• Build and maintain HubSpot workflows (marketing and sales automations) • Create and refine reports and dashboards to support sales and marketing teams • Build and manage audience lists and segmentation for campaigns • Maintain data hygiene and assist with CRM cleanup as needed • Troubleshoot workflow issues and optimize existing automations • Document processes and configurations

• Responsible for the management, security, compliance, and ongoing enhancement of Goodway Group’s portfolio of websites • Ensure compliance with accessibility standards, data privacy, and other legal requirements • Monitor and manage SSL certificates, domain renewals, and DNS configurations • Conduct regular audits of user permissions for access-controlled sites • Implement and maintain security best practices • Maintain, update, and manage websites hosted on WP Engine, WordPress, and Webflow • Deliver regular reporting on site performance • Troubleshoot and resolve technical issues in a timely manner • Implement and support integrations with CRM, analytics, and marketing automation tools • Optimize sites for SEO and mobile responsiveness

• The LMS Administrator will be responsible for configuration, security, and integration of the school’s LMS software. • Collaborate closely with stakeholders to understand requirements, architect solutions, and deliver scalable, high-quality solutions that drive efficiency and effectiveness. • Administer and configure the LMS, including system settings, roles, permissions, sub-accounts, and workflows. • Manage term structures, course provisioning, and access controls aligned with centralized academic processes. • Troubleshoot complex LMS issues related to permissions, enrollments, integrations, data syncs, and system behavior. • Coordinate LMS updates, feature releases, and regression testing in collaboration with IT and vendors. • Manage blueprint templates, including associations, sync schedules, content lock rules, and exception handling. • Support centralized course rollovers, resets, and term-based provisioning. • Monitor and resolve blueprint sync errors, conflicts, and downstream impacts. • Administer the full lifecycle of LTI integrations, including configuration, security, testing, deployment, and retirement. • Collaborate with IT, vendors, and instructional designers to evaluate and implement new instructional tools. • Test LTI tools in non-production and production environments to validate functionality, permissions, grade pass back, and user experience. • Troubleshoot LTI-related issues involving authentication, data exchange, role mapping, and performance. • Maintain documentation and inventories of approved tools, configurations, and testing outcomes. • Serve as the technical liaison translating instructional requirements into LMS and integration configurations. • Support instructional technologies (publisher tools, media platforms, assessment systems) from a systems perspective. • Advise on accessibility, usability, and consistency related to LMS configuration and tool selection. • Manage and monitor LMS integrations with SIS, identity management/SSO, reporting platforms, and third-party systems. • Partner with IT on data flows, error resolution, monitoring, and system performance. • Ensure compliance with FERPA, WCAG accessibility standards, and institutional data governance policies. • Support backup, recovery, and disaster planning related to the LMS and connected tools. • Develop and maintain LMS reports and dashboards for academic leadership, compliance, and assessment. • Validate data integrity across blueprint-associated courses, sections, and terms. • Participate in LMS governance, change management, and tool approval processes. • Recommend improvements to workflows, automation, testing practices, and system scalability. • Create and maintain technical documentation for LMS configurations, integrations, and testing procedures. • Develop user-facing documentation explaining LMS behavior within a centralized, blueprint-driven model. • Contribute to training resources related to LMS features, tools, and supported integrations. • Transition into a supervisory role as the function grows, with responsibility for hiring, onboarding, mentoring, and supervising an LMS and academic technology team, and establishing team roles, workflows, and operational standards. • Take ownership of or contribute to departmental priorities such as vendor evaluations, pilot programs, compliance audits, or technology rollouts as assigned.

• Manage SQL workloads end-to-end from architecture decisions and performance tuning to backups, restores, security, and cost governance • Design and validate backup and restore strategies, point-in-time recovery, and retention policies • Monitor performance and availability using Azure Monitor, Log Analytics, custom alerts, and dashboards