• The LMS Administrator will be responsible for configuration, security, and integration of the school’s LMS software. • Collaborate closely with stakeholders to understand requirements, architect solutions, and deliver scalable, high-quality solutions that drive efficiency and effectiveness. • Administer and configure the LMS, including system settings, roles, permissions, sub-accounts, and workflows. • Manage term structures, course provisioning, and access controls aligned with centralized academic processes. • Troubleshoot complex LMS issues related to permissions, enrollments, integrations, data syncs, and system behavior. • Coordinate LMS updates, feature releases, and regression testing in collaboration with IT and vendors. • Manage blueprint templates, including associations, sync schedules, content lock rules, and exception handling. • Support centralized course rollovers, resets, and term-based provisioning. • Monitor and resolve blueprint sync errors, conflicts, and downstream impacts. • Administer the full lifecycle of LTI integrations, including configuration, security, testing, deployment, and retirement. • Collaborate with IT, vendors, and instructional designers to evaluate and implement new instructional tools. • Test LTI tools in non-production and production environments to validate functionality, permissions, grade pass back, and user experience. • Troubleshoot LTI-related issues involving authentication, data exchange, role mapping, and performance. • Maintain documentation and inventories of approved tools, configurations, and testing outcomes. • Serve as the technical liaison translating instructional requirements into LMS and integration configurations. • Support instructional technologies (publisher tools, media platforms, assessment systems) from a systems perspective. • Advise on accessibility, usability, and consistency related to LMS configuration and tool selection. • Manage and monitor LMS integrations with SIS, identity management/SSO, reporting platforms, and third-party systems. • Partner with IT on data flows, error resolution, monitoring, and system performance. • Ensure compliance with FERPA, WCAG accessibility standards, and institutional data governance policies. • Support backup, recovery, and disaster planning related to the LMS and connected tools. • Develop and maintain LMS reports and dashboards for academic leadership, compliance, and assessment. • Validate data integrity across blueprint-associated courses, sections, and terms. • Participate in LMS governance, change management, and tool approval processes. • Recommend improvements to workflows, automation, testing practices, and system scalability. • Create and maintain technical documentation for LMS configurations, integrations, and testing procedures. • Develop user-facing documentation explaining LMS behavior within a centralized, blueprint-driven model. • Contribute to training resources related to LMS features, tools, and supported integrations. • Transition into a supervisory role as the function grows, with responsibility for hiring, onboarding, mentoring, and supervising an LMS and academic technology team, and establishing team roles, workflows, and operational standards. • Take ownership of or contribute to departmental priorities such as vendor evaluations, pilot programs, compliance audits, or technology rollouts as assigned.

• Manage SQL workloads end-to-end from architecture decisions and performance tuning to backups, restores, security, and cost governance • Design and validate backup and restore strategies, point-in-time recovery, and retention policies • Monitor performance and availability using Azure Monitor, Log Analytics, custom alerts, and dashboards

• Access & Identity Management - Control employee systems onboarding and onboarding procedures via a third party authentication platform for all internal applications, troubleshoot access issues and maintain basic systems’ settings for optimal use. • Contribute to the installation, configuration, maintenance, security, administration and troubleshooting of the company’s systems, applications and business data in support of the business needs of the company. • Collaboration - Collaborate with cross-functional teams to provide technical expertise to align technology solutions with business needs. This includes resolving systems and application issues as well as architecting new solutions. The operating environment is fast-paced requiring strong prioritization and time management skills. • Work internal support cases related to access management and functional change requests in a variety of applications. • Keep stakeholders informed of all relevant updates (system enhancements, system upgrades, system outages, project updates, etc.) around applications, services, projects, initiatives • Documentation - Create and maintain comprehensive documentation of applications, configurations and procedures to ensure consistency and assist in troubleshooting and training. • Disaster Recovery and Business Continuity - Understand the processes and procedures to ensure data recovery and business continuity in the event of system failures or disasters. • Systems Compliance activities as assigned. • Contribute to the design and development of Enterprise Systems Team best practices and process improvements. • Identify new and emerging technologies and solutions that can benefit the company.

• Support and advance K2United’s business applications ecosystem • Responsible for the day-to-day administration, reliability, and integrity of designated enterprise platforms • Provide delegated administrative support and backup coverage for Salesforce • Ensure systems operate predictably and securely, align with approved business processes, and maintain clean, reliable data • Ensure systems scale without unnecessary complexity • Own how supported systems work and stay healthy