• Partner with Account Executives on strategy for prospects who have reached the sales demo stage • Lead product demonstrations and proof-of-concept engagements tailored to each prospect's clinical and operational workflows • Configure and customize demo environments to reflect real-world healthcare use cases • Custom mapping of OMS content to prospects’/clients’ specific curriculum • Complete site set-up and configuration for new clients • Serve as the technical lead during client onboarding, ensuring a smooth transition from signed contract to live production environment • Develop and deliver role-based training programs for end users, administrators, and clinical staff • Create onboarding documentation, training guides, video walkthroughs, and knowledge base articles • Work with OMS and client IT teams to coordinate technical integrations as needed (i.e. SSO) • Collaborate with Account Management team to manage onboarding timelines and resolve technical blockers • Conduct go-live readiness assessments

Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information across enterprises, governments, and consumers. Fueled by decades of security expertise, global threat research, and continuous innovation, Trend harnesses AI to protect organizations and individuals across clouds, networks, devices, and endpoints. The Trend Vision One™ enterprise cybersecurity platform accelerates proactive security outcomes by predicting and preventing threats across the entire digital estate and environments like AWS, Google, Microsoft, and NVIDIA. Proactive security starts here. TrendMicro.com Location: The ideal candidate will be located in Remote. Position Summary: Trend Micro is seeking a Senior Solutions Engineer who is passionate about cybersecurity and AI-powered platforms, thrives in direct customer engagement, and excels at helping organizations solve complex challenges. In this role, you will partner closely with leaders across Solutions Engineering, Product, Channel, Marketing, and Customer Success to guide customers along their security journey while expanding the reach of our platform. As a trusted technical advisor, you will influence outcomes across the entire customer lifecycle by retaining, expanding, and acquiring business through expert guidance, compelling demos, and strategic consultation. You will serve as the bridge between customer needs and platform capabilities, powering long-term value, adoption, and advocacy. We are looking for individuals who embody humility, hunger, and people-smart instincts. Successful candidates will bring energy into every interaction and thrive in front of customers. Responsibilities: - Serve as the primary technical advisor for enterprise customers and prospects, guiding them through the evaluation, adoption, and expansion of our cybersecurity platform. - Develop a deep understanding of customer goals, challenges, and security requirements to align platform capabilities with meaningful outcomes. - Lead impactful demos, presentations, and technical storytelling that clearly articulate value and build confidence across technical and executive audiences. - Build and maintain trusted relationships with strategic partners to accelerate revenue and broaden market reach. - Represent the company as a thought leader at industry events, panels, webinars, and field engagements. - Develop high-quality enablement content demos, videos, architectural diagrams, training assets to support internal teams and partners. - Collaborate cross-functionally with Product, Engineering, Marketing, Channel, and Customer Success to ensure aligned execution and exceptional customer experience. - Provide product feedback and innovation insights to Product Management based on customer needs, technical gaps, and emerging market trends. - Lead and support Proof of Concepts (POCs) that demonstrate measurable technical and business value, ensuring alignment with stakeholder outcomes. - Maintain deep knowledge of platform capabilities, including beta features, upcoming enhancements, and cybersecurity best practices. - Travel within the U.S. for customer engagements, industry events, partner meetings, and strategic field initiatives. Preferred Qualifications: - Bachelor’s degree or equivalent experience in cybersecurity, AI, cloud, networking, systems engineering, or related technical fields. - 5+ years of experience in Solutions Engineering, Sales Engineering, or Technical Pre-Sales roles. - Proven experience working with technical decision-makers and executives in enterprise environments. - Strong understanding of public cloud technologies (AWS, Azure, GCP). - Broad technical acumen across cybersecurity, cloud architecture, networking, AI, risk visibility, and IT modernization. - Experience designing/architecting solutions in on-premises, hybrid, and cloud-native environments. - Ability to rapidly learn modern technologies and thrive in a fast-evolving cybersecurity landscape. - Excellent communication and presentation skills with the ability to present to a variety of external audiences, including C-level executives. - Proven experience and passion for public speaking, live demos, and customer education. Bonus Qualifications - Experience working in fast-paced SaaS or cybersecurity startup environments. - Familiarity with XDR, SIEM, CSPM, CNAPP, or modern detection/security posture technologies. - Hands-on experience with API integrations, scripting, automation, or lightweight coding (Python, Bash, PowerShell). - Experience delivering executive briefings, architecture workshops, or security maturity assessments. - Background in SOC operations, threat hunting, or incident response. - Experience working with or enabling MSSPs, GSIs, or Channel Partners. - Knowledge of compliance frameworks (SOC2, NIST, ISO 27001, PCI, HIPAA). - Strong technical storytelling ability translating complex concepts into clear value for customers. - Enthusiasm for mentoring, teaching, and knowledge sharing across internal teams. - AI technology experience, such as applying AI/ML to cybersecurity workflows, leveraging LLMs or agentic AI for automation, or working with AI-driven detection and analytics systems. Preferred Certifications - CISSP, CEH, CCSP, Security+, CySA+, CISM, CISA, or other ISACA certifications. - AWS Solutions Architect, Azure Architect, or GCP Professional Cloud Architect. - Kubernetes, DevOps, or Cloud Security specialization certifications. What Top Candidates Love About This Role - High-impact visibility across customers, partners, and internal leadership. - Opportunity to influence product direction through real customer insights. - Frequent customer-facing engagements with both technical and executive audiences. - Work with innovative cybersecurity and AI-powered technologies to shape the future of enterprise security. - A collaborative, humble, hungry, and smart team culture that values innovation and customer outcomes. - Mission-driven work enabling customers to strengthen their security posture and achieve their goals using our platform. What We Offer You: You're important to us. What matters to you, matters to us too. Trend Micro provides benefit options for you and your family. Here some of the top-rated benefits that employees enjoy today: - Comprehensive health benefits and paid time off package - Pre-partum, maternity, parental, medical leave and adoption assistance - Mental Health Wellness Program & Annual Wellness Incentive - 401(k) with company match - Pet Insurance - Collaborative and innovative culture We are committed to fostering a professional, respectful, and inclusive work environment that promotes collaboration and high performance. We value diverse backgrounds and perspectives and welcome candidates who bring unique strengths and experiences. If you’re excited about this role and believe you can contribute and grow with us, we encourage you to apply. Be Passionate. Be Innovative. Be a Trender. This position does not offer sponsorship for work permit applications or renewals, either now or in the future. Candidates must be authorized to work in the U.S. without the need for employment-based visa sponsorship, both currently and moving forward. The company will not sponsor applicants for U.S. work visa status for this role (including, but not limited to, H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT, or any other employment-based visa). #LI-MV1 At Trend Micro, we embrace change, empower people, and encourage innovation in a connected world. Our diversity and multicultural workforce are key contributing factors to our success across the globe. Trend Micro provides equal employment opportunity for all applicants and employees. Trend Micro does not unlawfully discriminate on the basis of race, color, religion, sex, pregnancy and childbirth or related medical conditions, national origin, ancestry, age, physical or mental disability, medical condition, family care leave status, veteran status, marital status, sexual orientation, or gender identity.

Job Description Summary The Data Engineer III, Analytics reports to the Manager of Analytics in support of MUSC’s academic, research and healthcare missions. Under general supervision, the Data Engineer III provides expertise in evaluating and resolving complex technical issues, demonstrates strong analytical and communication skills to maximize the benefit of Information Solutions services. Generates appropriate communication, process and educational plans to identify and remove obstacles to change and mitigating the disruption of change. Serves as the subject matter expert in all areas of the analytics program supporting decision making, strategy, performance improvement, and other key operational goals through valid, relevant, and quality decision support reports, dashboards, and other analytic tools. Takes a lead role in projects; participates in team and project meetings, and provides input on intelligent solutions to improve efficiency. Coaches and transfers knowledge to peers and staff, maintains high professional standards, and exhibits excellent customer service skills while performing assigned tasks. Entity Medical University Hospital Authority (MUHA) Worker Type Employee Worker Sub-Type​ Regular Cost Center CC002338 SYS - IS Business Analytics & Epic Analytics Pay Rate Type Salary Pay Grade Health-31 Scheduled Weekly Hours 40 Work Shift Job Description Position Purpose/Duties The Data Engineer III, Analytics reports to the Manager of Analytics in support of MUSC’s academic, research and healthcare missions. Under general supervision, the Data Engineer III provides expertise in evaluating and resolving complex technical issues, demonstrates strong analytical and communication skills to maximize the benefit of Information Solutions services. Generates appropriate communication, process and educational plans to identify and remove obstacles to change and mitigating the disruption of change. Serves as the subject matter expert in all areas of the analytics program supporting decision making, strategy, performance improvement, and other key operational goals through valid, relevant, and quality decision support reports, dashboards, and other analytic tools. Takes a lead role in projects; participates in team and project meetings, and provides input on intelligent solutions to improve efficiency. Coaches and transfers knowledge to peers and staff, maintains high professional standards, and exhibits excellent customer service skills while performing assigned tasks. Additional Job Description Required Education/Skills/Work Experience: A bachelor’s degree and five years directly related experience; or a high school diploma and seven years directly related experience or a Masters’ degree and 3 years directly related experience required. Must possess strong interpersonal, project management, analytical and communication skills. Must be able to demonstrate expert skills in framing analytic problems, identifying key stakeholders, acquiring and preparing data, selecting and applying analytic tools, and producing actionable results. Epic Certification or Proficiency preferred. If you like working with energetic enthusiastic individuals, you will enjoy your career with us! The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need. Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees

Job Description Summary Under limited supervision, the Identity and Access Management System Engineer II architects, develops, documents, and provides support for MUSC's identity management system and related infrastructure services to include Shibboleth, LDAP, ADFS, two-factor authentication, privileged access management and account provisioning password management. In collaboration with MUSC enterprise departments campus-wide, this role automates application-provisioning workflows. This position may include data modeling and infrastructure development, including web services, user interfaces, and data migration. Entity Medical University Hospital Authority (MUHA) Worker Type Employee Worker Sub-Type​ Regular Cost Center CC002313 SYS - IS Identity Endpoint Delivery & Security Pay Rate Type Salary Pay Grade Health-29 Scheduled Weekly Hours 40 Work Shift Job Description Under limited supervision, the Identity and Access Management System Engineer II architects, develops, documents, and provides support for MUSC's identity management system and related infrastructure services to include Shibboleth, LDAP, ADFS, two-factor authentication, privileged access management and account provisioning password management. In collaboration with MUSC enterprise departments campus-wide, this role automates application-provisioning workflows. This position may include data modeling and infrastructure development, including web services, user interfaces, and data migration. Additional Job Description Required Education/Skills/Work Experience: A high school diploma and six years directly related experience; or a bachelor’s degree and four years directly related experience; or a Masters’ Degree and two years directly related experience in a related field. Excellent interpersonal, analytical, customer service and communication skills required. Experience in at least two of the following areas required: - identity management - Active Directory, LDAP and SAML authentication systems - modern object-oriented programming languages such as C# or ASP.NET - web services and database management systems - Powershell - SQL - Entra ID - An understanding of programming practices and techniques and use of analysis and debugging tools required. Physical Requirements - Mobility & Posture - Standing: Continuous - Sitting: Continuous - Walking: Continuous - Climbing stairs: Infrequent - Working indoors: Continuous - Working outdoors (temperature extremes): Infrequent - Working from elevated areas: Frequent - Working in confined/cramped spaces: Frequent - Kneeling: Infrequent - Bending at the waist: Continuous - Twisting at the waist: Frequent - Squatting: Frequent - Manual Dexterity & Strength - Pinching operations: Frequent - Gross motor use (fingers/hands): Continuous - Firm grasping (fingers/hands): Continuous - Fine manipulation (fingers/hands): Continuous - Reaching overhead: Frequent - Reaching in all directions: Continuous - Repetitive motion (hands/wrists/elbows/shoulders): Continuous - Full use of both legs: Continuous - Balance & coordination (lower extremities): Frequent - Lifting & Force Requirements - Lift/carry 50 lbs. unassisted: Infrequent - Lift/lower 50 lbs. from floor to 36”: Infrequent - Lift up to 25 lbs. overhead: Infrequent - Exert up to 50 lbs. of force: Frequent - Examples: - Transfer 100 lb. non-ambulatory patient = 50 lbs. force - Push 400 lb. patient in wheelchair on carpet = 20 lbs. force - Push patient stretcher one-handed = 25 lbs. force - Vision & Sensory - Maintain corrected vision 20/40 (one or both eyes): Continuous - Recognize objects (near/far): Continuous - Color discrimination: Continuous - Depth perception: Continuous - Peripheral vision: Continuous - Hearing acuity (with correction): Continuous - Tactile sensory function: Continuous - Gross motor with fine motor coordination: Continuous - Selected Positions: - Olfactory (smell) function: Continuous - Respirator use qualification: Continuous - Work Environment & Conditions - Effective stress management: Continuous - Rotating shifts: Frequent - Overtime as required: Frequent - Latex-safe environment: Continuous If you like working with energetic enthusiastic individuals, you will enjoy your career with us! The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need. Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees