Allstate Financial Services, LLC

Administrative Assistant Senior Associate remote type Fully Remote locations USA - IL (Remote) time type Full time job requisition id R31458 Job Description The Administrative Assistant Senior Associate provides varied administrative support to multiple managers and staff by applying in-depth knowledge of department policy and organization. Supporting 2 staff members on scheduling calendar, travel planning and expenses. Key Responsibilities - Work under general direction and supporting 2 Directors. - Support two directors calendal scheduling, expense report creation, meeting scheduling and travel planning. - Utilizes required standard and specialized software applications including Microsoft Outlook and Concur Expense reporting. - Prepares presentations independently with PowerPoint - Trains and leads routine work processes - Assimilates, gathers and summarizes detailed information for a response/decision - Handles multiple demands on an on-going basis including difficult situations - Identifies and recommends opportunities for improvement Education - High School Diploma or GED (Preferred) Experience - 0-2 years experience (Preferred) Remote role Education & Experience (in lieu) In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Skills Calendar Management, Clerical Skills, Concur Expense, Detail-Oriented, Microsoft PowerPoint, Office Administration, Presentations, Problem Solving, SAP Concur, Scheduling, Travel Planning Compensation Compensation offered for this role is 22.21 - 35.27 per hour and is based on experience and qualifications. The candidate(s) offered this position will be required to submit to a background investigation.

Law Clerk remote type Fully Remote Location Specific locations CAN - NB (Remote) CAN - NS (Remote) time type Full time job requisition id R30923 Job Description Who is Allstate: Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. Serving Canadians since 1953, Allstate strives to reassure both customers and employees with its “You’re in Good Hands®” promise and is proud to have been named a Best Employer in Canada for nine consecutive years. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. To learn more, visit www.allstate.ca. For safety tips and advice, visit www.goodhandsadvice.ca. Through our Employee Value Proposition, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do. Role Designation: Remote in New Brunswick or Nova Scotia Benefits to joining Allstate - Flexible Work Arrangements - Employee discounts (15% on auto and property insurance, plus many other products and services) - Good Office program (receive up to 400$ back after purchasing office equipment) - Student Loan Payment Matching Program for Government Student loans - Comprehensive Retirement Savings Program with employer matched contributions - Annual Wellness allowance to support employees with improving health and wellbeing - Personal reflection day - Tuition Reimbursement - Working within the community and giving back! Responsibilities: - Create, organize and manage various documents in support of a team of 3 lawyers. - Regularly communicate with in-house lawyers and clients on litigation files. - Maintain electronic files, records, and correspondence - Handle confidential information with discretion, confidentiality and judgment - Managing day-to-day meeting schedules, file organization, and correspondence handling. Qualifications: - 3 + years of experience as a legal assistant or law clerk - An in-depth understanding of legal terminology, technicalities, and pressure coupled with excellent analytical, organizational and multitasking skills ease is sought. - Strong organizational and time management skills. - Proficiency in Outlook, Team and Co-Pilot. Bonus Qualifications: - Bilingual an asset - Experience in Insurance Litigation Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation, please let us know and we will work with you to meet your needs. Skills Business Communications, Client Relationship Building, Confidentiality, Customer Centricity, Digital Literacy, Insurance, Insurance Law, Law Firm Administration, Law Office Administration, Legal Assistance, Litigation Law Compensation Expected compensation for this role ranges from $ 53,940.00 - 83,095.50 annually. Actual salary offered to successful candidates will vary based on their skills and experience.

Title: SIU Field Investigator - VA Location: Richmond United States, VA - Richmond Full time Job requisition id R30962 Job Description: National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers. Job Description This job is responsible for investigating and analyzing complex, multi-discipline coverage and claims that have been referred to the special investigation unit (SIU) for potential fraud. This role typically handles a combination of complex attorney represented and unrepresented claims and moderate to complex losses, in which suspicious activity has been identified. The individual performs a thorough investigation including; (1) conducting background searches, scene investigations, and clinic inspections; (2) taking recorded statements; (3) reviewing and analyzing medical notes, bills, and property damage; and (4) conducting witness interviews and social media searches. The individual conducts surveillance on property and/or creates scene reconstructions on some investigations and reviews whether fraud can be substantiated and supports a lawsuit. The individual provides work guidance and direction to less senior employees and provides mentoring and coaching to the team. National General is expanding and seeking a sharp, motivated SIU Field Investigator to join our team in Richmond, VA. The ideal candidate brings a strong Auto Claims background or prior SIU experience. This team primarily investigates auto claims referred to SIU, with occasional homeowner investigations. Key Responsibilities - Enters SIU claim data information into multiple SIU systems - Reviews investigations with fraud outcomes to validate whether denial is appropriate - Updates files with investigation outcome, and when no fraud or insufficient evidence is found, returns file to MCO for further handling and settlement - Conducts complex online data application searches, research, and evaluation - Conducts complex site inspections, including body shops, medical clinics, loss locations etc. - Conducts thorough investigations of complex that are potentially fraudulent to determine if payment is warranted, including scene investigations and surveillance as needed - Validates that the information provided and obtained through investigation is true and accurate and follows up on all possible leads - Summarizes documents and enters into claim system notes, documenting a claim file with notes, evaluations and decision-making process - Utilizes analytic tools or SIU field intelligence to identify complex claims for investigation and/or for support in the evidence of the fraud and damages - Researches and responds to complex customer communications, concerns, conflicts or issues Supervisory Responsibilities - This job does not have supervisory duties. #LI-KR1 Skills Analytical Thinking, Auto Collision (Inactive), Auto Insurance, Auto Insurance Claims, Claims Processing, Collision Investigations, Complex Claims, Crash Investigations, Crime Scene Investigations, Critical Thinking, Documentations, Evidence Gathering, Fraud Investigations, Information Collection, Insurance Claims, Insurance Claims Investigations, Insurance Investigation, Researching, Witness Interviewing Compensation Base compensation offered for this role is: SIU Investigator Cons I: $60,000 - $98,450 SIU Investigator Cons II: $62,100 - $105,300 SIU Investigator Sr Cons I: $68,500 - $117,700 And is based on experience and qualifications. Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) if applicable for the role. Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact. Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component. For jobs in San Francisco, please click "here" for information regarding the San Francisco Fair Chance Ordinance. For jobs in Los Angeles, please click "here" for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance. To view the "EEO Know Your Rights" poster click "here". This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs. To view the FMLA poster, click "here". This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint. It is the Company's policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee's ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment. National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A- (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products. Companies & Partners Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident. Benefits National General Holdings Corp. is an Equal Opportunity (EO) employer - Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000. Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs. When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.

• Help to protect the financial hopes and dreams of every member of our local communities • Build strong relationships with our customers and in the community • Create and enforce office policies, standards, and procedures • Manage daily operations, and hold staff accountable to their performance goals • Assist customers in processing all business through the new business cycle • Serve your local community by helping them prepare for life’s uncertainties • Provide a positive customer experience

Digital Product Manager remote type Fully Remote locations USA - TX (Remote) time type Full time job requisition id R31146 At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description As a Digital Product Manager (DPM), you are responsible for contributing towards defining, delivering, and managing the lifecycle of one or more products in Allstate's growing product portfolio. The Digital Product Manager assists with supporting strategic product vision, product discovery, roadmaps, and backlog to maximize the customer and enterprise value provided by their product. Successful Digital Product Managers help to identify assumptions and validate those assumptions using product discovery techniques. The Digital Product Manager is responsible for working closely with Business Architects and key stakeholders, ensuring the successful definition and execution of go-to market and communications strategies for their products. The DPM will support the Use My Protection customer journey as we transform how we serve our customers and business partners throughout the claims journey using innovative and modern technology. We are seeking a strategic, execution‑driven product person, expertly living into Human-Centered design and Design Thinking practices to better understand needs and goals of our customers and employees, generating new ideas and features. They should be a creative problem solver in the face of technology and/or resource limitations and should be able to skillfully apply emotional intelligence to gain trust and influence across stakeholders.  This individual will define and drive the strategic direction and vision for their digital product, iteratively delivering on consumer journeys and relevant demands.  Key responsibilities - Measure and communicate results; make recommendations to leaders on additional product or experience opportunities. - Participate in discovery/test & learn activities to quickly validate assumptions and product direction. - Perform analysis and work that will support recommendations on product and process enhancements. - Use customer feedback, detailed market analysis, and data gathering to provide recommendations on decisions about product and experience strategy. - Contribute to the achievement of short- and long-term strategies to achieve product and experience goals for the UMP journey. - Own the product backlog (including author, test, and accept stories), contribute towards creating an effective vision and provide timely stakeholder feedback on development iterations. - Be an expert facilitator of digital product inceptions, ensuring appropriate KPIs, focus, and iterative deliverables with a bias for acceleration - Expertly negotiate iterative delivery and sequencing within backlog. Essential Skills - A minimum of 3 years' experience conducting product scoping, discovery, framing, owning and managing a backlog in an Agile environment, accepting user stories in Agility or similar tools - A minimum of 1 year experience delivering features for digital products with user focused design - Demonstrated ownership of breaking down product features into user stories with defined acceptance criteria, supporting more than 1 end-to-end feature delivery - Proven experience working daily with software engineering teams, evidenced by participation in XP team ceremonies (e.g., iteration planning meetings, retros, demos) and translating business requirements into technical deliverables - Experience delivering product work within a multi-team or enterprise-scale technology environment, including managing dependencies and sequencing deliverables Desirable Skills - Experience working within a claims, insurance, or regulated domain, with evidence of delivering product features in that context - Experience applying emerging technologies (e.g., AI/ML) to define or deliver product enhancements or new capabilities #LI-CJ1 Skills Agile, Artificial Intelligence (AI), Backlog Management, Backlog Refinement, Business Case Analyses, Customer Centric Focus, Digital Delivery, Product Discovery, Product Management, Product Roadmapping, Product Vision, Systems Thinking, Technical Translations, Waterfall Model Compensation Compensation offered for this role is 0.00 - 0.00 annually and is based on experience and qualifications. The candidate(s) offered this position will be required to submit to a background investigation. Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact. Allstate generally does not sponsor individuals for employment-based visas for this position. Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component. For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance. For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance. To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs. To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint. It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment. Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs. When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.

Legal Administrative Assistant III - Maryland (Remote) remote type Hybrid locations USA - MD (Remote) time type Full time job requisition id R30695 At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.    Job Description The Legal Administrative Assistant III provides administrative and operational support for Client Legal Services attorneys under general attorney supervision. This role supports insurance defense litigation matters by entering and managing case-related data, including pleadings, motions, and correspondence related to trial, arbitration, and mediation. The assistant is responsible for calendar management, scheduling litigation events, e-filing, and supporting case workflows that require accuracy, adaptability, and strong external communication.   Key Responsibilities - Monitor and maintain compliance within Team Connect (Litigation Management System) - Enter, update, and manage case data, including pleadings, motions, discovery, trial, arbitration, and mediation correspondence - Manage calendars and coordinate scheduling for hearings, depositions, mediations, and related litigation events - Prepare, track, and maintain files and documentation in accordance with established procedures - Communicate clearly and professionally with internal partners and external contacts to support case progression - Make basic case support decisions within defined guidelines and under attorney supervision - Manage competing priorities and adjust to changing workflows in a litigation environment - Handle sensitive and confidential information with discretion - Perform tasks accurately, efficiently, and within required timelines   Experience - Administrative experience in a legal, insurance, or professional services environment, preferably supporting insurance defense litigation - Experience supporting litigation activities, including scheduling and case coordination - Working knowledge of legal terminology, civil litigation processes, and case management systems required - Familiarity with various Maryland courts and local procedures required - Court approval experience and knowledge of the Maryland court system considered a strong plus - 2-3 years of experience   Location - This role is based in or near Maryland - Candidates must be able to attend additional in-office meetings as business needs require   Explore the Benefits of Joining Allstate’s Client Legal Services - Exceptional Work-Life Balance: At Allstate, we understand the importance of achieving harmony between work and personal life. Our in-house litigation roles provide more predictable schedules and flexibility, allowing you to excel professionally while enjoying a fulfilling personal life. - Holistic Understanding of the Business: As part of the Allstate legal team, you'll gain invaluable insight into our diverse business operations, objectives, and culture. This comprehensive understanding enables you to align legal strategies closely with the company's goals, fostering impactful contributions and strategic partnerships across departments. - Direct Client Collaboration: Working in-house at Allstate means collaborating directly with internal stakeholders and business units. This close partnership cultivates deeper client relationships, facilitating a nuanced understanding of their needs and priorities. By providing proactive legal guidance and support, you'll play a pivotal role in driving the company's success. - Strategic Influence and Impact: As an integral member of our legal team, you'll have the opportunity to shape strategic decisions and risk management initiatives. Your insights and expertise will inform key business decisions, empowering you to mitigate risks effectively and drive positive outcomes that directly impact Allstate's bottom line. - Diverse Legal Challenges: In-house litigation roles at Allstate encompass a broad spectrum of legal work beyond traditional litigation, including regulatory compliance, risk assessment, and dispute resolution. This diversity of challenges ensures continuous professional growth and development, expanding your skill set and enhancing your career trajectory. - Professional Growth Opportunities: With ample opportunities for advancement and professional development, you'll have the support and resources you need to reach new heights in your legal career.   Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs. When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.   #LI - EA1   Skills Arbitration, Calendar Management, Case Management, Case Management Software, Civil Litigation, Compliance Monitoring, Court Filings, Deadline Management, Defense Litigation, E-File, Legal Document Preparation, Legal Reasoning, Prioritization, Trial Preparation   Compensation Compensation offered for this role is 20.77 - 32.67 per hour and is based on experience and qualifications.   The candidate(s) offered this position will be required to submit to a background investigation.   Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Manager, Social Media Engagement remote type Fully Remote locations USA - IL (Remote) time type Full time job requisition id R31092 At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.    Job Description The Manager, Social Media Engagement leads Allstate’s social engagement strategy—building brand affinity through meaningful, real-time interactions and opportunities in social culture. This role owns end-to-end engagement operations, turning social conversations into brand opportunities and safeguarding Allstate through effective monitoring, response and escalation. You’ll live in the conversation, build the systems behind it and lead our team to engage authentically with consumers. Key Outcomes Build brand affinity and trust through proactive, culturally relevant engagement Modernize engagement through new technology Turn social listening into actionable insights that shape strategy and decision-making   Responsibilities  Social Engagement Strategy and Operations  - Lead always-on, proactive engagement that meets consumers in cultural and brand moments   - Oversee community management and escalation workflows for reputational risks, protecting the brand in real time  - Guide the team to deliver authentic, on-brand interactions via scalable frameworks  - Serve as day-to-day partner to the in-house editorial team and creative agency to bring engagement to life    Technology & Platform Leadership  - Act as subject matter expert for Sprinklr across listening, engagement and reporting   - Leverage new technology to improve speed, quality and scale   - Ensure data quality and governance standards    Social Listening and Insights   - Mine opportunities using tools including Sprinklr, Plot and Meltwater   - Identify trends, risks and engagement moments to inform action   - Deliver clear, concise reporting on themes, insights and business impact    People Leadership  - Lead, coach and develop a high-performing team  - Foster accountability, strong judgment and a culture of continuous improvement    What We’re Looking For  Experience  - 5+ years of experience in social media-focused roles, particularly those that involved building a strong social community   - Hands‑on experience with enterprise social platforms and listening tools; Sprinklr expertise required    Skills and Capabilities  - Strong understanding of social platforms, culture and reputation dynamics   - Ability to translate listening data into clear, actionable insights   - Strategic thinker with strong operational execution   - Clear, concise communicator and collaborative partner  - Curiosity and fluency in emerging social technologies    Skills Brand Communications, Communication Management, Communications Strategy, Corporate Branding, Decision Making, Leadership, Reporting and Analysis, Social Engagement, Social Media, Social Technologies, Sprinklr, Strategic Communication Planning   Compensation Compensation offered for this role is 98,100.00 - 167,850.00 annually and is based on experience and qualifications.   The candidate(s) offered this position will be required to submit to a background investigation.   Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

AI Governance Lead Consultant remote type Fully Remote locations USA - IL (Remote) time type Full time job requisition id R25799 At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.    Job Description As Allstate accelerates its adoption of AI, including Generative AI, Agentic AI, and advanced machine learning, the need for robust, embedded governance has never been greater. The AI Governance Lead Consultant will play a pivotal role in shaping how AI is responsibly developed and deployed across the enterprise. This is a hands-on role that requires a deep understanding of governance, risk and compliance theory and concepts, including how governance programs are structured in ways that are efficient, streamlined, and well-integrated. You’ll work directly with partners in technology, engineering, data science, and risk to design and implement governance controls that are practical, scalable, and tightly integrated into the AI development lifecycle. You will be part of a team that is reimagining risk management for the AI era, building new and more-efficient frameworks, automating oversight, and ensuring that innovation is enabled by safe and secure platforms. This role supports the broader Responsible AI and Governance Team in Enterprise Risk & Return Management.   Your primary responsibility will be developing, maintaining, and operationalizing the foundational elements of an AI Governance Program, including: - Holistic AI risk perspective: Develop how Allstate articulates AI risk through a comprehensive and detailed catalog of risks. - AI control inventory: Contribute to the development of a holistic perspective of AI controls and risk management activities, including those in development. - AI asset inventory: Develop and maintain a process to understand AI System exposure across the enterprise, including Third Party AI. - AI Governance operationalization: With the foundational elements described above (risk perspective, control inventory, AI asset inventory), develop and run a process to operationalize governance to the highest-priority areas. - AI standards and requirements: Develop, maintain, and update artifacts which provide guidance on safe, responsible AI development and procurement. - Coordination, collaboration and partnership: Work closely with other risk functions to ensure the foundational elements of AI governance are comprehensive and aligned to other risk and return programs, such as Data, Model, Third Party, Security, etc.   Supervisory Responsibilities: This position will not have supervisory responsibilities.   Education and Experience: - 5+ years of experience in governance, risk or compliance roles. Preferably experience in setting up and operationalizing a governance or oversight program.   Functional Skills: - Strong understanding of governance, risk and compliance concepts, including risk, controls, inventories, and how they are operationalized to enable governance. - Experience with building or improving a governance or oversight program, including the foundational components to make the program successful. - Ability to translate technical risk into business impact and communicate effectively across technical and non-technical audiences. - Strong critical thinking, adaptability, and leadership in fast-evolving environments. - Experience navigating complex stakeholder environments and driving consensus. - Passion for learning and staying ahead of AI trends, tooling, and regulatory developments.   #LI-TE1   Skills Agentic AI, AI Governance, Compliance, Generative AI, Responsible AI   Compensation Compensation offered for this role is 98,100.00 - 167,850.00 annually and is based on experience and qualifications.

Inside Auto Specialist - Midwest Region remote type Fully Remote locations USA - TX (Remote) time type Full time job requisition id R31065 At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description The Inside Auto Claims Specialist is responsible for assisting customers following single or multiple vehicle auto losses by providing support throughout the claims process. Your day-to-day activities include reviewing claims and managing the claim to resolution including communication with various stakeholders, including policyholders, claimants, agents, witnesses, repair facilities, and contractors. You will operate within established processes and frameworks to conduct thorough investigations, assess claims, negotiate effectively, and reach fair settlements for insurance claims involving policyholders. About the Role: Are you passionate about helping people through challenging moments? Join our team as an Inside Auto Claims Specialist, where you’ll play a key role in guiding customers through the auto claims process following single or multiple vehicle losses. You’ll be the trusted point of contact, ensuring claims are handled efficiently, fairly, and with empathy. What You’ll Do: - Manage auto claims from start to finish, ensuring timely and accurate resolution. - Communicate with policyholders, claimants, agents, repair shops, and other stakeholders to gather information and provide updates. - Use internal tools and platforms to assess claims, determine liability, and make repair and rental decisions in line with company guidelines and regulations. - Conduct thorough investigations and apply critical thinking to evaluate claims, escalating complex cases when necessary. - Negotiate settlements with all involved parties, ensuring fair outcomes. - Document all claim activity accurately and promptly in accordance with company policies. - Review First Notice of Loss (FNOL) details to verify key facts and initiate the claims process. - Coordinate follow-ups to clarify details and confirm next steps for resolution. - You will be assigned a schedule between the hours of 7:00AM & 5:30PM Monday through Friday, with potential for a Saturday rotation. What You Bring: - Strong communication and customer service skills. - Strong preference for candidates currently residing in the Midwest Region. - Ability to work independently and manage multiple claims simultaneously. - Critical thinking and problem-solving abilities. - Familiarity with insurance claims processes and regulations (preferred but not required). - Comfort using digital tools and platforms to manage work efficiently. Work Location & Schedule: - Strong preference for candidates currently residing in the Midwest Region. - This position is not available for Puerto Rico, California, Alaska, Washington, and Hawaii Residents. - Schedule between 7:00 AM and 5:30 PM Monday through Friday, with possible Saturday rotation. What Allstate Provides: - A technology bundle that includes all equipment needed to perform your work from home (laptop, monitor, headset, keyboard, mouse). - Connectivity reimbursement of $80 per month to offset a portion of your internet costs. What You Need: - A dedicated workspace in your residence that is private and free from distractions. - A minimum internet bandwidth of 50 MB down/5 MB up. - Appropriate work surface and seating. Why Join Us? - Competitive pay with needed support for continuous development and career advancement. - Initial and ongoing training to get you proficient in your new role. - Be part of a supportive and collaborative team. - Make a meaningful impact in customers’ lives. - Grow your career with training and development opportunities. - Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life. Visit www.allstategoodlife.com to learn more. Notice of Licensing Requirements: - As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license which includes passing an additional background check with the Department of Labor. If applicable, you will be required to secure license(s) within 60 days of hire. - If required, the Hiring Manager will work with you along with the Centralized Licensing team to ensure that you are properly licensed. Sign on Bonus: You may be eligible for a $1000 Licensing Sign on Bonus if you have the applicable active licenses needed for this role. This could include Home Resident Property & Casualty License, Designated Home State (DHS) Florida or Texas License, and/or applicable Appraiser License. Note: This position is not available to residents of Puerto Rico, California, Washington, Alaska, or Hawaii. Skills Auto Insurance Claims, Communication, Compliance, Conflict Resolution, Critical Thinking, Customer Service, Empathy, Insurance Claims, Problem Solving, Results-Oriented, Time Management Compensation Base compensation offered for this role is $21.00/hr. The candidate(s) offered this position will be required to submit to a background investigation. Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Auto Damage Consultant - Good Hands Repair Network - Remote remote type Fully Remote locations USA - TX (Remote) time type Full time job requisition id R29707 At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description The Good Hands Repair Network - Auto Damage Consultant independently manages complex repair issues, evaluates the quality and accuracy of claim handling and estimating work completed by the claim’s organization within GHRN. Under limited supervision, this role exercises increased judgment, autonomy, and responsibility while supporting customer experience, repair quality, and operational efficiency. This position remains primarily in the “Do” phase, with emerging behaviors aligned to the “Teach” phase. This role manages repair quality with greater complexity, serving as a liaison between shops, customers, and internal partners. The Damage Consultant identifies trends, resolves escalated issues, and contributes insights to leadership while ensuring repairs meet quality and service expectations. Key Responsibilities / Preferred Qualifications - Have auto technical repair knowledge in a collision repair setting, including an understanding of repair methodology, repair processes, and the ability to discern related and unrelated damages. - Completes virtual reviews of vendor repair estimates and other assigned claims to ensure adherence to estimating best practices and process and documentation compliance. - Monitors network utilization and identifies potential need for expanded or new networks. - Develops, manages, and audits relationships with network vendors. - Collaborates with leadership regarding inspection or file review results. - Serve as a liaison between the GRHN shops, customers, and adjusters, negotiating appropriate actions to resolve customer issues and/or repair needs; assists with shop questions and helps determine appropriate actions to resolve moderately complex coverage and repair quality issues. - Focuses on market driven trends including but not limited to Cycle Time, Customer Service, Reinspection results, and Pending GHRN claims. Experience - 5+ years of experience (Preferred) using an auto estimating program such as: CCC One and a strong damage analysis background. Work Location: This position is a remote home-based role. Your home office does not need to be near an Allstate office, but it does need to be in the United States. This Position is not available for Washington, California, Alaska, and Hawaii residents. When you work from home full time, you’ll need: - A dedicated workspace in your residence that is private and free from distractions. - A minimum internet bandwidth of 50 MB download speed and 5 MB upload speed. - Appropriate work surface and seating ​“Please note, you may be required to attend 2-week of in person training.” What Allstate will provide: - A technology bundle that includes all equipment needed to perform your work from home (laptop, monitor, headset, keyboard, and mouse.) - Connectivity reimbursement of $80 per month to offset some of the cost of internet. Notice of Licensing Requirement: As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license which includes passing an additional background check with the Department of Labor. If applicable, you will be required to secure license(s) within 60 days of hire. If required, the Hiring Manager will work with you along with the Centralized Licensing team to ensure that you are properly licensed. As a requirement of employment, individuals who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold any outside appointments at any point during employment. Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed to by the licensing team. By proceeding with the application process, applicants acknowledge and accept these licensing requirements and agree to comply. Sign on Bonus: You may be eligible for a $1000 Licensing Sign on Bonus if you have the applicable active licenses needed for this role. This could include Home Resident Property & Casualty License, Designated Home State (DHS) Florida or Texas License, and/or applicable Appraiser License. **Candidates who work for or have previously worked for and are seeking to be rehired at Allstate and its family of companies are not eligible for this sign-on bonus. Allstate Benefits: Allstate cares about you and your wellbeing. We offer a comprehensive total rewards package that includes pay, benefits, and programs to help you balance work with the rest of your life. You can choose whatever benefits are most important you. Here are some of our offerings: - Competitive salary based on experience and qualifications. - Medical, dental, and vision coverage. - Allstate pension plan and 401(k) savings plan. - Ayco financial coaching. - Spring Health mental and emotional wellbeing resources. - Paid parental leave. - Adoption reimbursement. - Paid time off. - Tuition reimbursement. - Wellness incentives. Notes: The preceding description is not designed to be a complete list of all duties and responsibilities. May be required to perform other related duties as assigned. Regular, predictable attendance is an essential function of this job. #LI-RF2 Skills Audit Management, Auto Estimating, CCC ONE, Continual Improvement Process, Process Capability Analysis, Quality Control (QC), Transaction Management Compensation Compensation offered for this role is 70,100.00 - 121,475.00 annually and is based on experience and qualifications. The candidate(s) offered this position will be required to submit to a background investigation. Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.