Braze

Title: Manager, Technical Support Location: Jakarta Job Description: At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you. WHAT YOU’LL DO As a Manager in our Global Technical Support team, you will play a crucial role in leading a local team of support agents committed to fostering strong post-sale technical relationships with our customers. Your core responsibilities will include ensuring your team meets their KPIs, conducting regular one-on-one meetings, providing feedback, and mapping out career development plans. You will be responsible for evaluating your team's performance and actively involved in setting and reviewing their OKRs. Moreover, you will address underperformance through constructive feedback and proper documentation. Additionally, you will actively manage other key people processes, including hiring and onboarding. As a leader, you will focus on creating opportunities for growth for your team by mentoring, teaching, and providing valuable feedback. Your aim will be to elevate team performance by instilling a growth mindset and sharing your expert knowledge to support their professional development. Your role requires delivering high-impact outputs that demand meticulous attention to detail, accuracy, and thoroughness. You will advocate for and maintain team standards while understanding team challenges and identifying effective strategies to overcome them. In project leadership, you may indirectly manage team members and extend feedback across diverse areas of expertise. Additionally, you will serve as an escalation point for complex customer issues, ensuring exceptional customer satisfaction. WHO YOU ARE - 2-4 years of management experience in overseeing a technical support organization, preferably within a SaaS B2B environment. - Proven track record in leadership and talent development, including the recruitment, motivation, and mentoring of high-performing teams. - Demonstrated ability to coach and cultivate a culture of continuous learning and adaptation. - Expertise in addressing complex and time-sensitive technical support challenges effectively. - Exceptional written and verbal communication skills. - Capability to foster a growth-oriented and supportive team culture that encourages development and collaboration. - Experience in working within decentralized organizations, facilitating collaboration with partners and team members across diverse regions and time zones. - Skilled in managing critical customer-facing escalations and maintaining clear communication with internal and external stakeholders until resolution is achieved. - Strong attention to detail for documentation and process standardization across global teams. - Ability to synthesize complex concepts and articulate them clearly to varied audiences. - In-depth knowledge of case management processes, including issue resolution, escalation management, and knowledge-centered support. - Proficiency with case management tools, such as Salesforce, Zendesk, or other similar CRM ticketing systems. - Comprehensive understanding of key support KPIs, including Customer Satisfaction (CSAT), Customer Effort Score (CES), and time to resolution. - Experience with the following technologies will be considered a plus: HTML, CSS, JavaScript, APIs, and/or SQL. - Experience with the following tools will be considered a plus: Postman, Snowflake, and/or Kibana. WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as: - Competitive compensation that may include equity - Retirement and Employee Stock Purchase Plans - Flexible paid time off - Comprehensive benefit plans covering medical, dental, vision, life, and disability - Family services that include fertility benefits and equal paid parental leave - Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend - A curated in-office employee experience, designed to foster community, team connections, and innovation - Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching - Employee Resource Groups that provide supportive communities within Braze - Collaborative, transparent, and fun culture recognized as a Great Place to Work® ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore. The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER At Braze, we strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you. We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you. Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

Title: Customer Success Manager II Location: Austin, TE At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you. As a Customer Success Manager in our Retail team you will be part of a team managing some of the world’s biggest and most recognizable brands. WHAT YOU'LL DO - Partner with Account Executives to ensure commercial alignment & drive client renewals, retention & net retention targets for your customers - Be your customers’ main point of contact and trusted advisor at Braze - Drive feature adoption by building a shared Success Plan with your customers, providing strategic guidance, enablement, and day-to-day advice to help them hit their objectives with Braze - Drive customer advocacy by building strong customer relationships and creating mutual value for your customers and Braze - Proactively analyze your customer product usage to identify opportunities and risks to account health - Maintain ongoing regular contact with your customers via ad-hoc communications, regular check-ins, events, and Executive Business Reviews. - Advocate for your customers, soliciting and synthesizing customer product feedback to contribute to product development - Provide continuing education for customers to maximize product usage, identifying new or unused Braze features that could provide value for your customer and represent an upsell opportunity for Braze. - In addition to being a dedicated contact for strategy, product training inquiries, and non-technical support, you will coordinate with other Braze teams including Technical Support, Industry Solutions, and Deliverability Services to ensure your customers receive the support they need simply and seamlessly - Work with Onboarding Managers and other Customer Success Partners to seamlessly transition clients from onboarding to ongoing activity. - You will likely spend time onsite with customers and may travel [internationally] Please note this job description cannot possibly cover every duty you may need to undertake, you may be asked by your line manager to handle other reasonable responsibilities commensurate with the role. WHO YOU ARE You are passionate about customer success and find satisfaction in helping your customers achieve great things. You have a proven track record in customer success and are seeking to progress your career, with one of the industry’s most advanced customer success teams, by working with established, household-name, enterprise customers with over 1,000 employees. - You are an excellent communicator with exemplary written and verbal communication skills coupled with unparalleled follow up skills. Clients and colleagues have the impression that you listen and understand the strategic problems they are trying to solve - You’re excited by working with medium and large technology companies who move fast, and want to build new customer experiences quickly - You’re known for being a “team player.” We just can’t emphasize this enough - You build great relationships with colleagues and customers - You have a high level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others - You have experience successfully managing complex accounts or projects with sophisticated clients, multiple stakeholders, and competing priorities - You have excellent time management skills - You have domain knowledge of two or more of the following: SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics or Programming (HTML etc - 2-5 years relevant experience in a related area, for example Onboarding, Customer Success, Implementations or Project Management For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $94,620 - $102,000/year, with an expected On Target Earnings (OTE) between $114,275 - $120,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full and part-time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company. WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as: - Competitive compensation that may include equity - Retirement and Employee Stock Purchase Plans - Flexible paid time off - Comprehensive benefit plans covering medical, dental, vision, life, and disability - Family services that include fertility benefits and equal paid parental leave - Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend - A curated in-office employee experience, designed to foster community, team connections, and innovation - Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching - Employee Resource Groups that provide supportive communities within Braze - Collaborative, transparent, and fun culture recognized as a Great Place to Work® ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore. The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER At Braze, we strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you. We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you. Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

Title: Manager, Business Development Location: Sydney Job Description: At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you. WHAT YOU'LL DO The Business Development team at Braze shapes future revenue success every day. It is the team at the forefront of identifying, understanding and helping potential customers build, enhance or transform their customer engagement offering. Braze is looking for a proven business development leader to further drive outbound pipeline growth by managing and coaching our highly ambitious Commercial & Enterprise BDR Team of 4. The BDM will be based in Sydney, leading the new business BDR function for ANZ. The role will report directly to the Director of Business Development JAPAC, who is based in Singapore. As such, this role demands strong self-direction, leadership maturity, and excellent communication skills across cultures and time zones. The role requires strong hands-on experience in working day-to-day with the team in delivering: - Hiring, performance management and succession planning - Strategies and tactics for outbound pipeline growth - Delivering of BDR onboarding training and continuous enablement - Management/monitoring of activity quality, KPIs and quota - Maintaining a team-oriented, performance minded culture - Meeting monthly, quarterly and yearly pipeline generation quotas This role will collaborate closely with sales, marketing and partnership leaders to deliver pipeline gains and ensure the Enterprise & Commercial BDR team has quality market coverage and penetration. The team is collaborative, communicative and we are always the first to take action. There’s a team of other BD leaders to collaborate with, and the role is an invitation to be proactive and take control of your own sales success. It is one of the most energetic, fast paced teams at Braze! BDRs and their leaders gain huge value from working together at our amazing office in Sydney. BDR’s and Business Development Managers at Braze have a hybrid schedule, which means they are in office a minimum of 3 days a week. This allows our team to thrive in a learning environment together. BDR is a high impact, highly visible team. Attention to detail, pace and energy are crucial. BDRs at Braze don’t just hunt to deliver meetings, they are also responsible for actively selling to prospects and qualifying opportunities against qualification criteria. Delivering a day-to-day structure and accountability, coaching cadences and value selling methodology is core to the role. - Oversee, coach and QC daily activities and quota performance management of individual BDRs to ensure key performance metrics are met - Hire and efficiently ramp new BDRs with training, including product knowledge, buyer personas, competition, tools training, and plenty of role-plays - Provide BDRs with a coaching cadence of time management, objection handling, prospecting tactics, and active listening skills - Strategize with sales and marketing counterparts on pipeline and prospecting initiatives to meet company objectives - Establish a library of prospecting resources for the BDR team - Maintain a high-performance BDR team culture and morale - Drive operational excellence and constant innovation - Review and maintain metrics to ensure accurate management reporting, including deal forecast and commit, hiring pipeline and project updates - Proactively and real-time performance manage BDRs - Manage upwards and cross-functionally with a good standard of verbal and written English Ultimate success for a Business Development Manager is to enable their team to generate the volume and value of deals required to meet or exceed their quota, through ensuring that 100% of the Commercial & Enterprise BDRs have hit individual quota. Business Development Managers are measured on results in 3 key areas: attainment against quota (including performance management of BDR quotas), operational excellence (reporting, forecasting, process, headcount planning) and personal brand (collaboration, innovation, thought leadership.) There is advancement potential for consistently successful Managers, with personalized coaching to plan for the next rewarding role at Braze. WHO YOU ARE - Confident self-starter who can operate independently while aligning closely with remote leadership - Strong team builder and coach, with the ability to motivate and grow a team - Comfortable working in a hybrid regional structure, managing both up and across the organization - Excellent communicator, clear, concise, and persuasive - Organized, data-driven and detail-oriented with strong ownership mindset - Familiar with Salesforce and modern prospecting tools (e.g. Outreach, SalesNav, Gong, 6sense, Lusha) - 4+ years of B2B sales experience, including at least 2+ year in a leadership capacity (Team Lead or Manager) Proven success in an outbound sales environment, with consistent quota achievement - Experience managing or mentoring BDRs or SDRs strongly preferred - Track record of cross-functional collaboration in a fast-paced or regional/global organization WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as: - Competitive compensation that may include equity - Retirement and Employee Stock Purchase Plans - Flexible paid time off - Comprehensive benefit plans covering medical, dental, vision, life, and disability - Family services that include fertility benefits and equal paid parental leave - Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend - A curated in-office employee experience, designed to foster community, team connections, and innovation - Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching - Employee Resource Groups that provide supportive communities within Braze - Collaborative, transparent, and fun culture recognized as a Great Place to Work® ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore. The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER At Braze, we strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you. We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you. Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

Title: Senior Staff Engineer Location: San Francisco Job Description: At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you. WHAT YOU'LL DO Channels power how brands reach customers and foster connections at a global scale. The Channels division is responsible for the entire lifecycle of a message—from the moment a marketer configures a campaign in our dashboard to the moment it’s delivered to a user’s device. As a Senior Staff Engineer, you will be the technical anchor for the division, helping engineering teams ship faster and safer while evolving the shared technical foundations they all rely on. In this role, you will bridge the gap between the customer-facing dashboard and the underlying delivery engines. You will split your time between division-wide technical leadership and hands-on work for critical projects. You will partner with engineering managers and technical leads embedded in teams to ensure our architecture supports a maturing suite of channels, while collaborating with senior leadership on initiatives that ensure a consistent, high-quality experience across the entire division. Together, these teams define how our customers interact with our product and how we interact with the world. Your role is to make sure both are excellent. In this role you will: - Partner on the technical vision and quality bar for the division. Drive architectural direction, define best practices, and ensure teams have a clear path to resolving persistent quality and technical debt issues - Lead large, ambiguous projects end-to-end. Drive efforts that span multiple teams from initial problem framing and design docs through implementation, rollout, and operational support - Support maturing channels. Help teams evolve their stacks to support more sophisticated marketing use cases, ensuring that foundational primitives are flexible and robust - Mentor engineers at every level. Simplify hard problems, connect technical decisions to business outcomes, and raise the bar through code review, architecture review, and pairing - Champion reliability and operability. Improve observability and tighten error handling across the dashboard and delivery layers, advocating for incremental rollouts and reducing division-wide incidents - Write code. Staff Engineers at Braze are hands-on; you will design and build the foundational systems and frameworks that act as a force multiplier for the organization Recent and ongoing work across the division includes: - Developing shared frameworks for our marketing message editors to ensure a consistent experience across all messaging channels - Evolving the dashboard to support real-time feedback and sophisticated channel-specific settings - Building platforms and code-generation tooling that allow teams to spin up and mature new channels with minimal friction - Migrating legacy front-end logic to modern, React-based systems within the dashboard to improve developer and end-user experience Parts of our stack with which you will work: - Ruby, Ruby on Rails - TypeScript, React - MongoDB - Event-driven architectures - Distributed Systems and API Design WHO YOU ARE - Have 10+ years of software engineering experience, including meaningful time as a technical leader influencing multiple teams or complex product systems - Are comfortable working across the full stack. You have experience in Ruby on Rails and are proficient in modern frontend environments (TypeScript, React) where customers configure their experience - Have designed and shipped foundational infrastructure. You've built frameworks, libraries, or platform services used by many other engineers to build product features - Bring strong architectural judgment. You know when to invest in abstraction, when to keep things simple, and how to make technical bets that support a maturing product suite - Are an effective communicator and mentor. You can translate technical debt into business risk and elevate the engineers around you through coaching and clear technical vision - Have a track record of identifying highest-leverage work. You can build consensus across different teams and drive projects to completion with minimal direction through high ambiguity Bonus experience: - Experience building or maintaining shared component libraries or design system primitives - Experience with real-time systems or event-driven architectures as they relate to message orchestration - Experience with developer experience tooling, such as code generation, scaffolding, or CI/CD for large-scale codebases - Experience maturing a product from "early stage" to "enterprise scale" without losing developer velocity For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $208,000 and $349,655/year with an expected On Target Earnings (OTE) between $232,000 and $390,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company. #LI-Hybrid WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as: - Competitive compensation that may include equity - Retirement and Employee Stock Purchase Plans - Flexible paid time off - Comprehensive benefit plans covering medical, dental, vision, life, and disability - Family services that include fertility benefits and equal paid parental leave - Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend - A curated in-office employee experience, designed to foster community, team connections, and innovation - Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching - Employee Resource Groups that provide supportive communities within Braze - Collaborative, transparent, and fun culture recognized as a Great Place to Work® ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore. The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER At Braze, we strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you. We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you. Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

Role Description As part of the Braze Account Management Team, you will be the commercial owner of a portfolio of Braze’s growth customers, ensuring they are maximizing value through the use of our technology. This is an opportunity to bring your skills as a consultant, business analyst, project manager, and sales professional to work with leading brands and expand your knowledge of multi-channel consumer engagement, mobile marketing automation, APIs, and analytics. What You'll Do - Own the commercial relationship, empowering Braze utilization and value, resulting in achieving upsell and renewals targets - Acquire and maintain best-in-class product knowledge and industry trends - Proactively analyze customer product usage and identify growth opportunities - Effectively communicate customer feedback to the Braze product team - Cross-department collaboration, including but not limited to Success, Sales, Product, Legal, and Marketing - Coordinate resources to drive feature adoption - Work with Account Executives and other Success Partners to seamlessly transition clients from pre-sales, through onboarding, and into ongoing Service usage Qualifications - Drive, intellectual curiosity, and a relentless commitment to excellence - Background in SaaS sales for Mobile and/or Marketing Technology - Proven success navigating organizations and the ability to quickly identify decision makers and the decision-making process for Braze’s SMB customer segment - Outstanding verbal, written, and stand-up presentation skills - Prior experience with Salesforce.com CRM, or other CRM used to manage the sales pipeline - Excellent organizational skills and time management abilities - The capacity to handle multiple competing priorities - Proven ability to quickly get up to speed on new cloud apps and tools - An accomplished networker in your daily life through social media and other mediums - Up-to-date on digital trends, especially in the mobile, web, and email space - Intermediate to advanced knowledge of MS Office Suite (Word, Excel, PowerPoint) Requirements - At least 3 years experience renewing and expanding existing SaaS solutions contracts to clients in a variety of different verticals where typical deal size ranges from $25k - $500k/year - Ideally, product sales experience focuses on selling email, analytics, CRM, marketing automation, and/or content marketing solutions - Prior experience should include collaboration with Customer Success and Marketing/Sales Enablement teams, including input into the lead generation process Benefits - Competitive compensation that may include equity - Retirement and Employee Stock Purchase Plans - Flexible paid time off - Comprehensive benefit plans covering medical, dental, vision, life, and disability - Family services that include fertility benefits and equal paid parental leave - Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend - A curated in-office employee experience, designed to foster community, team connections, and innovation - Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching - Employee Resource Groups that provide supportive communities within Braze - Collaborative, transparent, and fun culture recognized as a Great Place to Work®

Title: Senior Accountant Location: London Job Description: At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you. WHAT YOU'LL DO - Review and approval of billing and revenue accuracy of sales orders being entered into financial systems. - Maintaining quality reviews in a high volume transactional environment - Perform month end reconciliations and reviews between all revenue cycle systems - Assist with financial audits and SOX compliance - Work with deal desk/sales/legal to ensure accuracy and rev rec compliance in various systems across the Business - Ability to work in a fast-paced environment, manage competing priorities and adhere to tight deadlines - Help lead the quarterly & year end audits and be a point of contact for our external auditors - Ensure timely completion of monthly/quarterly close procedures - Assist in maintaining SOX compliance in their respective processes WHO YOU ARE - 3-5 years of relevant work experience (mix of public accounting and/or SaaS industry experience) - Familiarity with ASC 606 and SOX compliance requirements - Experience with reading and interpreting contractual language - Excellent verbal and written communication skills - Ability to meet tight timelines; able to manage multiple priorities - Experience working in Salesforce (or any similar CRM), NetSuite and/or Zuora is preferred - Ability to undertake other ad hoc analyses and special projects as required - Solid working knowledge of Microsoft Office and Google Workspace WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as: - Competitive compensation that may include equity - Retirement and Employee Stock Purchase Plans - Flexible paid time off - Comprehensive benefit plans covering medical, dental, vision, life, and disability - Family services that include fertility benefits and equal paid parental leave - Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend - A curated in-office employee experience, designed to foster community, team connections, and innovation - Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching - Employee Resource Groups that provide supportive communities within Braze - Collaborative, transparent, and fun culture recognized as a Great Place to Work® ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore. The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER At Braze, we strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you. We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you. Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

Title: Senior Product Manager Location: San Francisco United States Job Description: At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you. WHAT YOU'LL DO: We're hiring a Senior Product Manager for Braze's Messaging Experience team. The Messaging Experience (MX) team owns the user experience for creating Canvases and Campaigns in Braze- the core products that every Braze customer uses to orchestrate personalized messaging. MX aims to make this workflow as cohesive, efficient, and delightful as possible for marketers. Responsibilities: - Build and own the vision, strategy, and product roadmap for the MX product area - Work closely with Engineers and Product Designers to bring new products and features to life - Immerse yourself in understanding our customers, market trends, competition, and the technology landscape - Be the subject-matter expert in your product area, deeply understanding how it works today, how it's used, and how it can be better - Balance the prioritization of new features with ensuring the product's continued health to retain customer trust - Establish and manage internal and external stakeholder expectations, and communicate progress and decisions effectively - Run point on launching features and functionality released by MX WHO YOU ARE - 5+ years of Product Management experience - Strong communication, storytelling, collaboration, organization, and persuasion skills - A proactive, positive, can-do attitude. You consistently drive projects to successful completion and proactively seek opportunities to enhance both processes and products - Ability to work within a cross-functional team and balance multiple projects at once - Eagerness to learn and grow - Bonus Points: - Experience working at a B2B SaaS company - Experience at a high-scale technology startup (we operate at the scale of billions of users) - Experience working with workflow orchestration or automation software For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $140,400 and $222,075/year with an expected On Target Earnings (OTE) between $156,000 and $246,750/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company. WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as: - Competitive compensation that may include equity - Retirement and Employee Stock Purchase Plans - Flexible paid time off - Comprehensive benefit plans covering medical, dental, vision, life, and disability - Family services that include fertility benefits and equal paid parental leave - Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend - A curated in-office employee experience, designed to foster community, team connections, and innovation - Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching - Employee Resource Groups that provide supportive communities within Braze - Collaborative, transparent, and fun culture recognized as a Great Place to Work ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 "Best of Marketing and Digital Advertising Software Product" in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America's Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology by Great Place To Work, among other accolades. Braze is also proudly certified as a Great Place to Work in the U.S., the UK, Australia, and Singapore. The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER At Braze, we strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience - regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you. We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we'd love to meet you. Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights. Create a Job Alert Interested in building your career at Braze? Get future opportunities sent straight to your email. Create alert

• Work closely with resellers in Spain to provide accurate revenue forecasts and achieve revenue targets • Acquire and onboard new Reseller Partners • Develop and manage comprehensive GTM plans with our partners, which manifest in quality net new business pipeline • Support the sales cycle alongside our sales teams, from prospecting to deal close, in collaboration with our partners • Advance differentiated value propositions and specialism with key strategic partners • Ensure accountability and partnership reciprocity • Review sales play metrics and effectiveness on a recurring basis with partners and Braze leadership • Maintain dashboards that communicate to leadership the effectiveness of GTM sales plays with our partners • Collaborate cross functionally with other Braze departments and divisions • Develop the program with senior leadership to enhance current ways of working

Title: Account Executive, Central America LATAM Location: Mexico City Job Description: At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you. WHAT YOU'LL DO As an Account Executive for the Central America LATAM region, you will be responsible for driving new business opportunities and managing relationships with key clients. You will work closely with marketing, product, and customer success teams to ensure that our clients achieve their engagement goals using the Braze platform. Key responsibilities: - Identify and pursue new business opportunities within the Central America LATAM market - Build and maintain strong relationships with prospective and existing clients - Conduct product demonstrations and presentations to showcase the value of Braze’s solutions - Collaborate with the marketing team to develop targeted campaigns and strategies for the LATAM region - Negotiate contracts and close deals to meet or exceed sales targets - Provide feedback to the product team based on client needs and market trends - Stay up-to-date with industry trends and the competitive landscape in the LATAM market WHO YOU ARE - Bachelor’s degree in Business, Marketing, or a related field - 5+ years of experience in sales or account management, preferably in the MarTech or SaaS industry - Proven track record of meeting or exceeding sales targets - Strong understanding of customer engagement strategies and digital marketing - Excellent communication and presentation skills in Spanish, English and Portuguese - Ability to work independently and as part of a team in a fast-paced environment - Willingness to travel as needed within the Central America LATAM region #LI-Hybrid WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as: - Competitive compensation that may include equity - Retirement and Employee Stock Purchase Plans - Flexible paid time off - Comprehensive benefit plans covering medical, dental, vision, life, and disability - Family services that include fertility benefits and equal paid parental leave - Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend - A curated in-office employee experience, designed to foster community, team connections, and innovation - Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching - Employee Resource Groups that provide supportive communities within Braze - Collaborative, transparent, and fun culture recognized as a Great Place to Work® ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.

Title: Senior Solution Consultant, Media and Entertainment Location: New York City, NY Hybrid Job Description: At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you. The Solutions Consulting team at Braze is a powerhouse group of technical storytellers. We operate at the intersection of technology, strategy, and narrative, pairing deep technical credibility with strong customer-facing storytelling to help teams confidently invest in Braze. Solutions Consultants are trusted advisors to prospective customers during the sales process, bringing product expertise, strategic vision, and best practices to each engagement. This role is ideal for someone who is comfortable owning deal strategy and technical validation in sophisticated sales cycles, and who enjoys partnering closely with Sales, Product, Security, and Marketing to deliver strong customer outcomes. This role requires travel, up to 50% at peak times, and is based in our New York City office. WHAT YOU'LL DO Lead complex pre-sales opportunities - Run structured discovery to uncover customer goals, constraints, and success criteria, then map them to a clear Braze solution - Deliver product demonstrations, workshops, and technical deep dives tailored to both business and technical audiences - Design and support technical validations and POVs that build customer confidence in Braze capabilities Partner deeply across teams to drive outcomes - Collaborate with Account Executives and segment leadership on account strategy, deal planning, and mutual action plans - Partner with Security, Legal, Product, and Services teams to address risk, implementation considerations, and customer-specific requirements - Help ensure clean handoffs to post-sales teams by aligning on solution scope, expectations, and success criteria early Grow team capability through mentorship and best practices - Mentor Solutions Consultants through deal support, feedback on discovery and demos, and sharing best practices - Raise the bar on quality, consistency, and customer-facing polish across the team Stay current and help customers adopt modern approaches - Stay on top of new Braze capabilities, including BrazeAI features such as AI Decisioning Studio, AI Content Optimizer, AI Agents, and more - Help customers understand how to adopt new capabilities practically, grounded in their data, channels, and operating model WHO YOU ARE - Strong written and verbal communicator with the ability to present confidently to both technical and business stakeholders - Comfortable leading complex sales cycles and navigating ambiguity with structure and good judgment - Collaborative teammate who is known for follow-through and partnership with Sales and cross-functional teams - Experience selling into enterprise accounts with sophisticated evaluation processes, ideally within or adjacent to regulated industries - Domain knowledge in two or more of the following: AI, SaaS, Mobile, APIs, Marketing Automation, Marketing Analytics, Data and Architecture, Security and Compliance, or Programming (including HTML) - Interested in mentoring others and helping improve how the team sells and delivers value For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $92,000 and $140,000/year, with an expected On Target Earnings (OTE) between $132,000-$200,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company. #LI-Hybrid WHAT WE OFFER More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as: - Competitive compensation that may include equity - Retirement and Employee Stock Purchase Plans - Flexible paid time off - Comprehensive benefit plans covering medical, dental, vision, life, and disability - Family services that include fertility benefits and equal paid parental leave - Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend - A curated in-office employee experience, designed to foster community, team connections, and innovation - Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching - Employee Resource Groups that provide supportive communities within Braze - Collaborative, transparent, and fun culture recognized as a Great Place to Work® ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore. The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER At Braze, we strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you. We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.