• This role will work closely with business teams who manage Contracts, Orders, Billing, and Invoicing to understand current state challenges and provide guidance and ideation on what can be done to solve those problems. • IT development team who is responsible for implementing technical changes required to improve the business process. • Have a solid understanding of billing and invoicing systems, billing, rating and invoicing processes and knowledge of subscription and usage-based billing models • Lead discovery and requirements meetings with business stakeholders to understand system and process challenges and translate those into business requirements • Conduct workshops and meetings with business stakeholders to document processes related to contracts, orders, billing, and revenue flow across the Order-to-Cash lifecycle when required. • Analyze business requests and translate into functional specifications and documentation for the development team. • Develop and document deep business processes and domain knowledge to make recommendations and ask relevant questions about upstream/downstream functionality intersection points. • Backlog prioritization and grooming • Develop artifacts to illustrate process flows using tools such as Lucidchart and Visio • Lead UAT planning and execution, including test cases, defect triage, and release readiness sign-off • Define requirements for integrations and data flows between Salesforce and core finance systems (e.g., ERP/GL, billing, tax) to ensure accuracy, auditability, and timely downstream processing • Understand and perform Agile sprints, standard processes, tool entry (Jira or similar), and execution,

• Architect, build, manage, and optimize technologies including Citrix Virtual Apps and Desktops (CVAD) • Design, engineering, deployment, operational support, and continuous improvement of enterprise end-user computing platforms • Ensure endpoint platforms meet security, compliance, and regulatory requirements • Manage application packaging, testing, deployment, and remediation within virtual and physical endpoint environments

Role Description The Lead Cloud Systems Engineer (Microsoft 365, AWS, Collaboration Tools) is a strategic technical leader responsible for architecting, managing, and optimizing enterprise collaboration platforms across Microsoft 365, AWS, integrated third-party applications, and providing audio/visual technology solutions. This role ensures secure, scalable, and compliant communication and productivity solutions for the organization, while driving innovation within the collaboration space and end-user enablement. The position partners with cross-functional teams to deliver seamless collaboration experiences, enforce policy controls, and support enterprise-wide initiatives including audits, patching, and software lifecycle management. This is an important role for our business and presents an opportunity to implement and optimize the latest hardware and software solutions. Must be able to travel into the headquartered Bethesda, MD office on an as needed basis. Candidates local to the DMV is required. Key Job Functions - Lead administration and lifecycle management of Microsoft 365 suite (Exchange Online, SharePoint, Teams, OneDrive, Intune, etc.). - Architect and implement Microsoft Teams Room A/V solutions for hybrid collaboration and executive townhalls. - Manage integration of third-party collaboration tools into the M365 and AWS ecosystems. - Manage integration of AI tools within the collaboration space of M365 and AWS ecosystems to include Microsoft Copilot, Security Copilot, ChatGPT, etc. - Design and enforce Conditional Access policies. - Manage Active Directory Groups and role-based access controls across platforms. - Support AWS-hosted collaboration tools and services for users. - Oversee & Support email system architecture, routing, and hygiene across hybrid environments. - Oversee & Support Microsoft Teams architecture. - Lead collaboration-related audit responses and documentation for NIST, FHFA, Internal Audits, and InfoSec reviews. - Manage M365 software lifecycle, including feature rollouts, license optimization, and change management. - Maintain and enhance DLP policies, Purview governance, Conditional Access, Security Control, and Identity management. - Maintain and enhance Intune Management, Intune MDM, Intune MAM, Compliance policies, configuration profiles, app deployment, security baselines. - Benchmark and evaluate emerging collaboration technologies for continuous improvement. - Supporting Windows Servers and Windows Desktops with increasing responsibilities administering client/server applications. - Perform system monitoring verifying the integrity and availability of all server hardware and software, reviewing system and application logs. - Implement and support infrastructure solutions such as collaboration tools – EFAX, B2B Integrations, Federation Services, Teams Rooms, Crestron Devices, UC Engines, Conference Room Cameras/Multi-Display Setups. - Amazon Web Services (AWS) EC2, RDS, S3, VPC. Supporting OS Windows & Linux servers. Qualifications - Bachelor's degree in information technology, Computer Science, or related field (or equivalent experience). - Minimum 7+ years of related experience. - Minimum 7+ years of hands-on experience with Microsoft 365 administration and collaboration technologies. - Minimum 3+ years in a lead or senior technical role managing enterprise-scale deployments. - Demonstrated success in implementing Conditional Access Policies, Microsoft Entra ID, Microsoft Purview, Microsoft Intune Management, Workstation Deployments, Active Directory Management, Teams Room Systems. - Experience supporting audits and compliance initiatives (e.g. NIST, Microsoft 365 Security Baselines, Windows Security Baselines - Laptops & Servers). - Applicants must be authorized to work in the US without requiring employer sponsorship currently or in the future. U.S. FinTech does not offer H-1B sponsorship for this position. Requirements - Proven leadership in managing enterprise collaboration platforms and cross-functional technical teams. - Strong understanding of Microsoft 365 architecture, administration, and integration. - Experience with AWS tools and cloud native productivity solutions. - Experience in Microsoft Graph API, Powershell/Python automation scripting, Intune policy management. - Experience in managing Intune for laptops, MDM Solution, MAM Solutions. - Strong communication and training skills for helpdesk enablement and executive engagement. - Experience with patch & vulnerability management. - Working knowledge of Office365 and its related online products (e.g. SharePoint & Exchange Online, MS Teams). - Hands-on experience with building and maintaining environments within AWS ecosystem (including EC2, VPC, RDS, ELB, EBS, S3). - Experience with managing and administrating SCCM, Intune, SharePoint and Exchange. - Experience with Amazon Web Services (AWS) & Microsoft Azure, Microsoft 365 and its supporting OS Windows, Linux servers, Containers, Serverless, etc.: Design, Configuration, and Administration of Windows. - Maintain and support the current patch management strategy. - Ability to troubleshoot configuration problems or system issues. - Proficiency with Enterprise level administration of common network services such as GPO, DNS, TCP/IP, DHCP and troubleshooting as well as Microsoft Office 365 Suite. - Working knowledge of SQL. - Working knowledge of supporting common services (DNS, MDT, OSD, TCP/IP, DHCP, storage, clustering). - Ability to work independently with some guidance from supervisor/manager. - Must be self-motivated with strong communication skills. Benefits - Pay Range: $156,500 to $181,000. - U.S. FinTech offers a competitive total compensation package, which includes a performance bonus, 401k match, healthcare coverage, PTO, and a broad range of other benefits. Employment As a condition of employment with U.S. Financial Technology, any successful job applicant will be required to successfully complete a background investigation, which may also include a credit check for positions in some areas of our business. U.S. Financial Technology is an Equal Opportunity Employer.

About Us Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. About the Team Fanatics Markets is the real-money prediction and trading app where you can invest in moments you care about. Built on a secure platform, we let users predict real-world outcomes and trade on events they actually follow - from sports and entertainment to political elections and beyond. Our mission is to redefine how fans engage with the moments and markets that matter most. We're looking for the right people to help us build the future of prediction markets. Role Overview We're looking for a Senior Staff Engineer to be a cornerstone of the technical foundation powering our event-driven architecture: someone who goes deep on the hardest distributed systems problems, sets the engineering standard within their domain, and raises the technical ceiling of every team they work with. This is a high-impact, high-ownership IC role. You'll work closely with our most senior engineers and architects to solve the problems that sit at the intersection of sub-millisecond latency, high-volume Kafka/Redis pipelines, and a platform where real money is on the line. You won't just execute — you'll shape how we build. Responsibilities - Own the design and implementation of critical components within our event-driven platform, with a focus on reliability, scalability, and low-latency performance at peak trading volume. - Partner with senior and principal engineers to drive complex, multi-team technical initiatives from design through production — maintaining architectural integrity throughout. - Be the go-to technical resource within your domain: the engineer others turn to when they hit a hard wall on distributed systems, async messaging, or platform reliability. - Mentor and actively develop senior engineers on your teams, elevating their technical thinking on Kafka, JVM performance, and distributed systems design. - Contribute to the engineering org's standards — authoring technical RFCs, design reviews, and coding patterns that other teams adopt and build on. - Participate in production triage and post-incident reviews, identifying root causes in distributed systems and driving durable fixes that prevent recurrence. - Proactively identify and address technical debt and architectural risk within your domain before it becomes a systemic problem. - Contribute to Fanatics Markets' external technical presence through engineering blog posts, conference talks, or open source — representing the quality of what we're building. Qualifications - 10+ years building highly scalable, fault-tolerant distributed systems in production environments - Strong hands-on expertise with Kotlin, Java, Kafka, Redis, Kubernetes, AWS, and Postgres - Deep experience with event-driven architecture and async messaging patterns — you've designed and debugged consumer groups, partition strategies, and exactly-once delivery under real constraints - Proven ability to lead complex technical initiatives across multiple teams, influencing design decisions without direct authority - Strong communication skills — you can explain a nuanced distributed systems trade-off to an engineer or a product leader with equal clarity - Solid production instincts — you've been on-call, stabilized systems under pressure, and led post-mortems that actually changed things Preferred - 5+ years building systems at the intersection of high throughput, low latency, and cost efficiency - Experience in a startup or high-growth environment where ownership is broad and priorities shift fast - Exposure to prediction markets, real-time trading systems, or financial infrastructure Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process. For information about our benefits, please visit https://benefitsatfanatics.com/ #LI-Remote #LI-AL1 Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit https://benefitsatfanatics.com/ Salary Range $204,250—$268,750 USD