Key Responsibilities: Project Management - Lead full‑cycle software implementation projects from initiation through go‑live and project acceptance - Manage project scope, schedules, forecasts, risks, dependencies, and change control - Serve as the primary point of contact for customers and internal stakeholders - Develop and maintain detailed project plans and delivery forecasts - Deliver clear, proactive status reporting to customers and leadership - Forecast project delivery timelines and financials every month, quarter and year for all assigned projects. Forecasting measures the difference between your project forecasts and the project results - Manage invoicing milestones and ensure alignment with contractual deliverables - Identify issues, mitigate risks, and resolve conflicts to keep projects on track - Conduct post‑implementation reviews and contribute to continuous improvement efforts Application Consulting & Training - Serve as a lead application consultant across configuration, testing, UAT, and deployment - Facilitate requirements gathering and translate business needs into system solutions - Deliver customer and internal training sessions (remote and onsite as required) - Guide customers through functional and data validation testing - Provide best‑practice recommendations to support application adoption and success Quality & Collaboration - Participate in functional, regression, and user acceptance testing activities - Identify and document defects, validating fixes in collaboration with the customer and FAS development teams - Create and maintain customer project documentation, training materials, and user guides - Partner with cross‑functional teams and external stakeholders to ensure successful outcomes Qualifications: Required - 5+ years of experience in software implementation or enterprise system delivery - Proven success managing client‑facing projects with multiple stakeholders - Strong leadership, communication (written and verbal), negotiation, and conflict-resolution skills - Ability to manage competing priorities in a fast‑paced, matrixed environment - Experience supporting configuration, training, testing, and go‑live activities - Proficiency with Wrike, Excel, PowerPoint, and SharePoint Preferred - Experience with LIMS, forensic science, criminal justice, or medical examiner systems - Experience delivering federal or highly regulated projects - PMP certification or equivalent (or in progress) - Familiarity with Wrike or similar project management tools

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Job Summary: As the Senior Project Manager at JLL, you will play a vital role in shaping a brighter way for our clients, employees, and the company as a whole. We believe in empowering our teams to thrive, fostering a culture of collaboration locally and globally, and embracing innovative ways of working. In this role, you will have the opportunity to strengthen and advance your career while championing inclusivity and belonging across teams. If you are someone who chooses the inspiring, innovative, and optimistic path toward success, we invite you to join our team. What this job involves: - Experience in managing and overseeing technical operations in data center environments. - Lead and manage the technical services department, ensuring that all operations are aligned with JLL's mission and values. - Responsible for meeting project requirements by applying project management skills, tools, and techniques to manage the project scope, quality, schedule, budget, resources, and risk. - Develop and implement strategic plans to optimize technical operations and enhance service delivery. - Foster a culture of collaboration and teamwork, promoting engagement and empowering team members to thrive. - Oversee the recruitment, hiring, and training of technical services staff, ensuring high-quality talent acquisition. - Establish and maintain project goals and success criteria that meet the client needs - Work closely with a wide array of client stakeholders to ensure minimal impact to client facilities and alignment with project goals. - Grow revenue on existing projects, identifying opportunities for scope expansion. Required Qualifications: - Bachelor’s degree in Architecture, Civil, Electrical, Mechanical, Structural Engineering, Construction Management, or a related field. - Minimum of 10 years of experience in technical services or facilities management industry. - Demonstrated ability to develop and implement strategic plans to optimize operations and enhance service delivery. - Strong people management skills with the ability to inspire and empower team members. - Excellent communication and interpersonal skills, with the ability to build and maintain relationships at all levels. - Exceptional problem-solving skills and the ability to make informed decisions in a fast-paced environment. - Understanding of industry trends, technologies, and best practices. We are committed to creating an inclusive and diverse workplace, where everyone feels supported and valued. Join us on our journey to shape a brighter way for our clients, ourselves, and our fellow employees. This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Estimated compensation for this position: 128,600.00 – 160,000.00 USD per year This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations. Location: Remote –Richmond, VA If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include: - 401(k) plan with matching company contributions - Comprehensive Medical, Dental & Vision Care - Paid parental leave at 100% of salary - Paid Time Off and Company Holidays - Early access to earned wages through Daily Pay At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. California Residents only If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device. Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Accepting applications on an ongoing basis until candidate identified.

What this Job Entails: The Project Coordinator II will plan and coordinate aspects of internal projects from initiation to delivery. Projects often involve network, server, or software implementation and upgrades, PC deployment and the like. Projects may vary in number, size and complexity. Scope: - Works on assignments that are moderately difficult, requiring judgment in resolving issues - Requires some instruction on new assignments and infrequent checks on daily work Your Roles and Responsibilities: - Gather and maintain project requirement lists. - Provides weekly project updates including action item updates. - Schedules and coordinates project reviews and follows up on assigned actions. - Effectively and accurately communicate status to the project team. - Maintains and monitors project plans, project schedules, work hours and expenditures. - Assists with identifying project issues, determining the right team member to provide a solution, and/or escalating the issue to the client manager. - Takes part in organizing, attending and participating in stakeholder meetings. - Documents and follows up on important actions and decisions from meetings. - Collaborates with various regional teams responsible for project resources and ticket resolution. - Assists with daily monitoring of the ticketing system, reassigning tickets where required. - Produces regular reports as required. - Assists with identifying trends or recurring problems and escalates to management for resolution. - Assists with locating and defining new process improvement opportunities. - Develops and maintains knowledge and skills and keeps up-to-date with new processes and procedures. - Works closely with SDMs/Project Managers to understand and maintain focus on their analytical needs, including assisting with identifying critical metrics and KPIs, and delivering actionable insights to relevant decision-makers. - Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position Required Qualifications/Skills: - Associate's degree (A.A) or equivalent from two-year college or technical school and 2 to 5 years’ related experience and/or training; or equivalent combination of education and experience - Builds productive internal and external working relationships - Exercises judgment within defined procedures and practices to determine appropriate action - Flexibility essential - the role requires both office and remote commitments, as well as being willing to occasionally adjust work hours due to work with regional colleagues. - Experience working with Microsoft Excel and Google Suite - Excellent Communication skills, both verbal and written - Previous experience with ticketing systems and/or project management system - Understanding of or previous experience in a technology driven environment - Proactive attitude and dependable - Excellent customer service skills - Ability to work both within a team and independently - Ability to multitask and prioritize workload - Ability to use good judgment, as well as problem-solving and decision making skills - Ability to maintain confidentiality and professional decorum Physical Demand & Work Environment: - Must have the ability to perform office-related tasks which may include prolonged sitting or standing - Must have the ability to move from place to place within an office environment - Must be able to use a computer - Must have the ability to communicate effectively - Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers Salary Range $21.27 - $33.58 USD (Hourly) - Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit. - Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors. Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including: - Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only - Dental provided through UHC - Nationwide Vision provided by UHC - Flexible Spending Account for Health & Dependent Care - Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific) - Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera - Corporate Wellness Program provided by Goomi Group - Employee Assistance Program - Wellness Days 401k Plan - Basic and Supplemental Life Insurance - Short Term & Long Term Disability - Critical Illness, Critical Hospital, and Voluntary Accident Insurance - Tuition Reimbursement (available 6 months after start date, capped) - Paid Time Off (accrued and prorated, maximum of 120 hours annually) - Paid Holidays - Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services. Job Summary This position delivers technical knowledge and assistance to customers and internal teams for effective use of technical products. The Technical Product Sales Support Specialist 1 acts as a connection between sales, engineering, and customers to resolve technical questions. Responsibilities include addressing concerns, resolving problems, and enhancing product performance to align with business objectives and customer satisfaction targets. Job Description Responsibilities: - Providing technical guidance to sales teams and customers during the product selection and implementation process. - Assisting in troubleshooting and resolving technical issues related to product performance or application. - Preparing and delivering technical presentations and product demonstrations to internal teams and customers. - Collaborating with engineering teams to address product-related inquiries and improve customer outcomes. - Maintaining accurate documentation of customer interactions, technical solutions, and product updates. - Supporting the development of training materials and resources for internal teams and customers - Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. - Other duties and responsibilities as assigned. Employees at all levels are expected to: - Understand our Operating Principles; make them the guidelines for how you do your job. - Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. - Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. - Win as a team make big things happen by working together and being open to new ideas. - Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. - Drive results and growth. - Support a culture of inclusion in how you work and lead. - Do what's right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Skills Communication, Customer Interactions, Service Delivery, Teamwork Compensation Primary Location Pay Range: $27.68 - $41.52 Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Certifications (if applicable) Relevant Work Experience 0-2 Years Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.