• Help drive enterprise sales by nurturing prospects & supporting Strategic & Enterprise customers • Conduct discovery, qualification, technical demos, & proof of value workshops with prospective customers looking to embrace Postman for their API lifecycle • Handle Postman technical questions or objections & provide solutions or workarounds to address customer needs • Understand deeply our customer workflows today & how they can adopt API-first development best practices • Share customer feedback with appropriate teams & provide general customer advocacy • Remain up-to-date with the competitive landscape, current trends, & challenges in the API market • Create proof of concept integrations, tooling, & workflows as needed to support prospective customers • Maintain & develop customer sandbox environments & best practices for working with the product • Act as a technical intermediary between sales & other teams to best fit our customer needs

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Developer Relations Technical Solutions Engineer Developer Relations Technical Solutions EngineerThank you for considering employment with Fiserv. Please: - Apply using your legal name - Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Diversity and Inclusion: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Position: Associate Solutions Architect (Pre-Sales Engineering – Growth Track) Location: Remote or Hybrid Department: Pre-Sales Engineering Division: Engineering Reports to: Manager, Solution Engineering Job Status: Full-Time Work Shift: *8:30 AM – 5:30 PM EST About BlackHawk Data BlackHawk is a fast-growing technology solutions and managed services company helping mid-market and enterprise clients design, deploy, and operate modern IT infrastructure. We compete with firms like ePlus, Presidio, WWT, and Ahead—and stand out by moving faster, going deeper, and truly partnering with our clients. We are building our Pre-Sales Engineering bench at a pivotal moment in our growth. That means real ownership, accelerated career development, and the opportunity to help shape a practice—not just fill a role. 🚀 The Opportunity This is a growth-track role designed for a technically strong engineer ready to transition into pre-sales architecture. You will work alongside senior Solution Architects and Account Executives to qualify opportunities, build Bills of Materials (BOMs), validate designs, and serve as a trusted technical resource for clients. If you have hands-on experience as a Network Engineer, Systems Administrator, or Implementation Consultant and want to leverage that experience in a client-facing, revenue-impacting role, this is your path. BlackHawk Data is committed to investing in your development through mentorship, certification support, and clear internal growth opportunities. Key Responsibilities Pre-Sales Support & Technical Qualification - Partner with Account Executives to qualify technical requirements across networking, security, cloud, compute, and wireless - Respond to RFPs, RFIs, and technical questionnaires - Participate in client discovery calls and on-site meetings Bill of Materials (BOM) & Design Validation - Build accurate BOMs using vendor tools (Cisco CCW, HPE, Fortinet, Palo Alto, etc.) - Validate solution designs against requirements, budgets, and compatibility - Review and support design validation prior to client delivery Client-Facing Engagement - Answer client technical questions and provide solution guidance - Present solution overviews to technical stakeholders - Participate in demos, proof-of-concepts, and vendor sessions Internal Collaboration & Growth - Partner with delivery teams to ensure smooth transition from pre-sales to implementation - Pursue certifications supported by BlackHawk’s reimbursement program - Shadow senior architects to accelerate growth into a full Solutions Architect role Required Qualifications - 3–5 years of experience in IT infrastructure, systems administration, or implementation - Working knowledge across at least three areas: - Networking (routing/switching) - Cybersecurity - Cloud (AWS, Azure, GCP) - Virtualization/Compute - Wireless - Ability to read and interpret technical architecture diagrams - Experience with vendors such as Cisco, Fortinet, Palo Alto, Aruba, or similar - Familiarity with BOMs, quoting tools, and IT solution structures - Strong communication skills (technical and non-technical audiences) - Ability to manage multiple priorities in a fast-paced environment Preferred Qualifications - Certifications such as CCNA, Network+, Security+, AWS, or equivalent - Experience in a VAR, MSP, or IT solutions environment - Exposure to SD-WAN, SASE, or Zero Trust concepts - Experience with tools like ConnectWise, Salesforce, or Cisco CCW - Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience) Certifications (Desired or In Progress) - Cisco CCNA - CompTIA Network+ / Security+ - Fortinet NSE 4 or Palo Alto PCNSA - AWS Solutions Architect Associate - Microsoft Azure Fundamentals or Associate BlackHawk Data provides full reimbursement for certification exams and study materials. What We Offer - Clear growth path from Associate to full Solutions Architect (18–36 months) - Competitive base salary + performance-based bonuses - Full certification reimbursement and training support - Access to vendor labs and demo environments - Collaborative, fast-paced, and growth-oriented culture - Medical, dental, vision coverage - 401(k) with company match - Flexible PTO - Remote flexibility with travel exposure

• Craft a seamless and efficient end-to-end installation, configuration, and implementation process for Stago middleware solutions • Validate and troubleshoot ASTM/HL7, message integrity, interface mapping, and data flows • Serve as second-level support to field teams if troubleshooting is required • Collaborate with customer IT teams on network configuration, firewalls, permissions, virtualization, and database connections • Analyze data to identify if field employees are effectively using installation SOP or require repeat visits/second-level support often • Serve as project manager for Coag.One/st|hemE Manager implementations • Author, test, refine, and validate expert rules that support hemostasis workflows • Maintain a rule template library and ensure standardization across teams • Monitor performance of deployed rules and continuously optimize speed, ease of installation, and stability • Create best-practice frameworks for fast, repeatable rule deployment that outperform LIS-native rule engines • Serve as the national Tier-2 escalation point for all middleware/connectivity issues • Lead root cause analysis on digital failures (connectivity, message rejection, rule misfires, server/database issues) • Work with st|hemE support, Hotline, Quality, and Marketing on troubleshooting and support efforts • Track all ongoing troubleshooting, interim workarounds, and permanent fixes in alignment with quality standards • Train and empower frontline teams to handle Tier-1 support effectively, reducing unnecessary escalations • Own the digital/middleware workstream in pre-install planning, go-live, and post-go-live stabilization • Provide project milestones, dependencies, risk mitigation, and readiness assessments • Collaborate seamlessly with Clinical Applications on workflow integration, Service Engineering on instrument–digital interaction, Sales on pre-sale digital demos or evaluations, Product Management & HQ Digital Teams on feature needs, and Training to embed digital in all Stago education • Partner with the SNA CSIRT team on completion of cybersecurity forms, risk assessments, architecture documents, and mitigation plans • Assist customers in understanding digital security controls, deployment requirements, and industry best practices • Participate in cybersecurity investigations impacting digital platforms