Organization Overview New Incentives uses a cost-effective, evidence-based approach to increase routine childhood vaccinations in northern Nigeria, a region with some of the highest child mortality rates and lowest childhood vaccination rates in the world. Working within government clinics and in conjunction with existing programs, New Incentives provides small cash incentives to caregivers after their infant has received the latest round of vaccinations while also raising awareness about vaccinations and supporting vaccine supply efforts. New Incentives has been a GiveWell top charity since 2020. Position Overview New Incentives is at an exciting inflection point. Having established a rigorous evidence base for our core conditional cash transfer program for routine immunization, we are now investing in building a pipeline of new, cost-effective interventions—from lighter-touch program variants to complementary health interventions like ORS distribution—that extend our impact and inform how we scale. We are seeking a Program Explorations Associate to support the organization in identifying and piloting new, potentially highly cost-effective program additions. This is a field-heavy role: you will spend significant time on the ground in Nigeria observing pilots, troubleshooting implementation challenges, and engaging with stakeholders from caregivers to government officials. Back at your desk, you will coordinate across internal teams to translate what you learn into operational improvements. The ideal candidate is a sharp, adaptable problem-solver who thrives in ambiguous environments and can move fluidly between field observation, stakeholder conversations, and internal coordination. Success requires being comfortable engaging critically with evidence and asking the right questions. Responsibilities Field Work & Stakeholder Engagement - Travel to Nigeria to observe program pilots (e.g., ORS distribution, SMS reminders for routine immunization), identify implementation gaps, and propose practical solutions - Conduct supervision visits with surveyors to review for adherence to survey protocols and identify potential gaps - Conduct qualitative assessments by speaking with caregivers, clinic staff, and field officers to understand pain points and inform protocol adjustments - Engage with state and local government (LGA) health officials to gather feedback, build relationships, and support program alignment with government priorities - Assess whether pilots are being executed with fidelity before recommending scale-up Internal Coordination - Coordinate with our Engineering team to implement changes to data collection tools (e.g., adding verification steps for phone number collection) - Work with our Operations team to develop training materials and protocols for enumerators and field officers - Collaborate with Stakeholder Relations and Audit teams as needed to ensure pilots meet organizational standards - Translate field observations and research findings into clear recommendations for leadership Program Design & Evidence - Coordinate with our Program Explorations Associate and IDinsight on the operational aspects of RCTs and coverage surveys (e.g., logistics, timing, field team alignment) - Review and synthesize existing research and program learnings to inform decisions on new program additions - Define and review program monitoring indicators for new pilots to track fidelity and surface early warning signs This role is remote, but includes a significant amount of travel to engage with our operations in northern Nigeria. Trips are planned flexibly in discussion with the team. The number and duration will vary but typically range around 12-15 weeks per year. We have a Security Unit that actively carries out security assessments and provides security guidance, however all staff members are always responsible for their own safety. Qualifications and skills Required - Bachelor's degree in public health, international development, or a related field - At least two years of professional experience in program operations, field research, M&E, consulting, or a related area - Demonstrated ability to identify operational problems and propose practical solutions - Comfort engaging with diverse stakeholders—from community members to government officials - Experience coordinating across multiple teams or workstreams - Strong attention to detail - Excellent written and verbal communication skills in English - Ability to work independently and manage competing priorities in a remote environment - Willingness to travel to Nigeria for extended trips (2–4 weeks at a time) - Strong commitment to New Incentives' mission and evidence-based approach Preferred - Experience working in sub-Saharan Africa, particularly Nigeria - Familiarity with randomized controlled trials or impact evaluations - Experience working at an NGO, research organization, or consultancy - Familiarity with global health programs, particularly immunization or maternal and child health - Exposure to randomized controlled trials or impact evaluations (not required to run them, but helpful to understand them) Contract Structure: This role will begin as a contract engagement for approximately 3–6 months. This allows both the candidate and New Incentives to assess mutual fit and working preferences. Following this initial period, the engagement may evolve into a longer-term arrangement. What you can expect from this role - An opportunity to work with an innovative team that is recognized as one of the most cost-effective charities in the world - A challenging role where your abilities will lead to material change and personal growth - An opportunity to work with a highly accountable and passionate team - A healthy work-life balance - The flexibility to work remotely - A position with significant growth opportunities Please apply here. Applications submitted by 30 April 2026 will receive priority review. The form will remain open for rolling applications until the position is filled.

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description The Sr. Program Manager, Biotech Solutions provides strategic leadership for high-visibility biotech sector initiatives, with primary responsibility for managing cross-functional strategic programs, collaboration across groups and divisions, and senior stakeholder alignment. This role serves as a trusted partner to senior leaders, owning the planning and execution of complex initiatives that advance sector priorities, strengthen customer relationships, and deliver measurable business impact across the biotech organization. A day in the Life: - Owns outcomes of key cross-functional strategic initiatives - Creates and owns the overall program roadmap to deploy and monitor progress against short-term and long-term strategic goals of the assigned initiatives - Applies sophisticated project management techniques, monitors project progress, and ensure on schedule, mitigates risk, and proactively addresses issues to ensure project success. - Owns executive-ready deliverable outputs from strategic initiatives - Drives and sustains strategic relationships and alignment across the sector. - Provides strategic oversight for technical and process integration across cross-functional initiatives. - Develops varied materials, presentations, and/or tools to support department's remit and strategies. - Leads initiatives to develop, optimize and improve processes, associated systems/applications, training and communications. - Collaborates to strategically solve problems and process improve with key sector level team members. Education - Bachelor's degree or equivalent and relevant formal academic / vocational qualification - Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 8+ years). - Hands on experience and knowledge of clinical trial operations - Experience influencing cross-functional groups and senior leaders - Demonstrated experience managing complex initiatives - In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role. Knowledge, Skills, Abilities - Understanding of clinical research and the drug development process - Executive stakeholder management and influence without authority. - Strong understanding of process improvement fundamentals. - Solid investigative and analytical skills. - Decision-making under ambiguity - Strong negotiation skills. - Proven understanding of clinical management technology and systems, and strong computer skills. - Executive communications and synthesis of insights. - Effective judgment, decision making, critical issue, and risk management skills. - Effective oral and written communication skills including the ability to communicate in English, both orally and in writing. - Strong social skills and problem-solving ability. - Capable of directing and promoting collaboration in a multi-disciplinary and/or multi-cultural team setting. - Balances strategic oversight with appropriate attention to detail in a fast-paced environment - Strong leadership and organizational skills. - Experience managing projects and timelines - Operates with a high degree of autonomy in a dynamic, ambiguous environment

Act as a subject matter expert and senior troubleshooter: coach and support technical team members through remediation execution.

Role Description The Manager – Program Management, manages day-to-day activity of program(s) and supervises staff. Extensive interaction with internal and external client(s). Acts as the primary contact for the assigned program(s). This position performs hiring, scheduling, training, and development of direct and indirect reports. Recognizes, recommends, and implements operational improvement. Works with Senior Manager or Director to develop policies, procedures and the business work plan for assigned program(s). Position may support multiple small clients or one large client. Provides direction, coordinates and supervises the activities of the operational team using established policies and procedures. Sets priorities for the team to ensure task completion, coordinates work activities with other supervisors and managers. Work is reviewed for soundness of judgment and overall quality and efficiency. - Manage program(s) per the scope of work, program and standard operating procedures within the contracted budget. - Manage day-to-day activity of the program operation and ensures proper flow of work throughout the life of the program, including supervision of staff. - Working knowledge of protocol(s), contract requirements, program workflow and/or scope of work for assigned program(s). - Monitor program metrics to ensure adherence to program SLAs. - Aid management decisions on program development and design and/or restructure of program requirements. - Travel to and attend related meetings/conferences as required. - Presentation of program information to internal and external customers. - Participate in interviewing prospective employees, evaluating current employees, and train employees as needed. - Participate in team communication and collaboration during development and start-up, management, and close-out of assigned programs. - Participates in client kick-off and planning meeting(s). - Participates in internal and external team meetings. - Translate decisions and discussions into documented workflow processes. - Facilitate coordination of teams and team members to achieve successful program start-up. - Assist in developing program metrics. - Participates in client and/or FDA audits. - Identifies improvement of program processes. - Gather information on effectiveness of processes throughout the duration of programs. - Collect and interpret program metrics, as applicable. - Report and analyze process efficiencies, as applicable. - Ensure training materials are accurate and continually evaluate the need for group training sessions or additional training materials for the program. - Maintain program team performance by ensuring compliance with company and project goals. - Manage the dual role of supervising staff and supporting the maintenance of respective program applications. - Maintain program team performance by planning, monitoring and appraising job results while ensuring a high level of team performance. - Assist with the analysis and writing of client reports and other deliverables such as the presentation of program information to internal and external stakeholders. - Handle escalated and unresolved issues that may require deviation from standard procedures or require extensive research for resolution. - Other duties as assigned. Qualifications - Bachelor’s degree in relevant discipline or Associate Degree and equivalent work experience. - 5 – 8 years of relevant experience, or 3 – 5 years of experience with Master’s degree. - 2 years of related healthcare or pharmaceutical experience. - 1-year previous managerial experience. - Strong computer skills with specific aptitude in Microsoft Office. - Excellent verbal and written communication and presentation skills. - Strong analytical and problem-solving skills. - Ability to work cross-functionally to proactively communicate and to resolve issues with the highest sense of urgency. - Highly developed written communication and documentation skills to develop program materials, program specific procedures, and application requirements. - Client interfacing skills to cultivate and manage relationships. - Strong analytical skills. - Ability to analyze information and target trends. - Organize people and systems to achieve goals. - Working knowledge of customer service processes preferred. Benefits - Remote opportunities. - Competitive salaries. - Growth opportunities for promotion. - 401K with company match. - Tuition reimbursement. - Flexible work environment. - 20 days PTO, accrued. - Paid Holidays. - Employee assistance programs. - Medical, Dental, and vision coverage. - HSA/FSA. - Telemedicine (Virtual doctor appointments). - Wellness program. - Adoption assistance. - Short term disability. - Long term disability. - Life insurance. - Discount programs. Company Description UBC is proud to be an equal opportunity employer and does not discriminate because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. We are committed to a diverse, equitable and inclusive culture that fosters respect for each other, our clients, and our patients.