• Engage at C-level to build executive conviction around AI-led and agentic transformation • Define enterprise-wide AI transformation roadmaps • Structure ambiguous business challenges into clear problem statements • Assess how AI, automation, and agentic capabilities can reshape organizational processes • Architect the shift from traditional interaction management to fully orchestrated workflows • Lead cloud migration strategy from on-premises environments to NiCE CXone • Design and execute change management programs • Develop business cases, transformation roadmaps, and executive-level materials • Facilitate executive alignment workshops and stakeholder interviews • Translate strategic goals into execution plans with clear milestones • Identify risks and recommend actions to improve delivery and adoption • Contribute to NiCE's consulting IP and executive briefing materials

Title: Senior Solution Consultant, Media and Entertainment Location: New York City, NY Hybrid Job Description: At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you. The Solutions Consulting team at Braze is a powerhouse group of technical storytellers. We operate at the intersection of technology, strategy, and narrative, pairing deep technical credibility with strong customer-facing storytelling to help teams confidently invest in Braze. Solutions Consultants are trusted advisors to prospective customers during the sales process, bringing product expertise, strategic vision, and best practices to each engagement. This role is ideal for someone who is comfortable owning deal strategy and technical validation in sophisticated sales cycles, and who enjoys partnering closely with Sales, Product, Security, and Marketing to deliver strong customer outcomes. This role requires travel, up to 50% at peak times, and is based in our New York City office. WHAT YOU'LL DO Lead complex pre-sales opportunities - Run structured discovery to uncover customer goals, constraints, and success criteria, then map them to a clear Braze solution - Deliver product demonstrations, workshops, and technical deep dives tailored to both business and technical audiences - Design and support technical validations and POVs that build customer confidence in Braze capabilities Partner deeply across teams to drive outcomes - Collaborate with Account Executives and segment leadership on account strategy, deal planning, and mutual action plans - Partner with Security, Legal, Product, and Services teams to address risk, implementation considerations, and customer-specific requirements - Help ensure clean handoffs to post-sales teams by aligning on solution scope, expectations, and success criteria early Grow team capability through mentorship and best practices - Mentor Solutions Consultants through deal support, feedback on discovery and demos, and sharing best practices - Raise the bar on quality, consistency, and customer-facing polish across the team Stay current and help customers adopt modern approaches - Stay on top of new Braze capabilities, including BrazeAI features such as AI Decisioning Studio, AI Content Optimizer, AI Agents, and more - Help customers understand how to adopt new capabilities practically, grounded in their data, channels, and operating model WHO YOU ARE - Strong written and verbal communicator with the ability to present confidently to both technical and business stakeholders - Comfortable leading complex sales cycles and navigating ambiguity with structure and good judgment - Collaborative teammate who is known for follow-through and partnership with Sales and cross-functional teams - Experience selling into enterprise accounts with sophisticated evaluation processes, ideally within or adjacent to regulated industries - Domain knowledge in two or more of the following: AI, SaaS, Mobile, APIs, Marketing Automation, Marketing Analytics, Data and Architecture, Security and Compliance, or Programming (including HTML) - Interested in mentoring others and helping improve how the team sells and delivers value For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $92,000 and $140,000/year, with an expected On Target Earnings (OTE) between $132,000-$200,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company. #LI-Hybrid WHAT WE OFFER More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as: - Competitive compensation that may include equity - Retirement and Employee Stock Purchase Plans - Flexible paid time off - Comprehensive benefit plans covering medical, dental, vision, life, and disability - Family services that include fertility benefits and equal paid parental leave - Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend - A curated in-office employee experience, designed to foster community, team connections, and innovation - Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching - Employee Resource Groups that provide supportive communities within Braze - Collaborative, transparent, and fun culture recognized as a Great Place to Work® ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore. The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER At Braze, we strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you. We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

We provide technology that financial institutions use to manage risk and drive growth. Our solutions automate key processes – from anti-money laundering to fraud detection to CECL readiness to digital lending – empowering our customers by addressing their Enterprise Risk Management needs. Abrigo is seeking a consultative, client-centric, and technically skilled Technical Account Management (TAM) Consultant to serve as a trusted advisor for financial institutions using our Sageworks Loan Origination solution. This position offers the opportunity to build strategic, long-term partnerships by providing proactive technical guidance, system optimization, and best practice recommendations. The TAM Consultant will report to the Director of Advisory Services and collaborate closely with Sales, Client Success, Implementation, Integration, Client Education, Project Management, and Support teams to help customers maximize the value of their investment and continuously improve their use of the system. This position will be based in Raleigh, NC, Austin, TX, or remotely. What You'll Do: - Serve as a primary technical advisor and advocate for a dedicated set of clients, aligning configurations and system use with customer goals and evolving business needs. - Provide proactive, consultative guidance through regularly scheduled check-ins, ongoing analysis of system utilization, and strategic recommendations. - Lead recurring or one-time optimization engagements by conducting in-depth configuration and usage reviews and delivering actionable insights to enhance efficiency and performance. - Monitor customer adoption and usage trends, identifying risks or opportunities for training, configuration changes, or additional services. - Facilitate communication across internal Abrigo teams on behalf of customers to resolve issues, clarify roadmap items, and ensure timely support and resolution. - Maintain a thorough knowledge of the Sageworks Loan Origination platform and remain up to date with new features and enhancements. - Collaborate cross-functionally with Sales, Product, Support, and Client Success teams to ensure a seamless customer experience and drive value realization. - Help manage time allocation for recurring service tiers (e.g., 4 or 8 hours/month), tracking efforts to ensure meaningful engagement within scope. - Deliver insights gathered during optimization or recurring reviews back to internal teams to improve product design, documentation, and service offerings. - Travel up to 50% as needed for onsite optimizations or strategic planning sessions. What You'll Need: - Excellent communication, relationship management, and consultative skills - Strong analytical skills and experience with software configuration or optimization - Experience working with financial institutions or in a banking/lending environment preferred - Proven ability to manage customer relationships and prioritize competing demands - Bachelor’s Degree required; additional certifications or MBA preferred - Prior knowledge and experience operating in the Sageworks Loan Origination System; preferred - Comfort navigating a dynamic environment with cross-functional collaboration What You'll Get: - Market competitive total rewards package - To be part of the Heart & SOUL of a winning company with an inspiring mission - The opportunity to Make Big Things Happen - Competitive salary along with full health benefits with an HSA option - Flexible PTO and bank holidays - 401(k) plan and company match We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, age, genetic trait, sexual orientation, national origin, disability status, or any other characteristic protected by law. Abrigo is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at Careers@abrigo.com with the subject line accommodation.

Pre-Sales Solution Consultants at Clarivate are an engine for commercial growth, a trusted advisor to customers and prospects, and an outstanding cross-functional team player. As an individual contributor, you will be expected to be a Subject Matter Expert (SME) who can demonstrate domain expertise and a strong personal brand of experience, domain/solution/technical knowledge, and practical business applications that build trust and demonstrate value to customers and prospects. Solution Consultants are also thought leaders in their given domain and often contribute to marketing and demand-generating activities, such as participating in webinars and conferences, writing blogs and white papers, and supporting other critical commercial initiatives. About You – experience, education, skills, and accomplishments - Advanced degree in Life Sciences or Healthcare-related field (or additional experience to compensate for degree) - Minimum of 10 years of experience; in combination of biomedical pharma or academic experience preferably using data, software, and services to enable processes, make decisions, and deliver value It would be great if you also have… - Experience with application programmatic interfaces, data engineering, or programming/scripting is a plus - Published academic research and public speaking experience in domain area is a plus - Previous solution consulting or SME experience is a plus What will you be doing in this role? As a Business Consultant, your primary duties will revolve around driving commercial outcomes by building customer trust and confidence in our proposed solutions and associated value proposition. You will work with the customer and commercial teams to define solution packages and identify the set of products, solutions, and services that will best serve their needs. While this role may involve the need to “demo solutions” to achieve this goal, the role is primarily focused on building trust through subject-matter expertise and solving customer problems via a combination of Clarivate solutions. Additionally, you should be comfortable leading strategic pilots and/or advisory-related client engagements that are meant to demonstrate client value and lead to larger, longer-tail ACV opportunities. Using these strengths: DOMAIN & SUBJECT-MATTER EXPERTISE - Strong background in Life science and Healthcare and for this specific role, Industry expertise in the R&D (preclinical or clinical), market access or market intelligence - Ability to clearly explain and articulate the value of relevant healthcare data and analyze - Published research relevant to the customer vertical and domain is a plus - Must have an ability to gain and retain customer trust, confidence, and respect ​CONSULTING & PROBLEM-SOLVING - Strong problem solving and analytical skills - Customer-centricity and ‘outside-in’ approach to commercial problems - Ability to “speak the customer’s language” and translate Clarivate terminology and concepts into terms that will demonstrate value - Excellent oral and written communication, presentation, and customer-facing skills - Managing / leading engagements while assembling resources from across the business to support advisory related projects TECHNICAL EXPERTISE & SOLUTION ENGINEERING - General aptitude with common business software applications and quick software learning skills is an absolute must for this role - Data analytics and relevant programming languages a plus TEAMWORK & COLLABORATION - Proactive mentality and ability to prioritize using metrics- and outcome-based approach - Outstanding time management skills and comfortable working in a very high-pace, dynamic environment - Ability to work as part of and with remote cross-functional and cross-cultural teams - Build strong relationships internally and externally with critical stakeholders - Customer-centric with a track record of consistently delivering on commitments - Willingness to travel if and when required (potentially minimum 25%) About the Team This is a global team of 10 members who are subject matter experts toward mostly pharmaceutical customers accelerating the development of drugs. Presenting solutions, while acting on feedback that brings future enhancements. Internal teams they collaborate with including content, sales, product and marketing. Hours of Work - This is a remote position based anywhere in US - This is a full-time position, primarily working core business hours EST zone. Compensation The expected base salary for this position is $104,000 - $130,000 USD per year. This role is eligible for (incentive or bonus) earnings. Individual pay is based upon experience, education, skill and ability, expertise, and relevant factors. In addition to a competitive remuneration package, you will be eligible to participate in a benefits package that includes medical, dental, prescription drug, life insurance, 401k with match, long term disability coverage, vacation, sick time, volunteer time, discount programs, and many more. At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.