Title: Legal Support Administrator - General Insurance Location: Melbourne Australia Job reference:LR/1917978 Location:Melbourne Job type:Full Time Job category:Legal Support Attachments: No File Attached Job Description: - Award winning Australian private practice - A firm with a strong reputation for having an authentic and inclusive culture - WFH Flexibility - 2 office days per week About the Company Lander & Rogers is a leading independent law firm, with offices in Melbourne, Sydney, Brisbane and Canberra global reach. Our focus is on innovating the client experience and leading change in legal service delivery. We are also committed to supporting our communities through our pro bono work. About the Role As a Legal Support Administrator, you will play a key role in supporting our Insurance Law & Litigation Group - one of Australia's leading insurance law practices. This opportunity has arisen due to an internal promotion, reflecting the strong development pathways within the team. In this role, you will provide high-quality administrative and legal support, including drafting and proofreading correspondence and documents, coordinating medical appointments, managing critical dates and deadlines, processing disbursement invoices, and ensuring timely payments, alongside a range of general administrative tasks. The Group advises clients across a broad range of complex matters, including class actions, business interruption and property damage claims, construction litigation, directors' and officers' liability, financial services misconduct, public liability and personal injury claims, cyber security breaches, medical negligence, disciplinary proceedings, and regulatory investigations. Responsibilities - Prepare and format legal documents and correspondence - Proofread and edit documents for accuracy, consistency, and adherence to legal standards - Liaise with medical practitioners to request and obtain relevant clinical records for litigation cases - Prepare and send digital requests for medical records, adhering to legal and privacy requirements, as well as maintaining organised records of requested and received medical documents - Review and diarise court orders and legal documents to identify important dates - Assist in the preparation of invoices and handle invoicing processes using the firm's designated software and processes - Provide general administrative support, assist with legal matters, and file organisation, document retrieval and accurate data entry - Maintain accurate records of settlement, settlement terms and critical dates. Ensuring timely payment of settlement funds and adhering to trust accounting protocols - Support lawyers and senior legal staff with ad hoc tasks as needed About You - Successful applicants will bring administrative support experience - Demonstrate exceptional working knowledge of MS Office suite of products and Adobe and a knowledge of document management systems - Excellent verbal and written communication skills, spelling and grammar - Proven decision making and problem-solving ability - Demonstrated time management and organisational skills - An ability to influence and manage conflict with a diplomatic and consultative approach - Demonstrate the ability to build strong working relationships - Strong team collaboration skills with an ability to lead by example - A passion for providing a high level of customer service - Strong attention to detail - The ability to maintain confidentiality and use discretion - A desire to learn and develop new skills - A flexible, friendly and approachable manner - An enthusiastic and optimistic demeanour Culture People choose Landers for our down-to-earth, collaborative and supportive culture. We invest in our people and empower them to bring their best selves to work, both personally and professionally. We promote a diverse and inclusive environment with a strong focus on wellbeing, leadership and development. Benefits Lander & Rogers offers a range of benefits to encourage professional development and ongoing learning, connection with colleagues, staying healthy and community involvement. We value our people and understand the importance of maintaining a healthy, balanced and fulfilled lifestyle, some of our benefits include: - Hybrid work: work flexibly between home and the office with the freedom to choose the location that is best for you, your clients, and your team - Additional leave: take a moment to stop, reflect and reenergise each year with up to five weeks of paid annual leave plus an annual wellness day - Home office, fitness & wellness allowance: receive an annual $250 allowance in return for remote office equipment, fitness, and/or wellness expense - Tech discounts: access corporate discounts on DELL computer products to have the latest personal gadgets at your disposal How to apply Click APPLY and visit www.landers.com.au for more information. Lander & Rogers is an equal opportunity employer that embraces diversity and inclusion. We conduct background checks including criminal record checks on all successful candidates as a condition of emp

• Lead the team to achieve customer service and claims management excellence. • Ensure accuracy of benefits paid on disability claims based on the deductible sources of income (offsets) and other contractual provisions outlined within the certificates. • Monitor, track and analyze reporting to ensure appropriate offset management of claims. • Develop effective action plans that result in improved team and individual performance. • Build and maintain internal and external customer relationships. • Provide direct reports with ongoing support, appropriate training, positive/constructive feedback, coaching and recognition in an inclusive manner. • Drive employee engagement and continuous process improvement to remove barriers and enhance team effectiveness. • Provide for business continuity by identifying potential successors and emerging leaders for the key leadership positions on your teams. • Ensure team is in compliance with their obligations regarding risk identification, risk assessment and risk monitoring, control, and escalation.

• Conduct telephone sales of insurance products: auto, home and life.

Project Overview We are sourcing independent Finance and Insurance Specialists to provide their expertise for an AI benchmark evaluation project. As AI models increasingly generate professional-grade financial and insurance deliverables, their accuracy relies entirely on robust, expert-crafted training data. The objective of this project is to autonomously produce high-quality evaluation tasks, strong prompts, and clear, well-structured rubrics that generate clean, reliable data for model training. Project Deliverables & Scope Operate autonomously to design complex evaluation frameworks and provide structured training data. Expected deliverables include: - Task & Prompt Creation: Generating realistic, high-quality prompts that compel the AI model to produce complex, professional-grade deliverables specific to the finance and insurance sectors. - Rubric Development: Writing clear, well-structured evaluation rubrics with criteria that are highly specific, non-ambiguous, and easy to score. - Benchmark Evaluation Data Generation: Producing clean, reliable training data that directly aids in the evaluation and refinement of AI models handling industry-specific tasks. - Quality Assurance & Fact-Checking: Ensuring all generated tasks and scoring criteria reflect strict, real-world industry standards and regulatory realities. Required Expertise To successfully fulfill the deliverables of this project, Contractors must possess deep industry knowledge to craft realistic professional scenarios. Core skillset includes: - Demonstrable professional expertise within the Finance and Insurance sectors, with a deep understanding of industry standards, terminology, and high-level deliverables. - Strong writing and prompt generation skills, with the ability to design highly realistic, complex task scenarios for AI evaluation. - Proficiency in rubric generation, specifically the ability to create objective, non-ambiguous scoring criteria that leave no room for subjective interpretation. - A meticulous, detail-oriented approach to generating clean, reliable data for system benchmarking. We offer a pay range of $10-$30 per hour, with the exact rate determined after evaluating your experience, expertise, and geographic location. Final offer amounts may vary from the pay range listed above. As a contractor you’ll supply a secure computer and high‑speed internet; company‑sponsored benefits such as health insurance and PTO do not apply. Engagement Type: Freelance / Independent Contractor Workplace Type: Remote