Clipboard Health

• Execute against high-priority tooling and automation initiatives. • Build and iterate on workflows, integrations, and automations. • Support and improve systems across multiple tools. • Troubleshoot issues and improve system reliability. • Contribute to ongoing improvements in systems connections and operations.

• Monitor accounts to identify outstanding debts • Review previous data for each debt or bill • Call and email accounts payable contacts, administrators, and others as needed to ask about their overdue payments and upcoming dues • Identify the root cause of non-payment • Resolve billing concerns • Report on collections update and accounts receivable status • Communicate with the sales department to maintain accurate and updated information on client contract and other information • Maintain a logs of calls and record any payment updates from the customer • Receive new workplace assignments to start contacting the customer to set the relationship up for success, including simply introducing yourself and collect the right information • Identify critical accounts and endorse them to managers as needed for proper escalatory measures • Build relationships with the workplaces (properly set expectations about our billing policy, explain NET & Dispute Terms, etc.) • Build out SMART action plans for delinquent accounts • Aim to have a 95% collection rate on a quarterly basis

• You'll run the channel – from ideation to hosting to production. • You're on camera 3-4 hours per week. • You set the content strategy. • You manage the team. • You watch what's working.

• You will be the primary face and driver of the channel's growth. • You're on camera 3 to 5 days per week. • You manage production. • You steer the storytelling. • You lead community engagement.

• Prospect, pitch, and close new healthcare facility partners predominantly via Inside Sales channels • Occasionally visit prospects and current customers in your local area to optimize their own business outcomes & Clipboard's • Attend conferences, Clipboard-run local events, and other industry functions • Develop a deep understanding of the Long Term Care (LTC) landscape and competitors • Partner with internal teams to deliver an excellent customer experience • Maintain clear pipeline and activity tracking in CRM (B2B Sales Environment)

• Identify, develop, and manage strategic partnerships with organizations that have strong relationships across the healthcare operator ecosystem, including healthcare REITs, healthcare-focused law firms, technology vendors, consultants, advisory firms, and industry associations. • Own the partnership lifecycle end to end: sourcing and prioritizing potential partners, building the business case, leading outreach and discovery, negotiating partnership structures, coordinating internal stakeholders, launching partnerships, and tracking performance over time. • Create partnership models that generate mutual value, including referrals, co-marketing, strategic introductions, integrations, channel partnerships, and other creative commercial arrangements. • Attend conferences, trade shows, and other industry events where strategic partner relationships can be developed. • Work closely with Sales, Account Management, Marketing, Operations, Legal, Product, and Leadership to ensure partnerships are commercially valuable, operationally realistic, and aligned with company priorities. • Bring market feedback back into the business to help shape our strategy, positioning, product opportunities, and customer acquisition efforts.

• Lead and manage the Platform team • Oversee the self-serve developer platform • Balance technical direction and people development • Foster a customer-centric mindset

• Own the full software development lifecycle, from design and implementation through deployment and ongoing support. • Help maintain a high technical and execution bar across the team. • Create an environment where the team can consistently raise the bar on the work they deliver. • Balance technical direction, execution, and people development, coaching engineers so they keep growing while the team ships consistently. • Make clear calls amid ambiguity and keep the team focused on the work that actually moves engineering forward.

• You'll run the channel – from ideation to hosting to production • You're on camera 3-4 hours per week • You set the content strategy • You manage the team • You watch what's working

• Scriptwriting for Million Dollar Nurse YouTube channel • Community management across company social media • Supporting executive LinkedIn posting initiatives • Ensuring a consistent tone of voice across various platforms