Job Title: Advanced Specialist, Solutioning (Enterprise) Location: India Company: Pearson About Us: At Pearson, we are committed to delivering innovative solutions that empower our enterprise customers to achieve their business goals. We are looking for a motivated and talented Solution Consultant to join our team and contribute to our customers' success. Job Summary As an Advanced Specialist, Solutioning, you shape and position high‑impact solutions for enterprise customers—translating complex business challenges into clear solution narratives and proposals aligned to customer strategy. This role requires strong consultative skills, AI fluency, executive presence, and the ability to navigate complex enterprise environments. Key Responsibilities - Lead strategic customer discovery (conversations and workshops) to understand business objectives, challenges, stakeholders, and success criteria. - Develop and present tailored solution proposals that articulate value, outcomes, and differentiation, while supporting revenue goals. - Collaborate with sales, product, delivery, legal, finance, and customer success to ensure implementation readiness and adoption. - Stay current on enterprise trends in AI, workforce strategy, digital transformation, and solution consulting best practices. - This role includes occasional travel to support customer engagements and internal collaboration. Core Skills & Experience We’re Looking For - 7+ years of experience in solution consulting, pre‑sales, enterprise sales support, or a related customer‑facing role. - Bachelor’s degree in Business, Information Technology, or a related field is preferred but equivalent professional experience, demonstrated expertise, and a strong track record of impact are also valued. - Demonstrated ability to use AI tools (Copilot) to improve analysis, productivity, solution design, and customer outcomes. - Experience or exposure to workforce planning, talent strategy, learning, or organizational transformation is a strong advantage. - Demonstrated ability to partner effectively with sales teams and influence outcomes in complex enterprise buying environments. - Excellent written and verbal communication skills, with executive-level presentation capability (PowerPoint) for both technical and business audiences. - Analytical mindset with the ability to connect customer needs to practical, scalable solutions. - Solid understanding of enterprise technology landscapes, digital transformation, and solution architectures. What We Offer - Competitive salary and comprehensive benefits package. - Opportunities for professional growth and development. - A collaborative, inclusive, and fast-paced work environment. - The opportunity to work on strategic, enterprise‑scale initiatives using innovative, cutting‑edge solutions.

The Territory Support Specialist (TSS) plays a vital role in defining and securing legal route locations by conducting thorough territory surveys for new franchisees. This position requires strong communication skills to engage and encourage shop owners, service managers, etc. to welcome Matco services into their locations. Additionally, the TSS identifies potential new territories in high-growth and expansion areas, helping to market opportunities for future franchisees aspiring to achieve successful business ownership. KEY RESPONSIBILITIES: - Conduct comprehensive surveys of designated territories to identify potential opportunities for new franchise development as well as support existing franchisees. - Meet with shop owners and managers to gather relevant information and determine the eligibility of prospective stops within the territory. - Analyze data collected during surveys to provide actionable insights and recommendations for franchise expansion. - Build and maintain positive relationships with franchisees, shop owners, and managers to facilitate smooth communication and collaboration. - Prepare detailed reports summarizing findings from territory surveys and eligibility assessments. - Collaborate with the franchise sales team to align territory plans with overall business objectives. WHO YOU ARE (Qualifications) - Strong interpersonal and communication skills to effectively engage with shop owners and managers. - Ability to conduct detailed surveys and analyze geographic and business data. - Self-motivated with excellent organizational skills and attention to detail. - Previous experience in franchise development, sales, or territory management is a plus. - Valid driver's license and willingness to travel within assigned territories. - The position requires approximately 100% overnight travel. - High School Diploma Required. The base compensation for this position is $50,000 per annum. Your actual base salary will be determined based upon numerous factors which may include relevant experience, skills, location (labor market data), credentials (education, certifications), and internal equity. Vontier partners with you and your family on your health and wellness journey. Visit VontierBenefits.com to view our benefits. We offer a premium suite of health and wellness programs for you and your family, including medical, dental, vision, disability and life insurance. With programs for family planning from Maven Clinic to managing diabetes like Livongo, coverage for women's health, support for adult and elder care, paid parental leave, a generous 401(k) plan with matching company contributions, and more. Vontier is here for all stages of life. We also offer paid time off and paid holidays. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Sick leave amount may vary based on state or local laws applicable to the applicant’s geographic location. The Company reserves the right to modify this information at any time, subject to applicable law. #LI-KS1 #LI-Remote WHO IS MATCO Matco Tools, a wholly owned subsidiary of Vontier Corporation, is a distributor of quality professional automotive equipment, tools, and toolboxes. Matco began operation in 1946 and, since 1979, has sold products directly to professional mechanics, enthusiasts, and those who value quality tools through a network of independent franchised mobile distributors who operate in all 50 states, Puerto Rico, and Canada. Products are also sold to central purchasing operations and other institutional customers through industrial sales representatives and via the internet. Matco is a franchising company, a distribution company, a financing company, a manufacturer of industry leading toolboxes, and a leading supplier of automotive technology solutions employing approximately 600 associates in the United States, Puerto Rico and Canada. For more information on Matco Tools, visit www.matcotools.com. BENEFITS Annual bonuses/incentives (depending on position) Immediate company benefits (medical, dental, vision, life, etc.) 401k with company match 401k defined contribution after 1 year of service Dress for your day - every day casual/jeans Employee discounts Vacation & Paid holidays Paid maternity & paternity leave Tuition reimbursement Student loan payment assistance Annual Day of Caring for employees to volunteer Discounts on tools Annual team building events WHO IS VONTIER Vontier (NYSE: VNT) is a global technology company powering the way the world moves. We empower businesses in the transport sector to adapt to a fast-changing landscape by uniting productivity, automation and multi-energy technologies. Our smart, connected solutions serve roadside convenience retail stores, fleet operators, and auto repair technicians. From integrated payments and EV charging software to carwash technology and retail automation, we help customers stay productive and prepared for a rapidly evolving industry. With decades of expertise and a balanced portfolio, Vontier enables businesses to navigate complexity, unlock growth, and build a cleaner, safer future. Driven by continuous improvement and the dedication of Team Vontier, we empower businesses to think bigger, act boldly, and thrive on the road ahead. Learn more at www.vontier.com At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment. Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future. Join our community of passionate people working together to navigate challenges and seize new opportunities. At Vontier, you are not on this journey alone, we are committed to equipping you with the tools and support you need to fuel your innovation, lead with impact, and thrive both personally and professionally. Together, let’s power the way the world moves! "Vontier companies are equal employment employers and evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, sexual orientation, gender identity or expression, and other characteristics protected by law."

Billing Specialist Austin, Texas At Qualia, we've built the leading B2B real estate technology that transforms the home buying and selling experience into a simple, secure, and enjoyable process. Our SMB and Enterprise products bring together users from across the real estate ecosystem---homebuyers and sellers, lenders, title and escrow agents, and real estate agents---onto a single shared digital closing platform, providing greater clarity and transparency to real estate transactions. Today, through our business customers across the country, millions of consumers use Qualia to close on homes every year. WHAT YOU'LL WORK ON Qualia's billing environment is complex. We manage subscription billing, usage-based charges, marketplace transactions, multiple credit structures, and a wide range of payment terms across thousands of customers. This role sits at the center of it all. As a Billing Specialist on the Revenue Operations team, you'll own and run core billing operations — processing payments, resolving billing discrepancies, generating invoices, managing credits, and ensuring our customers are billed accurately and on time. You'll work closely with Deal Desk, Finance, Customer Success, Growth Management, and Engineering to maintain data integrity across the full quote-to-cash lifecycle. This is not a back-office role. You are the point person for billing-related questions from customer-facing teams, and the quality of your work directly impacts customer trust, revenue recognition, and Qualia's ability to grow. RESPONSIBILITIES - Day-to-day billing operations: Oversee the billing status of accounts by researching and resolving billing inconsistencies, errors, and edge cases. Process incoming payments, manage billing runs, and ensure invoices are generated accurately — including for customers on non-standard payment plans, split payments, and deferred terms - Invoicing and customer billing materials: Create invoices and custom billing materials for Strategic and High Growth accounts. Review customer payment plans regularly for timely payments and follow up where necessary - Credits and adjustments: Manage the application of bank partner credits, ORT credits, and Qualia credits to customer accounts. Investigate and resolve situations where credits have not been applied correctly, and ensure visibility for customer-facing teams into credit balances and application history - Refunds and concessions: Manage the approval process for concessions and refunds. Issue refunds, collect on failed charges, and review payment disputes in accordance with established approval thresholds - Collections and past-due account management: Own the collections process for overdue accounts, including direct outreach to customers via email and phone. Navigate sensitive payment conversations with professionalism and empathy, working to resolve outstanding balances while preserving strong customer relationships and escalating to Growth Management or Customer Success when needed - Cross-functional collaboration: Serve as the primary point of contact for billing-related support cases from Growth Managers, Customer Success Managers, and Support. Participate in daily billing standups and biweekly case reviews to identify patterns, reduce repeat inquiries, and surface systemic issues - Data quality: Monitor billing data for errors such as duplicate subscriptions, incorrect plan amounts, overstated allotments, and misconfigured charges. Proactively flag issues before they reach customers rather than waiting for inbound reports YOUR BACKGROUND THAT LIKELY MAKES YOU A MATCH - 1–2 years of experience in billing operations, accounts receivable, or a revenue operations role — ideally in a SaaS or subscription-based environment - Experience with subscription billing platforms (Ordway, Zuora, Chargebee, or similar) and familiarity with how billing systems integrate with CRMs and ERPs - Strong command of Excel and Google Sheets; comfortable working with large datasets to investigate discrepancies and build reports - High attention to detail and a low tolerance for unresolved loose ends — you follow issues through to completion - Strong verbal and written communication skills, including the ability to explain complex billing situations clearly to both internal teams and customers - Ability to work well with ambiguity, prioritize across competing requests, and problem-solve independently in a fast-paced environment - Comfort navigating cross-functional relationships — you'll work daily with Deal Desk, Finance, Engineering, and customer-facing teams Nice to Have: - Experience with Salesforce, Intacct, Ordway, or Stripe - Familiarity with revenue recognition concepts (ASC 606) and how billing data feeds into accounting processes - Experience with collections or dunning processes - Background in real estate, fintech, or title & escrow Based in Austin, TX, with the ability to work in the office a minimum of two days per week is required.  WHY QUALIA Qualia is made up of incredibly bright, mission-driven coworkers who are passionate about using technology to solve real-world problems---and we're growing quickly. In order to continue building an engaging and dynamic organization, we're committed to giving everyone the support they need to do great work. Our benefits package is designed to allow our team members to be their best selves, both in and out of the workplace. In addition to comprehensive health plans, a 401k program, and commuter benefits, we prioritize family and personal well-being through professional development, parental leave, and a flexible time off policy. Qualia offers a robust online onboarding program to train new hires, biweekly all hands meetings, and a variety of internal virtual events to keep employees connected. We believe diverse perspectives and backgrounds are critical to building great technology, and our goal is to cultivate an environment where people feel equally valued and respected. Qualia is proud to be an equal-opportunity workplace, and we welcome applicants from all backgrounds regardless of race, color, ancestry, religion, gender identity or expression, sexual orientation, marital status, age, citizenship, socioeconomic status, disability, or veteran status.

Role Description As we continue to expand and transform the primary care experience, we’re looking for passionate people to help manage our patient inquiries, using CI CARE framework that makes One Medical unique. As a Centralized Support Specialist II Billing Specialist, you’ll execute our mission of delivering high-quality care and service. Specifically, you’ll take patient phone calls and handle patient conversations to deliver world class care. - Handle patient phone calls and message inquiries, de-escalate issues, ensure patient satisfaction, and assist with navigating healthcare needs including insurance, billing, medical records, authorizations, and referrals. - Collaborate with providers and other operations team members to complete urgent tasks pertaining to patient billing issues and questions. - Proactively reach out to patients with open balances to assist with payment options, educate admins and patients on health insurance benefits, answer complex billing inquiries, resolve payment processing issues, and maintain service level agreements in response time to admins and patients. - Assist admins with our member’s billing needs via 1Life’s tasking system to provide the best customer service. - Investigate claims through insurance to ensure they were processed according to the patient benefit plan, including reviewing and reconciling patient and insurance balances for accuracy. - Master our technology suite including but not limited to RingCentral, Slack, G-suite, Zoom, and our Electronic Medical Record System 1Life. - Contribute to team development through rounding, attending team huddles, participating in team problem solving, and supporting all in-office providers with urgent & stat patient needs. Qualifications - 2+ years of customer service in a healthcare call center environment experience. - 1+ years of medical billing, insurance claims, or healthcare revenue cycle experience. - Experience in Microsoft Office Suite using electronic health records (EHR) or customer relationship management (CRM) systems. Requirements - Excellent customer service skills, attention to detail, and the ability to remain calm under pressure. - Strong problem-solving skills to navigate complex billing situations. - Ability to clearly communicate financial information to patients and de-escalate when necessary. - Maintain patient confidentiality and adhere to HIPAA regulations. - Accurately document all interactions in the company's customer relationship management system. - Escalate complex issues to appropriate departments when needed and follow up with patients to ensure resolution. Benefits - Starting pay: $20.00 - $22.00 USD hourly. - Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Company Description Amazon One Medical's call center team combines healthcare expertise with Amazon's customer-obsessed culture to deliver exceptional patient support. Our team has focused on making healthcare more accessible and less complicated for members. We handle billing inquiries with empathy and efficiency. Our culture emphasizes leadership principles of ownership and continuous improvement, supported by ongoing training and development. Team members work in a diverse, inclusive environment where success is measured by positive patient impact while maintaining the highest standards of healthcare privacy and professionalism.