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Servbank is a different kind of company. We do business in a different way. And we’re on a mission to Grow Happiness.
Deposit Operations Officer
Location
United States
Posted
94 days ago
Salary
$54.8K - $64.1K / year
Seniority
Senior
Job Description
Deposit Operations Officer
Servbank
• Overseeing and managing daily operations related to deposit accounts at Servbank. • Ensuring the accuracy and efficiency of transactions. • Maintaining compliance with banking regulations. • Providing excellent customer service. • Assisting Deposit Operations by performing new account quality control reviews. • Resolving branch daily issues by answering inquiries regarding overall operations. • Performing quality control functions and conducting call-backs on new accounts opened by branches. • Processing maintenance requests for existing Business Online Banking and Treasury Management services. • Reviewing Business Online Banking and Treasury Management service requests. • Providing support and training to small business and commercial customers for various Treasury Management services. • Monitoring and managing multiple email inboxes and request databases for incoming requests and communications. • Participating in UAT (User Acceptance Testing) on new initiatives related to Treasury Services products and services, as required.
Job Requirements
- Minimum 3 years of branch or deposit operations experience required.
- Previous experience as an Operations Officer in a branch setting is highly preferred.
- Strong understanding of overall banking regulations and standard practices, with thorough knowledge of Customer Identification Program (CIP) requirements for both business and consumer accounts.
- Proficiency in PC applications, including Excel and Word.
- Detail-oriented with strong analytical and critical thinking skills.
- Excellent verbal and written communication skills.
- Ability to function effectively in a team environment or work independently.
- Demonstrated initiative, self-motivation, and adaptability to a changing environment.
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