If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Please Note: This position is open to working remotely in the United States. #LI-MM1 Job Description Summary The Associate Vice President, Operations Modernization & Workforce Transformation plays a critical role in advancing Personal Lines Operations by leading workforce transformation, global sourcing strategy, and AI enabled workflow automation. This leader shapes how work is delivered across PL Operations—balancing onshore, near shore, offshore and digital execution —while partnering with enterprise teams and operational leaders to accelerate digital adoption, enhance efficiency, and strengthen customer and associate experiences. Through evaluation of modernization opportunities including AI and automation, serving as the voice of PL Operations, and aligning with global delivery partners, the AVP contributes to building future forward future ready capabilities for PL Operations. This leader drives operational readiness, reinforces digitally enabled and globally integrated ways of working, and ensures that transformation efforts are executed with consistency, transparency, strong vendor governance, and measurable business impact. Job Description Key Responsibilities: - Support strategic and forward-facing work by development and refinement of the AI, automation, and digital transformation roadmap for Personal Lines Operations by translating strategy into actionable plans and operational practices. - Drive workflow innovation by integrating AI tools and intelligent automation into operational practices. - Partners with business and enterprise teams to evaluate and prioritize AI and automation use cases, conducting feasibility assessments and prioritization, and supporting resource alignment. - Lead change management, adoption, and performance of digital workflows and AI solutions, monitoring rollout progress, value realization, and user experience. - Support workforce transformation, helping strengthen digital capabilities, AI literacy, and new ways of working across PL Operations. - Assist in change leadership activities, including communications, training coordination, stakeholder engagement, and reinforcing adoption of new tools. - Support day-to-day execution and optimization of the global delivery strategy, aligning with partners to ensure performance, service quality, and operational readiness. - Monitor global delivery partner performance and identify future forward opportunities for improvement, escalating issues and supporting remediation efforts as needed. - Collaborate with enterprise risk, data, and analytics teams to strengthen AI governance, standards, and model monitoring, while leveraging predictive analytics to enhance forecasting, decision making, and operational efficiency. - Promote continuous improvement and innovation, identifying opportunities to simplify workflows, enhance productivity, and scale emerging digital capabilities. - Serve as the Voice of the Business for PL Operations to inform AI and automation prioritization and strategic decision‑making - Build and strengthen strategic vendor and partner relationships to advance modernization initiatives and leverage vendor innovation to enhance delivery quality and operational performance. May perform other responsibilities as assigned. Reporting Relationships: Reports to VP. Leads 3+ direct reports with indirect reports Typical Skills and Experiences: Education: Bachelor’s degree or post-secondary studies degree strongly preferred. Relevant professional designations or claims-specific certifications are highly desirable. Experience: 10 or more years of experience delivering enterprise automation and AI initiatives, leading cross-functional digital transformation, collaborating with global partners, and supporting talent and operating model evolution. 5+ years in leadership capacity at an executive level. Knowledge, Abilities and Skills: Technical & Functional Knowledge - Understanding of AI/ML concepts, automation technologies, and agentic AI systems. - Familiarity with workflow tools, process automation platforms, and digital operations suites. - Strong grasp of process redesign methodologies (e.g., Lean, Six Sigma, process mining). - Knowledge of data management, model lifecycle practices, quality controls, and monitoring frameworks. Leadership & Collaboration Skills - Ability to lead through influence across a global, matrixed organization. - Strong executive communication and stakeholder management skills. - Ability to create clarity from ambiguity and drive adoption of new capabilities. - Skilled at coaching teams to experiment, prototype, and adopt new technologies. Strategic & Analytical Skills - Strong problem solving, analytical thinking, and prioritization capabilities. - Ability to evaluate automation value, cost to serve impacts, productivity gains, and vendor performance. - Skilled at designing scalable operating models and future state workflows. Other criteria, including leadership skills, competencies and experiences may take precedence. Staffing exceptions to the above must be approved by the hiring manager’s leader and Human Resource Business Partner. Values: Regularly and consistently demonstrates the Nationwide Values. Job Conditions: Overtime Eligibility: Exempt (Not Eligible) Working Conditions: Normal office environment; may require limited travel or extended hours during major reviews, regulatory events, or enterprise rollouts. ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties. We currently anticipate accepting applications until 05/01/2026. However, we encourage early submissions, as the posting may close sooner if a strong candidate slate is identified before the deadline. Benefits We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here. Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law. This position could be filled within any of the lower 48 U.S. states. Smoke-Free Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, individuals may contact the Smokefree Air Act Helpline at 888-944-2247. For NY residents please review the following state law information: Notice of Employee Rights, Protections, and Obligations LS740 (ny.gov) https://dol.ny.gov/system/files/documents/2022/02/ls740_1.pdf NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means. Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule. The national salary range for AVP, Operations Modernization & Workforce Transformation : $154,000.00-$290,000.00 The expected starting salary range for AVP, Operations Modernization & Workforce Transformation : $154,000.00 - $258,000.00

In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what’s possible. Job Description: Parsons is looking for a talented Military Liaison Officer / Military Operations Analyst to join our growing team! In this role you will get to support interoperability solutions for sensors, command and control, and Intelligence systems for the common operating environment. Specifically, this LNO will will interface with CPE ISW Integration Directorate and various commands and organizations to ensure synchronization of efforts to meet current and emerging requirements. What You'll Be Doing: - Responsible for synchronizing operations for the Integration Team, while acting as a liaison to various commands to ensure CPE-IWS lines of effort are met - Represent and advocate CPE-IWS Integration Directorate leadership priorities during strategic key leader engagements and planning events at all levels - Plan, coordinate, assist, and report effects of tactical Soldier Touch Points with operational experimentations/exercises to the PMs. - Liaise between the PMs and tactical units to synchronize CPE-IWS elements with tactical unit training events involving intelligence systems and sensors. - Maintained the long- and short-range calendars, coordinated team TDY agendas including meeting times and locations, coordinated complex itineraries for several PMs and the CPE-IWS for key leader engagements. What Required Skills You'll Bring: - BA/BS Degree and 15+ years of experience - Active duty military experience supporting various AORs - Experience with CPE ISW organization, mission, and priorities - Experience as an LNO - Professional with operational and organizational leadership experience at multiple command levels - Excellent interpersonal and communication skills - Proven ability to brief senior leaders and VIPs - Possess and maintain current TS/SCI clearance What Desired Skills You'll Bring: - MA/MS Degree - Intelligence Operations Experience preferred Security Clearance Requirement: An active Top Secret SCI security clearance is required for this position.​ This position is part of our Federal Solutions team. The Federal Solutions segment delivers resources to our US government customers that ensure the success of missions around the globe. Our intelligent employees drive the state of the art as they provide services and solutions in the areas of defense, security, intelligence, infrastructure, and environmental. We promote a culture of excellence and close-knit teams that take pride in delivering, protecting, and sustaining our nation's most critical assets, from Earth to cyberspace. Throughout the company, our people are anticipating what’s next to deliver the solutions our customers need now. Salary Range: $134,100.00 - $241,400.00 We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, Employee Stock Ownership Plan (ESOP), 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle! This position will be posted for a minimum of 3 days and will continue to be posted for an average of 30 days until a qualified applicant is selected or the position has been cancelled. Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status. We truly invest and care about our employee’s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest—APPLY TODAY! Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/.

• planning and executing successful product launches through partnering with Brand and Digital Marketing, Sales, Operations, Legal, Medical, Regulatory, Compliance and Customer Support teams to execute go-to-market strategies supporting the overall commercial organization • managing launch timelines for US Marketing Operations and ensuring alignment across all stakeholders • leading operational analytics, print and fulfillment operations for the US Marketing Operations team • ensuring all deliverables are completed on schedule and within budget while driving strong market readiness, customer engagement, and strategic business alignment • managing cross-functional teams to deliver successful product launches in compliance with regulatory standards • Owning and driving end-to-end product launch execution on behalf of US Marketing Operations supporting our commercial cross-functional teams and vendors to plan timelines, align on asset requirements, ensure compliance and version control, proactively manage risks, and deliver seamless execution from production through field distribution • Understanding and executing detailed launch roadmaps developed by Brand and Digital Marketing partners with a base knowledge of competitive intelligence and market research that supports differentiated product positioning and messaging • Managing US Marketing Operations pre-launch readiness activities including field force training, asset prioritization, KOL engagements with speaker programs, conventions, and print/fulfilment logistics • Analyzing post launch KPIs, asset optimization, launch readiness, marketing, and sales engagement programs for US Marketing Operations areas of activity • Supporting commercial with internal and external agency optimization and timelines, the development of promoted materials and ensuring compliance with MLR review processes and alignment with regulatory timelines • Developing and managing operational metrics, KPIs, lead generation, asset optimization, and reporting across key US Marketing Operations functions, building scalable dashboards and reporting tools to support consistent performance tracking and business oversight • Managing day-to-day print production and fulfillment operations across brand teams, ensuring smooth execution, clear coordination with vendors, and timely delivery of materials • Oversee operational and financial coordination for print production and fulfillment activities, including workflow management, issue resolution, and budget tracking • Seeking opportunities and developing work groups for continuous improvement to deliver actionable insights and leadership reporting by establishing reporting cadences, analyzing trends to identify risks and improvement opportunities, and partnering cross-functionally to drive data-informed decision-making and continuous enhancement of initiatives

• Lead and evolve our cloud infrastructure and operational practices across a globally distributed SaaS platform • Ensure the reliability, scalability, and efficiency of our systems running across multiple AWS regions in the United States and Europe • Partner closely with Engineering, Security, and Product to strengthen operational excellence • Enhance system observability and drive continuous improvement in how we build and run services • Lead a distributed team of engineers across the US and UK • Foster a high-performing, collaborative, and growth-oriented environment • Guide architecture decisions for microservices, Kubernetes (EKS), and serverless workloads • Advance our observability strategy using Datadog • Establish and refine incident management practices • Lead efforts to reduce MTTR and improve incident response effectiveness • Oversee ongoing operations of a legacy .NET-based solution hosted in private data centers