Role Description This role is responsible for leading the bank’s efforts to identify, prevent, and resolve debit card fraud. This role oversees card fraud risk strategy, day‑to‑day fraud monitoring, and customer remediation processes to protect the bank and its customers from financial loss. The position combines analytical expertise, operational oversight, and strong cross‑functional collaboration to ensure an effective fraud risk management framework. Key Responsibilities - Develop, implement, and optimize fraud prevention strategies, including rules, models, and controls within fraud monitoring systems. - Monitor real‑time and batch fraud alerts to identify suspicious debit card activity and take appropriate action. - Analyze emerging fraud trends (e.g., card‑not‑present fraud, skimming, account takeover) and adjust controls proactively. - Collaborate with card processors, networks, and fraud solution vendors to ensure effective fraud protection tools. - Conduct ongoing risk assessments to identify vulnerabilities within debit card processes, systems, and customer behaviors. - Maintain & enhance policies, procedures, & risk frameworks related to debit card fraud. - Prepare and present fraud risk reporting, dashboards, and analytics for leadership and regulatory stakeholders. - Ensure compliance with all applicable regulations, including Reg E, network operating rules, and internal risk standards. - Provide subject‑matter expertise on complex fraud cases and escalations. - Train internal teams on fraud awareness, prevention techniques, and fraud reporting requirements. - Participate in internal audits, regulatory exams, and enterprise risk assessments related to fraud management. Qualifications - Bachelor’s degree in Finance, Business, Risk Management, Criminal Justice, or related field (or equivalent experience). - 10 years of experience in debit card fraud management, payments fraud, or financial crime investigations. - Strong knowledge of card networks, fraud systems (Falcon/FICO, Actimize, Verafin, etc.), and banking regulations related to fraud. - Strong analytical skills with the ability to interpret trend data & propose risk‑mitigating solutions. - Excellent communication, problem‑solving, and decision‑making abilities. Preferred Qualifications - Experience working in a bank or financial institution's fraud or risk department. - Certifications such as CFE, CFCS, or CAMS. - Experience with AI model fraud tools or advanced analytics. Benefits - 401(k)/Roth plan with immediate eligibility and employer match up to 6% - Employee stock ownership plan - Discounted rate on primary home mortgage - Credit and housing counseling as well as free financial education tools available to customers and employees - Two medical plans available – low-deductible PPO plan or HDHP with Health Savings Account - Dental and vision insurance - Employer paid life insurance, and short- and long-term disability coverage - Retirement plan with generous company match and employee stock purchase option - Voluntary life insurance options for employee, spouse, and children - Paid holidays and paid time off - Bonus plan - Opportunity for merit raises - Employee reward and recognition programs - Community service opportunities

PLEASE NOTE: Your application will expire one year from the time of submission. Please feel free to apply to any other positions for which you may qualify. Our team members enjoy competitive salaries, a well-rounded benefits package, generous paid time off (including 25 holidays, vacation, and sick leave), and an array of professional development opportunities.  We’re always looking to add to our team of more than 3,000 dedicated professionals who are leading online education worldwide with transformative digital solutions – personalized to every student.  Job Posting End Date: Deadline to apply is 11:59 PM on 04-27-2026 Job Title: Director, Digital Strategy Contract Type: Employee Annual Salary: $89,633.00 - $197,193.00(Support staff salary will be based on internal equity and experience) Location: REMOTE, USA Job Description Summary: Our Mission is to equip students for success by developing and delivering highly effective digital learning through an intuitive online platform. FLVS does not discriminate in admission or access to, or treatment or employment in its programs and activities on the basis of race, color, religion, age, sex, national origin, marital status, disability, genetic information or any other reason prohibited by law. The Position: Position General Summary: The Director, Digital Strategy leads internal partners, senior leadership, and external agencies in strategic marketing planning, web implementation projects, and CRM automation across owned and paid digital channels to achieve organizational goals. The Director, Digital Strategy leads a multi-disciplinary team of digital marketers to educate and engage B2C and B2B audiences with the organization. Essential Position Functions: - Own and drive the vision, strategy, budget, and overall long-term digital roadmap to deliver on the organization’s brand and financial growth goals - Own all aspects of vendor management for website development, including developing event management tools, customer/user forums, and eCommerce - Develop CRM program strategy and segmentation, and oversee execution including full-funnel lead generation/nurturing strategy for national B2C and B2B audiences - Ensure that the brand experience and messaging is integrated and consistent across all digital touchpoints - Develop strategic recommendations to inform marketing strategy by analyzing performance metrics including project and campaign analytics, brand metrics, web analytics, and overall return on investment for digital marketing initiatives - Partner with cross-functional teams to develop relevant messaging for new upgrades and/or changes to external facing systems (user experience) and digital marketing solutions for products and services - Lead and manage assigned direct reports for continual improvement in efficiency and effectiveness of the group, as well as ensuring team members have access to professional growth within the organization - Serve as the digital marketing subject matter expert, keeping the marketing team and key stakeholders informed of emerging digital trends, developing perspectives, and insights on how those trends impact our core strategies and offerings - Meet professional obligations through efficient work habits such as, meeting deadlines, honoring schedules, coordinating resources and meetings in an effective and timely manner, and demonstrate respect for others - All work responsibilities are subject to having performance goals and/or targets established (These essential functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job related duties as required.) Minimum Requirements: Education/Licensure/Certification: - Bachelor’s degree; or equivalent combination of education and relevant experience - Master’s degree, preferred Experience: - 10+ years marketing experience - Business management, strategic marketing planning, digital marketing - 5+ years supervising, managing, and/or leading others with demonstrated increase in responsibilities Knowledge, Skills, and Abilities (KSA's): - Knowledge of digital channels, specifically web, eCommerce, Email/CRM, digital marketing, and developing integrated marketing plans - Ability to analyze complex data sets, and develop insights and recommendations, plans of action, and formulate alternative resolutions and improvements - Ability to work with and through people to establish goals, objectives, and action plans - Ability to meet deadlines and handle diverse tasks simultaneously using prioritization and delegation - Demonstrated interpersonal and leadership skills - Excellent verbal and written communication skills - Excellent project management skills - Excellent leadership capabilities, including the ability to work effectively with and influence team members, management, clients and other external groups - Strong abilities in strategic and innovative thinking processes - Ability to make sound decisions and recommendations within established guidelines - Ability to organize, prioritize, and meet aggressive deadlines CORE COMPETENCIES FOR SUCCESS: JOB KNOWLEDGE AND SKILLS Team member carries out essential job functions with accuracy, engages in ongoing and relevant professional learning, applies new knowledge effectively, and demonstrates mastery of job-specific skills. In addition to the above, supervisors will set clear performance expectations, provide regular feedback, recognize high performance, address underperformance, and support employee learning and development PRODUCTIVITY Team member produces high quality work, meets organizational and departmental deadlines, balances multiple responsibilities, manages time effectively, and seeks ways to improve processes and productivity. In addition to the above, supervisors will successfully manage team projects and deadlines, foster a positive team culture, empower autonomy, and balance team workload effectively COMMUNICATION Team member communicates clearly in written and verbal formats, collaborates effectively, demonstrates professionalism in all interactions, exhibits strong interpersonal skills, and contributes to a positive team and professional community. In addition to the above, supervisors will model strong communication skills and leverage interpersonal skills to build relationships and sustain a strong professional community CUSTOMER FOCUS Team member addresses the needs of internal and external customers, analyzes problems effectively, contributes to innovative solutions, seeks opportunities for improvement, and successfully adapts to change. In addition to the above, supervisors will create and support action plans and strategies to achieve organizational goals, make informed decisions, promote innovative solutions, and anticipate future trends and challenges DIRECTOR COMPETENCIES FOR SUCCESS: LEARNING ON THE FLY Learns quickly when facing new problems; Is a voracious learner; Analyzes both successes and failures for clues to improvement; Experiments and will try anything to find solutions; Seeks out the challenge of unfamiliar tasks; Quickly grasps the essence and the underlying structure of most anything PRESENTATION SKILLS Is effective in a variety of formal presentation settings: one-on-one, small and large groups, with peers, direct reports, and bosses; Is effective both inside and outside the organization, on both cool data and hot and controversial topics; Commands attention and can manage group process during the presentation; Can change tactics midstream when something isn’t working PRIORITY SETTING Spends his/her time and the time of others on what’s important; Quickly zeros in on the critical few and puts the trivial many aside; Can quickly sense what will help or hinder accomplishing a goal; Eliminates roadblocks; Creates focus BUSINESS & FINANCIAL ACUMEN Knowledgeable in current and possible future policies, practices, trends, technology, and information affecting his/her business and organization; Knows the competition; Understands and communicates the goals, objectives, competencies, and metrics associated with business success; Understands and applies knowledge of key organizational business drivers; Keeps abreast of the overall performance of the organization and adjusts allocation of finances based on progress against goals; Sets priorities by aligning organizational finances with strategic goals; Fosters an environment that encourages fiscal responsibility COMPOSURE Is cool under pressure; Does not become defensive or irritated when times are tough; Can be counted on to hold things together during tough times; Handles stress well; Is not knocked off balance by the unexpected; Doesn’t show frustration when resisted or blocked; Is a settling influence in a crisis; Consistently behaves in a professional manner DEALING WITH AMBIGUITY Effectively copes with change; Can shift gears comfortably; Can decide and act without having the total picture; Isn’t upset when things are up in the air; Doesn’t have to finish things before moving on; Can comfortably handle risk and uncertainty Physical Requirements and Environmental Conditions: - Frequency of travel: Frequent travel is required for meetings, trainings, and conferences; location may vary and may require overnight stays - Light physical activities and efforts required working in an office environment (Reasonable accommodations will be made in accordance with existing ADA requirements for otherwise qualified individuals with a disability.)

Job Description: The Director, Infrastructure & End-User Services leads enterprise teams that deliver secure, reliable, and high-quality workplace and infrastructure services. Accountable for identity and account management, end-user computing (Windows and macOS), Microsoft 365 platforms, Windows Servers and Desktop Support operations, this leader ensures employees have the access, devices, and tools needed to work productively while meeting security, compliance, and reliability expectations. The Director serves as the single point of accountability for end-user services, ensuring a seamless, secure, and audit-ready technology experience from employee onboarding through exit. Key Responsibilities - Identity, Account & Access Management (IAM): Own enterprise Identity and Access Management operations, including employee onboarding, role changes, offboarding, user identity lifecycle, provisioning/de-provisioning, and access certifications aligned to least-privilege, segregation of duties, and timely access removal principles. - End-User Systems & Device Management: Lead teams responsible for Windows and macOS endpoint management, including configuration, patching, OS lifecycle management, endpoint security, compliance, vulnerability remediation, device standards, imaging, and hardening. Own full device lifecycle from procurement through retirement. - Desktop Support Operations: Lead Desktop Support teams providing day-to-day user support, hardware troubleshooting, software installation, and break-fix support. Define and enforce SLAs, service standards, escalation paths, and drive automation to reduce ticket volume and improve resolution times. - Microsoft 365 & Collaboration Services: Lead M365 engineering and operations teams (Exchange Online, SharePoint Online, OneDrive, Microsoft Teams). Establish governance for collaboration lifecycle, external/guest access, information protection, retention, and compliance. Partner with Security and Architecture to ensure secure, scalable adoption. - Windows Server Administration: Oversee the development, operational support and security of 150+ windows servers in AWS, including patching (Ivanti Neurons), AMI lifecycle management, and instance right-sizing. Lead system administrators to administer, maintain, and optimize a single domain Active Directory forest including Domain Controllers, DNS, DHCP, Group Policy, and Sites & Services. - Service Delivery & Operational Excellence: Ensure end-user and infrastructure services meet SLAs, reliability, and experience goals. Implement automation and standard operating procedures; define and report service performance metrics; coordinate business continuity and disaster recovery readiness. - Leadership & Stakeholder Management: Lead, mentor, and develop multi-disciplinary teams across IAM, end-user computing, Desktop Support, System Administrators and M365 engineering. Manage vendor relationships, partner with Security and Business leaders, communicate risks and performance to executive leadership, and own budget forecasting and cost optimization. - Strategic Planning: Develop and maintain workplace technology strategy and multi-year roadmap aligned to business priorities and security requirements. Minimum Qualifications - 10+ years of experience in infrastructure, end-user services, or workplace technology - 5+ years of people leadership managing multiple technology teams - Strong experience in Identity & Access Management, Windows and macOS endpoint management, desktop support operations, Windows server administration and Microsoft 365 platforms - Experience operating in large, regulated enterprise environments Required Technical Skills & Knowledge - Identity: Microsoft Entra ID (Azure AD), MFA/SSPR, conditional access, privileged access concepts (PIM/PAM), and access review processes - Endpoint Management: Microsoft Intune/Endpoint Manager, Ivanti, and/or JAMF (or equivalent), patching, compliance policies, software deployment, and endpoint hardening - Microsoft 365 Administration: Exchange Online, Teams, SharePoint/OneDrive, collaboration governance, external sharing controls, and information protection fundamentals - ITSM Operations: Incident/problem/change management, service catalog, knowledge management, and major incident communications (ITIL-aligned) - Security and Compliance: Endpoint security controls, vulnerability management coordination, audit support, and regulated-environment operational discipline - Endpoint Security Tooling: Microsoft Defender for Endpoint (or equivalent), device risk scoring, and attack surface reduction concepts - Microsoft 365 Compliance & Data Protection: Purview (sensitivity labels, DLP basics, retention), eDiscovery concepts, and collaboration governance controls - Automation & Scripting: PowerShell (preferred) and/or Python for onboarding/offboarding automation, reporting, M365 administration, and support operations - Service Desk Tooling: ServiceNow (preferred) or equivalent (incident/request/change, CMDB concepts, service catalog, SLAs/OLAs, knowledge base, automation workflows) - Endpoint Engineering: Windows (GPO/MDM policy design, Autopilot concepts, patch rings) and macOS (profiles, security baselines), application packaging/deployment, and imaging practices - Hybrid Identity Fundamentals: Active Directory concepts, group management, authentication fundamentals, and Entra ID integration patterns - Workplace Connectivity: DNS/DHCP, VPN, Wi-Fi basics, certificate usage, and troubleshooting approaches - IT Asset Management: Inventory controls, hardware standards, secure disposal, license reconciliation, refresh planning, and audit-ready documentation - Project & Change Delivery: Scoping, stakeholder alignment, communications, cutover planning, training/enablement, and adoption measurement for workplace technology rollouts Preferred Qualifications - Financial services, insurance, healthcare, or similarly regulated industry experience - Experience integrating IAM with HR systems and downstream applications - Familiarity with Zero Trust and endpoint security models - ITSM platforms and service catalogs - M365 Copilot governance and adoption - Vendor and contract management experience Core Competencies - Customer Service: Exceptional attitude and passion for providing outstanding service to internal customers - Attention to Detail: Thoroughness in accomplishing tasks; monitors and checks work; plans and organizes time and resources efficiently - Analytical Skills: Collects and researches data; designs workflows and procedures; identifies data relationships and dependencies - Communications: Strong listening and comprehension skills; expresses ideas clearly in verbal and written form; keeps others adequately informed - Managing People: Develops direct reports' skills; provides direction and guidance; motivates others and exhibits confidence in self and others - Problem Solving: Resolves issues efficiently and quickly; evaluates options and escalates appropriately - Relationship Management: Manages interactions to service and support the organization; establishes credibility and trust - Teamwork: Contributes to positive team spirit; exhibits objectivity and openness to others' views Supervisory Responsibilities: Yes Base Salary Range - $175,000-$200,000 For over 175 years, Penn Mutual has empowered individuals, families and businesses on the journey to achieve their financial goals. Through our partnership with Financial Professionals across the U.S., we help instill the confidence and reliability that comes from a stronger financial future. Penn Mutual and its affiliates offer a comprehensive suite of competitive products and services to meet the unique needs of Financial Professionals and their clients, including life insurance, annuities, wealth management and institutional asset management. To learn more, including current financial strength ratings, visit www.pennmutual.com. Penn Mutual is committed to Equal Employment Opportunity (EEO). We provide employment and advancement opportunities to all qualified applicants and associates, according to applicable laws. This is reflected in our practices for hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment, compensation, selection or training, and all other terms and conditions of employment. All employment-related decisions and practices are free from unlawful discrimination. This includes: race, creed, color, national origin, ancestry, citizenship age, gender (including pregnancy), sexual orientation, gender identity or expression, domestic partnership or civil union status, marital status, genetic information, disability, religious observance or practice, liability, veteran status or any other classification protected under applicable law.

At Bloom Energy, our vision for a world powered by clean, reliable, and affordable energy is more than just a dream—we’re making it reality. For over two decades, we’ve been at the forefront of the global energy transition, pioneering solutions that empower critical industries to thrive in a rapidly digitizing, energy-intensive world. From revolutionizing power for AI-driven data centers to ensuring resilience for hospitals, electric grids, manufacturing facilities, and utilities, our solid oxide fuel cell (SOFC) and solid oxide electrolyzer (SOEC) technologies are redefining what’s possible by delivering energy abundance for all. With more than 30,000 fuel cell modules deployed worldwide, we are the trusted partner for Fortune 100 companies and innovators alike. Our cutting-edge solutions enable unparalleled “time-to-power” capabilities, reliability, and sustainability, ensuring our customers remain ahead in a world where soaring energy demand and intensifying energy scarcity are rapidly becoming the new norm. At Bloom, we thrive on collaboration, bold thinking, and relentless innovation. We believe that, together, we can create a brighter, more sustainable future while tackling the most pressing challenges of the 21st century. We are looking for a Senior Director-Energy Transition Champion to join our team in one of today’s most exciting technologies. This role will report to Vice President-Energy Transition and based in New York, NY. This position can be US remote for right candidate. Essential responsibilities - Proactively promote and position Bloom technologies early in the project phase to create value and influence by working closely with consultants, developers, EPC's, Industry OEM partners and customers - Provide technical expertise to Sales and Commercial operations team in selecting, implementing and developing competitive product applications - Estimate Bloom and competitive equipment, system performance and hardware evaluation throughout the bid process. Collect Voice of Customer (VoC) and Voice of Market (VoM) on the value of bloom solutions and support new product introduction activities - Influence customers to understand and recognize the full economic value that Bloom solutions provide. Understand Energy/Power market structures, pricing mechanisms and policy that impact the customer value proposition. - Develop region and segment specific collateral to sell the value of our offerings to the customers. Gather and analyze competitive feedback in the regions to improve our understanding of value differentiation in the eyes of our customers. - Lead a small team of Energy Transition Champions Qualifications and desired characteristics - Minimum Bachelors degree in an engineering field from an accredited university or college; Masters degree preferred. - Minimum 15 years of experience of power generation technology, i.e. Gas Turbines, reciprocating engines, Battery storage, wind and solar, in different roles and ability to articulate the value proposition to customers - Product Management experience preferred - Proven track record of winning big projects - Background in energy related technology and solutions. Ability to assess impact of price, schedule, configuration and performance decisions on customers, market and investors - Ability to articulate the value proposition to customers - Experience with economic lifecycle modeling and understanding of local energy markets - Strong skills in the areas of collaboration, communication and critical thinking are critical - Leading teams and managing people - Frequent travel will be required, both domestic and international. Bloom Energy is an equal opportunity employer and makes employment decisions on the basis of merit. We are committed to compliance with all applicable laws providing equal employment opportunities. All qualified applicants, will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or on the basis of disability. Bloom Energy makes reasonable accommodations, consistent with applicable laws, for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions, unless undue hardship would result. Bloom Energy is committed to fair and equitable compensation practices. The total compensation for this position includes standard company benefits and is based on various factors including, but not limited to, relevant skills and experience. Salary Ranges: $200,100.00 - $287,900.00