Premier Research is looking for a Regulatory Operations Associate I (West Coast) to join our Regulatory Operations team. You will help biotech, medtech, and specialty pharma companies transform life-changing ideas and breakthrough science into new medicines, devices, and diagnostics. What we do is profoundly connected to saving and improving lives, and we recognize our team members are the most valuable asset in delivering success. - We are here to help you grow, to give you the skills and opportunities to excel at work with the flexibility and balance your life requires. - Your ideas influence the way we work, and your voice matters here. - As an essential part of our team, you help us deliver the medical innovation that patients are desperate for. Join us and build your future here. What You'll Be Doing: - Create and format various basic to intermediate documents, utilizing internal processes and tools to perform the activities pertaining to electronic publishing and to meet required standards and technical requirements within specified timelines - Electronically publish components of Regulatory Agency submissions, including INDs and amendments, annual reports, safety reports, etc. - Work with relevant internal staff to ensure that source documents are received in a timely manner in order to support the generation of submissions - Perform the QC for all applications, amendments and supplements prior to submitting to Agency - Perform quality checks of others’ work - Participate in the implementation of new health agency guidelines and rules relevant to regulatory submissions - Participate in department projects that improve the department systems and processes - Assist in the review of Regulatory Operations work practices - Interact with clients, as needed What We Are Searching For: - Bachelor’s degree, or international equivalent from an accredited institution, in Science/Technology, or an equivalent combination of education and experience - 2-4 years of Regulatory Operations experience within the pharmaceutical or biotech industry - Basic to Intermediate experience using Microsoft Office and Adobe Professional - Ability to appropriately handle confidential and highly sensitive material Premier Research is dedicated to providing compensation that is fair and competitive with market standards. The annualized base pay for this role is between $60,000 - $100,000 USD. The actual salary will be influenced based on a variety of factors such as qualifications, skills, competencies, and proficiency for the role. We also offer comprehensive benefits packages, which may include health insurance, life insurance, retirement plan, paid time off, and an Employee Assistance Program. Premier Research is proud to be an equal opportunity employer that is compliant with all federal guidelines. All qualified applicants will receive equitable consideration without regard to race, color, religion, sexual orientation, gender identity, national origin, disability or veteran status

Career Category Project Management Job Description Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Strategic Planning and Operations Manager - External Supply – Network Strategy and Risk What you will do Let’s do this. Let’s change the world. In this role, you will operate at the intersection of strategic operations and advanced analytics, driving both business decision-making and data-driven insights across External Supply. Strategic Planning & Operations - Lead site selection, business case development, and supplier strategy for contract manufacturing organizations (CDMOs) - Drive New Product Introduction (NPI) and technology transfer activities into external manufacturing and supplier sites - Partner cross-functionally (Operations, Quality, Supply Chain, Finance, Process Development, and Strategic Sourcing) to: - Conduct landscape assessments and supplier evaluations - Lead RFP development and proposal assessments - Perform due diligence and risk assessments - Develop financial analyses and recommendations for leadership - Build and manage complex project plans, ensuring delivery on scope, timeline, cost, and quality - Lead continuous improvement initiatives to enhance efficiency, consistency, and execution across External Supply - Develop and advance business processes and strategies supporting External Supply goals Data analytics & digital capabilities to enable External Supply strategic planning & operations - Design, develop, and maintain data pipelines and analytics solutions supporting External Supply operations - Build dashboards, reports, and visualizations to provide actionable insights to business stakeholders and leadership - Analyze complex datasets to identify trends, risks, and opportunities that support External Supply operations - Apply advanced analytics and AI-enabled techniques to enhance decision-making and business process compliance and efficiency - Define KPIs and translate business needs into scalable analytical solutions - Improve data quality, governance, and usability, applying FAIR data principles including improving metadata, lineage, standardization, and reuse - Collaborate with digital/IT teams to deploy and enhance analytics tools, AI solutions, and reporting capabilities - Communicate insights clearly to both technical and non-technical audiences Why This Role is Unique This role combines: - Strategic influence (supplier strategy, business cases) - Technical depth (data pipelines, analytics, AI-driven insights) You will directly shape how External Supply decisions are made—both through operational leadership and data-driven intelligence. What we expect of you We are all different, yet we all use our unique contributions to serve patients. The dynamic professional we seek is an individual with these qualifications. Basic Qualifications: Doctorate degree OR Master’s degree and 2 years of project/program management and data analytics/data science experience OR Bachelor’s degree and 4 years of project/program management and data analytics/data science experience OR Associate’s degree and 8 years of project/program management and data analytics/data science experience OR High school diploma / GED and 10 years of project/program management and data analytics/data science experience Preferred Qualifications: - Experience in biopharmaceutical manufacturing, or other regulated environments - Knowledge of External Supply, contract manufacturing, and/or supply chain operations - Demonstrated expertise in: - Technology transfer and new product introduction processes - Strategic planning, business case development, and financial analysis - Data analytics tools (e.g., SQL, Python, Power BI/Tableau) - Data modeling, governance, and pipeline development - Experience with advanced analytics, AI enabled solutions, machine learning, or predictive statistical modeling - Strong ability to translate data into business insights and decisions - Excellent stakeholder management, communication, and leadership skills - Proven ability to manage complex, cross-functional initiatives in fast-paced environments What you can expect from us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way. The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications. In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include: - A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts - A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan - Stock-based long-term incentives - Award-winning time-off plans - Flexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies. Apply now and make a lasting impact with the Amgen team. careers.amgen.com In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Application deadline Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position. Sponsorship Sponsorship for this role is not guaranteed. As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. .Salary Range 109,640.65USD -148,337.35 USD

• Design and document scalable support processes across ticket routing, SLAs, escalation paths, and customer feedback loops. • Develop analytics and dashboards to measure customer health, case volume trends, response times, activation, and consumption-impacting support issues. • Partner with our GTM Systems team to integrate Pylon data with Salesforce, Slack, and other GTM systems to provide unified visibility into customer interactions and consumption blockers. • Partner with Product and Data Analytics to identify patterns in support requests that signal opportunities for product improvements or proactive enablement. • Optimize support capacity planning by analyzing ticket drivers, volumes, and patterns to forecast staffing needs. • Collaborate cross-functionally with Finance and RevOps to link support performance to retention, expansion, and consumption growth. • Establish quality assurance and feedback programs to ensure consistency and continuous improvement across support interactions. • Act as the internal SME for support tools and automations, managing configurations, user permissions, and change requests. • As Temporal scales, you’ll help shape the systems and insights that power our post-sales experience, partnering with Technical Services leadership (Support, Professional Services, and possible new roles) to ensure our operations fuel both customer success and revenue growth. • Build utilization, margin, and attach-rate models across Support, Services, and TAM. • Support incentive model design and exec-level reporting for post-sales performance. • Maintain accurate customer and partner records in Salesforce and integrated tools, ensuring data integrity for reporting and decision-making. • Document processes and maintain clear SOPs for both functions. • Manage operational workflows for high-tier customer benefits such as managed Slack channels and other entitlements. • Monitor and track support SLAs, case resolution, and customer satisfaction metrics.

Our client is seeking Certified Pharmacy Technicians (CPhT) to serve as Care Navigators in a high-volume, remote outbound call center environment. This is not a retail pharmacy role — candidates must be comfortable conducting 90–100 structured outbound calls per day to Medicare members, pharmacies, and healthcare providers. The primary focus of this role is identifying and resolving medication adherence barriers for patients managing chronic conditions including diabetes, hypertension, hyperlipidemia, and asthma. Navigators follow structured call guides, provide patient education within defined scope, coordinate with pharmacies and providers as needed, and document all interactions in real time across multiple systems. Success in this role requires strong verbal communication, active listening, empathy, and the ability to maintain quality and professionalism in a metrics-driven environment. Candidates must be self-directed, comfortable working remotely, and committed to HIPAA compliance and documentation accuracy. Skills Certified Pharmacy Technician, cpht, Outbound Call Center Experience (NOT retail pharmacy, High volume call environment (90-100 calls a day), medication adherence, Microsoft office proficiency, Experience with Medicare/managed care populations, Familiarity with chronic condition medications (diabetes, hypertension, hyperlipidemia, asthma), Experience coordinating with providers, pharmacies, or ancillary services Top Skills Details Certified Pharmacy Technician,cpht,Outbound Call Center Experience (NOT retail pharmacy,High volume call environment (90-100 calls a day),medication adherence,Microsoft office proficiency Experience Level Intermediate Level Job Type & LocationThis is a Contract position based out of Jacksonville, FL. Pay and BenefitsThe pay range for this position is $19.00 - $22.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully remote position. Application DeadlineThis position is anticipated to close on Apr 29, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.