• Reviews prospective and current learner documents to verify accuracy eligibility and completeness, necessary to draw Title IV and military funds. • Evaluates the accuracy of completed verification, professional judgment, C code reviews, Unusual Enrollment History (UEH), ISIR rejections, and resolves conflicting data. • Determines accuracy of packaging and disbursement. • Utilizes multiple databases and technology including Common Origination & Disbursement (COD), National Student Loan Data System (NSLDS), and Central Processing System (CPS) to ensure compliance with institutional and federal regulations. • Participates in the successful implementation of other functional projects as they arise.

Hi there! Thanks for stopping by 👋 Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! We are looking for a Hardware Quality Engineer to own and build the quality system across Lightspeed’s hardware ecosystem - payment terminals/readers, printers, networking, tablets and POS accessories - ensuring devices meet high performance standards, failures are contained early, and technical issues are resolved permanently across the portfolio. What you’ll be responsible for - Define and maintain overall quality strategy which includes a consistent testing framework, quality gates, and acceptance criteria across the hardware portfolio. - Lead structured investigations into hardware failures, perform root cause analysis, identify containment plans and ensure they are executed. - Define and maintain the supplier performance monitoring, inspection plans for inbound inventory. - Support returns triage and disposition decisions. - Publish recurring quality dashboards and narratives for stakeholders and leadership. - Contribute as part of the wider team to achieve organisational objectives even if this means doing things that aren’t strictly within the scope of your role. What you’ll be bringing to the team - 7+ years in hardware quality, supplier quality, reliability engineering, or manufacturing quality for devices/peripherals/accessories. - Hands-on experience building test plans, validation protocols, sampling plans, and launch quality gates. - Familiarity troubleshooting hardware in the field (networking basics, peripherals, device OS behavior/logs) to isolate likely failure modes and support root cause investigations. - Proven track record with root cause, CAPA/8D, and supplier management (scorecards, audits, escalation). - Strong analytical skills with the ability to mine data from RMAs, support tickets, and operational systems to identify trends. - Experience partnering cross-functionally with Product, Hardware Ops, Support, and Sales teams. Who you are - Extreme ownership: the ability to work autonomously, takes initiative and assumes responsibility when “grey” areas are present. - Data-driven decision making (trend analysis, defect data, supplier performance) - Excellent communicator: translates technical issues into business impact, keeps stakeholders aligned through proactive documentation - Bias for measurable outcomes - High bar for quality: champions a premium standard while staying pragmatic on timelines and tradeoffs - Strength to challenge the status quo - As a global company with employees and clients outside of Quebec, fluency in English as a working language is required for this position. What’s in it for you? Come live the Lightspeed experience... - Lots of autonomy, flexible work culture and the option of fully remote work - Genuine career opportunities in a company that’s creating new jobs every day - Opportunity to make a difference; help merchants grow their businesses and become more successful by creating or improving products and addressing customer feedback - Work in a team big enough for growth but lean enough to make a real impact - Development of very high traffic products, used at the global scale - Opportunities to learn and expand your skill set - Become a valued part of the diverse and inclusive Lightspeed family … and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry: - Lightspeed equity scheme (we are all owners) - Flexible paid time off policy - Extended Healthcare benefits - Health and wellness benefit of $500 per year - Paid leave and assistance for new parents - Mental health online platform and counseling & coaching services - Volunteer day #LI-JR2 To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes. Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Where to from here? Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here. Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs. Who we are: Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks. Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries. Lightspeed handles your information in accordance with our Applicant Privacy Statement.

Quality Control Caller The Outreach Team - Remote Part-time Description: Are you motivated to amplify the voices of marginalized communities? Do you want to make a lasting difference in the political landscape? Together, we can help all eligible voters have access to the ballot box! With the goal of increasing voter participation in mind, our national political and organizing consulting firm is hiring part-time Quality Control Administrators to help with quality control for a voter registration drive. You'll be part of a team of detail-oriented people doing the administrative work behind the scenes to make voter registration drives successful. Position starts now and ends in November 2026, with the possibility of extension. We can only hire folks who would be working from these states: Arkansas, Florida, Georgia, Illinois, Indiana, Iowa, Maine, Maryland, Michigan, New Jersey, New York, North Carolina, Oklahoma, South Carolina, Tennessee, Virginia, and Wisconsin. Unfortunately, we can't hire people who would be working from any other states. Role and Responsibilities: Position is Remote. Callers are required to sign up for 4 QC shifts per week (approximately 20 hours), with the potential for fewer shifts depending on workload or more shifts depending on workload. Shifts are available six days a week Monday-Saturday and run from 12pm-5pmET. Responsibilities include: - Visual inspection of voter registration cards to determine accuracy and completeness - Verification calls to newly registered voters to ensure accuracy of data - Detailed note-taking on the results of visual inspections and verification calls Qualifications Must Haves - Access to a laptop or computer and reliable internet - Strong listening and communication skills. - Extreme attention to detail - Possesses a growth mindset, be trainable and open to new skills - Passionate about progressive issues and motivated by social change - Basic tech capacity and willingness to learn new technology - Trustworthy, professional and reliable Nice to Haves - Comfort and skill at communicating with voters over the phone in both English and Spanish - Passion for increasing voter participation among communities whose voices are often silenced - Fluency with Google Sheets/Excel - Highly organized - A team builder - Motivated by the success of the team, group, and campaign. - Driven and goal-oriented - Previous experience in phonebanking or in a call center a plus - Previous experience doing QC or voter registration a plus Compensation: $19/hour, with opportunities for bonuses and advancement. If you are bilingual with fluency in English and Spanish, we pay an additional $1/hr. About Our Office: - Opportunities for advancement - we’re growing and we like to promote from within - Casual attire - Remote At The Outreach Team we believe deeply that equity and inclusion in our organization makes us better at our work and helps to build a stronger progressive movement. We are an equal opportunity employer and we strongly encourage women, people of color, people with previous felony convictions, members of the LGBTQIA community and people who identify with other underrepresented groups to apply.

• The Director of Claims Quality leads the design, execution, and continuous improvement of the organization’s claims quality assurance program. • This role partners cross-functionally with Claims Leadership, Training, Data & Analytics, and IT to enhance claims performance, elevate customer experience, ensure regulatory compliance, and reduce leakage. • The Director drives data-informed strategies, builds high-performing teams, and embeds a culture of quality, accountability, and operational excellence across the claims organization.