Innovate with purpose At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we help businesses—from startups to established brands—make smarter decisions and gain control of their operations. And we don’t stop there: we’re creating the future of financial automation so businesses can spend more time on what matters. Working here means you become part of a vision-driven team that’s ready to tackle challenges and build cutting-edge solutions. We value purpose, drive, and curiosity—and we thrive in a fast-paced, ever-changing environment. Whether in one of our offices in San Jose, CA, Draper, UT, or in a remote-eligible role, BILLders collaborate to deliver real impact for businesses that need more time in their busy weeks. BILL builds high performing teams and we seek to hire the best talent for every role. We're committed to building a workplace that fosters inclusion and diverse perspectives, valuing each person’s unique skills and experiences. We’d love to hear from you—you might be just what we’re looking for, whether in this role or another. ✨ Let’s give businesses more time for what matters. Make your impact within a rapidly growing Fintech Company Join the CXO Shared Services team at BILL, where we drive operational excellence and enable scalable growth for a dynamic, customer-centric fintech leader. As the WFM Program & Technical Enablement Lead, you will play a pivotal role in ensuring our workforce is optimally aligned to business needs, directly impacting customer experience and operational efficiency. This is an opportunity to shape how BILL anticipates, plans, and adapts to rapid change—making a tangible difference in a high-growth environment. Responsibilities: - Serve as the Calabrio platform subject matter expert, administering system configurations, unlocking native forecasting, scenario modeling, and reporting capabilities to maximize tool utilization and protect scheduling accuracy across the BPO network. - Audit scheduling efficacy and forecast accuracy produced by offshore WFM partners, identifying gaps in quality and compliance and escalating findings through the appropriate governance channels to maintain program integrity. - Standardize WFM data and KPI reporting across the Site WFM, WaaS, and BILL WFM ecosystem, establishing a single source of truth that ensures consistency and enables reliable performance visibility across the onshore/offshore model. - Lead technical onboarding for new offshore WFM resources, ensuring partners are trained on Calabrio workflows, scheduling standards, and BILL's WFM processes before assuming production responsibilities - Ensure WFM scheduling practices remain compliant with applicable labor laws and internal policies, conducting routine process audits and serving as a check-and-balance on offshore execution to mitigate operational and compliance risk. We’d love to chat if you have: - 3-5 years hands-on experience administering Calabrio WFM, including system configuration, scheduling builds, and reporting — not just as a user, but as someone who owns the tool. - A track record of working in a split onshore/offshore BPO environment, with an understanding of how to maintain data consistency, audit partner outputs, and hold vendors accountable to program standards. - Strong analytical instincts and a high bar for data integrity, with the ability to identify discrepancies across reporting layers, ask the right questions, and drive toward a single source of truth. - Experience bridging the gap between WFM strategy and day-to-day execution, translating leadership priorities into structured processes, governance frameworks, and scalable operational workflows. - A continuous improvement mindset with the ability to identify underutilized system capabilities and build the case — and the roadmap — for closing the gap between what the tools can do and how they are currently being used. Visa Sponsorship: Please note that this position is not eligible for visa sponsorship. Applicants must have authorization to work in the United States without requiring visa sponsorship now or in the future. The estimated salary range for this role is noted below for our San Jose based role. Our ranges for each role and job level are based on a variety of factors including candidate experience, expertise, and geographic location and may vary from the amounts listed above. The role is also eligible for a competitive benefits package that includes: medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off, and other company benefits. San Jose pay range $99,800—$124,800 USD The estimated base salary range for this role is noted below for our office location in Draper, UT. Additionally, this role is eligible to participate in BILL’s bonus and equity plan. Our ranges for each role and job level are based on a variety of factors including candidate experience, expertise, and geographic location and may vary from the amounts listed above. The role is also eligible for a competitive benefits package that includes: medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off, and other company benefits. Draper UT pay range $84,900—$106,100 USD What’s in it for you? Redefining how businesses automate their work is a fast-paced, exciting, and fun environment. But we also have benefits and perks to ensure the magic isn’t only experienced by our customers, but by our employees as well. Here is a preview of some of the amazing benefits here at BILL: - 100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP) - HSA & FSA accounts - Life Insurance, Long & Short-term disability coverage - Employee Assistance Program (EAP) - 11+ Observed holidays and wellness days and flexible time off - Employee Stock Purchase Program with employee discounts - Wellness & Fitness initiatives - Employee recognition and referral programs - And much more Don’t believe us? Check out our culture, benefits, and teams on our career site, LinkedIn Life, or YouTube pages. BILL is an Equal Opportunity Employer. We believe our best ideas come from the unique stories, perspectives, and experiences of our team members. We welcome people of all backgrounds, abilities, and identities to bring their authentic selves and contribute to our culture. We are committed to a transparent, inclusive hiring process that reflects our values. If you need accommodations at any stage, please contact interviewaccommodations@hq.bill.com. To ensure a fair evaluation, our Candidate Integrity Policy prohibits the use of unapproved external assistance, including generative AI, during live interviews or assessments. Doing so will result in a review and potential disqualification. Our Applicant Privacy Notice describes how BILL treats the personal information it receives from applicants.

Role Description As a temporary Compliance Program Manager, you will work on the Governance, Risk Management and Compliance (GRC) team. The GRC team is part of MCG’s Security Operations team. This is a crucial role for helping maintain and enhance the company’s security and compliance posture. Success in this position will depend upon effective working relationships with many teams and people, which may include MCG staff, corporate office, clients, and vendors. - Work with stakeholders to create, review and enhance a process to periodically update policies and procedures to ensure they accurately reflect compliance controls/requirements and align to industry leading security practice. - Collaborate with internal and external teams to ensure the integrity, effectiveness and efficiency of the compliance program. - Help raise awareness to the Business and IT stakeholders of compliance requirements, regulations and controls. - Document, track and report security management and compliance activities and results. - Review and complete security and compliance questionnaires from clients and may be required to attend client meetings to address their follow-up requests and questions. - Lead company-wide training effort to meet training requirements for security and compliance. - Coordinate and conduct internal audits to ensure adequate security requirements are incorporated and policies are followed. - Define and identify compliance gaps and provide recommendations (remediation/mitigation) for control process improvements. - Manage account and access reviews on a regular basis to ensure compliance. - Proactively monitor changes in business processes and provide guidance and support to internal stakeholders. - Coordinate and participate in validation and assessment including but not limited to HIPAA, HITRUST and FedRAMP. - Make recommendations on process implementation and changes for improving company’s security and compliance posture. - Some domestic travel for meetings and events is required. Qualifications - 1 to 3 years of information security/compliance working experience. - Experience with various security frameworks such as ISO, HIPAA, NIST, etc. - Experience with assessments such as HIPAA, HITRUST, FedRAMP, etc. - Knowledge of information technologies components such as cloud computing, networking, security, operating system, and database. - High proficiency in effective written and verbal communication. - Must be quality and results driven, detail and customer service oriented, self-motivated with the ability to work independently and remotely. - Able to think strategically and work with people at all levels. - Strong research and investigation skills. - An ideal team player. - Health IT experience is a plus. - Security certification such as CISA or CISSP is a plus. - Project management experience is a plus. Requirements - The above is intended to describe the general content of, and requirements for, the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. - Pay Range: $70/hr - Please note this is a temporary position for a 3-month project assignment (with the potential of being longer based on project needs). Benefits - World-class benefits and the security, stability, and resources of our parent company, Hearst, with over 100 years of experience. Company Description MCG is a leading healthcare organization dedicated to patient-focused care. We value our employees' unique differences and are an Equal Employment Opportunity (EEO) employer. Our diverse workforce helps us achieve our goal of providing the right care to everyone. - We embrace diversity and equal opportunity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. - We are committed to improving equity in healthcare and believe that a diverse workplace fosters curiosity, innovation, and business success. - We welcome all qualified applicants without regard to race, religion, nationality, gender, sexual orientation, gender identity, age, marital status, veteran status, disability, pregnancy, parental status, genetic information, or political affiliation. - We are happy to provide accommodations for individuals. Please let us know if you require any support.

Organization Overview New Incentives uses a cost-effective, evidence-based approach to increase routine childhood vaccinations in northern Nigeria, a region with some of the highest child mortality rates and lowest childhood vaccination rates in the world. Working within government clinics and in conjunction with existing programs, New Incentives provides small cash incentives to caregivers after their infant has received the latest round of vaccinations while also raising awareness about vaccinations and supporting vaccine supply efforts. New Incentives has been a GiveWell top charity since 2020. Position Overview New Incentives is at an exciting inflection point. Having established a rigorous evidence base for our core conditional cash transfer program for routine immunization, we are now investing in building a pipeline of new, cost-effective interventions—from lighter-touch program variants to complementary health interventions like ORS distribution—that extend our impact and inform how we scale. We are seeking a Program Explorations Associate to support the organization in identifying and piloting new, potentially highly cost-effective program additions. This is a field-heavy role: you will spend significant time on the ground in Nigeria observing pilots, troubleshooting implementation challenges, and engaging with stakeholders from caregivers to government officials. Back at your desk, you will coordinate across internal teams to translate what you learn into operational improvements. The ideal candidate is a sharp, adaptable problem-solver who thrives in ambiguous environments and can move fluidly between field observation, stakeholder conversations, and internal coordination. Success requires being comfortable engaging critically with evidence and asking the right questions. Responsibilities Field Work & Stakeholder Engagement - Travel to Nigeria to observe program pilots (e.g., ORS distribution, SMS reminders for routine immunization), identify implementation gaps, and propose practical solutions - Conduct supervision visits with surveyors to review for adherence to survey protocols and identify potential gaps - Conduct qualitative assessments by speaking with caregivers, clinic staff, and field officers to understand pain points and inform protocol adjustments - Engage with state and local government (LGA) health officials to gather feedback, build relationships, and support program alignment with government priorities - Assess whether pilots are being executed with fidelity before recommending scale-up Internal Coordination - Coordinate with our Engineering team to implement changes to data collection tools (e.g., adding verification steps for phone number collection) - Work with our Operations team to develop training materials and protocols for enumerators and field officers - Collaborate with Stakeholder Relations and Audit teams as needed to ensure pilots meet organizational standards - Translate field observations and research findings into clear recommendations for leadership Program Design & Evidence - Coordinate with our Program Explorations Associate and IDinsight on the operational aspects of RCTs and coverage surveys (e.g., logistics, timing, field team alignment) - Review and synthesize existing research and program learnings to inform decisions on new program additions - Define and review program monitoring indicators for new pilots to track fidelity and surface early warning signs This role is remote, but includes a significant amount of travel to engage with our operations in northern Nigeria. Trips are planned flexibly in discussion with the team. The number and duration will vary but typically range around 12-15 weeks per year. We have a Security Unit that actively carries out security assessments and provides security guidance, however all staff members are always responsible for their own safety. Qualifications and skills Required - Bachelor's degree in public health, international development, or a related field - At least two years of professional experience in program operations, field research, M&E, consulting, or a related area - Demonstrated ability to identify operational problems and propose practical solutions - Comfort engaging with diverse stakeholders—from community members to government officials - Experience coordinating across multiple teams or workstreams - Strong attention to detail - Excellent written and verbal communication skills in English - Ability to work independently and manage competing priorities in a remote environment - Willingness to travel to Nigeria for extended trips (2–4 weeks at a time) - Strong commitment to New Incentives' mission and evidence-based approach Preferred - Experience working in sub-Saharan Africa, particularly Nigeria - Familiarity with randomized controlled trials or impact evaluations - Experience working at an NGO, research organization, or consultancy - Familiarity with global health programs, particularly immunization or maternal and child health - Exposure to randomized controlled trials or impact evaluations (not required to run them, but helpful to understand them) Contract Structure: This role will begin as a contract engagement for approximately 3–6 months. This allows both the candidate and New Incentives to assess mutual fit and working preferences. Following this initial period, the engagement may evolve into a longer-term arrangement. What you can expect from this role - An opportunity to work with an innovative team that is recognized as one of the most cost-effective charities in the world - A challenging role where your abilities will lead to material change and personal growth - An opportunity to work with a highly accountable and passionate team - A healthy work-life balance - The flexibility to work remotely - A position with significant growth opportunities Please apply here. Applications submitted by 30 April 2026 will receive priority review. The form will remain open for rolling applications until the position is filled.

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description The Sr. Program Manager, Biotech Solutions provides strategic leadership for high-visibility biotech sector initiatives, with primary responsibility for managing cross-functional strategic programs, collaboration across groups and divisions, and senior stakeholder alignment. This role serves as a trusted partner to senior leaders, owning the planning and execution of complex initiatives that advance sector priorities, strengthen customer relationships, and deliver measurable business impact across the biotech organization. A day in the Life: - Owns outcomes of key cross-functional strategic initiatives - Creates and owns the overall program roadmap to deploy and monitor progress against short-term and long-term strategic goals of the assigned initiatives - Applies sophisticated project management techniques, monitors project progress, and ensure on schedule, mitigates risk, and proactively addresses issues to ensure project success. - Owns executive-ready deliverable outputs from strategic initiatives - Drives and sustains strategic relationships and alignment across the sector. - Provides strategic oversight for technical and process integration across cross-functional initiatives. - Develops varied materials, presentations, and/or tools to support department's remit and strategies. - Leads initiatives to develop, optimize and improve processes, associated systems/applications, training and communications. - Collaborates to strategically solve problems and process improve with key sector level team members. Education - Bachelor's degree or equivalent and relevant formal academic / vocational qualification - Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 8+ years). - Hands on experience and knowledge of clinical trial operations - Experience influencing cross-functional groups and senior leaders - Demonstrated experience managing complex initiatives - In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role. Knowledge, Skills, Abilities - Understanding of clinical research and the drug development process - Executive stakeholder management and influence without authority. - Strong understanding of process improvement fundamentals. - Solid investigative and analytical skills. - Decision-making under ambiguity - Strong negotiation skills. - Proven understanding of clinical management technology and systems, and strong computer skills. - Executive communications and synthesis of insights. - Effective judgment, decision making, critical issue, and risk management skills. - Effective oral and written communication skills including the ability to communicate in English, both orally and in writing. - Strong social skills and problem-solving ability. - Capable of directing and promoting collaboration in a multi-disciplinary and/or multi-cultural team setting. - Balances strategic oversight with appropriate attention to detail in a fast-paced environment - Strong leadership and organizational skills. - Experience managing projects and timelines - Operates with a high degree of autonomy in a dynamic, ambiguous environment