UnitedHealth Group is a healthcare and well-being company that’s dedicated to improving the health outcomes of millions around the world. We are comprised of
Associate Tech Support Analyst
Location
United States
Posted
41 days ago
Salary
$29 - $52 / hour
Seniority
Mid Level
No structured requirement data.
Job Description
Associate Tech Support Analyst
UnitedHealth Group
Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. You will enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: - Provide Level 2, Desktop Support, troubleshooting hardware and software issues on desktop, laptop and tablet computers - Use remote control tools to assist off-site users when needed - Configure, deliver, and install new computers and peripherals for new hires - Provide detailed and accurate documentation on incidents and service requests worked within ticket tracking system - Prioritize workload based on service level agreements - Act as a technical resource to others to resolve problems or issues - Anticipate customer needs and proactively identify solutions - Plan, prioritize, organize and complete work to meet established objectives You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: - High School Diploma/GED - 3+ years of experience as a Desktop Support Technician - 3+ years of experience with PC operating systems - 3+ years of experience in a customer service role - 3+ years of Technology Support experience - 3+ years of experience with MS Office (including Outlook, Word, Excel and PowerPoint) - Must have a reliable transportation - Must be able to lift to 50 pounds of computers or other IT equipment Preferred Qualifications: - Bachelor's degree or higher level of education preferred - CompTIA A+ Certification preferred - Experience with Networking Principles, Internet Protocol Suite (TCP/IP), Local Area Networks (LAN) and Wide Area Networks (WAN) *All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $28.94 to $51.83 per hour based on full-time employment. We comply with all minimum wage laws as applicable. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #GREEN
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Associate Tech Support Analyst
UnitedHealth GroupUnitedHealth Group is a healthcare and well-being company that’s dedicated to improving the health outcomes of millions around the world. We are comprised of
Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. You will enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: - Provide Level 2, Desktop Support, troubleshooting hardware and software issues on desktop, laptop and tablet computers - Use remote control tools to assist off-site users when needed - Configure, deliver, and install new computers and peripherals for new hires - Provide detailed and accurate documentation on incidents and service requests worked within ticket tracking system - Prioritize workload based on service level agreements - Act as a technical resource to others to resolve problems or issues - Anticipate customer needs and proactively identify solutions - Plan, prioritize, organize and complete work to meet established objectives You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: - High School Diploma/GED - 3+ years of experience as a Desktop Support Technician - 3+ years of experience with PC operating systems - 3+ years of experience in a customer service role - 3+ years of Technology Support experience - 3+ years of experience with MS Office (including Outlook, Word, Excel and PowerPoint) - Must have a reliable transportation - Must be able to lift to 50 pounds of computers or other IT equipment Preferred Qualifications: - Bachelor's degree or higher level of education preferred - CompTIA A+ Certification preferred - Experience with Networking Principles, Internet Protocol Suite (TCP/IP), Local Area Networks (LAN) and Wide Area Networks (WAN) *All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $28.94 to $51.83 per hour based on full-time employment. We comply with all minimum wage laws as applicable. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #GREEN
• Serve as the subject-matter expert for SAP SuccessFactors Compensation module • Collaborate with Total Rewards, HR, IT, and other stakeholders • Translate business requirements into scalable system solutions • Optimize configuration and support integrations • Ensure compliance with governance standards • Drive continuous improvement of the compensation technology landscape • Lead the elicitation and analysis of future-state system requirements • Communicate requirements clearly and produce artifacts
Role Description Nakupuna Companies seeks an Analyst III: Health Finance Advisor. The Office of Program Transition and Supply Chain (PTSC) leads the Department of State’s health systems transition planning on behalf of the Bureau of Global Health Security and Diplomacy (GHSD). In this capacity, PTSC develops and oversees the execution of bilateral transition MOUs and country implementation plans, establishing requirements, standards, targets, and timelines, and monitoring progress against those plans. PTSC also serves as GHSD’s center of excellence for private-sector engagement, private-finance mobilization, and economic analysis. In addition, the office oversees the global supply chain contract, ensuring the safe, timely, and effective delivery of HIV, malaria, and TB commodities to more than 70 countries on a regular and ongoing basis. The Health Finance Advisor will evaluate and advise on the design of health financing schemes and other financing approaches to ensure the financial sustainability of traditionally donor-funded global health programs while supporting national health systems strategy goals. - Evaluate existing health financing schemes - Structure investments to ensure solvency, sustainability, and impact - Work with country teams to allocate capital effectively across health infrastructure and workforce needs - Develop frameworks and tools for investment analysis and capital allocation, including proposals for collaboration with the Development Finance Corporation (DFC) and/or similar institutions - Monitor investment performance and provide recommendations for improvement Deliverables: - Investment evaluation and structuring frameworks - Capital allocation plans and reports - Monitoring and performance assessment reports - Recommendations for optimizing investments and supporting health systems goals - Routine production of reports, briefings, and guidance documents for stakeholders Qualifications - Expertise in domestic resource mobilization, health insurance/risk pooling approaches, benefit package design, provider payment and strategic purchasing, costing and economic evaluation, debt finance swaps, etc. - Strong understanding of health systems strengthening - Experience working with country teams and stakeholders in international contexts - Strong analytical, financial, and problem-solving skills - Excellent communication, negotiation, and report-writing abilities Requirements - Master’s degree or higher in Public Health, Economics, Business Administration, Finance, or a related field - Minimum 7 years of experience in health financing and resource allocation in LMIC settings - Ability to obtain secret clearance required; provisional remote work with a public trust clearance while awaiting secret clearance is possible. Must be a U.S. citizen. Physical Requirements - Ability to perform repetitive motions with the hands, wrists, and fingers. - Ability to engage in and follow audible communications in emergency situations. - Ability to sit for prolonged periods at a desk and working on a computer. Benefits - The Nakupuna Companies use a market-based compensation strategy to ensure that our employees are compensated within applicable market ranges commensurate with multiple factors, including but not limited to the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability, organizational requirements, and position location. - The projected compensation for this position is $90,500.00 to $95,000.00 (annualized USD). - The salary range displayed represents the typical range for this position and is just one component of Nakupuna Companies total compensation package for employees.
Territory Asset Analyst
AflacAflac gives you cash to help with expenses health insurance doesn't cover like deductibles and co-payments.
Title: Territory Asset Analyst Location: NY, US Workplace: 2243 Job Description: Salary Range: $75,000 - $90,000 Job Posting End Date: April 24, 2026 We’ve Got You Under Our Wing We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all…The Aflac Way. Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by Ethisphere.com. Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at Aflac. Worker Designation – This role is a remote role. This means you will be expected to work from your home, within the continental US. If the role is remote, there may be occasions that you are requested to come to the office based on business need. Any requests to come to the office would be communicated with you in advance. What does it take to be successful at Aflac? - Acting with Integrity - Communicating Effectively - Pursuing Self-Development - Serving Customers - Supporting Change - Supporting Organizational Goals - Working with Diverse Populations What does it take to be successful in this role? - Microsoft Word, Microsoft Excel and PowerPoint: Intermediate - Excellent problem-solving, analytical, and presentation skills combined with a high degree of creative thinking - Ability to effectively interact with cross functional teams - Knowledge of Aflac’s products and procedures, policy data, benefit plans, company terminology, and field force - Strong project-planning and management skills, including cost benefit analysis - In-depth knowledge of Aflac’s organizational and functional operating structure Education & Experience Required - Bachelor's Degree in Business Administration or a related field - Four or more years of job-related experience - Knowledge of the insurance industry with specific focus on Aflac’s sales force hierarchy, internal operations, systems, terminology, and business procedures. Or an equivalent combination of education and experience Travel Less than or equal to 50% Principal Duties & Responsibilities - Ensure each field role (RSC, DSC, Associate) understands and executes the Territory’s Asset Management strategy including but not limited to the below: - Build off of DVP expectations and how each role executes the Territory’s Asset Management strategy have regular (monthly or as needed) communication with MKDs/RSCs/DSCs/Associates to ensure there is understanding of the strategy and their role in execution. - Monitor sales activity vs. results and communicate opportunities for improvement. - Distribute opportunity to include upcoming open enrollments, leading/lagging indicator metrics, etc. - Distribute OE Plans to DSCs 90-120 days in advance of the effective date; distribute leading indicator reports weekly, lagging reports monthly, and distribute other opportunities, metrics, and results as needed. - Review leading indicator reports weekly, lagging indicator reports (OE Completion, Avg AP, Seen vs. Sold, etc) monthly and provide insight into opportunity as well as those meeting goals, and suggest action items for resolution (re-DM Presentation Coaching, Access & Control, VAS, etc.) - Conduct regular calls with MKDs/RSCs/DSCs to ensure leading indicator coordinator meetings/veteran training; provide training topics to MKT for use during MIPS. - Attend MIPS each month ensuring to rotate monthly; provide insight and recommendations to enrollment barriers, provide assistance with prep and monthly deliverables. - Attend DSC/Associate monthly coaching meetings to highlight specific enrollment barriers and provide suggestions on how to remove. - Coach each level on how to remove open enrollment barriers through the use of HQ initiatives, account level strategies, product offerings, VAS, enrollment platforms, etc. - Serves as a subject matter expert in the design and development of associate and coordinator training materials related to account set-up, post enrollment excellence, account servicing, and open enrollment. - Monitors and evaluates training programs, processes, and/or practices for quality and effectiveness; facilitates workshops/training programs for the field force to develop the knowledge, skills, and abilities of coordinators and associates, broker collaboration, and veteran training. - Conducts train-the-trainer sessions to become knowledgeable and efficient in facilitating programs, and works with the markets hierarchy to determine in-efficiencies that support the Market’s Asset Management strategy (training, Asset Management, Product, Value Added Services, etc.) - Monitors market segments for sales patterns and other pertinent performance data; develops and maintains metrics by analyzing sales and performance statistics, sales contest & campaigns; maintains a database of the information used in producing strategies to provide opportunities where the data show opportunity for growth. - Participate in national, territory, and market meetings, trade shows, special events, seminars, etc. - Stay abreast of industry-related trends and prepare summaries of important trends for management use. - Serves as a liaison/resource between the territory and WWHQ to troubleshoot issues both in the field and from headquarters for resolution prior to escalation of a concern. gathers asset management data for the territory and provides strategy changes that will help to establish success. with asset management programs through constant communication with WWHQ. Total Rewards The salary range for this job is $75,000 - $90,000. This range is specific to the job and salary offers consider a wide range of factors that are considered in making compensation decisions, including, but not limited to: education, experience, licensure, certifications, geographic location, and peer compensation. The range has been created in good faith based on information known to Aflac at the time of the posting. At Aflac, it is not typical for an individual to be hired at or near the top of the range for the role to allow for future and continued salary growth, and compensation decisions are dependent on the circumstances of each case. This salary range does not include any potential incentive pay or benefits, however, such information will be provided separately when appropriate. In addition to the base salary, we offer an array of benefits to meet your needs including medical, dental, and vision coverage, prescription drug coverage, health care flexible spending, dependent care flexible spending, Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee), 401(k) plans, annual bonuses, and an opportunity to purchase company stock. On an annual basis, you’ll also be offered 11 paid holidays, up to 20 days PTO to be used for any reason, and, if eligible, state-mandated sick leave (Washington employees accrue 1-hour sick leave for every 40 hours worked) and other leaves of absence, if eligible, when needed to support your physical, financial, and emotional well-being. Aflac complies with all applicable leave laws, including, but not limited to, sick and safe leave, and adoption and parental leave, in all states and localities.

