Role Description Tropicana Brands Group is looking for a highly qualified Customer Manager, Sam’s Club to support the Commercial team to ensure the company’s goals and initiatives are met. This role is responsible for leading and developing the annual sales plans for the Tropicana Brands Group business at Sam’s Club as well as launching and accelerating our growth across the Club and Ambient categories. - Initiate taking, and as a collaborator and influencer with excellent communication, analytical, multitasking, decision-making, problem-solving, negotiation, and creative thinking skills. - Report into the Western NC VP. - Win directly with the Sam’s Merchants over chilled Beverage. - Develop strong business relationships and winning partnership with Sam’s merchants and develop and grow Tropicana Brands Group businesses at Sam’s Club. - Provide superior customer service and lead customer negotiations to grow the business and deliver against sales, revenue and profit goals. - Leverage channel expertise and knowledge on customer strategies and priorities to identify profitable growth opportunities, inform TBG’s growth strategies and tactics. - Lead all aspects of business leadership (IBP process including strategic and tactical planning) with merchants and other Sam’s stakeholders as well as TBG leadership. - Collaborate cross-functionally to guide the development and implementation of strategic plans with customer goals, sales innovation and key initiatives. - Influence internal stakeholders to support customer annual operating plan deliverables and unlock cross-functional support to drive the TBG Sam’s Customer P&L. - Leverage expert understanding of our system economics and value chain to deliver against financial goals. - Anticipate business issues and proactively plan resolution to address and communicate to key stakeholders, both internally and externally. - Lead annual sales, revenue, profit and key performance indicator planning (AOP—Annual Operating Plan). - Oversee demand planning and supply chain customer service processes to guarantee that demand forecast is accurate and customer orders are filled on time and in full. - Manage item creation and pricing processes for Sam’s Club Customers. Qualifications - Bachelor’s Degree. - Minimum 5 years sales experience preferably with a consumer packaged goods organization. - A minimum of 3 years of fact-based direct selling experience. - Exceptional customer management, negotiation, and cross-functional leadership skills. - Strong use of influencing skills to gain alignment, agreement, and commitments with both internal and external stakeholders. - Excellent communication with the ability to send and receive information clearly and compelling way. - Storyteller with the passion for developing and presenting compelling selling stories. - Superior presentation skills; ability to present at all levels within customer and internal organization. - Ability to plan and simultaneously manage major projects involving multiple stakeholders in an organized, focused, and efficient way to meet objectives and deadlines. - Superior time management skills; ability to set priorities and multitask. - Demonstrated analytical, critical thinking and thought leadership skills to link customer and TBG strategies and objectives and leverage insights to develop profitable growth plans. - Self-starter with the ability to work independently without constant direct supervision to solve problems via leading cross-functionality. - Solid understanding of financials including P&L impact of sales decisions. - Strong ability to work within and be successful in a fast-paced and matrixed environment. - Strong PC skills especially on PowerPoint and Excel. Requirements - Bachelor’s degree. - Must be legally authorized to work in the United States without the need for employer sponsorship now or in the future. - Ability to work effectively in a remote environment, demonstrating self-motivation, strong communication skills, and the discipline to thrive independently in a home office setting. - Travel up to 20%. - Strong ability to work within and be successful in a fast-paced and matrixed environment. - Strong PC skillset especially on PowerPoint and Excel. Benefits - Comprehensive benefits package including a 401(k) plan. - Medical, dental, vision, company provided life, STD and LTD insurance. - Optional participation in voluntary life, accident, hospital, and critical illness coverages. - Base salary range for this position is $87,000-$120,000 annually.

• Support our Funding & Research Partnerships Lead with day-to-day tasks and help manage research collaborations • Explore funding opportunities • Contribute to the success of our innovative technology • Develop an in-depth understanding of the scientific field, our product and its applications • Identify and help map funding opportunities for scientific and clinical projects • Stay up to date on relevant programs and calls for proposals • Update and maintain our comprehensive database of global grant opportunities • Conduct ad hoc research across multiple sources to support funding proposals and partnership activities • Assist in organizing grant application materials and selectively support the writing of grant applications • Support the team in preparing presentations, reports, and materials to communicate the scientific value of our technology • Leverage AI tools effectively to increase efficiency in research, content generation, and workflow optimization • Help coordinate meetings, track project timelines, and maintain organized documentation of ongoing projects and partnerships

• Grow Revenue – Win new business and boost SaaS revenue through upselling and cross-selling. • Own Your Accounts – Build strong relationships, create account plans, and become a trusted partner to your clients. • Build Your Pipeline – Spot opportunities, develop them, and show how we solve real business challenges. • Manage Renewals – Keep partnerships strong by handling renewals and negotiating terms that work for everyone. • Report & Forecast – Share accurate updates and insights so the team knows where we’re headed. • Collaborate & Connect – Work closely with clients and internal teams to make sure everything runs smoothly.

• Take charge of managing and closing a pipeline of high-value software license opportunities, leveraging your expertise to drive growth and strengthen relationships with strategic clients. • Conduct roadmap discussions and account reviews with key stakeholders, ensuring our solutions align with their long-term objectives. • Partner with Solution Engineers to gather requirements and craft high-impact solutions tailored to meet the unique needs of Fortune 500 and Enterprise clients. • Gain and apply in-depth knowledge of market trends, competitor landscapes, and client needs to position our solutions as the optimal choice. • Recognize and capitalize on high-value sales opportunities, developing go-to-market strategies that foster mutually beneficial partnerships. • Utilize various resources to collect and analyze market, prospect, and competitive intelligence to inform your approach and strategy. • Meet or exceed sales quotas through strategic planning, relationship management, and effective sales execution.