Process Intelligence Consultant remote type Fully Remote locations USA - IL (Remote) time type Full time job requisition id R24861 At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description As a Process Intelligence Consultant within the Customer Experience Transformation Team, you will lead and support cross-functional initiatives that drive operational efficiency and enhance customer experience. This role combines industrial engineering principles with data-driven analysis to uncover insights, streamline processes, and deliver measurable improvements across the organization. You will serve as a trusted advisor and project lead, collaborating with stakeholders to identify opportunities, design solutions, and implement change with minimal oversight. - Translate business needs into actionable technical requirements by gathering and analyzing functional area inputs. - Lead process discovery and optimization efforts using tools such as Celonis, process/task mining, and mapping methodologies. - Deliver clear, data-backed insights to both technical and non-technical stakeholders, including executive leadership. - Apply industrial engineering practices to identify inefficiencies, reduce complexity, and improve end-to-end processes. - Integrate external research, industry benchmarks, and internal data to inform solution design and strategic decision-making. - Break down complex, ambiguous problems into structured, communicable components to drive clarity and alignment. - Identify and manage enterprise-wide opportunities that enhance customer experience, reduce costs, and support long-term growth. - Collaborate closely with business partners to understand root causes of inefficiencies and co-create sustainable solutions. - Develop and deliver operational dashboards and performance analyses using process intelligence tools. - Contribute to the design of innovative, scalable solutions that align with business goals and customer needs. Qualifications - 3+ years of experience in process improvement, industrial engineering, business consulting, or a related field (preferred). - Strong analytical and problem-solving skills with the ability to interpret complex data and translate it into actionable insights. - Experience with process mining tools (e.g., Celonis) and data visualization platforms is a plus. - Excellent communication skills with the ability to influence and collaborate across diverse teams and levels of the organization. - Demonstrated ability to work independently and manage multiple priorities in a dynamic environment. Additional Information - This role does not have direct supervisory responsibilities. - Travel may be required depending on project needs. #LI-RD1 Skills Analytical Thinking, Business Relationships, Celonis Process Mining, Collaborating, Communication, Operational Efficiency, Problem Solving, Process Improvements, Process Streamlining, Strategic Advice, Teamwork, Technical Consulting Compensation Compensation offered for this role is 75,100.00 - 126,325.00 annually and is based on experience and qualifications. The candidate(s) offered this position will be required to submit to a background investigation. Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Role Description The Automotive Process Consultant will be responsible for implementing and sustaining a LEAN approach to the traditional Express Service model. These LEAN initiatives will be installed on behalf of Volvo Group North America, at select US dealerships within a designated geographic area. This model will provide a pathway for completing 90% of all repairs to the brand’s vehicles. The successful candidate will be a Champion, a Coach, and will secure commitment to change using effective change management principles and by leveraging their personal experiences in retail fixed operations performance improvement. This role is US-based, primarily in the Mid Atlantic to Boston (Northeast) area or Chicago to Texas (Central) area. What You’ll Do - Contribute to a safe and healthy work environment by actively participating, taking responsibility, and following established procedures and policies. - Function as the subject matter “expert” on the LEAN service concept to Volvo dealers and OE Regional Management in support of program implementation. - Be the primary “lead” implementer in participating dealers. - Communicate program content, goals, and objectives to dealership management. - In conjunction with the Service Manager, develop an Action plan for the implementation as required to meet the agreed upon timeline. - Be an expert resource on the LEAN principals which are the basis for this LEAN service concept. - Work on-site with the dealership management and service team to support the implementation and sustainment. - Provide topic training to the service team and dealership management. - Assist the dealership in making equipment and shop layout decisions to support the implementation. - Attend OE Regional Meetings as required to explain and support the implementation with Regional Dealers. - Be prepared to provide support in North America and Globally as required to support the broader OEM Project. Qualifications - High School Diploma/GED required and minimum 10 years overall experience in 2 or 3 of the following roles: - Dealership Technician (with certifications) preferred - Training (former Technical Trainer is a +PLUS) - Fixed Operations Consultant (on behalf of OE or technology partner) - Dealership Service Manager/Management Experience (3 to 5 years) - Service Advisor - At least 1-2 years of direct dealership consulting and/or training (preferred) - Leadership and management skills, including the ability to lead and motivate dealership personnel without direct authority. - Ability to leverage relationships to identify and sell the business case for change. - High proficiency for analyzing data from dealer financials and operational assessments to establish improvement plans. - Ability to establish and implement effective metrics to keep dealerships focused on the growth and customer satisfaction improvement opportunity and, overall ROI. - Excellent communication and interpersonal skills, with the ability to interact with internal and external stakeholders at all levels. - Excellent project management skills, with ability to manage milestones and next steps to completion. - Solid understanding of retail dealership industry and changing technology and customer expectations. - Ability to work in a fast-paced and dynamic environment, and to handle multiple tasks and priorities. - Proven effectiveness working independently and as part of a team. - Proficiency with dealer management systems (CDK; Reynolds; etc) and with PC applications in a Windows environment. - The service concept is based on LEAN Management principals. Although the OEM client will provide extensive training on the program and underlying principals, experience with LEAN Management would be a major advantage. Physical Considerations - Ability to work in a general office environment. - Ability to handle extended periods of computer-based work, including telephone. - Ability to lift 25-50lbs (luggage). Travel Considerations - Domestic travel required, estimated up to 75%. Benefits DEKRA North America strives to provide a competitive benefits package to colleagues and promotes physical, emotional, and financial well-being. Colleagues can self-select from our benefits to create a package unique to their needs. Below is a list of benefits we offer our colleagues: - Health care benefits: medical & prescription, dental, vision (including Domestic Partners) - Critical Illness & Hospital Indemnity supplemental insurance - Company Health Savings Account contribution - Flexible Spending Account for eligible health care and dependent care expenses - Paid time off such as vacation, sick leave, and floating holidays - Mental and emotional support resources through our Employee Assistance Program - Wellness Program to increase activity and health habits, with ability to earn participation rewards - Paid Parental Leave - Travel Assist (Domestic/International) - Participation in a 401(k) plan, with an employer match - Company paid Short- & Long-Term Disability benefits - Group term life insurance with options to buy-up for self and others - Tax-free Service Awards - Education Assistance Program - Student Loan Repayment Assistance - Internal training and development resources to grow your career - LEAD Forward Leadership Development Program - Annual Career Goal Setting and Performance Review cycle participation Additional Position Details - Reports to: Automotive, VP of Operations - Work Model: Remote - Work Location: US-based Remote - Supervises Others: No - Status: Full-time - FLSA Classification: Exempt - Visa Sponsorship Eligibility: This position is not eligible for Visa Sponsorship. - Relocation Eligibility: This position is not eligible for relocation.

Are you looking for more purpose and freedom in your sales career? Join our team as a Virtual Benefits Advisor providing financial protection to working families. You’ll work with qualified leads — no need to cold call — while building your own book of business from day one. Role Highlights Full-time remote position with advancement into leadership Custom lead system that drives predictable results Professional development and mentorship included You’ll Be Responsible For Conducting virtual needs analyses with families Presenting and enrolling clients in programs that fit their lifestyle Managing relationships via CRM and virtual follow-up Meeting milestones that earn leadership placement Ideal Profile Strong communicator with sales or customer service background Organized and motivated self-starter Passionate about helping others Take control of your schedule, income, and future — apply today.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone. And we never give up. For every child, Protection Purpose of Activity/Assignment: The purpose of this activity is to engage an experienced Steering Group member in an advisory, mentoring, and coaching role to strengthen the effectiveness, continuity, and sustainability of the U-Report Steering Group and its Youth Leadership Network. Under the supervision of the UNICEF Adolescent Development Manager, the mentor will provide guidance and structured mentoring support to Youth Consultants and Steering Group members, enhancing their capacity to design, implement, and lead U-Report activities. The activity aims to reinforce youth leadership by offering strategic advice, facilitating knowledge sharing and reflection, and supporting coordination with UNICEF focal points, while ensuring that decision-making and ownership remain youth-led. It also seeks to improve the quality and impact of U-Report polls, campaigns, and engagement strategies through informed feedback and capacity building. Overall, this role contributes to fostering inclusive and meaningful youth participation across all thematic areas, while providing continuity and institutional memory to sustain and strengthen the long-term impact of the U-Report initiative. Scope of work Under the supervision of UNICEF Adolescent Development Manager, the U-Report Steering Group Mentor will provide guidance and mentoring support to the Youth Consultants and members of the Steering Group. The consultant will not serve as a peer youth representative but rather as a mentor, supporting the Steering Group with strategic advice, capacity building, and knowledge sharing, while ensuring that youth leadership and youth-led processes remain central to the initiative. The mentor will: - Provide mentoring and guidance to Youth Consultants in the implementation of U-Report activities. - Support the development of youth leadership and participation capacities within the Steering Group. - Provide strategic input and feedback on U-Report polls, campaigns, and engagement strategies. - Facilitate knowledge sharing, reflection, and learning among Steering Group members. - Support coordination between Youth Consultants and UNICEF focal points when needed. - Encourage inclusive and meaningful youth participation across all thematic areas. While Youth Consultants are expected to engage directly with young activists as peers (generally aged 24 years or younger), the Mentor role is designed to provide continuity, institutional memory, and mentorship, supporting the effectiveness and sustainability of the youth-led structure. Work Assignments Overview Deliverables/Outputs Delivery deadline Total Number of days 1. Attend Monthly Steering Group mentoring and meetings Provide 8 documented contributions (e.g. written inputs, chat summaries, or post-meeting reflections) 31-Dec-26 2 days 2. Attend Monthly check-ins with assigned UNICEF Programs 8 brief written inputs (1–2 pages each OR bullet summaries) 31-Dec-26 2 days 3. Co-design U-Report polls 6 finalized poll questionnaires and 6 short design notes (rationale, target group, expected insights) 31-Dec-26 6 days 4. Provide strategic input on U-Report polls and engagement strategies 6 short recommendation notes (key findings + suggested actions) 31-Dec-26 9 days 5. Youth engagement and partnerships support 6 coaching session summaries for Youth Consultants 31-Dec-26 3 days 6. Participate in key Online/Face-to-Face fora and meetings 3 short event reports (key outcomes, lessons learned) 31-Dec-26 1.5 days 23.5 days - Work location: Home-based in Italy. - Payment schedule: The consultant will be paid based on satisfactory and timely submission of deliverables. - Duration: 22.5 days from May 2026 to December 2026. - Travel: The Consultant will be expected to travel within Italy. The Consultant will be responsible for organizing their travel. Travel expenses (tickets, accommodation, public transport, meals) will be reimbursed. The maximum amount allocated for travel will be EUR 180. - All UNICEF rules and regulations related to travel of Consultants/ Individual Contractors apply. - All travels shall be undertaken only upon the prior written approval by UNICEF. - The consultant is responsible for his/her for travel arrangements. The most economic and direct route is authorized. - Travel costs will be reimbursed after the completion of mission upon submission of the invoice together with the supporting documentation. - The consultant must be fit to travel, be in a possession of the valid UN BSafe certificate, obligatory inoculation(s) and have a valid own travel/medical insurance and an immunization/vaccination card. - Consultants are required to comply with locally applicable security measures, including obtaining security clearance from the UN Department of Safety and Security (UNDSS) prior to any official travel, including in instances, whereby travel is arranged by the consultant and no Travel Authorization is raised in system. If applicable, the consultant will also need to reserve accommodation in pre-approved hotels/guest houses only, as per local DSS security advisory. To qualify as an advocate for every child you will have… - High school diploma. - Over 5 years active participation in UNICEF activities. - Strong interpersonal, teamwork and drive for results skills. - Good writing skills. - Fluency in Italian essential (verbal and written). - Must own a mobile phone with reliable access to bandwidth sufficient to hold video calls. - Must live in Italy. - Contextual understanding of community issues specifically issues among youth with a migratory background. Desirable skills & experience (not mandatory) - Basic background of working/volunteering in the community. For every Child, you demonstrate… UNICEF's values of Care, Respect, Integrity, Trust, Accountability, and Sustainability (CRITAS). To view our competency framework, please visit  here. UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic. UNICEF offers reasonable accommodation for consultants/individual contractors with disabilities. This may include, for example, accessible software, travel assistance for missions or personal attendants. We encourage you to disclose your disability during your application in case you need reasonable accommodation during the selection process and afterwards in your assignment. UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check. Remarks: Only shortlisted candidates will be contacted and advance to the next stage of the selection process. Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures, and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws. The selected candidate is solely responsible to ensure that the visa (applicable) and health insurance required to perform the duties of the contract are valid for the entire period of the contract. Selected candidates are subject to confirmation of fully-vaccinated status against SARS-CoV-2 (Covid-19) with a World Health Organization (WHO)-endorsed vaccine, which must be met prior to taking up the assignment. It does not apply to consultants who will work remotely and are not expected to work on or visit UNICEF premises, programme delivery locations or directly interact with communities UNICEF works with, nor to travel to perform functions for UNICEF for the duration of their consultancy contracts.