• Overseeing and managing daily operations related to deposit accounts at Servbank. • Ensuring the accuracy and efficiency of transactions. • Maintaining compliance with banking regulations. • Providing excellent customer service. • Assisting Deposit Operations by performing new account quality control reviews. • Resolving branch daily issues by answering inquiries regarding overall operations. • Performing quality control functions and conducting call-backs on new accounts opened by branches. • Processing maintenance requests for existing Business Online Banking and Treasury Management services. • Reviewing Business Online Banking and Treasury Management service requests. • Providing support and training to small business and commercial customers for various Treasury Management services. • Monitoring and managing multiple email inboxes and request databases for incoming requests and communications. • Participating in UAT (User Acceptance Testing) on new initiatives related to Treasury Services products and services, as required.

• Admin panel support and inventory updates • Customer service and player support • Operational assistance during peak hours • Other ad hoc operational and administrative tasks

• Admin panel support and inventory updates • Customer service and player support • Operational assistance during peak hours • Other ad hoc operational and administrative tasks

Title: Administrative Operations Assistant Location: CA-West Covina ZIP/Postal Code 91792 Job Type Contract-to-perm Category Administrative Assistant Req # DGW-9d05dd51-9314-4745-bbe3-8eaf496e049c Pay Rate $18 - $23 (hourly estimate) Job Description: An Indigenous‑women led nonprofit organization is seeking an Administrative Operations Assistant to support day‑to‑day organizational and office operations. This person will partner closely with operations leadership, internal staff, and community partners to ensure smooth coordination across administrative, communication, and office functions. This role is ideal for someone who is highly organized, detail oriented, and comfortable supporting multiple workstreams in a small, mission driven environment. Responsibilities Support daily administrative and operational tasks across the organization Manage scheduling, calendars, and internal communications Monitor shared inboxes, voicemails, and general inquiries Prepare and distribute meeting agendas, notes, and internal updates Maintain organized digital files, records, and documentation Assist with contract routing, vendor coordination, and compliance materials Order office supplies, equipment, meals, and materials for meetings and events Support onboarding logistics for new hires including equipment setup Coordinate travel bookings, training registrations, and expense documentation Provide basic troubleshooting for office equipment and devices Assist with community events, meetings, and outreach activities Communicate updates and needs to leadership and internal teams We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. Required Skills & Experience Required Qualifications High school diploma or GED Two or more years of administrative experience Experience working with community based or nonprofit organizations Strong organizational and time management skills Clear written and verbal communication skills Ability to work independently and manage competing priorities Comfort handling sensitive and confidential information Proficiency with Google Workspace and Microsoft Office Nice to Have Skills & Experience Preferred Qualifications Nonprofit operations or program support experience Familiarity with Los Angeles County community resources Experience supporting leadership teams Comfort working in hybrid and flexible work environments Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.