑person events hosted by the Field Sales team, including City Hub‑style events and international sales initiatives, from planning through post‑event follow‑up. - Execute logistics for small‑scale events (typically 30–60 attendees) using established procedures, timelines, and checklists. - Order and arrange pre‑approved supplies, equipment, catering, and services in line with standard operating guidelines. - Liaise with approved venues and vendors to confirm availability, logistics, and standard terms, escalating issues or exceptions as required. - Partner with internal stakeholders to ensure clear communication, alignment, and timely execution before, during, and after events. - Provide on‑site operational support when attending events, including coordination of set‑up, real‑time assistance during delivery, and close‑out activities. - Maintain accurate and up‑to‑date operational documentation, including vendor contacts, venue information, and event records. - Demonstrate flexibility by supporting broader operational initiatives and ad‑hoc responsibilities as assigned. - Virtual Engagement - Coordinate the operational delivery of recurring virtual engagement activities for the Field Sales team, tailored by country and region and aligned with established formats. - Support execution of a structured virtual engagement calendar that complements global sales initiatives and reinforces key regional priorities. - Partner with internal stakeholders to collect, organize, and prepare required content ahead of each virtual engagement. - Coordinate with Marketing teams to route materials for review and approval in line with established processes. - Support post‑engagement follow‑up by organizing feedback, participation data, and basic performance insights. - Operations Support - Provide day‑to‑day administrative and operational support to the Field Sales team in partnership with the Operations Manager. - Accurately enter and maintain event and activity data in internal tracking systems to support visibility into commercial support efforts. - Assist with the operational execution of commercial initiatives such as discovery days, quizzes, and related engagement activities. - Support preparation of ad‑hoc operational materials, post‑event summaries, and basic analytics and reporting. Qualifications - Experience coordinating and supporting small‑scale, process‑driven events using standardized procedures and timelines. - Strong organizational skills with the ability to manage multiple tasks and deadlines effectively. - Detail‑oriented and reliable, with a consistent approach to following processes and checklists. - Adaptable and comfortable responding to last‑minute changes or evolving operational needs. - Willingness to support ad‑hoc tasks and flexible working hours when required. - Proficient in Microsoft Outlook, Word, Excel, PowerPoint, and Teams; experience with WebEx and Zoom required. - Experience with Salesforce preferred; exposure to reporting or analytics tools is a plus. - Professional demeanor with strong written and verbal communication skills in English. - Experience in the hospitality or travel industry preferred. - Must reside in the UK, with preference for candidates based in or near a major metropolitan area to support occasional travel. - Willingness to travel up to 10% as required. Benefits - Paid holidays - Pension eligibility - Phone allowance
Operations & Scheduling Assistant
Unity Communications.Your global sales and BPO partner in the US, Philippines, and Latin America
• Gestionar horarios con proveedores y supervisores • Hacer seguimiento a plazos y actualizaciones de proyectos • Asistir con la preparación de la nómina • Monitorear gastos y recibos • Mantener informes y rastreadores • Escalar retrasos o problemas proactivamente
Date Posted: 2026-04-17Country: United States of AmericaLocation: US-MN-REMOTEPosition Role Type: RemoteU.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.Security Clearance Type: None/Not RequiredSecurity Clearance Status: Not Required At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Collins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defense industry. With a comprehensive portfolio and deep technical expertise, we help customers meet the demands of the global market. Join us and help shape the future of aerospace and defense. The Operational Excellence role for Avionics Operations Region 1 requires a recognized expert in Business and Operations processes who can lead strategic planning efforts and develop new growth strategies. Leadership through influence and demonstrated project management expertise are essential for success in this position. This is a pivotal role in the success of Region 1 Avionics Operations. Deep cross functional networks, or the ability to establish strong networks in the Program Office, Supply Chain, and Quality are critical for driving Region 1 Avionics Operations success. What You Will Do: - Facilitate meeting and exceeding all Operations and Strategic Business Unit goals for the region, including quality, cost, schedule, and cash flow - Represent the Regional Leader as the operations facing focal point for the VP of Ops and/or VP-GM of Vision & Sensing Systems, as needed - Drive Operational Excellence Avionics Operations for Region 1. This includes: - Support all Operations and region facing needs/requests - Represent Operations and region for long range and annual operating planning (AOP) - Partner with Operations Excellence peers on improvement initiatives and standardization of practices - Provide awareness/updates on Operations and region initiatives - Develop and guide the implementation of strategies to continuously improve and enhance the efficiency, effectiveness, quality, and overall performance of the sites within the region - Ensure all sites maintain a continuously improving Environmental, Health and Safety program - Ensure all sites maintain compliance with the Corporate Policies and Procedures, including all ethics and code of conduct policies - Facilitate organizational development programs across sites including mentoring and coaching of the site leadership teams and their organizations - Create and foster a team-oriented, accountable environment - Implement and execute strategies to continuously improve and enhance the efficiency, effectiveness, quality, and overall performance of the sites within the region - Assemble recurring deliverables (i.e. monthly OA materials) for region and Operations - Provide other Chief of Staff responsibilities upon request - Travel approximately 25% (dependent on candidate home location) Qualifications You Must Have: Typically requires a University Degree and minimum 9 years prior relevant experience or an Advanced Degree in a related field and minimum 7 years of experience or in absence of a degree, 10 years of relevant experience. 5+ years of Operations experience. Qualifications We Prefer: - Demonstrated success in senior level leadership, planning and forecasting. - Executive level communication and presentation skills. - Experience with and understanding of RLPM. - Varied professional background to support network and influence capability. - Experience leading cross-functional teams and leaders within a complex and sometimes ambiguous matrix organization. What We Offer: Some of our competitive benefits package includes: - Medical, dental, and vision insurance - Three weeks of vacation for newly hired employees - Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option - Tuition reimbursement program - Student Loan Repayment Program - Life insurance and disability coverage - Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection - Birth, adoption, parental leave benefits - Ovia Health, fertility, and family planning - Adoption Assistance - Autism Benefit - Employee Assistance Plan, including up to 10 free counseling sessions - Healthy You Incentives, wellness rewards program - Doctor on Demand, virtual doctor visits - Bright Horizons, child and elder care services - Teladoc Medical Experts, second opinion program - And more! Learn More & Apply Now! Collins Aerospace, an RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market. Avionics delivers advanced cockpit displays, vision systems, and comprehensive digital solutions for global government, commercial and business aviation customers. We provide connectivity and managed data services to ensure safety and seamless communication for passengers, crews, and militaries, from aircraft and airports to air traffic management. Join us in creating solutions that connect the world, one flight at a time. Start your application today. Remote: We prefer a candidate located in Iowa | Minnesota | North Carolina. Employees who are working in Remote roles will work primarily offsite (from home). 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Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. 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AVP, Operations Modernization & Workforce Transformation
Nationwide InsuranceNationwide Insurance, founded in 1926, is one of the oldest and most well-respected insurance agencies in the United States. Headquartered in Columbus, Ohio, where more than 10,000
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Please Note: This position is open to working remotely in the United States. #LI-MM1 Job Description Summary The Associate Vice President, Operations Modernization & Workforce Transformation plays a critical role in advancing Personal Lines Operations by leading workforce transformation, global sourcing strategy, and AI enabled workflow automation. This leader shapes how work is delivered across PL Operations—balancing onshore, near shore, offshore and digital execution —while partnering with enterprise teams and operational leaders to accelerate digital adoption, enhance efficiency, and strengthen customer and associate experiences. Through evaluation of modernization opportunities including AI and automation, serving as the voice of PL Operations, and aligning with global delivery partners, the AVP contributes to building future forward future ready capabilities for PL Operations. This leader drives operational readiness, reinforces digitally enabled and globally integrated ways of working, and ensures that transformation efforts are executed with consistency, transparency, strong vendor governance, and measurable business impact. Job Description Key Responsibilities: - Support strategic and forward-facing work by development and refinement of the AI, automation, and digital transformation roadmap for Personal Lines Operations by translating strategy into actionable plans and operational practices. - Drive workflow innovation by integrating AI tools and intelligent automation into operational practices. - Partners with business and enterprise teams to evaluate and prioritize AI and automation use cases, conducting feasibility assessments and prioritization, and supporting resource alignment. - Lead change management, adoption, and performance of digital workflows and AI solutions, monitoring rollout progress, value realization, and user experience. - Support workforce transformation, helping strengthen digital capabilities, AI literacy, and new ways of working across PL Operations. - Assist in change leadership activities, including communications, training coordination, stakeholder engagement, and reinforcing adoption of new tools. - Support day-to-day execution and optimization of the global delivery strategy, aligning with partners to ensure performance, service quality, and operational readiness. - Monitor global delivery partner performance and identify future forward opportunities for improvement, escalating issues and supporting remediation efforts as needed. - Collaborate with enterprise risk, data, and analytics teams to strengthen AI governance, standards, and model monitoring, while leveraging predictive analytics to enhance forecasting, decision making, and operational efficiency. - Promote continuous improvement and innovation, identifying opportunities to simplify workflows, enhance productivity, and scale emerging digital capabilities. - Serve as the Voice of the Business for PL Operations to inform AI and automation prioritization and strategic decision‑making - Build and strengthen strategic vendor and partner relationships to advance modernization initiatives and leverage vendor innovation to enhance delivery quality and operational performance. May perform other responsibilities as assigned. Reporting Relationships: Reports to VP. Leads 3+ direct reports with indirect reports Typical Skills and Experiences: Education: Bachelor’s degree or post-secondary studies degree strongly preferred. Relevant professional designations or claims-specific certifications are highly desirable. Experience: 10 or more years of experience delivering enterprise automation and AI initiatives, leading cross-functional digital transformation, collaborating with global partners, and supporting talent and operating model evolution. 5+ years in leadership capacity at an executive level. Knowledge, Abilities and Skills: Technical & Functional Knowledge - Understanding of AI/ML concepts, automation technologies, and agentic AI systems. - Familiarity with workflow tools, process automation platforms, and digital operations suites. - Strong grasp of process redesign methodologies (e.g., Lean, Six Sigma, process mining). - Knowledge of data management, model lifecycle practices, quality controls, and monitoring frameworks. Leadership & Collaboration Skills - Ability to lead through influence across a global, matrixed organization. - Strong executive communication and stakeholder management skills. - Ability to create clarity from ambiguity and drive adoption of new capabilities. - Skilled at coaching teams to experiment, prototype, and adopt new technologies. Strategic & Analytical Skills - Strong problem solving, analytical thinking, and prioritization capabilities. - Ability to evaluate automation value, cost to serve impacts, productivity gains, and vendor performance. - Skilled at designing scalable operating models and future state workflows. Other criteria, including leadership skills, competencies and experiences may take precedence. Staffing exceptions to the above must be approved by the hiring manager’s leader and Human Resource Business Partner. Values: Regularly and consistently demonstrates the Nationwide Values. Job Conditions: Overtime Eligibility: Exempt (Not Eligible) Working Conditions: Normal office environment; may require limited travel or extended hours during major reviews, regulatory events, or enterprise rollouts. ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties. We currently anticipate accepting applications until 05/01/2026. However, we encourage early submissions, as the posting may close sooner if a strong candidate slate is identified before the deadline. Benefits We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here. Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law. This position could be filled within any of the lower 48 U.S. states. Smoke-Free Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, individuals may contact the Smokefree Air Act Helpline at 888-944-2247. For NY residents please review the following state law information: Notice of Employee Rights, Protections, and Obligations LS740 (ny.gov) https://dol.ny.gov/system/files/documents/2022/02/ls740_1.pdf NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means. Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule. The national salary range for AVP, Operations Modernization & Workforce Transformation : $154,000.00-$290,000.00 The expected starting salary range for AVP, Operations Modernization & Workforce Transformation : $154,000.00 - $258,000.00



