• Identify delinquent accounts, aging periods, and payment sources • Perform collection actions, including contacting patients via telephone and resubmitting claims to appropriate payers • Evaluate patient financial status and establish payment plans as needed • Maintain current knowledge of third-party payer regulations and requirements • Communicate changes in regulations or processes to management and team members • Ensure accurate and organized documentation of account activity • Meet assigned cash collection and productivity goals

Before reading the job post, we encourage you to watch this video about our company. It gives you an inside look at how we started, the team and culture that made us successful, and where we're going. It's easy to read a job post and apply, but people often wonder about the culture and whether they would fit in. If you want to call Harrow your home and genuinely want to be part of a family and something big, then we encourage you to click this link and get to know us. Who is Harrow? Harrow (Nasdaq: HROW) is a leading provider of ophthalmic disease management solutions in North America. Harrow is an incredible entrepreneurial company – where we celebrate the ability of every member of the Harrow Family to be the CEO of their job. Harrow’s values have driven interest over the past decade in attracting high-performing professionals in a variety of disciplines. Members of our Harrow Family often express their pride in being a part of our commitment to (1) innovation, (2) patient access to affordable medicines, and (3) our track record of having never turned down an ophthalmologist doing mission work around the world – providing free medicines in support of mission work aimed at giving or maintaining the gift of sight to those most in need. We encourage you to learn more about Harrow and its unique culture to see if you’re the right person to help contribute as we build a truly exceptional company, one we are all so proud of! Harrow’s ophthalmic pharmaceutical portfolio is one of the most comprehensive in the industry, including: - An expanding Retina Portfolio including IHEEZO®, TRIESENCE®, BYOOVIZTM, and OPUVIZTM - A broad Dry Eye Disease product line, led by VEVYE® and bolstered by well-known adjacent ocular surface disease products such as FLAREX® and FRESHKOTE® - A peri-operative Surgical product line, led by TRIESENCE®, and BYQLOVITM - A Rare and Specialty product line, which includes various high-need and utility products such as ILEVRO®, NATACYN®, and VERKAZIA® - A robust internal development pipeline with multiple late-stage candidates, including MELT-300, MELT-210, H-N08, and CR-01 Job Summary The Key Account Manager will be responsible for expanding profitable business in an assigned base of new and existing customers. This position will report to the Regional Business Director (RBD) and will participate as a key member of the commercial team within the Access+ group with primary responsibilities that include: closing new business within a defined territory, expanding portfolio business within existing accounts, customer retention, and ensuring portfolio performance achieves defined financial outcomes. This individual will ideally be based in a location with relatively easy access to the assigned customer base. The person in this role will have a proven track record of success selling to multiple call points in the Physician Office, Ambulatory Surgery Center, Hospital, and Pharmacy environments. The position requires travel up to 50% of the time. Core Responsibilities - Implement and execute plans to expand sales within a defined base of existing ophthalmic customers and new key targets. - Drive new business relationships and convert to grow sales - Appropriate utilization of the Customer Relationship Management (CRM) system. - Execute cohesive strategies with Marketing, Strategic Accounts, Customer Care and Pharmacy Sales Representatives (PSRs). - Monitor sales performance and adjust strategy as needed to meet competitive conditions. - Evaluate customer, market and competitor activity and update the organization accordingly. - Establish and maintain relationships with key opinion leaders (KOLs) within strategic accounts. - Direct sales forecasting activities and set performance goals accordingly. - Utilize resources to enhance productivity and provide optimal customer satisfaction. - Participate in providing detailed and accurate sales forecasting. - Actively participate as a key member of the Commercial team to drive success. Qualifications & Requirements - 5 years of sales experience, ophthalmic market preferred - Experience with execution of targeted business plans around priorities and goals. - Team player with a positive, can-do attitude. - Strong written, verbal and presentation communication skills. - Ability to think creatively in confronting issues and pursuing novel approaches to old problems. - Ability to work under pressure, meet deadlines and exercise sound business judgment with critical thinking skills and high ethical standards. - Ability to manage multiple projects simultaneously, adjusting priorities as needed and meeting deadlines - Proficient in the use of CRMs and Microsoft Office software products. - Ability to travel up to 50% of the time, including overnight stays. - Bachelor’s Degree Position Type - Remote Travel - Up to 50% in defined territory with overnights required

• Build and maintain "C-suite" level relationships with reseller partners, serving as a consultant on their business growth. • Educate partners on the value of our AI product suite, demonstrating how integrated intelligence differentiates RingCentral in a crowded market. • Develop high-impact joint business plans that align revenue targets with modern marketing initiatives and technical certifications. • Collaborate with partners to identify and penetrate Enterprise and Mid-Market accounts, providing expert-level support throughout the sales cycle. • Drive adoption of the RingCentral Partner Portal and advanced sales tools to maximize partner productivity. • Lead partner engagements, focusing on the "Total Experience" (TX) by combining employee communications and customer experience solutions. • Deliver agile training programs that keep partners ahead of the curve on AI features, security compliance, and hybrid work trends. • Facilitate workshops and certifications that empower partner sales teams to sell "value-out" rather than "feature-down." • Manage a rigorous cadence of QBRs (Quarterly Business Reviews), using data-driven insights to optimize partner performance against KPIs. • Provide accurate forecasting and pipeline visibility to leadership via Salesforce. • Act as the "Voice of the Partner" internally, collaborating with Product, Marketing, and Customer Success teams to refine our channel-first strategy.

Role Description In this role, you’ll have a unique opportunity to shape and scale the Private Equity and Venture Capital partner program. You’ll be responsible for: - Identifying high-potential partners - Building strong relationships - Identifying collaboration opportunities - Defining product and marketing opportunities to deepen our partner programs Your goal is to build strong partnerships that drive a strong and consistent lead flow, resulting in new SpendHound customers. This is a remote-friendly opportunity that can sit in NYC, one of our office hubs (Austin, Miami, or Mountain View), or anywhere else in the US. However, depending upon where the remote work is performed, income could be subject to New York State tax withholding. Qualifications - 2-3 years of experience in partnerships (from early stage) or business development roles at a SaaS, fintech, banks, or have an Investment Banking background - Consulting experience, and are excited to move into a Partnerships role at a fast-paced startup Requirements - Enjoy building new programs from the ground up and are comfortable experimenting and navigating ambiguity - Strong communicator with the executive presence to engage senior leaders and represent SpendHound externally - Thrive in fast-paced, cross-functional environments and know how to keep momentum moving across teams - Can identify key stakeholders across partners, what motivates different leaders, and build lasting relationships - Proactive, self-directed, and take ownership without waiting for permission Benefits - Flexible work hours and vacation - Generous 401K match - Parental leave - Team events - Wellness budget - Learning reimbursement - Equity included in the compensation package The on-target-earning for this position is anticipated to be $150,000 USD ($100,000 Base + $50,000 Uncapped Bonus). The final offer may be determined by various factors, including the applicant's experience, knowledge, skills, and abilities, as well as internal team benchmarks. Company Description YipitData is the market-leading data and analytics firm. We analyze billions of data points every day to provide accurate, detailed insights across industries, including consumer brands, technology, software, and healthcare. - Recognized multiple times as one of Inc’s Best Workplaces - Backed by The Carlyle Group and Norwest Venture Partners - People-first culture rooted in mastery, ownership, and transparency - Offices in New York, Austin, Miami, Denver, Mountain View, Seattle, Hong Kong, Shanghai, Beijing, Guangzhou, and Singapore